H-1B Visa Field Services Engineer Jobs
Field Services Engineers install, maintain, and troubleshoot complex systems at customer sites, making hands-on technical expertise the core H-1B visa specialty occupation qualifier. Employers file the Labor Condition Application before your petition, certifying that your role meets prevailing wage standards for the work location, which matters when your assignments span multiple sites.
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Get Access To All JobsINTRODUCTION
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.
DESCRIPTION
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
JOB OVERVIEW AND RESPONSIBILITIES
This operational support and project leader position is designed to grow the candidate’s knowledge of United’s Best Practices, tools, and processes within the Digital Technology – Field Services organization under the mentorship of senior leaders and engineers from the team.
The role is responsible for managing all logistical aspects of small to medium-sized projects, helping coordinate project and resource plans, training of airport staff, and ensuring functionality and quality of the delivered solution. They will oversee projects such as Local Area Network (LAN), Wide Area Network (WAN), Voice Over IP (VOIP), Closed Circuit Television (CCTV), Audio Visual (A/V) technology platforms, mobility platforms, and infrastructure activities that comply with United’s IT critical infrastructure standards. The role will include interfacing between Field Services and internal & external business partners and vendors.
The successful candidate must possess excellent organization and communication skills, a strong background in project management, a strong understanding of telecommunications standards and practices, and excellent customer service skills. The candidate values cultural, ethnic, gender, and other individual differences in people and creates an environment of learning, valuing, encouraging, and supporting differences.
- Oversees DT projects and technology support for an assigned set of small regional line stations. Other sites may include customer service centers, contact centers, and all other United Airlines facilities. Duties include walkthroughs, site surveys, Digital Technology (DT) equipment support, preventative maintenance, mobility product support, DT network infrastructure support, operational equipment and communication rooms, base location inventory management and supply storage.
- Station ownership – Establishes relationships with the leadership of the airports/stations they oversee. This includes completing regular station visits, communicating with station leadership on project status and the current state of technology at the station, and completing the station visit checklist when visiting the airport.
- Performs system maintenance/administration, diagnostics, imaging of PCs and mobile devices, installation and removal of PC equipment, assist end users with troubleshooting of device performance issue.
- Attends regional project meetings and provides project tracking and analysis. Supports the integration of vendor tasks and tracks and reviews vendor deliverables.
- Coordinates activities with internal/external technology owners/service providers. Network Engineering, WAN Engineering, WiFi Engineering, Mobility Engineering and Electrical contractors.
- Monitors regional Digital Technology (DT) stock levels and maintains warehouse inventory.
- Ensures the Main Distribution Frame (MDF) room and Intermediate Distribution Frame (IDF) conform to established enterprise/industry standards Building Industry Consulting Service International (BICSI), Electronic Industries Alliance (EIA), Telecommunications Industry association (TIA).
QUALIFICATIONS
What’s needed to succeed (Minimum Qualifications):
- Bachelor's degree
- 2+ years of relevant experience
- Strong verbal and written communication skills
- Technical aptitude and ability to learn new technologies
- Experience leading small to mid-size projects
- Ability to communicate solutions to both technical and non-technical audiences
- Aptitude for problem solving, looking beyond the obvious and not stopping at the first answer
- Strong level of poise in high pressure environments
- Active commitment to self-development
- Knowledge of low voltage and fiber standards
The base pay range for this role is $73,150.00 to $95,224.00.
The base salary range/hourly rate listed is dependent on job-related factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com
INTRODUCTION
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.
DESCRIPTION
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
JOB OVERVIEW AND RESPONSIBILITIES
This operational support and project leader position is designed to grow the candidate’s knowledge of United’s Best Practices, tools, and processes within the Digital Technology – Field Services organization under the mentorship of senior leaders and engineers from the team.
The role is responsible for managing all logistical aspects of small to medium-sized projects, helping coordinate project and resource plans, training of airport staff, and ensuring functionality and quality of the delivered solution. They will oversee projects such as Local Area Network (LAN), Wide Area Network (WAN), Voice Over IP (VOIP), Closed Circuit Television (CCTV), Audio Visual (A/V) technology platforms, mobility platforms, and infrastructure activities that comply with United’s IT critical infrastructure standards. The role will include interfacing between Field Services and internal & external business partners and vendors.
The successful candidate must possess excellent organization and communication skills, a strong background in project management, a strong understanding of telecommunications standards and practices, and excellent customer service skills. The candidate values cultural, ethnic, gender, and other individual differences in people and creates an environment of learning, valuing, encouraging, and supporting differences.
- Oversees DT projects and technology support for an assigned set of small regional line stations. Other sites may include customer service centers, contact centers, and all other United Airlines facilities. Duties include walkthroughs, site surveys, Digital Technology (DT) equipment support, preventative maintenance, mobility product support, DT network infrastructure support, operational equipment and communication rooms, base location inventory management and supply storage.
- Station ownership – Establishes relationships with the leadership of the airports/stations they oversee. This includes completing regular station visits, communicating with station leadership on project status and the current state of technology at the station, and completing the station visit checklist when visiting the airport.
- Performs system maintenance/administration, diagnostics, imaging of PCs and mobile devices, installation and removal of PC equipment, assist end users with troubleshooting of device performance issue.
- Attends regional project meetings and provides project tracking and analysis. Supports the integration of vendor tasks and tracks and reviews vendor deliverables.
- Coordinates activities with internal/external technology owners/service providers. Network Engineering, WAN Engineering, WiFi Engineering, Mobility Engineering and Electrical contractors.
- Monitors regional Digital Technology (DT) stock levels and maintains warehouse inventory.
- Ensures the Main Distribution Frame (MDF) room and Intermediate Distribution Frame (IDF) conform to established enterprise/industry standards Building Industry Consulting Service International (BICSI), Electronic Industries Alliance (EIA), Telecommunications Industry association (TIA).
QUALIFICATIONS
What’s needed to succeed (Minimum Qualifications):
- Bachelor's degree
- 2+ years of relevant experience
- Strong verbal and written communication skills
- Technical aptitude and ability to learn new technologies
- Experience leading small to mid-size projects
- Ability to communicate solutions to both technical and non-technical audiences
- Aptitude for problem solving, looking beyond the obvious and not stopping at the first answer
- Strong level of poise in high pressure environments
- Active commitment to self-development
- Knowledge of low voltage and fiber standards
The base pay range for this role is $73,150.00 to $95,224.00.
The base salary range/hourly rate listed is dependent on job-related factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Field Services Engineer
Verify your role meets specialty occupation standards
Field Services Engineer roles vary widely. Confirm your position requires a bachelor's degree in engineering, computer science, or a directly related field. USCIS scrutinizes roles with broad task descriptions, so get a detailed offer letter tying specific technical duties to your degree.
Check LCA wage levels for each worksite location
Your employer files a separate Labor Condition Application for every geographic area where you work. Use the OFLC Wage Search to compare prevailing wages by worksite zip code before accepting an offer with multi-site travel requirements.
Target employers with E-Verify enrollment and field service teams
H-1B employers must be E-Verify participants. Filter your search on Migrate Mate for companies with active H-1B LCA filing history in field services or systems integration roles, which signals both sponsorship experience and relevant project pipelines.
Clarify how your employer handles short-term worksite assignments
USCIS allows short-term placements at third-party sites without an amended petition if you maintain a primary worksite. Ask prospective employers whether their field deployment model triggers amended H-1B filings, which affects your petition timeline and costs.
Use O*NET to align your resume with specialty occupation language
The O*NET profile for Field Services Engineers outlines the technical knowledge domains USCIS officers reference. Matching your resume's skills and duties to those classifications strengthens the specialty occupation argument in your employer's I-129 petition.
Time your job search around the annual H-1B cap window
Cap-subject H-1B petitions can only start employment on October 1. If you're transitioning from OPT, confirm your EAD expiration date and ask employers whether they'll file for premium processing to receive a decision before your authorization lapses.
H-1B Visa Field Services Engineer: Frequently Asked Questions
Does a Field Services Engineer role qualify as a specialty occupation for H-1B purposes?
It depends on how the role is defined. A Field Services Engineer position qualifies as a specialty occupation when the employer's job description requires a bachelor's degree or higher in engineering, computer science, electronics, or a directly related technical field. Roles framed as general technician or field support work, where any bachelor's degree suffices, are more likely to receive a Request for Evidence from USCIS. The offer letter and Labor Condition Application should tie specific engineering duties to your degree discipline.
How does multi-site field work affect my H-1B petition?
Field Services Engineers often work across multiple client locations, which creates LCA compliance obligations for employers. Your employer must file a Labor Condition Application for each geographic area where you'll work for more than a few days. For short-term assignments at third-party sites, USCIS permits a single LCA with a primary worksite listed, but extended placements at a new location may require an amended I-129 petition. Clarify the deployment schedule with your employer before your petition is filed.
What prevailing wage level should I expect for a Field Services Engineer H-1B role?
Prevailing wages for Field Services Engineers vary by worksite location, not just employer headquarters. Your employer uses the OFLC Wage Search to determine the DOL wage level, typically Level I for entry-level and Level II or III for roles requiring independent judgment or specialized system knowledge. Wages are set by the Standard Occupational Classification code the employer assigns your role, so confirming the correct SOC code before the LCA is filed protects against underpayment findings.
How do I find employers who actively sponsor H-1B visas for Field Services Engineer positions?
Search Migrate Mate to browse Field Services Engineer roles filtered by employers with verified H-1B LCA filing history. Companies in industrial automation, telecommunications infrastructure, medical device installation, and enterprise IT services tend to sponsor regularly because the roles demand specialized technical credentials and are harder to fill domestically. Prioritizing employers with existing field service teams indicates both hiring continuity and familiarity with the H-1B process.
Can I switch employers mid-H-1B and continue doing field services work?
Yes. H-1B portability under AC21 lets you start working for a new employer once they file an H-1B transfer petition, without waiting for approval, as long as your original petition was approved and you've been in valid H-1B status for at least 180 days. The new employer must file a new I-129 and LCA before you begin work. If your new role involves different worksites or a meaningfully different job description, the employer may also need to file an amended petition.