H-1B Visa Customer Program Manager Jobs
Customer Program Manager roles sit at the intersection of client relationships and delivery operations, making them strong candidates for H-1B visa specialty occupation classification. Employers in tech, consulting, and enterprise software regularly sponsor H-1B visas for this title. Find verified sponsoring employers and open roles on Migrate Mate.
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Get Access To All JobsPOWER UP A CAREER WITH US
Our people power everything we do.
At Tampa Electric, dependable electricity starts with dedicated individuals whose talent, skill and passion drive our success. We’ve been lighting the way for West Central Florida for more than 125 years—and we’re just getting started.
Join us and build a rewarding career with competitive pay, comprehensive benefits and a culture that supports your growth. Your potential finds its purpose at Tampa Electric.
We proudly deliver 99.98% electric service reliability to nearly 860,000 customers across 2,000 square miles of Hillsborough County and parts of Polk, Pasco and Pinellas counties. Through innovation and strategic investments, we’re creating a cleaner, brighter energy future—while delivering exceptional service every step of the way.
We reflect the communities we serve and foster a workplace where every employee feels welcomed, valued and engaged. Join our team of energy experts and help shape the future of power.
Storm Duty Requirements
Tampa Electric and its sister companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our Tampa Electric customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.
Responding to storms will be considered a condition of employment.
Tampa Electric is proud to be an Equal Opportunity Employer. To learn more, please click on link below:
Disclosure Statements
Title: Mgr Corporate Credit and Payments
Company: Tampa Electric Company
State and City: Florida - Brandon
Shift: 8 Hr. X 5 Days
POSITION CONCEPT
The Mgr Corporate Credit and Payments is responsible for the development and implementation of corporate strategic direction related to managing all credit, collections and payments processes, bad debt initiatives, revenue protection, low-income projects, and overall credit policies and procedures for Tampa Electric Company and Peoples Gas. Interacts with government agencies, legal entities, insurance companies and banking institutions that impact corporate credit processes. Ensures corporate compliance with Federal laws (FACTA, Red Flag) for all credit related activities.
PRIMARY DUTIES AND RESPONSIBILITIES
- Develop and implement Revenue Recovery strategies in order to manage the Company’s multi-million-dollar bad debt budget. Administer and provide direct oversight of the policies and procedures for all Revenue Recovery activities to ensure customer and business needs are achieved and compliance within industry rules and regulations, and FPSC tariffs are met. Ensure all policies and procedures are consistently applied throughout the organization. Effectively manage the Revenue Recovery O&M and bad debt budget (gas and electric).
- Manage internal collection team to ensure proper security coverage is administered on all residential, commercial and industrial accounts, in addition to, all security requirements for transmission and wholesale customers.
- Manage internal collection team responsible for collection of delinquent accounts to avoid bad debt write-offs. Manage processes for commercial and residential bankruptcy filings that impact both TEC and PGS, utilizing all corporate legal resources (internal/external) to minimize company loss.
- Manage vendors responsible for providing customer credit scoring data to ensure valid guidelines are utilized with emphasis on Red Flag detection. Manage outsourced collection agencies, including: agency selections, negotiating contract fees, auditing activities for FRCA compliance, and tracking performance to maximize the collection of bad debt.
- Develop, direct and execute all revenue protection activities related to theft of energy. This includes proper case summary and data to support the arrest and prosecution on all theft related cases.
- Accountable for all safety policies, procedures, and training for department. This includes all corporate compliance with company’s Safe Work Practice Guidelines.
- Represent TECO on various Boards (Community Action Board, Leadership Hillsborough, etc.) for networking and community involvement.
QUALIFICATIONS
Education
Required: Bachelor’s degree in a related field. In lieu of a Bachelor’s degree, an Associate’s degree with an additional 2 years of experience may be considered.
Direct Experience
Required: 6 years of experience in Corporate Credit experience.
Preferred: Experience supporting an SAP CRB landscape. Successful interactions and experience in dealing with the Florida Public Service Commission Staff Members.
Supervisory Experience
Required: 3 years of experience in a leadership or supervisory role.
Knowledge/Skills/Abilities
Required: Demonstrated effective individual and strategic leadership skills; organizational and planning skills; and effective interpersonal communication skills.
Preferred: Increased knowledge of industry business practices with focus on Credit and Collections.
WORKING CONDITIONS
Must be able to travel to meetings and conferences outside of the service area, including travel to division offices for strategy sessions.
TECO offers a competitive Benefits package!!
Competitive Salary 401k Savings plan w/ company matching * Pension plan * Paid time off Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!
STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to storms will be considered a condition of employment.
TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.
TECO Energy is proud to be an Equal Opportunity Employer.
TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.
In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.
Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.
Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.
Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.
POWER UP A CAREER WITH US
Our people power everything we do.
At Tampa Electric, dependable electricity starts with dedicated individuals whose talent, skill and passion drive our success. We’ve been lighting the way for West Central Florida for more than 125 years—and we’re just getting started.
Join us and build a rewarding career with competitive pay, comprehensive benefits and a culture that supports your growth. Your potential finds its purpose at Tampa Electric.
We proudly deliver 99.98% electric service reliability to nearly 860,000 customers across 2,000 square miles of Hillsborough County and parts of Polk, Pasco and Pinellas counties. Through innovation and strategic investments, we’re creating a cleaner, brighter energy future—while delivering exceptional service every step of the way.
We reflect the communities we serve and foster a workplace where every employee feels welcomed, valued and engaged. Join our team of energy experts and help shape the future of power.
Storm Duty Requirements
Tampa Electric and its sister companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our Tampa Electric customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.
Responding to storms will be considered a condition of employment.
Tampa Electric is proud to be an Equal Opportunity Employer. To learn more, please click on link below:
Disclosure Statements
Title: Mgr Corporate Credit and Payments
Company: Tampa Electric Company
State and City: Florida - Brandon
Shift: 8 Hr. X 5 Days
POSITION CONCEPT
The Mgr Corporate Credit and Payments is responsible for the development and implementation of corporate strategic direction related to managing all credit, collections and payments processes, bad debt initiatives, revenue protection, low-income projects, and overall credit policies and procedures for Tampa Electric Company and Peoples Gas. Interacts with government agencies, legal entities, insurance companies and banking institutions that impact corporate credit processes. Ensures corporate compliance with Federal laws (FACTA, Red Flag) for all credit related activities.
PRIMARY DUTIES AND RESPONSIBILITIES
- Develop and implement Revenue Recovery strategies in order to manage the Company’s multi-million-dollar bad debt budget. Administer and provide direct oversight of the policies and procedures for all Revenue Recovery activities to ensure customer and business needs are achieved and compliance within industry rules and regulations, and FPSC tariffs are met. Ensure all policies and procedures are consistently applied throughout the organization. Effectively manage the Revenue Recovery O&M and bad debt budget (gas and electric).
- Manage internal collection team to ensure proper security coverage is administered on all residential, commercial and industrial accounts, in addition to, all security requirements for transmission and wholesale customers.
- Manage internal collection team responsible for collection of delinquent accounts to avoid bad debt write-offs. Manage processes for commercial and residential bankruptcy filings that impact both TEC and PGS, utilizing all corporate legal resources (internal/external) to minimize company loss.
- Manage vendors responsible for providing customer credit scoring data to ensure valid guidelines are utilized with emphasis on Red Flag detection. Manage outsourced collection agencies, including: agency selections, negotiating contract fees, auditing activities for FRCA compliance, and tracking performance to maximize the collection of bad debt.
- Develop, direct and execute all revenue protection activities related to theft of energy. This includes proper case summary and data to support the arrest and prosecution on all theft related cases.
- Accountable for all safety policies, procedures, and training for department. This includes all corporate compliance with company’s Safe Work Practice Guidelines.
- Represent TECO on various Boards (Community Action Board, Leadership Hillsborough, etc.) for networking and community involvement.
QUALIFICATIONS
Education
Required: Bachelor’s degree in a related field. In lieu of a Bachelor’s degree, an Associate’s degree with an additional 2 years of experience may be considered.
Direct Experience
Required: 6 years of experience in Corporate Credit experience.
Preferred: Experience supporting an SAP CRB landscape. Successful interactions and experience in dealing with the Florida Public Service Commission Staff Members.
Supervisory Experience
Required: 3 years of experience in a leadership or supervisory role.
Knowledge/Skills/Abilities
Required: Demonstrated effective individual and strategic leadership skills; organizational and planning skills; and effective interpersonal communication skills.
Preferred: Increased knowledge of industry business practices with focus on Credit and Collections.
WORKING CONDITIONS
Must be able to travel to meetings and conferences outside of the service area, including travel to division offices for strategy sessions.
TECO offers a competitive Benefits package!!
Competitive Salary 401k Savings plan w/ company matching * Pension plan * Paid time off Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!
STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to storms will be considered a condition of employment.
TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.
TECO Energy is proud to be an Equal Opportunity Employer.
TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.
In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.
Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.
Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.
Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.
See all 244+ H-1B Visa Customer Program Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Customer Program Manager Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Customer Program Manager
Align your degree to the role
USCIS requires a direct relationship between your field of study and the Customer Program Manager role. A degree in business, operations management, or computer science maps cleanly. An unrelated degree needs supporting coursework or a credential evaluation to make the connection explicit.
Target employers with LCA filing history
Search Migrate Mate to identify companies that have filed Labor Condition Applications for Customer Program Manager or related titles. Past LCA filings confirm the employer understands the H-1B process, which reduces your risk of delays caused by employer inexperience.
Verify the prevailing wage level before negotiating
Run your job title and work location through the OFLC Wage Search before any salary conversation. Your offer must meet the DOL prevailing wage for your level. Accepting below that threshold triggers an LCA violation, not just a pay cut.
Confirm specialty occupation standing with O*NET
Pull the O*NET occupation profile for Customer Program Manager and document the degree requirements listed there. If an RFE questions whether the role qualifies as a specialty occupation, this profile gives your employer concrete evidence to cite in their response.
Clarify the cap timeline with your hiring manager
H-1B cap petitions are filed in April for an October 1 start. If you're interviewing in Q3 or Q4, your earliest cap-subject start could be 12 or more months away. Confirm the employer will hold the offer through the lottery cycle before accepting.
Use Migrate Mate to prepare your filing documents
Customer Program Manager petitions often draw RFEs on specialty occupation. Migrate Mate flags which document types, including position descriptions and degree equivalency letters, your employer needs to build a defensible I-129 package for this specific role.
H-1B Visa Customer Program Manager: Frequently Asked Questions
Does a Customer Program Manager role qualify as an H-1B specialty occupation?
Yes, in most cases. USCIS requires the role to normally require at least a bachelor's degree in a specific field. Customer Program Manager positions at tech and enterprise software companies typically require degrees in business, computer science, or engineering. Job posting language matters, so your employer's offer letter and internal job description should specify the degree requirement explicitly, not just list it as preferred.
Which industries sponsor H-1B visas most often for Customer Program Managers?
Enterprise software, cloud infrastructure, management consulting, and telecommunications companies file the highest volume of H-1B LCAs for Customer Program Manager titles. These employers frequently manage complex multi-year client contracts that require dedicated program oversight, which makes the specialty occupation argument straightforward. You can filter by industry and LCA filing history on Migrate Mate to narrow your search to verified sponsoring employers.
Can I switch Customer Program Manager jobs on H-1B without restarting the cap?
Yes, if you're already in H-1B status, moving to a new employer with a comparable Customer Program Manager role uses H-1B portability under AC21. Your new employer files an I-129 transfer petition and you can start working once it's received by USCIS, without waiting for approval. The new petition should reflect a similar scope of duties to avoid classification issues during adjudication.
How does remote work affect H-1B sponsorship for this role?
Each work location requires its own Labor Condition Application. If you're hired as a Customer Program Manager and later shift to remote work in a different state, your employer must file an amended LCA and potentially an amended I-129 for the new worksite. Fully remote roles where you work from multiple client sites also require careful LCA management, since each new location above a short-term threshold triggers a posting and filing obligation.
What documentation strengthens an H-1B petition for a Customer Program Manager?
The employer needs a detailed position description that links specific duties, such as program governance, stakeholder reporting, and budget management, to the degree requirement. Supporting documents include the certified LCA, your degree certificates, and any credential evaluation if your degree is from outside the U.S. For roles that blend technical and relationship management responsibilities, O*NET occupation data and internal org charts showing where the role sits relative to technical teams can reinforce the specialty occupation argument.