Green Card Technical Support Associate Jobs
Technical Support Associate roles qualify for EB-3 sponsorship when employers file PERM labor certification with the DOL, confirming no qualified U.S. workers are available. Candidates with a bachelor's degree in a technical field may also qualify under EB-2. Many mid-size and enterprise tech employers sponsor this role for foreign professionals seeking permanent residency.
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At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
Lilly is currently constructing an advanced manufacturing facility for monoclonal antibodies, and bioconjugates in Goochland County, Virginia. This facility is intended to provide capacity for current and future products. This is a unique opportunity to be a part of the leadership team for the startup of a manufacturing site, and the successful candidate will help to build the organization, the facility and the culture to enable a successful startup into GMP manufacturing operations.
Job Title: Associate Director – Technical Services/Manufacturing Science (TS/MS / MSAT) - Analytical Support
Organization Overview:
The TS/MS organization, also known externally as MSAT (Manufacturing Science and Technology) provides technical oversight to ensure robust and consistent biology and chemistry throughout all aspects of the manufacturing process. Through cross functional collaboration, TS/MS ensures the quality and safety of our products through process monitoring and knowledge to control, prevent and mitigate variability to deliver a reliable supply of medicine.
Responsibilities:
The Associate Director – TS/MS - Analytical Support, will lead a technical organization to provide oversight of biological and bioconjugate manufacturing processes in collaboration with engineering, IT, operations and quality functions. TS/MS is responsible for ensuring manufacturing processes run reliably in a state control through process monitoring supported through technical knowledge.
- Support site leadership to build a diverse and capable TS/MS organization with the necessary capability, capacity and culture to operate the facility to the highest standards of excellence
- Lead, develop and retain a high-performing team, fostering a culture of technical excellence, curiosity, accountability and continuous improvement
- Provide coaching, mentorship and performance management to direct reports, ensuring individuals are developed to their full potential, and the team is structured for long-term success
- Determine TS/MS staffing and resource needs to support process operations through facility startup to enable successful process qualifications and validations
- Support the development and implementation of robust control strategies to ensure regulatory compliance and operational excellence through lean principles in a digitally native plant
- Review and approve documentation including procedures, deviation investigations, technical reports, change controls, qualification and validation protocols and summary reports
- Support the project team to deliver the facility to the site lead team ready to operate and on schedule
Basic Requirements:
- BS, MS, or PhD in biology, biochemistry, chemistry, chemical engineering, or a related scientific discipline, with 5+ years of experience in the biopharmaceutical industry
- Minimum of 3+ years in a people leadership role
- Experience in analytical method development for biological drug substance and drug product
Additional Skills/Preferences:
- Advanced degree (MS or PhD) in biology, biochemistry, chemistry, chemical engineering, or a related scientific discipline preferred
- Experience in GMP manufacturing operations and supporting regulatory inspections and audits
- Knowledge of manufacturing processes, lab scale models, and unit operations used in the manufacturing of biotech products
- Knowledge of laboratory scale models and commercial scale biotech manufacturing processes
- Strong written and verbal communication skills
- Ability to work on own initiative and as part of a process team consisting of a diverse group of management, production/science and engineering professionals
- Ability to respond quickly and proactively to changing priorities within a limited timeline
Additional Information:
- Travel is possible, but expected to be minimal
- Role is Monday through Friday onsite. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hours and/or off-hour work may be required.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
$123,000 - $180,400
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Technical Support Associate
Align your degree to the job description
PERM requires your education to match what the employer advertises. A bachelor's degree in computer science, information systems, or a closely related field strengthens your EB-3 petition and reduces the risk of a USCIS Request for Evidence.
Research prevailing wage before accepting offers
Use the OFLC Wage Search to check the DOL prevailing wage for Technical Support Associate roles in your target city. Your offered salary must meet or exceed this threshold before your employer can certify the LCA under PERM.
Target employers with active PERM filing history
Search for Technical Support Associate roles at companies that have previously filed PERM applications. Employers already familiar with the labor certification process move faster and are less likely to abandon sponsorship mid-process after you accept an offer.
Use Migrate Mate to find green card sponsoring employers
Filter Technical Support Associate openings by EB-2 and EB-3 sponsorship eligibility on Migrate Mate. The platform surfaces employers with verified green card filing history, saving you from applying to roles where sponsorship is unlikely or unconfirmed.
Clarify sponsorship timing before accepting any offer
Ask employers directly whether they will initiate PERM within the first year of employment. Some companies require 12 months of service before filing, which affects your planning if you're transitioning from another visa status.
Understand EB-3 priority date backlogs for your country
Even after USCIS approves your I-140, you may wait years for a visa number if you were born in a backlogged country. Review the USCIS Visa Bulletin monthly to track your EB-3 priority date and plan your status transitions accordingly.
Green Card Technical Support Associate: Frequently Asked Questions
Do Technical Support Associate roles qualify for EB-2 or EB-3 green card sponsorship?
Most Technical Support Associate positions qualify under EB-3, which covers skilled workers in roles requiring at least two years of training or a bachelor's degree. If the employer's job description requires an advanced degree or the candidate holds a master's degree and meets NIW criteria, EB-2 may also apply. The right category depends on how the employer defines the role's minimum requirements in the PERM application.
How does green card sponsorship differ from H-1B for this role?
Green card sponsorship through PERM is permanent residency rather than a temporary status, so there is no annual renewal and no visa expiry to manage once your green card is approved. Unlike H-1B visa, EB-3 has no lottery, though wait times depend on your birth country and the Visa Bulletin priority date queue. The overall PERM-to-green-card timeline typically runs two to four years for most countries.
What does the PERM labor certification process look like for a Technical Support Associate?
Your employer files a PERM application with the DOL after completing a required recruitment campaign to show no qualified U.S. workers are available for the role. DOL reviews the prevailing wage and recruitment steps, then certifies or audits the application. After certification, the employer files an I-140 immigrant petition with USCIS on your behalf, and you proceed to adjustment of status or consular processing once a visa number is available.
How can I find Technical Support Associate jobs that offer green card sponsorship?
Migrate Mate lets you search Technical Support Associate openings specifically filtered by employers with EB-2 or EB-3 green card sponsorship history. This helps you avoid wasting time on applications where sponsorship is theoretical rather than confirmed. Focusing on companies with a documented PERM filing track record significantly improves your chances of reaching the I-140 stage.
Can I switch employers after my I-140 is approved?
Yes, under AC21 portability rules you can change employers after your I-140 has been approved and your adjustment of status application has been pending for at least 180 days, as long as the new role is in the same or a similar occupational classification. Technical Support Associate roles within the broader IT support category generally satisfy this same-or-similar requirement, but you should confirm the new role's SOC code aligns before making the move.