H-1B Visa Convention Services Manager Jobs
Convention Services Managers coordinate event logistics for hotels, convention centers, and hospitality groups, roles that qualify as H-1B specialty occupations when backed by a relevant bachelor's degree in hospitality management, business, or a related field. Many large hotel brands and venue operators have active H-1B filing histories.
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Get Access To All JobsViceroy Hotels:
Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.
Location:
Hyatt Centric Santa Monica
Overview:
Responsible for the management of all aspects and functions of the Convention Services Department in accordance with Hotel standards. Coordinates arrangements and details for clients' functions. Directs, implements and maintains a management philosophy that serves as a guide to Convention Services staff.
Responsibilities:
- Attend daily Highgate Hotel Business Review (HHBR) meeting.
- Develop a full working knowledge of the Viceroy and Hyatt Centric operations of the hotel, including Food and Beverage, Guest Services and Reservations.
- Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.
- Meet or exceed set goals.
- Operate the Sales Department within established sales expense budget.
- Participate in required M.O.D. and Saturday office coverage as scheduled.
- Initiate and follow up on leads.
- Maintain and participate in an active sales solicitation program.
- Monitor production of all top accounts and evaluate trends within your market.
- Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
- Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
- Invite clients to the hotel for entertainment, lunches, tours and site inspections.
- Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
- Assist in the preparation of required reports in a timely manner.
- Be familiar with all Viceroy and Hyatt sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
- Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
- Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
- Meet and greet onsite contacts.
- Abide by Prime Selling Time (PST).
- Develop networking opportunities through active participation in community and professional associations, activities and events.
- Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
- Entertain clients.
- Handle inquiries as part of Inquiry Day Program.
- Manage all contracted and courtesy social group blocks such as weddings and engagements.
- Set up all groups in Delphi and CI/TY for both properties, ensuring correct room blocking and billing.
- Manage engagement photo shoots for social events, in-room and PR related inquiries.
- Create group resumes and banquet event orders outlining all group/event details.
- Lead Pre-Con group meetings and conduct/attend department meetings.
- Creatively up-sell all opportunities for conference groups by utilizing knowledge of culinary techniques, menu items, banquet set ups, room décor, and audiovisual resources.
- Maintain open communication with Banquets, Culinary, and operational departments to ensure smooth execution of events.
- Participating in client entertainment, conducting site inspections.
- Report pertinent information regarding each group of function to the Director of Sales or appropriate Sales manager.
- Actively participate in sales presentations.
Qualifications
- College course work in related field helpful.
- Minimum (2) years previous experience in a similar role at a luxury hotel.
- Minimum (2) two years of college, degree desirable.
- Strong computer literacy, with knowledge of Word, Excel, Word, Outlook and PowerPoint.
- Long hours are sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Exceptional communication skills, passionate, strategic and innovative.
- Able to develop strong work relationships with both Clients and Colleagues.
- Ability to implement processes and methods.
- Ability to manage a budget and maximize customer satisfaction.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and training courses for both locations.
- Participate in M.O.D. coverage as required for both locations.
- Maintain regular attendance in compliance with Viceroy and Hyatt Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Viceroy and Hyatt Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
- Catering sales experience preferred.
- Knowledge of Superior relationship-building skills and able to effectively network.
Viceroy Hotels:
Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.
Location:
Hyatt Centric Santa Monica
Overview:
Responsible for the management of all aspects and functions of the Convention Services Department in accordance with Hotel standards. Coordinates arrangements and details for clients' functions. Directs, implements and maintains a management philosophy that serves as a guide to Convention Services staff.
Responsibilities:
- Attend daily Highgate Hotel Business Review (HHBR) meeting.
- Develop a full working knowledge of the Viceroy and Hyatt Centric operations of the hotel, including Food and Beverage, Guest Services and Reservations.
- Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.
- Meet or exceed set goals.
- Operate the Sales Department within established sales expense budget.
- Participate in required M.O.D. and Saturday office coverage as scheduled.
- Initiate and follow up on leads.
- Maintain and participate in an active sales solicitation program.
- Monitor production of all top accounts and evaluate trends within your market.
- Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
- Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
- Invite clients to the hotel for entertainment, lunches, tours and site inspections.
- Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
- Assist in the preparation of required reports in a timely manner.
- Be familiar with all Viceroy and Hyatt sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
- Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
- Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
- Meet and greet onsite contacts.
- Abide by Prime Selling Time (PST).
- Develop networking opportunities through active participation in community and professional associations, activities and events.
- Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
- Entertain clients.
- Handle inquiries as part of Inquiry Day Program.
- Manage all contracted and courtesy social group blocks such as weddings and engagements.
- Set up all groups in Delphi and CI/TY for both properties, ensuring correct room blocking and billing.
- Manage engagement photo shoots for social events, in-room and PR related inquiries.
- Create group resumes and banquet event orders outlining all group/event details.
- Lead Pre-Con group meetings and conduct/attend department meetings.
- Creatively up-sell all opportunities for conference groups by utilizing knowledge of culinary techniques, menu items, banquet set ups, room décor, and audiovisual resources.
- Maintain open communication with Banquets, Culinary, and operational departments to ensure smooth execution of events.
- Participating in client entertainment, conducting site inspections.
- Report pertinent information regarding each group of function to the Director of Sales or appropriate Sales manager.
- Actively participate in sales presentations.
Qualifications
- College course work in related field helpful.
- Minimum (2) years previous experience in a similar role at a luxury hotel.
- Minimum (2) two years of college, degree desirable.
- Strong computer literacy, with knowledge of Word, Excel, Word, Outlook and PowerPoint.
- Long hours are sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Exceptional communication skills, passionate, strategic and innovative.
- Able to develop strong work relationships with both Clients and Colleagues.
- Ability to implement processes and methods.
- Ability to manage a budget and maximize customer satisfaction.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and training courses for both locations.
- Participate in M.O.D. coverage as required for both locations.
- Maintain regular attendance in compliance with Viceroy and Hyatt Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Viceroy and Hyatt Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
- Catering sales experience preferred.
- Knowledge of Superior relationship-building skills and able to effectively network.
See all Convention Services Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Convention Services Manager roles.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Convention Services Manager
Verify your degree meets specialty occupation
USCIS requires your degree field to directly relate to convention services management. A hospitality management, event management, or business degree typically satisfies this. A general arts degree without relevant coursework can trigger an RFE, so document the connection explicitly.
Search LCA filings for hospitality employers
Use the OFLC Wage Search to filter Labor Condition Applications by SOC code 11-9081 (Lodging Managers) or 13-1121 (Meeting Planners). This shows which hotel chains and convention centers have filed for similar roles recently, not just which ones say they sponsor.
Target convention-heavy markets strategically
Employers in Las Vegas, Orlando, Chicago, and Washington D.C. file H-1B petitions for convention roles far more consistently than mid-market properties. Concentrating your search on these cities improves your odds of finding an employer with an established sponsorship process.
Use Migrate Mate to filter verified sponsors
Search Convention Services Manager roles on Migrate Mate to see employers filtered by actual DOL filing history. This cuts through listings from properties that have never sponsored H-1B workers, so you're applying where sponsorship is already part of the hiring workflow.
Clarify sponsorship before accepting an offer
Ask directly whether the employer has in-house immigration counsel or uses an outside firm, and confirm they'll file before your current status expires. Convention roles often have seasonal hiring cycles, and an I-129 filing submitted in January won't help if your OPT ends in March.
Understand how cap-exempt employers change your options
Universities, nonprofits, and government-affiliated convention facilities can file H-1B petitions outside the annual lottery cap. If you've been selected in a previous lottery, transfers to cap-exempt employers are also unrestricted, which broadens your negotiating position during the offer stage.
Convention Services Manager jobs are hiring across the US. Find yours.
Find Convention Services Manager JobsConvention Services Manager H-1B Visa: Frequently Asked Questions
Does a Convention Services Manager role qualify as an H-1B specialty occupation?
Yes, provided the employer requires at least a bachelor's degree in hospitality management, business administration, event management, or a closely related field as a minimum condition of the job. If the posting says a degree is preferred but not required, or accepts any bachelor's degree regardless of field, USCIS may challenge the specialty occupation classification. The O*NET profile for Meeting, Convention, and Event Planners supports the degree requirement argument.
Which employers are most likely to sponsor H-1B visas for this role?
Large hotel brands operating convention properties, major convention center management companies, and full-service event management firms tend to have the most consistent H-1B filing histories for convention services roles. You can verify which employers have filed Labor Condition Applications for similar positions using the OFLC Wage Search. Migrate Mate surfaces this filing data directly in job listings, so you can focus applications on confirmed sponsors.
Can I switch Convention Services Manager jobs while on H-1B?
Yes. Under AC21 portability, you can transfer your H-1B to a new employer in the same or a similar occupational classification once your I-140 has been approved and your petition has been pending for at least 180 days. For workers earlier in the process, your new employer must file an H-1B transfer petition before your current employment ends to maintain lawful status and work authorization throughout the transition.
What wage level should I expect an employer to certify on the LCA?
Employers must certify they'll pay at least the prevailing wage for the role in the specific metropolitan area where you'll work, as determined by DOL wage data. Convention services roles are typically certified at Level I or Level II depending on experience required. You can look up the applicable wage level using the OFLC Wage Search before entering salary negotiations, which helps you assess whether an offer is structured to pass DOL scrutiny.
Does convention or event management experience outside the U.S. count toward H-1B eligibility?
Foreign work experience counts toward demonstrating you're qualified for the role, but it doesn't substitute for the specialty occupation degree requirement. If your degree is in a tangentially related field, documented experience managing large-scale events, convention logistics, or hotel services can strengthen the employer's support letter. USCIS evaluates the totality of your credentials, so a strong employer letter explaining how your background maps to the role's specialized requirements can reduce RFE risk.
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