H-1B Visa Service Supervisor Jobs
Service Supervisor roles qualify for H-1B sponsorship when the position requires a bachelor's degree in a directly related field such as business administration, operations management, or industrial engineering. Employers file the Labor Condition Application with DOL before petitioning USCIS, and the 85,000-slot annual cap means timing your job search around the April lottery window matters.
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Position Information
Division Finance and Administration
Department Facilities Operations
Working Title 2nd Shift Housekeeping Supervisor
Vacancy Type Probationary Permanent Full Time
Min T/E Requirements
Graduation from High School or possession of a GED, and one year of experience in the area assigned; or an equivalent combination of training and experience. Degrees must be received from appropriately accredited institutions.
FTE 1
Position Overall Competency Level J
Recruitment Range $45,696 - $50,380
Anticipated Hiring Range $50,380
Position # 1455
FLSA Status Non-Exempt
Months per year 12
Work Schedule =e.g. 8-500 flexible
Work Schedule Type Second Shift
Is this a grant funded position? No
If yes, please indicate the end date of the grant.(if applicable) N/A
Primary Purpose of Organization Unit
Under the supervision of the Assistant Vice Chancellor for Facilities, Facilities Management comprises of two departments – Facilities Operations; and Facilities Planning and Construction. The primary mission is delivering required services, financial oversight, and providing a liaison with appropriate Federal, State, and local agencies on matters related to planning, constructing, operating and maintaining the physical campus environment.
Facilities Management strives to provide a safe, clean, accessible, and attractive environment which enhances the abilities of academic and administrative departments to provide a personalized education experience.
Primary Purpose of Position
The primary purpose of this position is to directly manage and supervise the work schedules and work activities of the 2nd shift housekeeping department which consist of 12-14 FTE’s as well as contracted staff when required. This position is responsible for custodial services for all Academic Facilities on campus which are roughly 1.1M square feet of space. This position is responsible for scheduling and providing event coverage. Position manages the day to day activities, tasks, projects, leave reporting, evaluations, professional development and disciplinary actions. Position makes hiring recommendations when positions are vacant through a standard interview and evaluation process. Maintains operating inventory by way of physical counts and creating supply lists for facilities. Responsible for maintaining various equipment such as extractors, carpet cleaners, stripper as well as vacuum equipment and keeping all equipment in the proper working order. The Building Environmental Services Manager will work along with the Facilities Superintendent, Assistant Director and Director of Operations on departmental budget, projects, tasks and a wide variety of items that directly impact Academic Facilities.
Job Description
Provide institutional services supervisory support for The University of North Carolina at Pembroke in the area of building environmental services housekeeping duties. Employees perform a variety of supervisory duties in the care and cleaning of classrooms, offices, and other academic related areas of facilities. Assign duties, inspect work and investigate complaints regarding housekeeping service and equipment and take corrective actions. Conducts orientation training and in-service training to explain policies, protocols, work procedures and to demonstrate use and maintenance of equipment. Work is guided by a daily schedule for general assignments. Work is performed subject to close review and inspection by way of a quality assessment and quality assurance program with problems and special assignments not covered by instructions referred to a Manager. Records data regarding work assignments, personnel actions, leave reports and prepares periodic reports where data is used for strategic initiatives and planning for future. Ensure high level of customer satisfaction. Exceptional oral and written communication skills are required along with strong computer skills and strong organizational skills. Ensure that the custodial staff complies with all safety and sanitation policies. Duties may include physically strenuous activities such as moving furniture, operating heavy cleaning equipment, and delivering large quantities of housekeeping supplies. Work is routine and repetitive in nature and may require strenuous physical exertion. Supervision of 12-14 FTE’s on 2nd shift housekeepers assigned housekeeping duties in buildings across campus. Duties may include performing housekeeping and floor maintenance tasks.
The position also performs coverage for short-staff situations as well as event coverage during and outside normal campus business hours.
This position is Mandatory Personnel: An employee whose presence has been determined to be mandatory to University operations during certain types of adverse weather or emergency events.
Management Preference
2 year Associate Degree or 2 years of college curriculum and working towards Bachelor’s Degree. 5-7 years of directly related experience in a custodial supervision role and 7+ years directly experience in custodial role. Working knowledge of VCT and carpet floor care and associated chemicals and processes used. Experience with forklift and aerial working platform equipment. If no experience, then must be willing to become a certified operator within the UNCP organization. Excellent computer knowledge which includes MS Office. Excellent communication skills and customer service skills, exceptional organizational skills.
Lic or Certification required by statute or regulation
Valid Driver’s License
Posting Information
Job Opening Date 05/05/2026
Job Closing Date 05/19/2026
Posting Category Services
Posting Number SPA00734
Special Instructions to Applicants
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.
UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Position Details
Position Information
Division Finance and Administration
Department Facilities Operations
Working Title 2nd Shift Housekeeping Supervisor
Vacancy Type Probationary Permanent Full Time
Min T/E Requirements
Graduation from High School or possession of a GED, and one year of experience in the area assigned; or an equivalent combination of training and experience. Degrees must be received from appropriately accredited institutions.
FTE 1
Position Overall Competency Level J
Recruitment Range $45,696 - $50,380
Anticipated Hiring Range $50,380
Position # 1455
FLSA Status Non-Exempt
Months per year 12
Work Schedule =e.g. 8-500 flexible
Work Schedule Type Second Shift
Is this a grant funded position? No
If yes, please indicate the end date of the grant.(if applicable) N/A
Primary Purpose of Organization Unit
Under the supervision of the Assistant Vice Chancellor for Facilities, Facilities Management comprises of two departments – Facilities Operations; and Facilities Planning and Construction. The primary mission is delivering required services, financial oversight, and providing a liaison with appropriate Federal, State, and local agencies on matters related to planning, constructing, operating and maintaining the physical campus environment.
Facilities Management strives to provide a safe, clean, accessible, and attractive environment which enhances the abilities of academic and administrative departments to provide a personalized education experience.
Primary Purpose of Position
The primary purpose of this position is to directly manage and supervise the work schedules and work activities of the 2nd shift housekeeping department which consist of 12-14 FTE’s as well as contracted staff when required. This position is responsible for custodial services for all Academic Facilities on campus which are roughly 1.1M square feet of space. This position is responsible for scheduling and providing event coverage. Position manages the day to day activities, tasks, projects, leave reporting, evaluations, professional development and disciplinary actions. Position makes hiring recommendations when positions are vacant through a standard interview and evaluation process. Maintains operating inventory by way of physical counts and creating supply lists for facilities. Responsible for maintaining various equipment such as extractors, carpet cleaners, stripper as well as vacuum equipment and keeping all equipment in the proper working order. The Building Environmental Services Manager will work along with the Facilities Superintendent, Assistant Director and Director of Operations on departmental budget, projects, tasks and a wide variety of items that directly impact Academic Facilities.
Job Description
Provide institutional services supervisory support for The University of North Carolina at Pembroke in the area of building environmental services housekeeping duties. Employees perform a variety of supervisory duties in the care and cleaning of classrooms, offices, and other academic related areas of facilities. Assign duties, inspect work and investigate complaints regarding housekeeping service and equipment and take corrective actions. Conducts orientation training and in-service training to explain policies, protocols, work procedures and to demonstrate use and maintenance of equipment. Work is guided by a daily schedule for general assignments. Work is performed subject to close review and inspection by way of a quality assessment and quality assurance program with problems and special assignments not covered by instructions referred to a Manager. Records data regarding work assignments, personnel actions, leave reports and prepares periodic reports where data is used for strategic initiatives and planning for future. Ensure high level of customer satisfaction. Exceptional oral and written communication skills are required along with strong computer skills and strong organizational skills. Ensure that the custodial staff complies with all safety and sanitation policies. Duties may include physically strenuous activities such as moving furniture, operating heavy cleaning equipment, and delivering large quantities of housekeeping supplies. Work is routine and repetitive in nature and may require strenuous physical exertion. Supervision of 12-14 FTE’s on 2nd shift housekeepers assigned housekeeping duties in buildings across campus. Duties may include performing housekeeping and floor maintenance tasks.
The position also performs coverage for short-staff situations as well as event coverage during and outside normal campus business hours.
This position is Mandatory Personnel: An employee whose presence has been determined to be mandatory to University operations during certain types of adverse weather or emergency events.
Management Preference
2 year Associate Degree or 2 years of college curriculum and working towards Bachelor’s Degree. 5-7 years of directly related experience in a custodial supervision role and 7+ years directly experience in custodial role. Working knowledge of VCT and carpet floor care and associated chemicals and processes used. Experience with forklift and aerial working platform equipment. If no experience, then must be willing to become a certified operator within the UNCP organization. Excellent computer knowledge which includes MS Office. Excellent communication skills and customer service skills, exceptional organizational skills.
Lic or Certification required by statute or regulation
Valid Driver’s License
Posting Information
Job Opening Date 05/05/2026
Job Closing Date 05/19/2026
Posting Category Services
Posting Number SPA00734
Special Instructions to Applicants
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.
UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Service Supervisor
Map your degree to the role
H-1B approval for Service Supervisor depends on proving your degree field directly relates to the job. Pull the O*NET profile for Service Supervisor to document the standard educational requirements before your employer builds the petition.
Target cap-exempt employers first
Universities, nonprofit research institutions, and government-affiliated organizations are cap-exempt, meaning they can file H-1B petitions year-round without waiting for the April lottery. Service Supervisor openings at hospitals, university facilities, and research labs are worth prioritizing if you need faster authorization.
Search verified H-1B sponsors on Migrate Mate
Filter Service Supervisor roles by employers with confirmed H-1B LCA filing history on Migrate Mate. This cuts out positions where sponsorship is listed as possible but never actually filed, saving you weeks of back-and-forth with recruiters.
Confirm the prevailing wage tier before negotiating
Your offer must meet the DOL prevailing wage for Service Supervisor in your specific metro area. Run the OFLC Wage Search before salary talks so you know whether the employer's offer clears the Level I or Level II threshold USCIS will verify.
Get the LCA timeline in writing at offer stage
DOL must certify the Labor Condition Application before your employer can file Form I-129 with USCIS. Ask the hiring team to confirm when LCA filing starts relative to your intended start date, since certification typically takes seven business days but delays do occur.
Document supervisory scope in your job description
Weak H-1B petitions for Service Supervisor roles often fail because the job description reads as a general operations position rather than a specialty occupation. Ensure your offer letter and petition describe team size, budget authority, and the specific technical knowledge your degree provides.
Service Supervisor jobs are hiring across the US. Find yours.
Find Service Supervisor JobsService Supervisor H-1B Visa: Frequently Asked Questions
Does a Service Supervisor role qualify as a specialty occupation for H-1B purposes?
It depends on how the role is defined. USCIS requires that the position normally requires a bachelor's degree or higher in a specific field. A Service Supervisor position tied to a technical industry, such as IT operations, engineering services, or healthcare facilities, is more defensible than a general retail or hospitality supervisor role. Your employer's petition must document why a degree in a directly related field is a standard industry requirement for that specific position.
How do I find Service Supervisor employers who actually sponsor H-1B visas?
Search Migrate Mate for Service Supervisor roles filtered by employers with verified H-1B Labor Condition Application filing history. This tells you which companies have actually sponsored visa holders in comparable roles, not just which ones say they're open to sponsorship. DOL publishes LCA disclosure data quarterly, and Migrate Mate surfaces it by employer and occupation so you can verify sponsorship activity before applying.
Can my employer file an H-1B petition for a Service Supervisor role outside the annual lottery?
Yes, if your employer qualifies as cap-exempt. Universities, nonprofit research organizations, and government research institutions can file H-1B petitions at any time of year without competing in the 85,000-slot annual cap. Service Supervisor openings at hospital systems affiliated with teaching institutions or at federally funded research centers may qualify. For all other employers, petitions must be submitted during the April filing window following the lottery registration period.
What happens to my H-1B status if I'm laid off from a Service Supervisor position?
USCIS provides a 60-day grace period after your employment ends, during which you can pursue a new H-1B transfer, change to a different visa status, or prepare to depart. The grace period applies once per authorized validity period. If a new employer files an H-1B transfer petition with portability before the grace period expires, you can begin work for the new employer once the receipt notice is issued, even before USCIS approves the transfer.
Does the Service Supervisor job description affect my H-1B approval odds?
Significantly. USCIS scrutinizes petitions where the job title sounds managerial but the duties list doesn't clearly require a specific bachelor's degree. A strong petition for a Service Supervisor role names the technical domain being supervised, specifies the degree field required, and explains why a generalist without that degree couldn't perform the role. Vague descriptions citing only general management skills are the most common trigger for Requests for Evidence on Service Supervisor petitions.
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