H-1B Visa Experience Manager Jobs
Experience Manager roles qualify for H-1B visa sponsorship as specialty occupations requiring a bachelor's degree in hospitality, business, marketing, or a related field. Employers file a Labor Condition Application with DOL before petitioning USCIS, and the annual cap means timing your job search around the April filing window matters.
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We seek an energetic and accomplished Account Experience Specialist (AES) to join our Rare Syndromes-U.S. Epilepsy Team for the Dallas, TX geography.
As an AES, you will be the primary in-office liaison for RARE EPILEPSY Risk Evaluation and Mitigation Strategy (REMS) education and onboarding. You'll facilitate the procedural progression of patients to active therapy, acting as the key link between accounts and our external specialty pharmacy (SP) partner. Your responsibilities will include conducting patient case reviews, managing outstanding requests, and ensuring compliance with REMS procedural requirements across a geography that includes Dallas, Tyler, Midland, Odessa, Lubbock, Amarillo.
What You'll Do:
- Educate and Support: Provide clinical and procedural education for the RARE EPILEPSY REMS and ONWARD patient service programs to ensure understanding among healthcare providers (HCPs), office staff, and caregivers/patients.
- Build Partnerships: Establish and expand stakeholder relationships, helping HCP offices navigate the RARE EPILEPSY post-referral REMS process to ensure compliance and patient safety.
- Resolve Issues: Proactively address procedural barriers and issues delaying therapy initiation, collaborating with broader teams to diagnose and resolve problems.
- Coordinate Care: Work with internal and external teams to strategically coordinate care at the local level, ensuring a smooth patient onboarding and treatment activation experience.
- Conduct Reviews: Perform patient case reviews with local HCPs, office staff, field teams, and specialty pharmacies to mitigate delays and enhance the ONWARD patient support program.
- Deliver Training: Present and train stakeholders (neurology and ECHO offices) both in-person and via audio conferences, preparing materials, answering questions, and conducting follow-ups as needed.
- Provide Feedback: Offer regular feedback to internal teams to improve ONWARD and REMS processes, elevating the RARE EPILEPSY patient journey.
- Travel: Be prepared to travel up to 80%, including overnight stays as necessary.
Who You'll Work With:
- Collaborate effectively with cross-functional partners, including Key Account Managers, specialty pharmacy partners, medical science liaisons, and others.
- Play a key role in strategic account management, addressing and solving stakeholder and caregiver needs in real-time.
Minimum qualifications:
- Bachelor's degree required (BA/BS)
- Minimum of 2 years of Biotechnology/Biopharmaceutical account management or sales experience
Preferred qualifications:
- Master’s degree or other advanced degree
- Proven, documented track record of delivering consistent qualitative and quantitative results
- 2 years of rare/orphan drug experience is highly preferred or significant account management or sales experience in CNS/neuroscience
- Promoting products specific to CNS/neuroscience, including epilepsy
- Strong relationship building and clinical experience with the ability to clearly communicate complex processes
- Demonstrated ability to quickly identify and resolve issues and conflict to enhance customer experience
- New product launch experience
- Specialty pharmacy and/or REMS experience
- Previous experience in other functions within the biopharmaceutical industry a plus (e.g. managed care, marketing, field sales, case management)
This position’s anticipated base salary range is 77,800-123,900 per year. The actual salary offered may also vary depending on the candidate’s geographic region, job-related knowledge, skills, experience, and internal equity, among other factors.
Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!
About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9,000 people in all four corners of the globe, inspired by patients and driven by science.
Why work with us?
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.
At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.
UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US-Reasonable_Accommodation@ucb.com for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.
Make your mark for patients
We seek an energetic and accomplished Account Experience Specialist (AES) to join our Rare Syndromes-U.S. Epilepsy Team for the Dallas, TX geography.
As an AES, you will be the primary in-office liaison for RARE EPILEPSY Risk Evaluation and Mitigation Strategy (REMS) education and onboarding. You'll facilitate the procedural progression of patients to active therapy, acting as the key link between accounts and our external specialty pharmacy (SP) partner. Your responsibilities will include conducting patient case reviews, managing outstanding requests, and ensuring compliance with REMS procedural requirements across a geography that includes Dallas, Tyler, Midland, Odessa, Lubbock, Amarillo.
What You'll Do:
- Educate and Support: Provide clinical and procedural education for the RARE EPILEPSY REMS and ONWARD patient service programs to ensure understanding among healthcare providers (HCPs), office staff, and caregivers/patients.
- Build Partnerships: Establish and expand stakeholder relationships, helping HCP offices navigate the RARE EPILEPSY post-referral REMS process to ensure compliance and patient safety.
- Resolve Issues: Proactively address procedural barriers and issues delaying therapy initiation, collaborating with broader teams to diagnose and resolve problems.
- Coordinate Care: Work with internal and external teams to strategically coordinate care at the local level, ensuring a smooth patient onboarding and treatment activation experience.
- Conduct Reviews: Perform patient case reviews with local HCPs, office staff, field teams, and specialty pharmacies to mitigate delays and enhance the ONWARD patient support program.
- Deliver Training: Present and train stakeholders (neurology and ECHO offices) both in-person and via audio conferences, preparing materials, answering questions, and conducting follow-ups as needed.
- Provide Feedback: Offer regular feedback to internal teams to improve ONWARD and REMS processes, elevating the RARE EPILEPSY patient journey.
- Travel: Be prepared to travel up to 80%, including overnight stays as necessary.
Who You'll Work With:
- Collaborate effectively with cross-functional partners, including Key Account Managers, specialty pharmacy partners, medical science liaisons, and others.
- Play a key role in strategic account management, addressing and solving stakeholder and caregiver needs in real-time.
Minimum qualifications:
- Bachelor's degree required (BA/BS)
- Minimum of 2 years of Biotechnology/Biopharmaceutical account management or sales experience
Preferred qualifications:
- Master’s degree or other advanced degree
- Proven, documented track record of delivering consistent qualitative and quantitative results
- 2 years of rare/orphan drug experience is highly preferred or significant account management or sales experience in CNS/neuroscience
- Promoting products specific to CNS/neuroscience, including epilepsy
- Strong relationship building and clinical experience with the ability to clearly communicate complex processes
- Demonstrated ability to quickly identify and resolve issues and conflict to enhance customer experience
- New product launch experience
- Specialty pharmacy and/or REMS experience
- Previous experience in other functions within the biopharmaceutical industry a plus (e.g. managed care, marketing, field sales, case management)
This position’s anticipated base salary range is 77,800-123,900 per year. The actual salary offered may also vary depending on the candidate’s geographic region, job-related knowledge, skills, experience, and internal equity, among other factors.
Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!
About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9,000 people in all four corners of the globe, inspired by patients and driven by science.
Why work with us?
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.
At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.
UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US-Reasonable_Accommodation@ucb.com for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.
See all 1,452+ H-1B Visa Experience Manager Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Experience Manager
Document your degree's direct relevance
USCIS scrutinizes Experience Manager petitions because the role spans industries. Get a credential evaluation that maps your degree field directly to the specific experience design or CX function in your job offer, not just to 'management' broadly.
Use OFLC Wage Search before negotiating
Your employer's LCA must certify a wage at or above the DOL prevailing wage for your exact SOC code and work location. Pull the OFLC Wage Search figures yourself so you know the floor before any offer conversation starts.
Target employers with cap-exempt status
Universities, nonprofits affiliated with higher education, and certain research institutions are exempt from the H-1B cap. Experience Manager roles exist in these settings, and cap-exempt employers can file any time of year, removing lottery risk entirely.
Search verified H-1B sponsors on Migrate Mate
Filter Experience Manager openings by employers with confirmed H-1B LCA filing history on Migrate Mate. This surfaces companies that have actually petitioned for the role type, not just those with a general sponsorship policy listed in a job description.
Confirm the SOC code before your employer files
Experience Manager maps to multiple SOC codes depending on industry context. Ask your employer which code they plan to use on the LCA, then cross-check the O*NET profile to confirm it accurately describes your duties before the petition is submitted.
Account for the full cap-subject timeline
Cap-subject H-1B petitions have an October 1 start date at the earliest. If you receive an offer in May, you may need to bridge status for five months via OPT, a change of status, or another authorized category while the petition clears.
H-1B Visa Experience Manager: Frequently Asked Questions
Does an Experience Manager role qualify as an H-1B specialty occupation?
Yes, if the position requires at least a bachelor's degree in a directly related field such as hospitality management, marketing, communications, or human experience design. The key is specificity: a job description that accepts any degree in any field won't satisfy USCIS's specialty occupation standard, so the offer letter must tie the duties to a defined academic discipline.
Which industries sponsor H-1B visas for Experience Manager positions?
Technology companies, hospitality groups, retail brands, financial services firms, and healthcare systems all sponsor H-1B visas for Experience Managers, particularly in customer experience, user experience, and employee experience functions. You can browse verified sponsoring employers with active LCA filing history for this role type on Migrate Mate.
Can my employer file my H-1B petition before I have a start date?
Yes. Cap-subject petitions are filed in April for an October 1 start date, so most employers file six months before you begin work. Your offer letter and LCA reflect the projected start date. The 60-day grace period on your current status also gives you a window if your prior authorization expires before October 1.
What happens if my H-1B petition is denied for an Experience Manager role?
USCIS denials for Experience Manager roles most often cite insufficient evidence of specialty occupation or a mismatch between your degree and the role. Your employer can file a motion to reconsider or reopen, or refile with a stronger evidentiary record including a more detailed job description, expert opinion letters, and industry wage comparisons from the Bureau of Labor Statistics.
Does my employer need to advertise the Experience Manager job publicly before sponsoring my H-1B?
No. H-1B sponsorship doesn't require PERM labor market testing, unlike green card sponsorship. Your employer files an LCA with DOL certifying prevailing wage compliance, then petitions USCIS directly. There's no recruitment advertisement requirement, which makes H-1B the faster path for Experience Manager roles compared to employer-sponsored permanent residency.