H-1B Visa Engagement Manager Jobs
Engagement Manager roles sit at the intersection of client relationship strategy and project delivery, which makes them strong candidates for H-1B visa sponsorship as specialty occupations requiring a bachelor's degree or higher in business, management, or a related field. Employers in consulting, technology, and professional services file H-1B petitions for this role regularly.
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Get Access To All JobsINTRODUCTION
The Institute for Contemporary Art at VCU is seeking two organized, hospitable, and strategic Assistant Managers of Visitor Engagement to support the ICA’s mission of broadening access to contemporary art through creating, listening, and cultivating shared experiences. The Weekend Assistant Manager of Visitor Engagement is a key member of the ICA’s front of house leadership team as they are responsible for ensuring an exceptional visitor experience during the museum’s weekend hours.
Unit: Institute for Contemporary Art MBU
Department: Institute for Contemporary Art
Department Summary: Designed by Steven Holl Architects and located at the corner of Broad and Belvidere, the Institute for Contemporary Art (ICA) at VCU presents the art of our time and provides an open forum for dialogue and collaboration across the region and throughout the world. With free admission, the ICA is a major resource for VCU, Richmond, and beyond.
DUTIES & RESPONSIBILITIES:
The Institute for Contemporary Art at VCU is seeking two organized, hospitable, and strategic Assistant Managers of Visitor Engagement to support the ICA’s mission of broadening access to contemporary art through creating, listening, and cultivating shared experiences. The Weekend Assistant Manager of Visitor Engagement is a key member of the ICA’s front of house leadership team as they are responsible for ensuring an exceptional visitor experience during the museum’s weekend hours.
Under the direction of the ICA’s Head of Interpretation, these individuals will work collaboratively as front-of-house shift leaders during building hours on Monday through Sunday. One Assistant Manager of Visitor Engagement will be designated to work Sunday through Wednesday. Another Assistant Manager of Visitor Engagement will be designated to work Wednesday - Saturday, both with overlapping shifts on Wednesdays for meetings and team planning.
Together, both assistant managers will co-lead and support the Visitor Engagement Associate team, ensuring continuity, consistency, and excellence across the ICA’s visitor experience operations. Alongside the Weekday Assistant Manager, the Weekend Assistant Manager will oversee daily front desk and in-gallery operations, serving as an important liaison between the ICA, its part-time staff, and the communities we serve. They will also help to establish and maintain a welcoming, informed, and inclusive front of house culture while supporting the ICA’s broader institutional goals.
The ideal candidate for this role is an affable, thoughtful, and highly-collaborative leader who can inspire and instruct a dynamic team while also confidently managing the practical demands of daily museum operations. They are a sharp thinker and creative problem-solver who can respond thoughtfully to unexpected situations, identify opportunities for improvement, and develop visionary approaches to growing museum visitorship without compromising the quality, accessibility, or integrity of the museum-going experience.
In addition to managing weekend front of house operations, the Weekend Assistant Manager will engage directly with visitors and, as needed, lead tours, workshops, discussions, and other educational experiences.
This position requires a commitment of up to 29 hours per week with partial weekend and holiday commitments most weeks of the year. Availability to work this schedule is a non-negotiable requirement of the position.
Key Responsibilities
Visitor Experience & Front of House Leadership
- Cultivate an active, inclusive, and welcoming front-of-house culture through which visitors and ICA staff feel valued, supported, and empowered.
- Ensure that visitors receive accurate, accessible, and educational information about ICA exhibitions, programs, events, membership, architecture, and institutional policies.
- Engage directly with visitors in thoughtful conversations about the art on view and encourage meaningful connections between visitors and the ICA’s exhibitions, programs, and mission.
- Ensure adherence to ICA visitor policies, procedures, accessibility standards, and expectations for visitor safety and gallery security.
- Serve as a visible and approachable weekend leader and institutional representative for visitors, staff, artists, students, and community partners.
Visitor Engagement Associate (VEA) Management & Leadership
- Support the recruitment, onboarding, training, evaluation, scheduling, and daily supervision of the Visitor Engagement Associate team.
- Co-develop and distribute Visitor Engagement Associate schedules for regular weekend operations, special events, tours, workshops, and other programming.
- Provide clear direction and constructive feedback to Visitor Engagement Associates and foster a culture of accountability, learning, and professional growth.
- Lead staff in a manner that is inspirational, instructive, collaborative, kind, and responsive.
- Collaborate with the Head of Interpretation and the Weekday Assistant Manager of Visitor Experience to develop opportunities for Visitor Engagement Associates to deepen their knowledge of the ICA’s exhibitions, programs, and audiences, in addition to best practices for visitor engagement.
- Participate in the planning, coordination, and facilitation of VEA staff discussions, field trips, trainings, and other professional development opportunities.
- Work closely with the Weekday Assistant Manager to ensure consistency in training, procedures, communication, scheduling, and team culture across the full week of ICA operations.
Tours, Workshops & Educational Engagement
- Lead tours, workshops, discussions, and other educational programs as needed.
- Prepare for and facilitate engaging, accessible, and audience-appropriate conversations about ICA exhibitions and contemporary art.
- Support the development of new approaches to visitor engagement that encourage curiosity, participation, learning, and repeat visitation.
- Collaborate with colleagues across the ICA to identify opportunities for Visitor Engagement Associates to participate meaningfully in educational/interpretive initiatives and other professional tasks.
Operations, Safety & Events
- Delegate daily front-desk and in-gallery responsibilities for all scheduled Visitor Engagement Associates.
- Monitor gallery security and visitor safety and respond appropriately to operational or visitor-related concerns.
- Ensure adherence to ICA incident reporting procedures and policies.
- Provide day-of support and front of house leadership for public and private events.
- Receive shipments at the loading dock and distribute mail to administrative suites.
- Receive and respond to phone inquiries and direct questions or requests to the appropriate ICA staff members.
- Support the smooth operation of the ICA’s public-facing spaces, including coordination with relevant colleagues regarding the café, shop, galleries, and other visitor areas.
Data Collection, Feedback Reporting, & Institutional Collaboration
- Accurately track daily attendance, tours, programs, events, and other visitor engagement data.
- Log visitor feedback, questions, concerns, and observations and communicate relevant information to appropriate departments.
- Distribute attendance and visitor experience data to colleagues and contribute to institutional reporting and evaluation.
- Identify patterns in visitor feedback and behavior, using this information to recommend improvements to visitor experience and front of house operations.
- Collaborate with staff across the ICA to ensure successful, sustainable, and responsive front of house operations.
- Serve as an important liaison between the ICA, its part-time staff, and the various communities it serves.
- Contribute ideas and initiatives that thoughtfully expand museum visitorship while protecting the quality, accessibility, and character of the ICA’s visitor experience.
Qualifications
Minimum Qualifications
- Consistent availability to work approx. 29 hours per week (either Sunday through Wednesday or Wednesday through Saturday).
- Previous experience supervising, mentoring, or leading staff in a customer service, cultural, educational, hospitality, or public-facing environment.
- Excellent interpersonal and communication skills and the ability to build positive relationships with people from a wide range of backgrounds.
- Strong judgment and the ability to remain calm, thoughtful, and solution-oriented in unexpected or challenging situations.
- Strong organizational skills and the ability to effectively manage multiple priorities in a dynamic museum environment.
- A collaborative approach to working across departments and with colleagues at all levels of an institution.
- The ability to facilitate engaging conversations with visitors and staff and to adapt communication styles to different audiences.
Preferred Qualifications
- An interest in contemporary art and a commitment to creating accessible and inclusive cultural experiences.
Salary Range: $28/hr
Benefits: All VCU employee types are eligible for a wide array of benefits to support you during your employment at VCU. Consult the benefits website for information on benefits eligibility according to employee type.
FLSA Exemption Status: Non-Exempt
Hours per Week: Up to 29 hours per week on average
ORP Eligible: No
Flexible Work Arrangement: Fully Onsite
University Job Title: Sr Coordinator MS Senior
Rank: Non Faculty
Application Deadline: November 17, 2026
Contact Information:
Contact Name: VCUarts HR
Contact Email: artshr@vcu.edu
LOCATION
907 Floyd Avenue, VCU Main Campus, Virginia, United States, 23284
INTRODUCTION
The Institute for Contemporary Art at VCU is seeking two organized, hospitable, and strategic Assistant Managers of Visitor Engagement to support the ICA’s mission of broadening access to contemporary art through creating, listening, and cultivating shared experiences. The Weekend Assistant Manager of Visitor Engagement is a key member of the ICA’s front of house leadership team as they are responsible for ensuring an exceptional visitor experience during the museum’s weekend hours.
Unit: Institute for Contemporary Art MBU
Department: Institute for Contemporary Art
Department Summary: Designed by Steven Holl Architects and located at the corner of Broad and Belvidere, the Institute for Contemporary Art (ICA) at VCU presents the art of our time and provides an open forum for dialogue and collaboration across the region and throughout the world. With free admission, the ICA is a major resource for VCU, Richmond, and beyond.
DUTIES & RESPONSIBILITIES:
The Institute for Contemporary Art at VCU is seeking two organized, hospitable, and strategic Assistant Managers of Visitor Engagement to support the ICA’s mission of broadening access to contemporary art through creating, listening, and cultivating shared experiences. The Weekend Assistant Manager of Visitor Engagement is a key member of the ICA’s front of house leadership team as they are responsible for ensuring an exceptional visitor experience during the museum’s weekend hours.
Under the direction of the ICA’s Head of Interpretation, these individuals will work collaboratively as front-of-house shift leaders during building hours on Monday through Sunday. One Assistant Manager of Visitor Engagement will be designated to work Sunday through Wednesday. Another Assistant Manager of Visitor Engagement will be designated to work Wednesday - Saturday, both with overlapping shifts on Wednesdays for meetings and team planning.
Together, both assistant managers will co-lead and support the Visitor Engagement Associate team, ensuring continuity, consistency, and excellence across the ICA’s visitor experience operations. Alongside the Weekday Assistant Manager, the Weekend Assistant Manager will oversee daily front desk and in-gallery operations, serving as an important liaison between the ICA, its part-time staff, and the communities we serve. They will also help to establish and maintain a welcoming, informed, and inclusive front of house culture while supporting the ICA’s broader institutional goals.
The ideal candidate for this role is an affable, thoughtful, and highly-collaborative leader who can inspire and instruct a dynamic team while also confidently managing the practical demands of daily museum operations. They are a sharp thinker and creative problem-solver who can respond thoughtfully to unexpected situations, identify opportunities for improvement, and develop visionary approaches to growing museum visitorship without compromising the quality, accessibility, or integrity of the museum-going experience.
In addition to managing weekend front of house operations, the Weekend Assistant Manager will engage directly with visitors and, as needed, lead tours, workshops, discussions, and other educational experiences.
This position requires a commitment of up to 29 hours per week with partial weekend and holiday commitments most weeks of the year. Availability to work this schedule is a non-negotiable requirement of the position.
Key Responsibilities
Visitor Experience & Front of House Leadership
- Cultivate an active, inclusive, and welcoming front-of-house culture through which visitors and ICA staff feel valued, supported, and empowered.
- Ensure that visitors receive accurate, accessible, and educational information about ICA exhibitions, programs, events, membership, architecture, and institutional policies.
- Engage directly with visitors in thoughtful conversations about the art on view and encourage meaningful connections between visitors and the ICA’s exhibitions, programs, and mission.
- Ensure adherence to ICA visitor policies, procedures, accessibility standards, and expectations for visitor safety and gallery security.
- Serve as a visible and approachable weekend leader and institutional representative for visitors, staff, artists, students, and community partners.
Visitor Engagement Associate (VEA) Management & Leadership
- Support the recruitment, onboarding, training, evaluation, scheduling, and daily supervision of the Visitor Engagement Associate team.
- Co-develop and distribute Visitor Engagement Associate schedules for regular weekend operations, special events, tours, workshops, and other programming.
- Provide clear direction and constructive feedback to Visitor Engagement Associates and foster a culture of accountability, learning, and professional growth.
- Lead staff in a manner that is inspirational, instructive, collaborative, kind, and responsive.
- Collaborate with the Head of Interpretation and the Weekday Assistant Manager of Visitor Experience to develop opportunities for Visitor Engagement Associates to deepen their knowledge of the ICA’s exhibitions, programs, and audiences, in addition to best practices for visitor engagement.
- Participate in the planning, coordination, and facilitation of VEA staff discussions, field trips, trainings, and other professional development opportunities.
- Work closely with the Weekday Assistant Manager to ensure consistency in training, procedures, communication, scheduling, and team culture across the full week of ICA operations.
Tours, Workshops & Educational Engagement
- Lead tours, workshops, discussions, and other educational programs as needed.
- Prepare for and facilitate engaging, accessible, and audience-appropriate conversations about ICA exhibitions and contemporary art.
- Support the development of new approaches to visitor engagement that encourage curiosity, participation, learning, and repeat visitation.
- Collaborate with colleagues across the ICA to identify opportunities for Visitor Engagement Associates to participate meaningfully in educational/interpretive initiatives and other professional tasks.
Operations, Safety & Events
- Delegate daily front-desk and in-gallery responsibilities for all scheduled Visitor Engagement Associates.
- Monitor gallery security and visitor safety and respond appropriately to operational or visitor-related concerns.
- Ensure adherence to ICA incident reporting procedures and policies.
- Provide day-of support and front of house leadership for public and private events.
- Receive shipments at the loading dock and distribute mail to administrative suites.
- Receive and respond to phone inquiries and direct questions or requests to the appropriate ICA staff members.
- Support the smooth operation of the ICA’s public-facing spaces, including coordination with relevant colleagues regarding the café, shop, galleries, and other visitor areas.
Data Collection, Feedback Reporting, & Institutional Collaboration
- Accurately track daily attendance, tours, programs, events, and other visitor engagement data.
- Log visitor feedback, questions, concerns, and observations and communicate relevant information to appropriate departments.
- Distribute attendance and visitor experience data to colleagues and contribute to institutional reporting and evaluation.
- Identify patterns in visitor feedback and behavior, using this information to recommend improvements to visitor experience and front of house operations.
- Collaborate with staff across the ICA to ensure successful, sustainable, and responsive front of house operations.
- Serve as an important liaison between the ICA, its part-time staff, and the various communities it serves.
- Contribute ideas and initiatives that thoughtfully expand museum visitorship while protecting the quality, accessibility, and character of the ICA’s visitor experience.
Qualifications
Minimum Qualifications
- Consistent availability to work approx. 29 hours per week (either Sunday through Wednesday or Wednesday through Saturday).
- Previous experience supervising, mentoring, or leading staff in a customer service, cultural, educational, hospitality, or public-facing environment.
- Excellent interpersonal and communication skills and the ability to build positive relationships with people from a wide range of backgrounds.
- Strong judgment and the ability to remain calm, thoughtful, and solution-oriented in unexpected or challenging situations.
- Strong organizational skills and the ability to effectively manage multiple priorities in a dynamic museum environment.
- A collaborative approach to working across departments and with colleagues at all levels of an institution.
- The ability to facilitate engaging conversations with visitors and staff and to adapt communication styles to different audiences.
Preferred Qualifications
- An interest in contemporary art and a commitment to creating accessible and inclusive cultural experiences.
Salary Range: $28/hr
Benefits: All VCU employee types are eligible for a wide array of benefits to support you during your employment at VCU. Consult the benefits website for information on benefits eligibility according to employee type.
FLSA Exemption Status: Non-Exempt
Hours per Week: Up to 29 hours per week on average
ORP Eligible: No
Flexible Work Arrangement: Fully Onsite
University Job Title: Sr Coordinator MS Senior
Rank: Non Faculty
Application Deadline: November 17, 2026
Contact Information:
Contact Name: VCUarts HR
Contact Email: artshr@vcu.edu
LOCATION
907 Floyd Avenue, VCU Main Campus, Virginia, United States, 23284
See all 152+ H-1B Visa Engagement Manager Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Engagement Manager
Frame your degree for specialty occupation
USCIS requires Engagement Manager roles to qualify as specialty occupations. Document how your degree in business, management, or a related field directly maps to your job duties. A clear degree-to-role connection reduces RFE risk during adjudication.
Target consulting firms with H-1B track records
Management consulting, IT services, and Big Four advisory firms file H-1B petitions for Engagement Managers far more consistently than general corporate employers. Use Migrate Mate to filter employers by verified H-1B filing history before applying.
Check the prevailing wage before negotiating
Your employer must pay at least the DOL prevailing wage for your occupation and work location. Look up your role's wage level using OFLC Wage Search before you receive an offer, so you can negotiate within a range your sponsor can lawfully support.
Clarify client site work in your petition
Engagement Managers often split time between employer offices and client locations. USCIS scrutinizes petitions involving third-party worksites. Make sure your job offer letter and I-129 filing describe your employer's control over your work, not the client's.
Understand the cap lottery timing for your start date
H-1B cap-subject petitions are filed in April for an October 1 start. If you're on OPT and your registration isn't selected, your employer may refile in the next cycle. Build your job search timeline around the lottery calendar, not just when roles open.
Verify your role's O*NET classification with HR
The DOL uses O*NET occupation codes to set prevailing wages. Engagement Manager duties can map to multiple codes depending on whether your work is primarily project management or business consulting. Confirm the code your employer files under before the LCA is submitted.
H-1B Visa Engagement Manager: Frequently Asked Questions
Does an Engagement Manager role qualify as an H-1B specialty occupation?
Yes, Engagement Manager roles typically qualify when the position requires a bachelor's degree or higher in a specific field such as business administration, management consulting, or information systems. The key is demonstrating that a degree in a directly related field is a standard entry requirement for the role, not just a preference. USCIS reviews the employer's actual job requirements, industry norms, and the complexity of duties to make this determination.
Which industries sponsor H-1B visas for Engagement Manager roles most often?
Management consulting firms, IT services companies, and large enterprise software providers sponsor H-1B petitions for Engagement Managers most consistently. These employers typically have established immigration programs and in-house or retained counsel experienced with specialty occupation filings. You can identify employers with verified H-1B filing history in this role by searching on Migrate Mate before targeting your applications.
How does client site work affect my H-1B petition as an Engagement Manager?
USCIS applies extra scrutiny to H-1B petitions where the employee works at a third-party client location, because it can raise questions about who actually controls the work. Your sponsoring employer needs to demonstrate that they direct and supervise your day-to-day duties, even when you're on a client engagement. A well-drafted job offer letter and detailed itinerary of expected work locations strengthen the petition significantly.
Can my employer file an H-1B for me if I'm already working as an Engagement Manager on OPT?
Yes. If you're on OPT and your employer files an H-1B cap-subject petition for you in April, your OPT authorization is extended under the cap-gap rule until October 1 if your petition is selected and remains pending. You can continue working for the same employer without interruption during this period. USCIS confirms cap-gap protections for timely filed petitions.
What prevailing wage level applies to Engagement Manager H-1B petitions?
The prevailing wage level depends on the specific DOL occupation code your employer files under, your work location, and the complexity of your duties relative to other workers in that role. Engagement Managers are often filed at Level II or Level III, but consulting-heavy roles with P&L responsibility or team leadership sometimes support a Level III or IV filing. Use the OFLC Wage Search to check wage levels by location before your offer stage.