H-1B Visa Patient Service Representative Jobs
Patient Service Representative roles at large hospital systems and multi-site clinic networks regularly appear in H-1B visa LCA filings, particularly for candidates with healthcare administration credentials. Employers must certify prevailing wages through DOL before USCIS adjudicates your petition, and the 85,000-slot annual cap means timing your job search around the April filing window matters.
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Get Access To All JobsEmployment Type: Full time
Shift: Day Shift
Description:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. We are looking for a genuine, friendly, and empathetic self-starter to join the team at our Meridian Health Plaza! As a Patient Service Representative, you will play a significant part in creating a great experience for patients and their families! The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients’ administrative needs. You will be responsible for checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. You will also need to be comfortable using our electronic medical record (EPIC) to update required information. Our ideal candidate is friendly, detail-oriented, a quick learner and has a passion for providing a high-quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families. The ability to provide superior customer service while utilizing independent decision-making skills will be essential in this position.
POSITION DETAILS:
This Full-Time position will have a schedule of 5, 8hr shifts Monday - Friday. The hours will be 8:00AM - 5:00PM (or similar). This position will support the team of 15 Family Medicine providers (and more to come!). This clinic is located at 3025 W Cherry Lane, Meridian Idaho.
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent preferred.
- Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferred.
- Experience with process improvement or lean philosophy preferred.
ESSENTIAL FUNCTIONS:
- Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
- Protects patients’ rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulations.
- Maintains operations by following policies and procedures and reports needed changes.
ADDITIONAL DUTIES:
- Acknowledges and greets patients immediately, providing a positive customer service experience.
- Registers patients for appointments and completes paperwork.
- Verifies and updates existing patient and insurance information.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival.
- Informs patients immediately of delays, explains why, and the anticipated wait time.
- Collect, record, and communicate to patients their responsible balances for visit, diagnostic testing, supplies, etc.
- Maintain knowledge of different payer practices and deductibles.
- Assist patients with all aspects of Financial Assistance Paperwork.
- Control credit extended to patients via a payment plan.
- Maintain business office inventory and equipment and order supplies.
- Maintain a neat work area including the reception area.
- Follow Cash Control Policy and Procedure and balances daily financial activities. Ensure collection of payments at time of service.
About Saint Alphonsus:
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Employment Type: Full time
Shift: Day Shift
Description:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. We are looking for a genuine, friendly, and empathetic self-starter to join the team at our Meridian Health Plaza! As a Patient Service Representative, you will play a significant part in creating a great experience for patients and their families! The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients’ administrative needs. You will be responsible for checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. You will also need to be comfortable using our electronic medical record (EPIC) to update required information. Our ideal candidate is friendly, detail-oriented, a quick learner and has a passion for providing a high-quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families. The ability to provide superior customer service while utilizing independent decision-making skills will be essential in this position.
POSITION DETAILS:
This Full-Time position will have a schedule of 5, 8hr shifts Monday - Friday. The hours will be 8:00AM - 5:00PM (or similar). This position will support the team of 15 Family Medicine providers (and more to come!). This clinic is located at 3025 W Cherry Lane, Meridian Idaho.
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent preferred.
- Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferred.
- Experience with process improvement or lean philosophy preferred.
ESSENTIAL FUNCTIONS:
- Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
- Protects patients’ rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulations.
- Maintains operations by following policies and procedures and reports needed changes.
ADDITIONAL DUTIES:
- Acknowledges and greets patients immediately, providing a positive customer service experience.
- Registers patients for appointments and completes paperwork.
- Verifies and updates existing patient and insurance information.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival.
- Informs patients immediately of delays, explains why, and the anticipated wait time.
- Collect, record, and communicate to patients their responsible balances for visit, diagnostic testing, supplies, etc.
- Maintain knowledge of different payer practices and deductibles.
- Assist patients with all aspects of Financial Assistance Paperwork.
- Control credit extended to patients via a payment plan.
- Maintain business office inventory and equipment and order supplies.
- Maintain a neat work area including the reception area.
- Follow Cash Control Policy and Procedure and balances daily financial activities. Ensure collection of payments at time of service.
About Saint Alphonsus:
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
See all 74+ H-1B Visa Patient Service Representative Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Patient Service Representative
Verify your credential equivalency early
If your healthcare administration or medical office credentials come from outside the U.S., get a course-by-course evaluation before applying. Many employers won't start the H-1B process without documented equivalency to a U.S. associate or bachelor's degree.
Target employers enrolled in E-Verify
Hospitals and clinic networks that use E-Verify for employment eligibility checks are far more likely to have established H-1B sponsorship workflows. Filtering your search to E-Verify-enrolled employers cuts time spent on organizations with no sponsorship infrastructure.
Look up prevailing wages before negotiating
Use the OFLC Wage Search to find the Level I and Level II prevailing wages for your metro area before any salary discussion. Your employer's LCA must certify at least the applicable wage level, so knowing it protects you from underpayment that could jeopardize your petition.
Search H-1B-sponsoring employers on Migrate Mate
Pull up Patient Service Representative roles on Migrate Mate to see which employers have active H-1B LCA filings for this occupation. That filing history tells you an employer already understands the sponsorship process before your first interview.
Ask about specialty occupation documentation upfront
USCIS scrutinizes Patient Service Representative petitions because the role doesn't always carry a universal bachelor's degree requirement. Ask your prospective employer whether they've successfully sponsored this title before and whether their job description references a specific field of study.
Time your offer acceptance around the cap window
H-1B cap-subject petitions can only be filed for an October 1 start date, with registration opening each March. If you're negotiating an offer in May, confirm whether your employer will bridge your authorization through OPT cap-gap or a visa change before that start date.
H-1B Visa Patient Service Representative: Frequently Asked Questions
Does a Patient Service Representative role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer structures the position. USCIS requires that the job normally require at least a bachelor's degree in a specific field. Patient Service Representative roles at large health systems are more likely to qualify when the job description ties the position to health information management, healthcare administration, or a related field rather than listing a degree as merely preferred.
Which types of employers most commonly sponsor H-1B visas for this role?
Large hospital networks, academic medical centers, and multi-site outpatient clinic groups account for most H-1B LCA filings for Patient Service Representative titles. These organizations typically have in-house immigration counsel and established sponsorship processes. Smaller private practices rarely have the administrative infrastructure to manage H-1B petitions. You can see which employers have active filings by searching this role on Migrate Mate.
Can my employer file my H-1B petition while I'm on OPT?
Yes. If you're on post-completion OPT, your employer can file your H-1B cap-subject petition in April for an October 1 start date. If your OPT authorization is still valid on October 1, you're covered. If it expires before then, cap-gap protection under F-1 regulations automatically extends your work authorization through September 30, provided your employer filed before your OPT end date.
What does the DOL prevailing wage requirement mean for Patient Service Representative salaries?
Before USCIS can approve your H-1B petition, your employer must file a Labor Condition Application certifying they'll pay you at least the prevailing wage for your occupation in your work location. The DOL sets prevailing wages by job title, geographic area, and experience level. You can verify what applies to your specific situation using the OFLC Wage Search before accepting any offer.
What happens to my H-1B status if I change employers after approval?
H-1B status is employer-specific, so changing jobs requires your new employer to file a new H-1B petition before your start date. Under AC21 portability provisions, you can begin working for the new employer once USCIS receives the transfer petition, without waiting for final approval, provided you've already been in H-1B status for at least 180 days and the new role is in the same or a similar occupational classification.