H-1B Visa Service Supervisor Jobs
Service Supervisor roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in a directly related field such as business administration, operations management, or industrial engineering. Employers file the Labor Condition Application with DOL before petitioning USCIS, and the 85,000-slot annual cap means timing your job search around the April lottery window matters.
Find H-1B Visa Service Supervisor JobsOverview
Showing 5 of 12,246+ Service Supervisor jobs
See all 12,246+ Service Supervisor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Supervisor roles.
Get Access To All JobsINTRODUCTION
The Customer Service Supervisor I, under guidance of the Customer Service Country Manager, is responsible for the day-to-day management of the Customer Service team and its activities. This includes, but is not limited to, managing resources, performance management and development, and providing coaching as necessary. In addition, the Customer Service Supervisor I will focus on process improvements within the Department as well as identifying/implementing change to maintain the strategic vision of the Department. Finally, the Customer Service Supervisor I will work with the Customer to establish and maintain a Customer business relationship to provide total Customer satisfaction and increase sales.
POSITION RESPONSIBILITIES:
- Managing a team of customer service associates, focusing on time & attendance, performance reviews, and career development
- Developing self-directed teams that provide excellent service to our Customers
- Meeting customer requirements by implementing the most efficient processes available
- Reinforcing a positive team atmosphere
- Builds and maintains strong business relationships with Customers to drive an exceptional Customer experience
- Understands business processes and makes proactive decisions, effectively solving Customer issues, and increasing sales
- Independently, or as a team member, investigates and resolves Customer issues
- Identifies and drives corrective actions and improvement projects that will raise Customer satisfaction levels
- Teaching team members to solve problems and empowering them, when appropriate, to implement solutions on their own
- Performing various administrative tasks inherent in the position
Job Requirements
- Due to ITAR regulations, current US citizenship or US lawful permanent residency (green card) is required to apply for this position
- Proficiency in SAP
- Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)
- Strong analytical skills
- Strong interpersonal skills and ability to consistently demonstrate working in a team
- Ability to work with all levels within the Supply Chain
- Strong strategic thinker
- Time management
- Attention to detail
- Strong organizational skills
- Strong written business and technical communication skills
- Assesses personal performance against established measures using strong analytical skills
- Project management skills in execution of business process projects
- Proven ability to engage others and develop strong, positive working relationships
- Strong customer orientation
- Ability to work well with little supervision
- Ability to train and develop junior staff
WHAT YOUR BACKGROUND SHOULD LOOK LIKE
- Bachelor’s degree strongly preferred
- 2-4 years’ experience in Customer Service role or prior related work
- Prior supervisory experience preferred
- Familiar with Lean/Six Sigma methodologies
COMPETENCIES
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
COMPENSATION
- Competitive base salary commensurate with experience: $55,700 – $83,600 (subject to change dependent on physical location)
- Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
- Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
- A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
EOE, Including Disability/Vets
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
JOB LOCATIONS:
Posting City: Miamisburg
Job Country: United States
Travel Required: Less than 10%
Requisition ID: 153654
Workplace Type: Remote
External Careers Page: Customer Service
INTRODUCTION
The Customer Service Supervisor I, under guidance of the Customer Service Country Manager, is responsible for the day-to-day management of the Customer Service team and its activities. This includes, but is not limited to, managing resources, performance management and development, and providing coaching as necessary. In addition, the Customer Service Supervisor I will focus on process improvements within the Department as well as identifying/implementing change to maintain the strategic vision of the Department. Finally, the Customer Service Supervisor I will work with the Customer to establish and maintain a Customer business relationship to provide total Customer satisfaction and increase sales.
POSITION RESPONSIBILITIES:
- Managing a team of customer service associates, focusing on time & attendance, performance reviews, and career development
- Developing self-directed teams that provide excellent service to our Customers
- Meeting customer requirements by implementing the most efficient processes available
- Reinforcing a positive team atmosphere
- Builds and maintains strong business relationships with Customers to drive an exceptional Customer experience
- Understands business processes and makes proactive decisions, effectively solving Customer issues, and increasing sales
- Independently, or as a team member, investigates and resolves Customer issues
- Identifies and drives corrective actions and improvement projects that will raise Customer satisfaction levels
- Teaching team members to solve problems and empowering them, when appropriate, to implement solutions on their own
- Performing various administrative tasks inherent in the position
Job Requirements
- Due to ITAR regulations, current US citizenship or US lawful permanent residency (green card) is required to apply for this position
- Proficiency in SAP
- Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)
- Strong analytical skills
- Strong interpersonal skills and ability to consistently demonstrate working in a team
- Ability to work with all levels within the Supply Chain
- Strong strategic thinker
- Time management
- Attention to detail
- Strong organizational skills
- Strong written business and technical communication skills
- Assesses personal performance against established measures using strong analytical skills
- Project management skills in execution of business process projects
- Proven ability to engage others and develop strong, positive working relationships
- Strong customer orientation
- Ability to work well with little supervision
- Ability to train and develop junior staff
WHAT YOUR BACKGROUND SHOULD LOOK LIKE
- Bachelor’s degree strongly preferred
- 2-4 years’ experience in Customer Service role or prior related work
- Prior supervisory experience preferred
- Familiar with Lean/Six Sigma methodologies
COMPETENCIES
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
COMPENSATION
- Competitive base salary commensurate with experience: $55,700 – $83,600 (subject to change dependent on physical location)
- Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
- Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
- A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
EOE, Including Disability/Vets
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
JOB LOCATIONS:
Posting City: Miamisburg
Job Country: United States
Travel Required: Less than 10%
Requisition ID: 153654
Workplace Type: Remote
External Careers Page: Customer Service
See all 12,246+ H-1B Visa Service Supervisor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Service Supervisor Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Service Supervisor
Map your degree to the role
H-1B approval for Service Supervisor depends on proving your degree field directly relates to the job. Pull the O*NET profile for Service Supervisor to document the standard educational requirements before your employer builds the petition.
Target cap-exempt employers first
Universities, nonprofit research institutions, and government-affiliated organizations are cap-exempt, meaning they can file H-1B petitions year-round without waiting for the April lottery. Service Supervisor openings at hospitals, university facilities, and research labs are worth prioritizing if you need faster authorization.
Search verified H-1B sponsors on Migrate Mate
Filter Service Supervisor roles by employers with confirmed H-1B LCA filing history on Migrate Mate. This cuts out positions where sponsorship is listed as possible but never actually filed, saving you weeks of back-and-forth with recruiters.
Confirm the prevailing wage tier before negotiating
Your offer must meet the DOL prevailing wage for Service Supervisor in your specific metro area. Run the OFLC Wage Search before salary talks so you know whether the employer's offer clears the Level I or Level II threshold USCIS will verify.
Get the LCA timeline in writing at offer stage
DOL must certify the Labor Condition Application before your employer can file Form I-129 with USCIS. Ask the hiring team to confirm when LCA filing starts relative to your intended start date, since certification typically takes seven business days but delays do occur.
Document supervisory scope in your job description
Weak H-1B petitions for Service Supervisor roles often fail because the job description reads as a general operations position rather than a specialty occupation. Ensure your offer letter and petition describe team size, budget authority, and the specific technical knowledge your degree provides.
H-1B Visa Service Supervisor: Frequently Asked Questions
Does a Service Supervisor role qualify as a specialty occupation for H-1B purposes?
It depends on how the role is defined. USCIS requires that the position normally requires a bachelor's degree or higher in a specific field. A Service Supervisor position tied to a technical industry, such as IT operations, engineering services, or healthcare facilities, is more defensible than a general retail or hospitality supervisor role. Your employer's petition must document why a degree in a directly related field is a standard industry requirement for that specific position.
How do I find Service Supervisor employers who actually sponsor H-1B visas?
Search Migrate Mate for Service Supervisor roles filtered by employers with verified H-1B Labor Condition Application filing history. This tells you which companies have actually sponsored visa holders in comparable roles, not just which ones say they're open to sponsorship. DOL publishes LCA disclosure data quarterly, and Migrate Mate surfaces it by employer and occupation so you can verify sponsorship activity before applying.
Can my employer file an H-1B petition for a Service Supervisor role outside the annual lottery?
Yes, if your employer qualifies as cap-exempt. Universities, nonprofit research organizations, and government research institutions can file H-1B petitions at any time of year without competing in the 85,000-slot annual cap. Service Supervisor openings at hospital systems affiliated with teaching institutions or at federally funded research centers may qualify. For all other employers, petitions must be submitted during the April filing window following the lottery registration period.
What happens to my H-1B status if I'm laid off from a Service Supervisor position?
USCIS provides a 60-day grace period after your employment ends, during which you can pursue a new H-1B transfer, change to a different visa status, or prepare to depart. The grace period applies once per authorized validity period. If a new employer files an H-1B transfer petition with portability before the grace period expires, you can begin work for the new employer once the receipt notice is issued, even before USCIS approves the transfer.
Does the Service Supervisor job description affect my H-1B approval odds?
Significantly. USCIS scrutinizes petitions where the job title sounds managerial but the duties list doesn't clearly require a specific bachelor's degree. A strong petition for a Service Supervisor role names the technical domain being supervised, specifies the degree field required, and explains why a generalist without that degree couldn't perform the role. Vague descriptions citing only general management skills are the most common trigger for Requests for Evidence on Service Supervisor petitions.