H-1B Visa Senior Product Design Jobs
Senior Product Design roles qualify for H-1B sponsorship as specialty occupations requiring at least a bachelor's degree in design, human-computer interaction, or a related field. Many mid-size and enterprise tech employers file LCAs for these roles and can sponsor new or transferred H-1B petitions year-round.
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Get Access To All JobsINTRODUCTION
Launched in 2018 and acquired by Zendesk in April 2026, Forethought offers the world’s most advanced AI agents for CX — enterprise-ready and built for every customer moment. Handling billions of monthly interactions for leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents think, act, and improve — delivering better customer experiences and scalable business impact.
As the Forethought Product Design Team, we are empowered to engage and inspire our users. We conduct user research and strive to rethink and redefine how users interact with Forethought’s brand and products. We design end-to-end AI-driven CS products that connect customers to live services and CS expertise with speed and accuracy.
ROLE AND RESPONSIBILITIES
The Senior Product Designer will lead various innovative initiatives and work with a cross-functional team to deliver a unique customer co-creation experience to accelerate the customer service product experience. In addition to effective product design leadership, the ideal candidate is a Design Thinking advocate who can help realize various creative product visions by being an effective, hands-on contributor to design projects.
What You’ll Do
- Lead a variety of projects and initiatives, helping define strategy and user experience vision through cross-functional collaboration and alignment
- Conduct user research, present research findings, and craft end-to-end product journeys and experiences that connect users with Forethought’s services and brands
- Champion Design Thinking, educate cross-functional teams, and facilitate design workshops and co-creation sessions
- Communicate design direction and intent with user insights, design rationales, and frameworks
- Collaborate cross-functionally and balance engineering, customer, and product tradeoffs with user needs
- Contribute to the design system and lead the look & feel and technical direction of the coherent product experiences
BASIC QUALIFICATIONS
- Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Interaction Design, Communication Design, Visual Art, Computer Science, Psychology, Industrial Design, [Preferred]
- 6+ years of professional experience in designing consumer or B2B or enterprise products [Required]
- A designer with excellent visual skills and craft who obsesses over interaction details
- A proactive and resourceful self-starter who thrives in ambiguity and can make decisions with imperfect data
- Have exceptional “creative problem-solving”, initiative, and follow-through skills with the ability to think on your feet
COMPENSATION
The US annualized base salary range for this position is $190,000.00-$286,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
INTRODUCTION
Launched in 2018 and acquired by Zendesk in April 2026, Forethought offers the world’s most advanced AI agents for CX — enterprise-ready and built for every customer moment. Handling billions of monthly interactions for leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents think, act, and improve — delivering better customer experiences and scalable business impact.
As the Forethought Product Design Team, we are empowered to engage and inspire our users. We conduct user research and strive to rethink and redefine how users interact with Forethought’s brand and products. We design end-to-end AI-driven CS products that connect customers to live services and CS expertise with speed and accuracy.
ROLE AND RESPONSIBILITIES
The Senior Product Designer will lead various innovative initiatives and work with a cross-functional team to deliver a unique customer co-creation experience to accelerate the customer service product experience. In addition to effective product design leadership, the ideal candidate is a Design Thinking advocate who can help realize various creative product visions by being an effective, hands-on contributor to design projects.
What You’ll Do
- Lead a variety of projects and initiatives, helping define strategy and user experience vision through cross-functional collaboration and alignment
- Conduct user research, present research findings, and craft end-to-end product journeys and experiences that connect users with Forethought’s services and brands
- Champion Design Thinking, educate cross-functional teams, and facilitate design workshops and co-creation sessions
- Communicate design direction and intent with user insights, design rationales, and frameworks
- Collaborate cross-functionally and balance engineering, customer, and product tradeoffs with user needs
- Contribute to the design system and lead the look & feel and technical direction of the coherent product experiences
BASIC QUALIFICATIONS
- Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Interaction Design, Communication Design, Visual Art, Computer Science, Psychology, Industrial Design, [Preferred]
- 6+ years of professional experience in designing consumer or B2B or enterprise products [Required]
- A designer with excellent visual skills and craft who obsesses over interaction details
- A proactive and resourceful self-starter who thrives in ambiguity and can make decisions with imperfect data
- Have exceptional “creative problem-solving”, initiative, and follow-through skills with the ability to think on your feet
COMPENSATION
The US annualized base salary range for this position is $190,000.00-$286,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Senior Product Design
Align your portfolio to specialty occupation standards
USCIS evaluates whether your role requires a specific degree, not just design skill. Structure your portfolio to show systems thinking, research methodology, and domain expertise that maps to a bachelor's-level design or HCI discipline.
Search LCA filings for design-role sponsors
Use the OFLC Wage Search to filter Labor Condition Applications by occupation code 15-1255 or 27-1021. Employers who have filed LCAs for Senior Product Design roles have already cleared DOL's prevailing wage process and are operationally ready to sponsor.
Use Migrate Mate to filter verified H-1B sponsors
Search Senior Product Design roles on Migrate Mate, which surfaces employers with verified LCA filing history by occupation code. That filters your job search to companies that have already navigated DOL's prevailing wage certification for design roles.
Negotiate title and SOC code before the LCA
Your H-1B petition is tied to a specific Standard Occupational Classification code. Ask your employer which SOC code they plan to file under before the LCA is submitted. A mismatch between your actual duties and the filed code is a common RFE trigger.
Prepare for the 60-day grace period if you're between roles
H-1B holders get a 60-day grace period after losing employment. If you're job-searching mid-status, you need an H-1B transfer filed, not just an offer letter, before that window closes. Start the transfer process as soon as you have a written offer.
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Find Senior Product Design JobsSenior Product Design H-1B Visa: Frequently Asked Questions
Does Senior Product Design qualify as a specialty occupation for H-1B purposes?
Yes, Senior Product Design qualifies as a specialty occupation when the role requires a bachelor's degree or higher in a directly related field such as graphic design, human-computer interaction, industrial design, or cognitive science. USCIS looks at whether the degree requirement is standard across the industry for that role, not just whether your employer lists it. Roles blending design leadership with systems or research methodology have a stronger foundation for approval than generalist creative positions.
How do I find employers who actively sponsor H-1B visas for product design roles?
Search for employers with verified H-1B Labor Condition Application filings for design-specific occupation codes on Migrate Mate. LCA filings are public record and show which companies have certified prevailing wages for roles matching Senior Product Design. This filters your job search to employers who have already completed DOL's wage compliance process, not just those who say they're open to sponsorship.
What happens to my H-1B if I'm switching from one product design role to another at a new company?
A job change requires an H-1B transfer, which means your new employer files a fresh I-129 petition with USCIS before your last day at the current company. Under AC21 portability, you can start the new role once the transfer petition is filed, not after approval, as long as your current H-1B has been approved for at least 180 days. Confirm the SOC code and LCA are filed correctly before you resign.
Can my employer switch my title from Product Designer to Senior Product Designer without refiling my H-1B?
A title promotion that comes with a material change in duties, pay level, or work location typically requires an amended H-1B petition and a new LCA. If your responsibilities and wage level change substantially, USCIS expects an amendment. Cosmetic title upgrades with no duty change are lower risk, but your employer's immigration counsel should confirm whether an amendment is required before the promotion takes effect.
What wage level should I expect an employer to file for a Senior Product Design H-1B?
The DOL requires employers to pay at least the prevailing wage for your occupation code, work location, and experience level. Senior roles are typically filed at wage level III or IV under the OFLC Wage Search, which reflects experienced or fully competent workers. Filing at too low a wage level is a common RFE trigger, so you can cross-check your offered salary against the DOL wage data before accepting an offer.
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