H-1B Visa Customer Support Jobs
Customer Support roles qualify for H-1B visa sponsorship when the position requires at least a bachelor's degree in a directly related field, such as communications, business, or information systems. Employers filing LCAs for these roles must meet DOL prevailing wage requirements, and the 85,000-slot annual cap and lottery apply.
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Get Access To All JobsJob ID: 631956
Type: Part-time
Location: Reno, NV 89502
Departments: Supply Chain
Date Published: August 3, 2026
End Date: 08-17-2026
Job Description
Customer Supply Chain Support
1155 S Rock Blvd, Reno, NV 89502
NV003 In Plant Store
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
10 - 28 hours/week
Overview:
Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT:
Fastenal offers a 401(k) with an employer contribution.
Please respond by 08-17-2026.
Equal Opportunity Employer
Job ID: 631956
Type: Part-time
Location: Reno, NV 89502
Departments: Supply Chain
Date Published: August 3, 2026
End Date: 08-17-2026
Job Description
Customer Supply Chain Support
1155 S Rock Blvd, Reno, NV 89502
NV003 In Plant Store
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
10 - 28 hours/week
Overview:
Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT:
Fastenal offers a 401(k) with an employer contribution.
Please respond by 08-17-2026.
Equal Opportunity Employer
See all 263+ H-1B Visa Customer Support Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Customer Support
Verify your role meets specialty occupation
Pull the O*NET profile for your specific Customer Support title and confirm the typical education requirement is a bachelor's degree in a related field. Roles requiring only a high school diploma or general experience rarely survive USCIS scrutiny.
Research employer LCA filing history before applying
Use Migrate Mate to filter Customer Support jobs by employers with verified H-1B LCA filing history, so you're targeting companies that have already navigated DOL certification for roles like yours, not experimenting with sponsorship for the first time.
Check prevailing wage before salary negotiations
Look up your specific Customer Support job title and metro area in the OFLC Wage Search before discussing compensation. Your employer's LCA must certify a wage at or above the applicable prevailing wage level, so knowing that floor prevents a mismatch that delays filing.
Confirm employer E-Verify enrollment early
Ask your recruiter whether the company is enrolled in E-Verify before accepting an offer. E-Verify enrollment is a legal requirement for H-1B sponsors, and discovering a gap after an offer is extended stalls the entire filing timeline.
File the H-1B petition before your OPT expires
If you're on OPT, your employer must file the I-129 petition by April 1 to be cap-subject for the fiscal year starting October 1. A late filing means you lose work authorization continuity even if you win the lottery selection.
Document how your degree connects to the role
Prepare a written justification linking your degree field directly to Customer Support duties like technical troubleshooting, account management, or systems analysis. USCIS issues Requests for Evidence on vague degree-to-role connections more often for support titles than for engineering or finance roles.
H-1B Visa Customer Support: Frequently Asked Questions
Do Customer Support jobs qualify for H-1B sponsorship?
Customer Support roles qualify for H-1B sponsorship only when the position genuinely requires a bachelor's degree in a specific field directly related to the job. Titles like Technical Support Engineer or Customer Success Manager with systems or business analysis responsibilities typically qualify. General customer service roles that accept any degree or no degree do not meet the specialty occupation standard USCIS applies.
Which employers sponsor H-1B visas for Customer Support roles?
Software companies, enterprise SaaS platforms, financial technology firms, and large healthcare technology organizations are among the most active H-1B sponsors for Customer Support titles, particularly where the role involves technical product knowledge or account management. Migrate Mate shows you which employers have active LCA filings for Customer Support roles so you can prioritize your applications toward companies with a documented sponsorship record.
Can my employer sponsor me if they've never filed an H-1B before?
Yes, but the process requires more preparation on the employer's side. A first-time sponsor must register with USCIS, obtain a Federal Employer Identification Number, file a Labor Condition Application with DOL, and submit the I-129 petition. First-time sponsors often benefit from working with an immigration attorney, and the filing timeline is the same as experienced sponsors, with the April 1 petition deadline applying regardless of prior H-1B history.
What happens to my H-1B if my Customer Support role changes significantly?
A material change in your job duties, title, or worksite location typically requires your employer to file an amended H-1B petition with USCIS before the change takes effect. Moving from frontline support to a management or systems role, for example, can shift the specialty occupation basis and the applicable prevailing wage level, both of which must be recertified through a new LCA before the amended petition is filed.
How does the prevailing wage requirement affect Customer Support H-1B filings?
DOL assigns Customer Support roles a prevailing wage based on the specific job title, the SOC code your employer selects, and the geographic work location. Your employer's LCA must certify that your actual salary meets or exceeds that wage at the applicable skill level. Underpaying relative to the prevailing wage is a compliance violation that can invalidate the LCA and put your H-1B status at risk, so confirming the wage level before an offer is finalized matters.