Solution Manager Green Card Jobs
Solution Manager roles qualify for EB-2 and EB-3 green card sponsorship when the position requires a bachelor's degree or higher in a relevant field. Employers file a PERM labor certification with DOL before sponsoring your I-140 petition, making this a permanent residency pathway rather than a temporary visa arrangement.
See All Solution Manager JobsOverview
Showing 5 of 1,055+ Solution Manager jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 1,055+ Solution Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Solution Manager roles.
Get Access To All JobsINTRODUCTION
TikTok Shop - FBT Merchant Solution Manager
LOCATION
Location:
Seattle
EMPLOYMENT TYPE
Employment Type:
Regular
JOB CODE
Job Code:
A129818
Responsibilities
The FBT Seller Growth team is TikTok Shop's front-line growth team responsible for driving scalable FBT adoption among core US L2L and POP merchants. Acting as the central connector between sellers, product, operations, and cross-functional partners, the team runs structured programs that promote widespread and advanced FBT usage — directly supporting the platform's 2026 FBT penetration goals.
This is a merchant-facing logistics solution consultant role. Your core mission is to deeply understand each merchant's business situation and fulfillment pain points, recommend the right TikTok logistics solution (FBT, CBT, or TikTok Shipping), and guide merchants through adoption and sustained usage.
-
Conduct in-depth assessments of target merchants' business profiles — including order volume, category mix, warehouse location, existing fulfillment methods, and core pain points (e.g., LDR violations, high logistics costs, inconsistent dispatch SLAs) — and use data and business judgment to recommend the most suitable fulfillment solution (FBT / CBT / TikTok Shipping);
-
Clearly articulate the value proposition and use cases of each fulfillment solution to merchants, including cost savings (up to 30% logistics cost reduction), governance metric exemptions (OTDR, LDR, VTR, NRR, CCR), delivery speed improvements (3-day delivery), and platform traffic benefits — empowering merchants to make informed, business-driven decisions;
-
Own end-to-end onboarding support for merchants transitioning to FBT or CBT — including inbound planning (IBR target setting), warehouse configuration guidance, operational process alignment, and system setup confirmation — ensuring a smooth migration from existing fulfillment methods;
-
Proactively monitor and support merchants post-onboarding, identifying and resolving operational blockers (e.g., capacity requests, inventory planning, billing discrepancies, carrier handover issues) to maintain a stable fulfillment experience and drive continued FBT utilization growth;
-
Systematically document merchant pain points and product gaps encountered during solution selection and onboarding, conduct root cause analysis, and translate findings into high-quality product improvement proposals that drive continuous enhancement of the FBT/CBT merchant experience;
-
Actively participate in merchant recruitment and onboarding for new FBT/CBT capabilities (e.g., Large & Bulky, Aerosols, Multi-FC) — identifying eligible merchants, leading one-on-one merchant conversations, tracking merchant readiness, and driving scaled adoption of new capabilities;
-
Collaborate closely with BD, AM, and LSE teams to provide logistics solution support at each stage of the merchant funnel, ensuring a smooth and efficient conversion path from merchant interest to active FBT usage.
MINIMUM QUALIFICATIONS
- Bachelor's degree or above; 3+ years of experience in e-commerce logistics, supply chain, or merchant operations.
- Solid e-commerce logistics knowledge, including warehousing, inbound operations, first-mile logistics, last-mile delivery, platform fulfillment policies, and governance metrics (LDR, OTDR, NRR, CCR, etc.).
- Strong solution diagnosis and problem-solving skills; ability to quickly identify merchant pain points from business data and propose actionable solutions.
- Excellent merchant communication and relationship management skills; ability to translate complex logistics logic into clear, compelling, merchant-friendly language.
- Ability to communicate effectively in cross-cultural, multi-team settings.
PREFERRED QUALIFICATIONS
- Experience as a logistics solution consultant, merchant support specialist, or BD at Amazon FBA, Cainiao, Shopify Fulfillment, or comparable e-commerce platforms is a strong plus.
- Hands-on experience with FBT, CBT, or TikTok Shipping operations or merchant support is preferred.
- Familiarity with cross-border e-commerce merchant operations and decision-making logic; experience serving Chinese sellers is a plus.
- Experience supporting merchants across multiple categories (beauty, apparel, FMCG, large/bulky items, etc.) in logistics solution adoption is preferred.
COMPENSATION
The base salary range for this position in the selected city is $115520 - $209380 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
FOR LOS ANGELES COUNTY (UNINCORPORATED) CANDIDATES:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
-
Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
-
Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
-
Exercising sound judgment.
ABOUT TIKTOK
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
WHY JOIN US
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
DIVERSITY & INCLUSION
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TIKTOK ACCOMMODATION
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
https://tinyurl.com/RA-request
INTRODUCTION
TikTok Shop - FBT Merchant Solution Manager
LOCATION
Location:
Seattle
EMPLOYMENT TYPE
Employment Type:
Regular
JOB CODE
Job Code:
A129818
Responsibilities
The FBT Seller Growth team is TikTok Shop's front-line growth team responsible for driving scalable FBT adoption among core US L2L and POP merchants. Acting as the central connector between sellers, product, operations, and cross-functional partners, the team runs structured programs that promote widespread and advanced FBT usage — directly supporting the platform's 2026 FBT penetration goals.
This is a merchant-facing logistics solution consultant role. Your core mission is to deeply understand each merchant's business situation and fulfillment pain points, recommend the right TikTok logistics solution (FBT, CBT, or TikTok Shipping), and guide merchants through adoption and sustained usage.
-
Conduct in-depth assessments of target merchants' business profiles — including order volume, category mix, warehouse location, existing fulfillment methods, and core pain points (e.g., LDR violations, high logistics costs, inconsistent dispatch SLAs) — and use data and business judgment to recommend the most suitable fulfillment solution (FBT / CBT / TikTok Shipping);
-
Clearly articulate the value proposition and use cases of each fulfillment solution to merchants, including cost savings (up to 30% logistics cost reduction), governance metric exemptions (OTDR, LDR, VTR, NRR, CCR), delivery speed improvements (3-day delivery), and platform traffic benefits — empowering merchants to make informed, business-driven decisions;
-
Own end-to-end onboarding support for merchants transitioning to FBT or CBT — including inbound planning (IBR target setting), warehouse configuration guidance, operational process alignment, and system setup confirmation — ensuring a smooth migration from existing fulfillment methods;
-
Proactively monitor and support merchants post-onboarding, identifying and resolving operational blockers (e.g., capacity requests, inventory planning, billing discrepancies, carrier handover issues) to maintain a stable fulfillment experience and drive continued FBT utilization growth;
-
Systematically document merchant pain points and product gaps encountered during solution selection and onboarding, conduct root cause analysis, and translate findings into high-quality product improvement proposals that drive continuous enhancement of the FBT/CBT merchant experience;
-
Actively participate in merchant recruitment and onboarding for new FBT/CBT capabilities (e.g., Large & Bulky, Aerosols, Multi-FC) — identifying eligible merchants, leading one-on-one merchant conversations, tracking merchant readiness, and driving scaled adoption of new capabilities;
-
Collaborate closely with BD, AM, and LSE teams to provide logistics solution support at each stage of the merchant funnel, ensuring a smooth and efficient conversion path from merchant interest to active FBT usage.
MINIMUM QUALIFICATIONS
- Bachelor's degree or above; 3+ years of experience in e-commerce logistics, supply chain, or merchant operations.
- Solid e-commerce logistics knowledge, including warehousing, inbound operations, first-mile logistics, last-mile delivery, platform fulfillment policies, and governance metrics (LDR, OTDR, NRR, CCR, etc.).
- Strong solution diagnosis and problem-solving skills; ability to quickly identify merchant pain points from business data and propose actionable solutions.
- Excellent merchant communication and relationship management skills; ability to translate complex logistics logic into clear, compelling, merchant-friendly language.
- Ability to communicate effectively in cross-cultural, multi-team settings.
PREFERRED QUALIFICATIONS
- Experience as a logistics solution consultant, merchant support specialist, or BD at Amazon FBA, Cainiao, Shopify Fulfillment, or comparable e-commerce platforms is a strong plus.
- Hands-on experience with FBT, CBT, or TikTok Shipping operations or merchant support is preferred.
- Familiarity with cross-border e-commerce merchant operations and decision-making logic; experience serving Chinese sellers is a plus.
- Experience supporting merchants across multiple categories (beauty, apparel, FMCG, large/bulky items, etc.) in logistics solution adoption is preferred.
COMPENSATION
The base salary range for this position in the selected city is $115520 - $209380 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
FOR LOS ANGELES COUNTY (UNINCORPORATED) CANDIDATES:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
-
Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
-
Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
-
Exercising sound judgment.
ABOUT TIKTOK
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
WHY JOIN US
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
DIVERSITY & INCLUSION
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TIKTOK ACCOMMODATION
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
https://tinyurl.com/RA-request
See all 1,055+ Solution Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Solution Manager roles.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Solution Manager
Document your degree's field alignment
PERM requires your degree to relate specifically to the Solution Manager role. Gather transcripts, course descriptions, and any credential evaluation letters now so your employer's attorney can confirm the field match before filing begins.
Target employers with existing PERM infrastructure
Companies that have filed PERM applications before already have immigration counsel and internal processes in place. Search the DOL OFLC disclosure database to identify employers who have sponsored similar solution management or consulting roles.
Use Migrate Mate to filter sponsoring employers
Rather than guessing which companies sponsor, use Migrate Mate to search Solution Manager jobs filtered by green card sponsorship history, so you're only applying to employers who have actively navigated the PERM and I-140 process.
Verify the prevailing wage tier before accepting
PERM locks your employer into paying at least the DOL prevailing wage for your location and role level. Cross-reference the OFLC Wage Search using your actual job duties and worksite ZIP code to confirm the wage tier before your offer letter is finalized.
Solution Manager jobs are hiring across the US. Find yours.
Find Solution Manager JobsSolution Manager Green Card Sponsorship: Frequently Asked Questions
Does a Solution Manager role qualify for EB-2 or EB-3 green card sponsorship?
Solution Manager positions typically qualify for EB-3 professional sponsorship when they require at least a bachelor's degree. If the role requires an advanced degree, or you hold one and the employer agrees to structure the position accordingly, EB-2 classification may apply. The distinction matters significantly for nationals from countries with long EB-3 backlogs, such as India or China.
How does green card sponsorship differ from H-1B for a Solution Manager?
H-1B is a temporary, cap-subject status requiring annual renewal and tied to lottery selection. Green card sponsorship through PERM and I-140 is a permanent residency pathway with no annual cap at the EB-3 professional level for most nationalities. The process is longer, typically three to five years from PERM filing to approval, but the outcome is lawful permanent residency rather than a visa that must be renewed.
What does the PERM labor certification process require for Solution Manager roles?
Your employer must conduct a supervised recruitment process to demonstrate no qualified U.S. workers are available for the role. The job description filed with DOL must accurately reflect your actual duties and the minimum degree requirements. Any mismatch between your credentials and the stated requirements can result in a denial or audit, so the job description drafting stage is critical.
How can I find Solution Manager jobs where the employer will sponsor a green card?
Most job postings don't advertise green card sponsorship explicitly, which makes targeting the right employers difficult. Migrate Mate lets you search Solution Manager roles filtered by employers with documented PERM and I-140 filing history, so you can focus your applications on companies that have already committed to sponsoring foreign professionals through the full green card process.
Can I change employers after my I-140 is approved as a Solution Manager?
Under AC21 portability rules, you may change employers after your I-140 has been approved and your I-485 adjustment of status application has been pending for 180 days or more, provided the new role is in the same or a similar occupational classification. For Solution Managers, this generally means staying within business operations, IT management, or consulting functions rather than switching to an unrelated field.
See which Solution Manager employers are hiring and sponsoring visas right now.
Search Solution Manager Jobs