H-1B Visa Customer Solutions Manager Jobs

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary:

$60,000.00 - $82,500.00

Location:

Austin, TX

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

Key Responsibilities

• Supervises employees involved in a variety of production and/or operation functions such as assembly, inspection, test, and/or final test which is related to the manufacturing of the company's capital equipment and systems (electronic, mechanical, electro-mechanical, and/or components, subassemblies and subsystems).

• Sets up daily team priorities, develops work schedules and assigns tasks. Responsible for developing and executing action plans and utilizing Shift Handoffs and designated operations reviews.

• Organize and facilitate work team meetings (examples: pre-shift, safety, etc.). Participates in development and tracking of organization performance metrics. Responsible for meeting or improving cycle time performance and other metrics.

• Coordinates efforts of service and/or customer groups to solicit resources tools, supplies, materials or services to meet production schedules.

• Responsible for eliminating safety incidents, improving equipment efficiency, and developing leadership capability and morale on a production line.

• Assists in training and career development; manages the performance management process. Manages the employee selection, hiring, reward and discipline processes.

• May participate in the development of the budget to include forecasting manpower requirements and overhead expenditures.

• Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Takes corrective action.

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge

• Demonstrates understanding and application of guidelines, procedures and processes in own job family

Business Expertise

• Applies understanding of how own team is impacted by upstream work of other teams

Leadership

• Supervises day-to-day work and participates in the coaching and development of employees

Problem Solving

• Uses judgment based on practice and precedent to resolve issues related to production schedules and daily priorities

Impact

• Impacts the quality and timeliness of team’s results and its contribution to team or department goals

Interpersonal Skills

• Uses tact and diplomacy to exchange information and handle sensitive issues

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.