H-1B Visa Customer Solutions Manager Jobs
Customer Solutions Manager roles qualify for H-1B sponsorship as specialty occupations requiring a bachelor's degree in business, engineering, or a related field. Employers file the LCA with DOL before your petition reaches USCIS. Most openings are at mid-to-large tech, SaaS, and enterprise software companies with active H-1B filing histories.
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Get Access To All JobsCustomer Solutions Manager
- 26000776
Linde Gas & Equipment Inc.Customer Service Manager
Location: Fresno, CA
Linde Gas & Equipment Inc. is seeking a Customer Service Manager to join our team! Customer Service Manager will be responsible for performing and monitoring day-to-day Customer Excellence Center activities and processes in a customer service environment with the objective of creating an outstanding customer experience.
The Customer Service Manager requires hands-on engagement with Supervisors, team members, external and internal customers, and daily activities with an eye for process adherence and improvement within the department and organization.
What we offer you!
- Competitive compensation
- Comprehensive benefits plan (medical, dental, vision and more)
- 401(k) retirement savings plan
- Paid time off (vacation, holidays, PTO)
- Employee discount programs
- Career growth opportunities
Pay Range: $76,500 - $112,200, depending on experience.
What you will be doing:
- Responsible for client support in specific geographic region
- Supporting the CEC in reaching productivity and service level goals for the department through monitoring of various daily reports and department planning including the monitoring of orders, monitoring cut and reschedules processed by CEC, etc.
- Performance Management of Call Center Supervisor and Call Center Representatives; coaching, development, and discipline
- Supervise, train and coach Call Center Supervisor and Call Center Representatives (up to 40 Linde employees)
- Perform progress evaluations for direct reports including monthly KPI reports, quarterly KPI reports and annual PMP.
- Process improvement – Uses Six Sigma, Lean & process mapping skills to improve processes and productivity
- Demonstrates interpersonal, project management, written and verbal communication skills
- Prepares management reports as required
- Ability to analyze data and develop strategic improvement plans based on trend patterns
- Develop relationships with key sales, customer support, distributor, and region management personnel to achieve specific goals and service level standards
- Utilizes excellent and professional communication skills to ensure that all internal and external customer needs are met.
- Interfaces professionally and in a timely manner with inter-company departments and regions, responding to the needs of internal customers.
- Other duties as assigned
What makes you great:
- High School Diploma required / Bachelor's Degree preferred
- Minimum of 2 – 4 years of customer service or in-store sales experience required
- Knowledge of specialty gas, industrial gas, medical gas and welding related products preferred
- 1-3 years of supervisory experience required
- Excellent verbal and written communications skills
- Expertise in computer systems and computers applications
Why you will enjoy working with us:
Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
Don’t wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Primary Location California-FRESNO
Schedule Full-time
Job Sales & Marketing
Unposting Date Ongoing
Customer Solutions Manager
- 26000776
Linde Gas & Equipment Inc.Customer Service Manager
Location: Fresno, CA
Linde Gas & Equipment Inc. is seeking a Customer Service Manager to join our team! Customer Service Manager will be responsible for performing and monitoring day-to-day Customer Excellence Center activities and processes in a customer service environment with the objective of creating an outstanding customer experience.
The Customer Service Manager requires hands-on engagement with Supervisors, team members, external and internal customers, and daily activities with an eye for process adherence and improvement within the department and organization.
What we offer you!
- Competitive compensation
- Comprehensive benefits plan (medical, dental, vision and more)
- 401(k) retirement savings plan
- Paid time off (vacation, holidays, PTO)
- Employee discount programs
- Career growth opportunities
Pay Range: $76,500 - $112,200, depending on experience.
What you will be doing:
- Responsible for client support in specific geographic region
- Supporting the CEC in reaching productivity and service level goals for the department through monitoring of various daily reports and department planning including the monitoring of orders, monitoring cut and reschedules processed by CEC, etc.
- Performance Management of Call Center Supervisor and Call Center Representatives; coaching, development, and discipline
- Supervise, train and coach Call Center Supervisor and Call Center Representatives (up to 40 Linde employees)
- Perform progress evaluations for direct reports including monthly KPI reports, quarterly KPI reports and annual PMP.
- Process improvement – Uses Six Sigma, Lean & process mapping skills to improve processes and productivity
- Demonstrates interpersonal, project management, written and verbal communication skills
- Prepares management reports as required
- Ability to analyze data and develop strategic improvement plans based on trend patterns
- Develop relationships with key sales, customer support, distributor, and region management personnel to achieve specific goals and service level standards
- Utilizes excellent and professional communication skills to ensure that all internal and external customer needs are met.
- Interfaces professionally and in a timely manner with inter-company departments and regions, responding to the needs of internal customers.
- Other duties as assigned
What makes you great:
- High School Diploma required / Bachelor's Degree preferred
- Minimum of 2 – 4 years of customer service or in-store sales experience required
- Knowledge of specialty gas, industrial gas, medical gas and welding related products preferred
- 1-3 years of supervisory experience required
- Excellent verbal and written communications skills
- Expertise in computer systems and computers applications
Why you will enjoy working with us:
Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
Don’t wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Primary Location California-FRESNO
Schedule Full-time
Job Sales & Marketing
Unposting Date Ongoing
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Customer Solutions Manager
Frame your degree for specialty occupation
USCIS evaluates whether your bachelor's degree directly relates to customer solutions work. A degree in business, computer science, or information systems strengthens the specialty occupation argument far more than a general arts degree does.
Search LCA filings by occupation code
Customer Solutions Manager roles file under SOC codes like 11-2021 or 13-1161. Use the OFLC Wage Search to find companies that have certified LCAs for those codes, then target your applications there.
Prioritize E-Verify enrolled employers
If you're on OPT cap-gap, your employer must be E-Verify enrolled for your work authorization to extend past your EAD expiration. Confirm enrollment before accepting an offer, not after.
Use Migrate Mate to filter verified sponsors
Pull up Customer Solutions Manager roles on Migrate Mate to see which employers have active H-1B LCA filing history for this specific role type, so you're not guessing at sponsorship willingness during interviews.
Clarify premium processing before signing
Customer solutions roles often have target start dates tied to client onboarding cycles. Confirm with your hiring manager whether the company will file under premium processing, which gives USCIS a 15-business-day adjudication window.
Document cross-functional scope in your offer letter
H-1B petitions for customer solutions roles face RFEs when the job duties read as general management. Ask HR to include specific technical and analytical responsibilities in your offer letter to support the specialty occupation classification.
Customer Solutions Manager jobs are hiring across the US. Find yours.
Find Customer Solutions Manager JobsCustomer Solutions Manager H-1B Visa: Frequently Asked Questions
Does a Customer Solutions Manager role qualify as a specialty occupation for H-1B purposes?
Yes, if the position requires a bachelor's degree or higher in a specific field such as business administration, computer science, or engineering. Generic management roles without a defined degree requirement can draw RFEs. The stronger your offer letter ties daily responsibilities to a specific discipline, the cleaner the specialty occupation argument becomes at USCIS.
Which industries sponsor H-1B visas most often for this role?
SaaS companies, enterprise software vendors, cloud infrastructure providers, and large consulting firms file the most H-1B LCAs for Customer Solutions Manager positions. These employers deal with technically complex products where a degree-backed understanding of the platform is genuinely required. You can filter by employer and occupation on Migrate Mate to see which companies have active filing history for this role type.
Can I transfer my H-1B to a new employer if I change Customer Solutions Manager jobs?
Yes. Under AC21 portability, you can start working for a new employer as soon as they file an H-1B transfer petition, provided your current petition has been approved and you've been in valid H-1B status. You don't need to wait for the transfer to be approved. Confirm the new role is also in a specialty occupation to avoid classification issues.
What happens to my H-1B status if my employer loses the contract I was hired to support?
If your employment ends, you enter a 60-day grace period to find a new employer and file a transfer petition, change to another nonimmigrant status, or leave the U.S. Losing a contract does not automatically end your H-1B status immediately, but your employer is required to notify USCIS if they terminate your employment before your petition expires.
How do I verify that a company's H-1B sponsorship offer is genuine before I accept?
Ask HR to confirm they've sponsored H-1B visas before and whether they have immigration counsel on retainer. You can also check the DOL OFLC disclosure data for recent LCA certifications under the company name and relevant occupation code. Employers with a consistent LCA filing history for customer-facing roles are lower risk than those sponsoring for the first time.
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