H-1B Visa Client Services Representative Jobs
H-1B visa jobs for Client Services Representatives exist at employers who structure the role around degree-level responsibilities in business, communications, or a related field. Sponsoring employers file a Labor Condition Application with DOL and an I-129 petition with USCIS, covering up to three years of status with extensions possible to six years.
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Get Access To All JobsINTRODUCTION
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
LOCATION
Location: Fort Worth, Texas, United States of America
ROLE AND RESPONSIBILITIES
The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on submitted leads. This role is important to meeting the financial and business goals for the Region’s service business. Reporting to Services Sales Leader, this role sits on the sales team and partners closely with operations. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. Identifies opportunities for growth and sales in assigned customer portfolio and partners with the sales team as required. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes customer support and sales activities at client’s facilities as needed. Duties include making sales or obtaining order or contracts for services.
What you will do:
- Responsible for customer satisfaction, retention, and growth for assigned portfolio mostly consisting of small service agreement customers and accounts.
- Delivers growth by prospecting for other non-agreement customers; sources may include cold calls, leads linkage, quick quotes, and new lead management.
- Driving new mechanical service agreements and service agreement renewals.
- Responsible for time and material (T & M) and Quoted Job pull-through opportunities, working with the estimating team on the proposals and delivering proposals to the customer in a time frame to meet their needs.
- Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan, customer budget planning and scheduled customer visits.
- Identifies and communicates issues, business goals and objectives on all assigned accounts.
- Responsible for responding within 24 hours to all customer inquiries and concerns.
- Responsible for reviewing the financial performance of all assigned accounts on a weekly basis and provide a correction plan for poor performing service agreements to include Accounts Receivable follow up.
- Responsible for meeting department growth plans by selling and expanding customer base. To include making the required number of customer sales calls monthly.
- Responsible for customer assurance regarding equipment up-time and reliability.
- Assists in creating standard work / cadence for meeting customer needs.
- Assists Account Managers with strategic customers as assigned.
- Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
- Other duties as assigned.
BASIC QUALIFICATIONS
What you will bring:
- Bachelor’s degree or certificate with two years’ work experience preferred.
- Customer service with relationship building experience is a plus.
- Competencies: customer focus and relationship building, problem solving and initiative, collaboration and teamwork, adaptability and agility, results orientation.
- Mathematical Aptitude.
- Must be able to multi-task and think critically in high-stress situations.
- Must be able to communicate effectively in person, by phone and through written communication.
- Able to work extended hours on occasions when required.
- Working knowledge of HVAC systems preferred.
- Must possess a valid driver’s license for a minimum of 12 months.
COMPENSATION
Annual Base Salary Range or Hourly Base Pay Range: $44,300.00 - $89,424.99
Compensation Type: Salary
Incentive Eligible: No
Sales Commission Eligible: No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
THRIVE AT WORK AND AT HOME
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
- 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations.
SAFETY SENSITIVE ROLE
Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
INTRODUCTION
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
LOCATION
Location: Fort Worth, Texas, United States of America
ROLE AND RESPONSIBILITIES
The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on submitted leads. This role is important to meeting the financial and business goals for the Region’s service business. Reporting to Services Sales Leader, this role sits on the sales team and partners closely with operations. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. Identifies opportunities for growth and sales in assigned customer portfolio and partners with the sales team as required. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes customer support and sales activities at client’s facilities as needed. Duties include making sales or obtaining order or contracts for services.
What you will do:
- Responsible for customer satisfaction, retention, and growth for assigned portfolio mostly consisting of small service agreement customers and accounts.
- Delivers growth by prospecting for other non-agreement customers; sources may include cold calls, leads linkage, quick quotes, and new lead management.
- Driving new mechanical service agreements and service agreement renewals.
- Responsible for time and material (T & M) and Quoted Job pull-through opportunities, working with the estimating team on the proposals and delivering proposals to the customer in a time frame to meet their needs.
- Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan, customer budget planning and scheduled customer visits.
- Identifies and communicates issues, business goals and objectives on all assigned accounts.
- Responsible for responding within 24 hours to all customer inquiries and concerns.
- Responsible for reviewing the financial performance of all assigned accounts on a weekly basis and provide a correction plan for poor performing service agreements to include Accounts Receivable follow up.
- Responsible for meeting department growth plans by selling and expanding customer base. To include making the required number of customer sales calls monthly.
- Responsible for customer assurance regarding equipment up-time and reliability.
- Assists in creating standard work / cadence for meeting customer needs.
- Assists Account Managers with strategic customers as assigned.
- Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
- Other duties as assigned.
BASIC QUALIFICATIONS
What you will bring:
- Bachelor’s degree or certificate with two years’ work experience preferred.
- Customer service with relationship building experience is a plus.
- Competencies: customer focus and relationship building, problem solving and initiative, collaboration and teamwork, adaptability and agility, results orientation.
- Mathematical Aptitude.
- Must be able to multi-task and think critically in high-stress situations.
- Must be able to communicate effectively in person, by phone and through written communication.
- Able to work extended hours on occasions when required.
- Working knowledge of HVAC systems preferred.
- Must possess a valid driver’s license for a minimum of 12 months.
COMPENSATION
Annual Base Salary Range or Hourly Base Pay Range: $44,300.00 - $89,424.99
Compensation Type: Salary
Incentive Eligible: No
Sales Commission Eligible: No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
THRIVE AT WORK AND AT HOME
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
- 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations.
SAFETY SENSITIVE ROLE
Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
See all 42+ H-1B Visa Client Services Representative Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Client Services Representative Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Client Services Representative
Frame your degree as a specialty occupation qualifier
Pull your O*NET profile for Customer Service Representative roles and identify the degree-level duties listed. Build your resume around those specific functions so your employer can credibly argue specialty occupation when USCIS reviews the I-129 petition.
Search for employers with active LCA filings
Use Migrate Mate to find Client Services Representative roles at companies with verified H-1B visa LCA sponsorship history, so you're applying to employers who have already navigated the DOL certification process for this job title.
Verify prevailing wage tier before accepting an offer
Run your offered salary against the OFLC Wage Search using the correct SOC code and worksite zip code. Your employer must certify a wage at or above the prevailing level on the LCA, and a mismatch can delay or invalidate certification.
Confirm each worksite gets its own certified LCA
If your Client Services role involves multiple office locations or client sites, each distinct worksite requires a separately certified LCA before you work there. Confirm this with your employer before your start date to avoid unauthorized work status.
Time your job search around the annual H-1B cap
Cap-subject H-1B petitions have a selection process with rules that have changed recently. Start your employer conversations early enough that your sponsoring company can register you during the open registration window USCIS announces each year.
Get your credentials evaluation done before interviews
If you earned your degree outside the U.S., have a NACES-member credential evaluation agency assess equivalency to a U.S. bachelor's degree before your first round of interviews. Employers need this documentation to support the specialty occupation argument in your petition.
H-1B Visa Client Services Representative: Frequently Asked Questions
Does a Client Services Representative role qualify as an H-1B specialty occupation?
Not automatically. A generic customer service position does not meet the H-1B specialty occupation standard because it doesn't inherently require a bachelor's degree in a specific field. Sponsoring employers qualify the role by structuring it around degree-level duties in business administration, communications, or a related discipline and documenting that requirement in the job description and LCA filing.
How do I find Client Services Representative employers who sponsor H-1B visas?
Search on Migrate Mate, which lists employers with verified H-1B LCA sponsorship history by role and location. Focusing on companies that have already filed LCAs for this job title is the most direct way to identify realistic sponsorship opportunities rather than relying on general job postings.
What documents should I prepare before asking an employer to sponsor my H-1B?
Have your degree transcripts ready, plus a credential evaluation if your degree is from outside the U.S. You'll also want a detailed job description that maps your duties to your degree field, since your employer's immigration attorney will need that to build the specialty occupation argument in the I-129 petition filed with USCIS.
Can my H-1B LCA cover multiple client office locations for a Client Services role?
No. Each worksite where you'll regularly perform work requires its own certified LCA from DOL. If your role involves serving clients at multiple locations, your employer must file and obtain certification for each site. Working at an unlisted worksite before the LCA is certified creates a compliance violation that can jeopardize your status.
What happens to my H-1B status if my employer loses the client account I was hired to service?
Your H-1B is tied to your employer, not the specific client account. If your employer reassigns you to a different client or project, your status remains valid as long as the underlying job duties still qualify as a specialty occupation and your employer notifies USCIS if there's a material change in the role. You have a 60-day grace period to find new sponsoring employment if your position is terminated.