H-1B Visa Manager Client Experience Jobs
Manager Client Experience roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in business, communications, or a related field. Employers in financial services, SaaS, and healthcare consistently file LCAs for this title. The 85,000-slot annual cap and lottery mean timing your job search around the April registration window matters.
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Get Access To All JobsAt T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.
We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.
Join us for the opportunity to grow and make a difference in ways that matter to you.
Role Summary
The US Intermediaries (USI) Client Experience team at T. Rowe Price is seeking a Senior Client Experience Manager to lead the digital advisor experience across our investment products, including ETFs, SMAs, Model Portfolios, Alternatives, and Mutual Funds, as well as the digital tools advisors use for research and due diligence.
Within that scope, you will serve as the digital advisor experience leader for Model Portfolios, one of the firm’s top strategic growth priorities for financial advisors. Your strategy will drive advisor adoption of our models across digital channels, developed in partnership with senior leaders across Investments, Product, Marketing, and Technology.
You will turn a deep understanding of US financial advisor and client needs into compelling digital experiences that grow the business, and use trends in digital and advisor behavior to inform investment product strategy, development, and services.
As a trusted digital client experience consultant to multiple business teams, you will recommend and help execute the priorities that best reach advisors and their clients and deliver business value. The role also involves guiding cross-functional partners from digital strategy through delivery, using data to measure results, and leading a small team of direct reports.
Responsibilities
Experience vision, strategy, and discovery:
- Own the advisor experience vision and end-to-end journey strategy for investment products, grounded in research, data, and evolving advisor and client expectations.
- Define the digital experience strategy that helps advisors discover, evaluate, and adopt our Model Portfolios, a top firm strategic priority.
- Lead advisor segmentation and persona development to acquire, serve, and retain the right advisors, moving toward a “segment of one” approach in partnership with Investments, Product, and Marketing.
- Use journey mapping, service blueprinting, and research across advisor and client groups to analyze the current-state experience and recommend use cases and process changes that create business value.
Experience design:
- Lead stakeholders, subject matter experts, creative resources, and marketing partners through workshops and concept exploration to define desired experiences.
- Enable scalable, needs-driven solutions across all channels, touchpoints, and systems by driving prioritization decisions and resolving competing priorities.
- Provide the creative and technology teams responsible for development with clear requirements, template specifications, and priorities.
Experience delivery:
- Own the business outcomes of the most complex projects: partner with the business and clients to set objectives, oversee Agile delivery from inception through completion, and keep teams informed of timelines and progress.
- Build business cases and share data-driven recommendations to secure organizational commitment and resource alignment.
- Recommend changes to operational and compliance processes, and ensure annual legal and compliance reviews are completed and experiences updated for regulatory changes.
Experience measurement and insight:
- Establish metrics and governance routines to understand advisor and client perceptions, behaviors, and expectations, working with data and measurement teams to keep them accurate, timely, and tied to business outcomes.
- Analyze performance, report insights, and use them to optimize existing experiences or create new ones, with comprehensive tracking through automated reporting and data visualizations.
People leader and mentor:
- Manage a small team of direct reports, including onboarding, training, ongoing coaching and feedback, recognition, performance management, and career development.
- Lead and mentor the cross-functional teams responsible for development and delivery, setting standards and aligning their work to the experience strategy and business priorities.
- Build and champion a client-centric capability across the organization by aligning teams and programs against high-impact opportunities.
Qualifications
Required:
- Bachelor’s degree or the equivalent combination of education and relevant experience.
- 8+ years of total relevant work experience, including experience in client or customer experience, digital product management, or digital strategy.
- Deep expertise in client experience and related disciplines, with a record of leading and influencing complex, high-visibility cross-functional programs.
Preferred:
- Demonstrated success leading and developing a productive team of direct reports.
- Experience with CX methods such as journey mapping, service blueprinting, segmentation and persona development, and facilitated workshops.
- Strong analytical skills, with the ability to source and analyze data from databases and translate insights into action.
- Experience or familiarity with Adobe marketing technology or similar platforms for content management, analytics, and/or digital marketing.
- Background in financial services or another regulated industry, with familiarity with the advisor channel and products such as model portfolios, ETFs, and SMAs.
- Strong project management skills and Agile certification or familiarity, with the ability to manage multiple initiatives simultaneously.
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for hybrid work, with up to one day per week from home.
Base Salary Ranges
Please review the job posting for the location of this specific opportunity.
- $110,000.00 - $188,000.00 for the location of: Maryland, Colorado, Washington and remote workers
- $121,000.00 - $207,000.00 for the location of: Washington, D.C.
- $138,000.00 - $236,000.00 for the location of: New York, California
Placement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.
Commitment to Diversity, Equity, and Inclusion
At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all.
Benefits
We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.
Featured employee benefits to enrich your life:
- Competitive compensation
- Annual bonus eligibility
- A generous retirement plan
- Hybrid work schedule
- Health and wellness benefits, including online therapy
- Paid time off for vacation, illness, medical appointments, and volunteering days
- Family care resources, including fertility and adoption benefits
Learn more about our benefits.
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.
We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.
Join us for the opportunity to grow and make a difference in ways that matter to you.
Role Summary
The US Intermediaries (USI) Client Experience team at T. Rowe Price is seeking a Senior Client Experience Manager to lead the digital advisor experience across our investment products, including ETFs, SMAs, Model Portfolios, Alternatives, and Mutual Funds, as well as the digital tools advisors use for research and due diligence.
Within that scope, you will serve as the digital advisor experience leader for Model Portfolios, one of the firm’s top strategic growth priorities for financial advisors. Your strategy will drive advisor adoption of our models across digital channels, developed in partnership with senior leaders across Investments, Product, Marketing, and Technology.
You will turn a deep understanding of US financial advisor and client needs into compelling digital experiences that grow the business, and use trends in digital and advisor behavior to inform investment product strategy, development, and services.
As a trusted digital client experience consultant to multiple business teams, you will recommend and help execute the priorities that best reach advisors and their clients and deliver business value. The role also involves guiding cross-functional partners from digital strategy through delivery, using data to measure results, and leading a small team of direct reports.
Responsibilities
Experience vision, strategy, and discovery:
- Own the advisor experience vision and end-to-end journey strategy for investment products, grounded in research, data, and evolving advisor and client expectations.
- Define the digital experience strategy that helps advisors discover, evaluate, and adopt our Model Portfolios, a top firm strategic priority.
- Lead advisor segmentation and persona development to acquire, serve, and retain the right advisors, moving toward a “segment of one” approach in partnership with Investments, Product, and Marketing.
- Use journey mapping, service blueprinting, and research across advisor and client groups to analyze the current-state experience and recommend use cases and process changes that create business value.
Experience design:
- Lead stakeholders, subject matter experts, creative resources, and marketing partners through workshops and concept exploration to define desired experiences.
- Enable scalable, needs-driven solutions across all channels, touchpoints, and systems by driving prioritization decisions and resolving competing priorities.
- Provide the creative and technology teams responsible for development with clear requirements, template specifications, and priorities.
Experience delivery:
- Own the business outcomes of the most complex projects: partner with the business and clients to set objectives, oversee Agile delivery from inception through completion, and keep teams informed of timelines and progress.
- Build business cases and share data-driven recommendations to secure organizational commitment and resource alignment.
- Recommend changes to operational and compliance processes, and ensure annual legal and compliance reviews are completed and experiences updated for regulatory changes.
Experience measurement and insight:
- Establish metrics and governance routines to understand advisor and client perceptions, behaviors, and expectations, working with data and measurement teams to keep them accurate, timely, and tied to business outcomes.
- Analyze performance, report insights, and use them to optimize existing experiences or create new ones, with comprehensive tracking through automated reporting and data visualizations.
People leader and mentor:
- Manage a small team of direct reports, including onboarding, training, ongoing coaching and feedback, recognition, performance management, and career development.
- Lead and mentor the cross-functional teams responsible for development and delivery, setting standards and aligning their work to the experience strategy and business priorities.
- Build and champion a client-centric capability across the organization by aligning teams and programs against high-impact opportunities.
Qualifications
Required:
- Bachelor’s degree or the equivalent combination of education and relevant experience.
- 8+ years of total relevant work experience, including experience in client or customer experience, digital product management, or digital strategy.
- Deep expertise in client experience and related disciplines, with a record of leading and influencing complex, high-visibility cross-functional programs.
Preferred:
- Demonstrated success leading and developing a productive team of direct reports.
- Experience with CX methods such as journey mapping, service blueprinting, segmentation and persona development, and facilitated workshops.
- Strong analytical skills, with the ability to source and analyze data from databases and translate insights into action.
- Experience or familiarity with Adobe marketing technology or similar platforms for content management, analytics, and/or digital marketing.
- Background in financial services or another regulated industry, with familiarity with the advisor channel and products such as model portfolios, ETFs, and SMAs.
- Strong project management skills and Agile certification or familiarity, with the ability to manage multiple initiatives simultaneously.
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for hybrid work, with up to one day per week from home.
Base Salary Ranges
Please review the job posting for the location of this specific opportunity.
- $110,000.00 - $188,000.00 for the location of: Maryland, Colorado, Washington and remote workers
- $121,000.00 - $207,000.00 for the location of: Washington, D.C.
- $138,000.00 - $236,000.00 for the location of: New York, California
Placement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.
Commitment to Diversity, Equity, and Inclusion
At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all.
Benefits
We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.
Featured employee benefits to enrich your life:
- Competitive compensation
- Annual bonus eligibility
- A generous retirement plan
- Hybrid work schedule
- Health and wellness benefits, including online therapy
- Paid time off for vacation, illness, medical appointments, and volunteering days
- Family care resources, including fertility and adoption benefits
Learn more about our benefits.
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
See all 393+ H-1B Visa Manager Client Experience Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Manager Client Experience Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Manager Client Experience
Verify your role meets specialty occupation
Pull the O*NET profile for your specific job title and confirm it lists a bachelor's degree as required, not preferred. USCIS adjudicators deny H-1B petitions when job postings say 'degree preferred,' so your offer letter language must match.
Check employer LCA history before applying
Use Migrate Mate to filter Manager Client Experience roles by employers with active LCA filing history, so you're targeting companies that have already navigated DOL certification for this exact job title, not just general sponsors.
Time your applications around the cap window
H-1B cap-subject petitions can only be filed for an October 1 start date, with USCIS registration opening each March. Start your job search no later than January to give employers enough lead time to prepare and file before the window closes.
Ask about cap-exempt employer status early
Universities, nonprofit research institutions, and government research organizations are exempt from the 85,000 annual cap. If you're open to client-experience roles at these institutions, you can file any time of year and skip the lottery entirely.
Prepare a degree equivalency memo if needed
If your bachelor's degree is in a field adjacent to client experience management, like psychology or sociology, document how your coursework directly supports the role's core functions. USCIS scrutinizes degree-to-job-title alignment for management roles closely.
Understand the prevailing wage tier your role falls into
Look up the DOL wage level for your job title and metro area using the OFLC Wage Search before negotiating your offer. Your employer's LCA must certify at least the prevailing wage, and Level I or II designations for management roles can trigger RFEs.
H-1B Visa Manager Client Experience: Frequently Asked Questions
Does a Manager Client Experience role qualify for H-1B sponsorship?
Yes, if the employer's job description requires a bachelor's degree or higher in a directly related field such as business administration, marketing, or communications. USCIS evaluates each petition individually, so the offer letter must specify the degree requirement explicitly. Roles where any bachelor's degree suffices, regardless of field, are more likely to receive a Request for Evidence.
Which industries sponsor H-1B visas for client experience manager roles?
Financial services, enterprise SaaS, healthcare technology, and management consulting file the most LCAs for client experience management titles. These industries rely on specialized domain knowledge and structured client-facing processes that support a specialty occupation argument. You can browse employers with verified LCA filing history for this role on Migrate Mate.
How does my employer file the H-1B petition for a management role?
Your employer first obtains a certified Labor Condition Application from DOL, then files Form I-129 with USCIS after the April registration window selects your registration. For management roles, the employer must document that the position is a specialty occupation, typically by attaching an organizational chart showing how the role fits into a specialized function.
Can I work as a Manager Client Experience on OPT while my H-1B is pending?
Yes. If you're currently on F-1 OPT or STEM OPT, you can continue working through your authorized period while your H-1B petition is pending. The cap-gap rule extends your OPT authorization automatically if it expires between April 1 and October 1, provided your employer filed before your OPT end date and your registration was selected.
What documentation strengthens an H-1B petition for a client experience management position?
The most effective supporting documents are a detailed job description listing specialized duties, evidence that prior employees in the role held relevant bachelor's degrees, and industry data showing degree requirements are standard for this title. A robust LCA with a wage level matching the seniority of the role also reduces RFE risk. Your employer's immigration attorney assembles the final package.