H-1B Visa Service Supervisor Jobs
Service Supervisor roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in a directly related field such as business administration, operations management, or industrial engineering. Employers file the Labor Condition Application with DOL before petitioning USCIS, and the 85,000-slot annual cap means timing your job search around the April lottery window matters.
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Get Access To All JobsUnifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits take you.
Job Summary:
Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Benefits:
- Flight Privileges: Offered after 30 days for employees and eligible family members!
- Weekly pay for hourly employees (CA Employees are paid bi-weekly)
- Full time starts at 30 hours per week!
- Paid time off (for full-time employees).
- Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
- 401k for all employees.
- Exclusive discounts and additional wellness programs.
Job Duties:
- Leading a team of agents in customer service duties.
- Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
- Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Push wheelchairs with passengers through all areas of the airport.
- Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.
- Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
- Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
- Complete work in a safe and secure manner, following company safety and operational standards.
- Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
Qualifications:
- High School diploma, GED or equivalent education.
- Must be at least 18 years of age.
- Must be able to obtain credentials required as per airport or state or customs requirements.
Preferred Qualifications:
- One year of relevant work experience in the aviation or ground handling services industry.
Physical Requirements:
- Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
Working conditions:
- Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
- Must be able and open to work in outside weather conditions which may include severe seasonal elements.
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits take you.
Job Summary:
Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Benefits:
- Flight Privileges: Offered after 30 days for employees and eligible family members!
- Weekly pay for hourly employees (CA Employees are paid bi-weekly)
- Full time starts at 30 hours per week!
- Paid time off (for full-time employees).
- Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
- 401k for all employees.
- Exclusive discounts and additional wellness programs.
Job Duties:
- Leading a team of agents in customer service duties.
- Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
- Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Push wheelchairs with passengers through all areas of the airport.
- Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.
- Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
- Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
- Complete work in a safe and secure manner, following company safety and operational standards.
- Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
Qualifications:
- High School diploma, GED or equivalent education.
- Must be at least 18 years of age.
- Must be able to obtain credentials required as per airport or state or customs requirements.
Preferred Qualifications:
- One year of relevant work experience in the aviation or ground handling services industry.
Physical Requirements:
- Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
Working conditions:
- Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
- Must be able and open to work in outside weather conditions which may include severe seasonal elements.
See all 136+ H-1B Visa Service Supervisor Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Service Supervisor
Map your degree to the role
H-1B approval for Service Supervisor depends on proving your degree field directly relates to the job. Pull the O*NET profile for Service Supervisor to document the standard educational requirements before your employer builds the petition.
Target cap-exempt employers first
Universities, nonprofit research institutions, and government-affiliated organizations are cap-exempt, meaning they can file H-1B petitions year-round without waiting for the April lottery. Service Supervisor openings at hospitals, university facilities, and research labs are worth prioritizing if you need faster authorization.
Search verified H-1B sponsors on Migrate Mate
Filter Service Supervisor roles by employers with confirmed H-1B LCA filing history on Migrate Mate. This cuts out positions where sponsorship is listed as possible but never actually filed, saving you weeks of back-and-forth with recruiters.
Confirm the prevailing wage tier before negotiating
Your offer must meet the DOL prevailing wage for Service Supervisor in your specific metro area. Run the OFLC Wage Search before salary talks so you know whether the employer's offer clears the Level I or Level II threshold USCIS will verify.
Get the LCA timeline in writing at offer stage
DOL must certify the Labor Condition Application before your employer can file Form I-129 with USCIS. Ask the hiring team to confirm when LCA filing starts relative to your intended start date, since certification typically takes seven business days but delays do occur.
Document supervisory scope in your job description
Weak H-1B petitions for Service Supervisor roles often fail because the job description reads as a general operations position rather than a specialty occupation. Ensure your offer letter and petition describe team size, budget authority, and the specific technical knowledge your degree provides.
H-1B Visa Service Supervisor: Frequently Asked Questions
Does a Service Supervisor role qualify as a specialty occupation for H-1B purposes?
It depends on how the role is defined. USCIS requires that the position normally requires a bachelor's degree or higher in a specific field. A Service Supervisor position tied to a technical industry, such as IT operations, engineering services, or healthcare facilities, is more defensible than a general retail or hospitality supervisor role. Your employer's petition must document why a degree in a directly related field is a standard industry requirement for that specific position.
How do I find Service Supervisor employers who actually sponsor H-1B visas?
Search Migrate Mate for Service Supervisor roles filtered by employers with verified H-1B Labor Condition Application filing history. This tells you which companies have actually sponsored visa holders in comparable roles, not just which ones say they're open to sponsorship. DOL publishes LCA disclosure data quarterly, and Migrate Mate surfaces it by employer and occupation so you can verify sponsorship activity before applying.
Can my employer file an H-1B petition for a Service Supervisor role outside the annual lottery?
Yes, if your employer qualifies as cap-exempt. Universities, nonprofit research organizations, and government research institutions can file H-1B petitions at any time of year without competing in the 85,000-slot annual cap. Service Supervisor openings at hospital systems affiliated with teaching institutions or at federally funded research centers may qualify. For all other employers, petitions must be submitted during the April filing window following the lottery registration period.
What happens to my H-1B status if I'm laid off from a Service Supervisor position?
USCIS provides a 60-day grace period after your employment ends, during which you can pursue a new H-1B transfer, change to a different visa status, or prepare to depart. The grace period applies once per authorized validity period. If a new employer files an H-1B transfer petition with portability before the grace period expires, you can begin work for the new employer once the receipt notice is issued, even before USCIS approves the transfer.
Does the Service Supervisor job description affect my H-1B approval odds?
Significantly. USCIS scrutinizes petitions where the job title sounds managerial but the duties list doesn't clearly require a specific bachelor's degree. A strong petition for a Service Supervisor role names the technical domain being supervised, specifies the degree field required, and explains why a generalist without that degree couldn't perform the role. Vague descriptions citing only general management skills are the most common trigger for Requests for Evidence on Service Supervisor petitions.