Guest Service Attendant Jobs in New York
Guest Service Attendant jobs in New York represent one of the most active markets in the country, with demand concentrated in hospitality, entertainment, tourism, and transit across entry-level through senior positions. The heaviest hiring is in New York City, Albany, and Buffalo, where major employers like Marriott, Madison Square Garden Entertainment, and the Metropolitan Transportation Authority maintain consistent staffing needs. The most in-demand specialties include hotel front-of-house operations, venue and event guest services, and transportation guest assistance. Find a role that fits below and apply directly.
Find Guest Service Attendant JobsOverview
Showing 5 of 9+ Guest Service Attendant jobs
GENERAL PURPOSE: Creates a positive experience by assisting guests and members with outside services.
ESSENTIAL DUTIES:
- Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
- Assists in the setup and execution of golf tournaments and outings.
- Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
- Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
- Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
- Prepares golf carts for play following the standards of Troon Golf.
- Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
- Assists players by changing their golf spikes, if needed.
- Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
- May direct start of play.
- Maintains accurate records of golfers renting clubs.
- Services the customer who is renting golf clubs and cleans rental clubs upon return.
- Assists with food and beverage activities.
- Cleans golfers clubs upon completion of play.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs Other Duties As Required.
EDUCATION/EXPERIENCE: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
PHYSICAL DEMANDS: Frequently stands, walks, uses hands, talks or hears. Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches. Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.
ENVIRONMENT/NOISE: Regularly works in wet or humid condition (non-weather). Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals. Frequently works in outdoor weather conditions.
CERTIFICATES/LICENSES: Valid Driver’s License.
JOB KNOWLEDGE, SKILL, AND ABILITY PREFERENCES:
- Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
GENERAL PURPOSE: Creates a positive experience by assisting guests and members with outside services.
ESSENTIAL DUTIES:
- Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
- Assists in the setup and execution of golf tournaments and outings.
- Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
- Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
- Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
- Prepares golf carts for play following the standards of Troon Golf.
- Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
- Assists players by changing their golf spikes, if needed.
- Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
- May direct start of play.
- Maintains accurate records of golfers renting clubs.
- Services the customer who is renting golf clubs and cleans rental clubs upon return.
- Assists with food and beverage activities.
- Cleans golfers clubs upon completion of play.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs Other Duties As Required.
EDUCATION/EXPERIENCE: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
PHYSICAL DEMANDS: Frequently stands, walks, uses hands, talks or hears. Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches. Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.
ENVIRONMENT/NOISE: Regularly works in wet or humid condition (non-weather). Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals. Frequently works in outdoor weather conditions.
CERTIFICATES/LICENSES: Valid Driver’s License.
JOB KNOWLEDGE, SKILL, AND ABILITY PREFERENCES:
- Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
See All 9 Guest Service Attendant Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Guest Service Attendant JobsGuest Service Attendant Jobs by City in New York
Where New York roles are concentrated, by current openings.
Guest Service Attendant Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Troon3
- Hyatt2
- Four Seasons1
- Highgate1
- New York Institute of Technology1
Top Industries Hiring
- Hospitality & Tourism6
- Sports & Recreation3
- Construction & Real Estate1
- Education1
- Technology & Software1
What New York Employers Look For
The qualifications that appear most often in guest service attendant jobs across New York.
- High school diploma or GED required by most New York employers
- Prior customer-facing or hospitality experience in a New York setting preferred
- Strong verbal communication skills for direct guest interaction
- Ability to stand for extended periods and work variable New York shift schedules
- Familiarity with point-of-sale or ticketing systems used in New York venues
- Bilingual or multilingual candidates encouraged to apply given New York's diverse guest base
Guest Service Attendant Jobs in New York: Frequently Asked Questions
How do you become a guest service attendant in New York?
Most guest service attendant roles in New York do not require a state-issued license, making a high school diploma or equivalent the standard entry point. Employers in New York's hospitality and transit sectors typically hire candidates who complete on-the-job training, and many large New York venues and hotel groups offer structured onboarding programs. Completing a hospitality or customer service certificate from a CUNY or SUNY program can strengthen your application considerably.
How much do guest service attendants make in New York?
Guest service attendants in New York earn a median of about $57,570 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,820 for the lowest 10% to over $63,880 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire guest service attendants in New York?
Employers hiring guest service attendants in New York right now include Troon, Hyatt, and Four Seasons, based on current listings on Migrate Mate as of June 2026. New York's concentration of major hotel brands, performing arts venues, and large transit authorities means hiring is relatively steady throughout the year.
Which New York cities have the most guest service attendant jobs?
New York, White Plains, and East Syracuse have the most guest service attendant openings in New York. New York City drives the bulk of demand because of its density of hotels, convention centers, sports arenas, and transit hubs, while Buffalo and Albany generate consistent openings through regional hospitality employers, event venues, and state government visitor services operations.
Are there remote guest service attendant jobs in New York?
Yes, but they're rare. Guest service attendant work is predominantly on-site because the role centers on in-person guest interaction. About 0% of guest service attendant openings tied to New York are remote or hybrid as of June 2026, and those positions are almost exclusively limited to reservation support, virtual concierge, or guest communications coordination roles.
How can I get hired as a guest service attendant in New York with little or no experience?
The most realistic entry path is applying directly to hotel front desk associate or venue usher roles, which New York employers routinely fill with candidates who have no prior experience. Large New York City hotel groups and venues like those operated by Marriott or Live Nation run seasonal and entry-level programs specifically designed to train new hires. A completed hospitality certificate from a CUNY college or a demonstrated record in retail or food service gives candidates a strong edge at the application stage.
Where can I find and apply to guest service attendant jobs in New York?
You can find and apply to guest service attendant jobs in New York on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your experience and location, then apply directly to the ones that fit.
See All 9 Guest Service Attendant Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Guest Service Attendant Jobs