H-1B Visa Manager Client Experience Jobs
Manager Client Experience roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in business, communications, or a related field. Employers in financial services, SaaS, and healthcare consistently file LCAs for this title. The 85,000-slot annual cap and lottery mean timing your job search around the April registration window matters.
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Get Access To All JobsINTRODUCTION
State Street Investment Management (“State Street IM,” formerly known as State Street Global Advisors or SSGA) is seeking an experienced Product Manager to drive enterprise transformation and deliver scalable, client‑centric outcomes across the Client Experience ecosystem. The role demands expertise across front, middle, and back‑office platforms, with a solid understanding of integrations and data flows to support alignment with the Alpha target operating model and roadmap. Operating at both strategic and execution levels, the Product Manager translates business vision into actionable roadmaps while ensuring disciplined delivery, operational excellence, and effective risk management.
ROLE AND RESPONSIBILITIES
What You Will Be Responsible For:
- Own product leadership for current‑state Middle Office integration with Client Experience platforms, coordinating performance, accounting, security master, and index data flows across the ecosystem.
- Understand the Alpha Target State and ensure that Client Experience features, reporting and platform experiences reinforce that vision.
- Understand client’s current state operating model across front, middle, and back-office capabilities and identify where they diverge from the Alpha target state and product roadmap.
- Support OKR definition, tracking, and reporting, ensuring alignment between strategy, execution, and outcomes.
- Provide thought leadership and guidance on best practices on both product management lifecycle and how to build scalable products.
- Prioritize initiatives to maximize value, balance impact, risk, effort, and dependencies.
- Drive adoption, roll-out and continuous improvement post-launch.
- Foster innovation by embracing and leveraging effective use of the latest AI tools.
- Drive cross-functional alignment across business teams, technology, and operations to ensure capabilities meet performance, scalability, and compliance requirements.
- Ensure that products and procedures are well-documented to enable rapid development across product teams.
- Define and track key platform metrics, ensuring transparency and accountability and continuous improvement.
- Ability to translate strategy into epics, user stories, and acceptance criteria.
- Evaluate and integrate third-party tools and frameworks that enhance platform capabilities and reduce time-to-market.
- Identify and shape meaningful AI use cases that enhance how Program Managers plan, execute, and manage delivery.
- Ensure operational excellence and strong risk-management practices.
BASIC QUALIFICATIONS
- Overall, 10+ years of work experience.
- 8+ years of relevant business/product experience.
- Prior experience in Financial Services.
- Understanding of back-office, mid-office systems and workflows.
- Deep understanding of asset management and client-experience ecosystems.
- Experience supporting senior leaders within Product, Investment Services, or adjacent financial services functions a plus.
- Advanced proficiency in Microsoft Excel and PowerPoint.
- Experience managing a product or application through its lifecycle.
- Hands‑on experience working with technology, design, data, and QA teams.
- Strong business acumen with the ability to engage with Business SMEs, Engineers, and Architects.
- Experience with Atlassian products (Jira, Confluence) for Agile project management and collaboration.
- Excellent communication, stakeholder management, and strategic thinking skills.
- Bachelor’s degree required; MBA or advanced degree preferred.
COMPENSATION
- Salary Range: $110,000 - $188,750 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
ABOUT STATE STREET
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
INTRODUCTION
State Street Investment Management (“State Street IM,” formerly known as State Street Global Advisors or SSGA) is seeking an experienced Product Manager to drive enterprise transformation and deliver scalable, client‑centric outcomes across the Client Experience ecosystem. The role demands expertise across front, middle, and back‑office platforms, with a solid understanding of integrations and data flows to support alignment with the Alpha target operating model and roadmap. Operating at both strategic and execution levels, the Product Manager translates business vision into actionable roadmaps while ensuring disciplined delivery, operational excellence, and effective risk management.
ROLE AND RESPONSIBILITIES
What You Will Be Responsible For:
- Own product leadership for current‑state Middle Office integration with Client Experience platforms, coordinating performance, accounting, security master, and index data flows across the ecosystem.
- Understand the Alpha Target State and ensure that Client Experience features, reporting and platform experiences reinforce that vision.
- Understand client’s current state operating model across front, middle, and back-office capabilities and identify where they diverge from the Alpha target state and product roadmap.
- Support OKR definition, tracking, and reporting, ensuring alignment between strategy, execution, and outcomes.
- Provide thought leadership and guidance on best practices on both product management lifecycle and how to build scalable products.
- Prioritize initiatives to maximize value, balance impact, risk, effort, and dependencies.
- Drive adoption, roll-out and continuous improvement post-launch.
- Foster innovation by embracing and leveraging effective use of the latest AI tools.
- Drive cross-functional alignment across business teams, technology, and operations to ensure capabilities meet performance, scalability, and compliance requirements.
- Ensure that products and procedures are well-documented to enable rapid development across product teams.
- Define and track key platform metrics, ensuring transparency and accountability and continuous improvement.
- Ability to translate strategy into epics, user stories, and acceptance criteria.
- Evaluate and integrate third-party tools and frameworks that enhance platform capabilities and reduce time-to-market.
- Identify and shape meaningful AI use cases that enhance how Program Managers plan, execute, and manage delivery.
- Ensure operational excellence and strong risk-management practices.
BASIC QUALIFICATIONS
- Overall, 10+ years of work experience.
- 8+ years of relevant business/product experience.
- Prior experience in Financial Services.
- Understanding of back-office, mid-office systems and workflows.
- Deep understanding of asset management and client-experience ecosystems.
- Experience supporting senior leaders within Product, Investment Services, or adjacent financial services functions a plus.
- Advanced proficiency in Microsoft Excel and PowerPoint.
- Experience managing a product or application through its lifecycle.
- Hands‑on experience working with technology, design, data, and QA teams.
- Strong business acumen with the ability to engage with Business SMEs, Engineers, and Architects.
- Experience with Atlassian products (Jira, Confluence) for Agile project management and collaboration.
- Excellent communication, stakeholder management, and strategic thinking skills.
- Bachelor’s degree required; MBA or advanced degree preferred.
COMPENSATION
- Salary Range: $110,000 - $188,750 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
ABOUT STATE STREET
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
See all H-1B Visa Manager Client Experience Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Manager Client Experience
Verify your role meets specialty occupation
Pull the O*NET profile for your specific job title and confirm it lists a bachelor's degree as required, not preferred. USCIS adjudicators deny H-1B petitions when job postings say 'degree preferred,' so your offer letter language must match.
Check employer LCA history before applying
Use Migrate Mate to filter Manager Client Experience roles by employers with active LCA filing history, so you're targeting companies that have already navigated DOL certification for this exact job title, not just general sponsors.
Time your applications around the cap window
H-1B cap-subject petitions can only be filed for an October 1 start date, with USCIS registration opening each March. Start your job search no later than January to give employers enough lead time to prepare and file before the window closes.
Ask about cap-exempt employer status early
Universities, nonprofit research institutions, and government research organizations are exempt from the 85,000 annual cap. If you're open to client-experience roles at these institutions, you can file any time of year and skip the lottery entirely.
Prepare a degree equivalency memo if needed
If your bachelor's degree is in a field adjacent to client experience management, like psychology or sociology, document how your coursework directly supports the role's core functions. USCIS scrutinizes degree-to-job-title alignment for management roles closely.
Understand the prevailing wage tier your role falls into
Look up the DOL wage level for your job title and metro area using the OFLC Wage Search before negotiating your offer. Your employer's LCA must certify at least the prevailing wage, and Level I or II designations for management roles can trigger RFEs.
H-1B Visa Manager Client Experience: Frequently Asked Questions
Does a Manager Client Experience role qualify for H-1B sponsorship?
Yes, if the employer's job description requires a bachelor's degree or higher in a directly related field such as business administration, marketing, or communications. USCIS evaluates each petition individually, so the offer letter must specify the degree requirement explicitly. Roles where any bachelor's degree suffices, regardless of field, are more likely to receive a Request for Evidence.
Which industries sponsor H-1B visas for client experience manager roles?
Financial services, enterprise SaaS, healthcare technology, and management consulting file the most LCAs for client experience management titles. These industries rely on specialized domain knowledge and structured client-facing processes that support a specialty occupation argument. You can browse employers with verified LCA filing history for this role on Migrate Mate.
How does my employer file the H-1B petition for a management role?
Your employer first obtains a certified Labor Condition Application from DOL, then files Form I-129 with USCIS after the April registration window selects your registration. For management roles, the employer must document that the position is a specialty occupation, typically by attaching an organizational chart showing how the role fits into a specialized function.
Can I work as a Manager Client Experience on OPT while my H-1B is pending?
Yes. If you're currently on F-1 OPT or STEM OPT, you can continue working through your authorized period while your H-1B petition is pending. The cap-gap rule extends your OPT authorization automatically if it expires between April 1 and October 1, provided your employer filed before your OPT end date and your registration was selected.
What documentation strengthens an H-1B petition for a client experience management position?
The most effective supporting documents are a detailed job description listing specialized duties, evidence that prior employees in the role held relevant bachelor's degrees, and industry data showing degree requirements are standard for this title. A robust LCA with a wage level matching the seniority of the role also reduces RFE risk. Your employer's immigration attorney assembles the final package.