H-1B Visa Servicenow Administrator Jobs
ServiceNow Administrator roles qualify as H-1B visa specialty occupations under the Systems Administrator SOC code, requiring at least a bachelor's degree in computer science, information systems, or a related field. Employers across healthcare IT, financial services, and enterprise tech regularly file H-1B petitions for this role, making it one of the more accessible paths to sponsorship in platform administration.
Find H-1B Visa Servicenow Administrator JobsOverview
Showing 5 of 47+ Servicenow Administrator jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 47+ Servicenow Administrator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Servicenow Administrator roles.
Get Access To All JobsLocation Detail: 9 Farm Springs Rd Farmington (10566)
Work where every moment matters.
Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.
Position Summary:
We are seeking a senior-level ServiceNow HRSD Administrator who will be responsible for the administration, configuration, and ongoing support of the ServiceNow Human Resources Service Delivery (HRSD) platform. This role partners closely with HR, IT, and business stakeholders to ensure HR services are delivered efficiently, securely, and in alignment with organizational policies and best practices. Works directly with business stakeholders to understand requirements, design solutions, and develop and configure all platform changes.
Position Responsibilities:
Key Areas of Responsibility
Platform Administration & Configuration
-
Administer, configure, and maintain the ServiceNow HRSD application, including:
-
Case and Knowledge Management
-
Employee Service Center
-
HR Catalog and workflows
-
Lifecycle Events
-
Manage users, roles, groups, ACLs, SSO and LDAP configuration in alignment with HR security and data privacy requirements.
- Plan and execute platform upgrades, ensuring customization compatibility.
- Monitor platform health, performance, and utilization.
- Configure forms, fields, UI policies, business rules, client scripts, workflows, and notifications.
HR Process Support
- Translate HR business requirements into ServiceNow HRSD solutions.
- Support end-to-end HR processes such as onboarding, offboarding, benefits, and payroll inquiries.
Integration & Data Management
- Support integrations between ServiceNow HRSD and other HR systems (e.g., HRIS, identity management tools).
- Monitor data quality, perform audits, and ensure accurate reporting and compliance.
Incident, Request & Change Management
- Provide Tier 2/3 support for HRSD incidents and service requests.
- Troubleshoot and resolve platform issues, performance concerns, and defects.
- Support upgrades, patches, and releases, including testing and validation.
Reporting & Continuous Improvement
- Create and maintain reports and dashboards for HR and leadership.
- Identify opportunities for automation, optimization, and improved user experience.
- Stay current with ServiceNow releases, HRSD enhancements, and best practices.
Qualifications
Education
- Bachelor’s degree in Information Systems, Human Resources, Business Administration, or related field.
Experience
- 4+ years of progressive experience in ServiceNow.
- Proven experience with HRSD modules (Case Management, Lifecycle events, Journeys, Knowledge management).
- Multiple full lifecycle ServiceNow implementations from requirements through deployment.
- Track record of post-implementation platform optimization and stabilization.
- Experience with upgrade management, import sets, data sources.
Licensure, Certification, Registration
- Certified ServiceNow System Admin.
Knowledge, Skills and Ability Requirements
- Strong configuration knowledge: Forms, Lists, Dictionaries, ACLs, Notifications.
- Familiarity with HRSD modules (Case Management, Lifecycle events, Journeys, Knowledge management).
- Basic scripting (JavaScript) for light customizations.
- Knowledge of security and governance practices.
- Strong background in business analysis and requirements gathering.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees - we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Location Detail: 9 Farm Springs Rd Farmington (10566)
Work where every moment matters.
Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.
Position Summary:
We are seeking a senior-level ServiceNow HRSD Administrator who will be responsible for the administration, configuration, and ongoing support of the ServiceNow Human Resources Service Delivery (HRSD) platform. This role partners closely with HR, IT, and business stakeholders to ensure HR services are delivered efficiently, securely, and in alignment with organizational policies and best practices. Works directly with business stakeholders to understand requirements, design solutions, and develop and configure all platform changes.
Position Responsibilities:
Key Areas of Responsibility
Platform Administration & Configuration
-
Administer, configure, and maintain the ServiceNow HRSD application, including:
-
Case and Knowledge Management
-
Employee Service Center
-
HR Catalog and workflows
-
Lifecycle Events
-
Manage users, roles, groups, ACLs, SSO and LDAP configuration in alignment with HR security and data privacy requirements.
- Plan and execute platform upgrades, ensuring customization compatibility.
- Monitor platform health, performance, and utilization.
- Configure forms, fields, UI policies, business rules, client scripts, workflows, and notifications.
HR Process Support
- Translate HR business requirements into ServiceNow HRSD solutions.
- Support end-to-end HR processes such as onboarding, offboarding, benefits, and payroll inquiries.
Integration & Data Management
- Support integrations between ServiceNow HRSD and other HR systems (e.g., HRIS, identity management tools).
- Monitor data quality, perform audits, and ensure accurate reporting and compliance.
Incident, Request & Change Management
- Provide Tier 2/3 support for HRSD incidents and service requests.
- Troubleshoot and resolve platform issues, performance concerns, and defects.
- Support upgrades, patches, and releases, including testing and validation.
Reporting & Continuous Improvement
- Create and maintain reports and dashboards for HR and leadership.
- Identify opportunities for automation, optimization, and improved user experience.
- Stay current with ServiceNow releases, HRSD enhancements, and best practices.
Qualifications
Education
- Bachelor’s degree in Information Systems, Human Resources, Business Administration, or related field.
Experience
- 4+ years of progressive experience in ServiceNow.
- Proven experience with HRSD modules (Case Management, Lifecycle events, Journeys, Knowledge management).
- Multiple full lifecycle ServiceNow implementations from requirements through deployment.
- Track record of post-implementation platform optimization and stabilization.
- Experience with upgrade management, import sets, data sources.
Licensure, Certification, Registration
- Certified ServiceNow System Admin.
Knowledge, Skills and Ability Requirements
- Strong configuration knowledge: Forms, Lists, Dictionaries, ACLs, Notifications.
- Familiarity with HRSD modules (Case Management, Lifecycle events, Journeys, Knowledge management).
- Basic scripting (JavaScript) for light customizations.
- Knowledge of security and governance practices.
- Strong background in business analysis and requirements gathering.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees - we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
See all 47+ H-1B Visa Servicenow Administrator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Servicenow Administrator Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Servicenow Administrator
Document your ServiceNow certifications before applying
A Certified System Administrator or Certified Application Developer credential from ServiceNow directly strengthens the specialty occupation argument in your H-1B petition. Employers filing your I-129 need evidence the role requires specialized knowledge, and platform certifications provide that.
Target employers with active ITSM platform contracts
Large enterprises running ServiceNow at scale for ITSM, HR Service Delivery, or SecOps are repeat H-1B sponsors. Filter by industry verticals that standardize on ServiceNow, such as healthcare systems, federal contractors, and financial institutions, where platform admin headcount is high and turnover creates consistent openings.
Verify the prevailing wage level before negotiating
Your employer's LCA must certify a wage at or above the DOL prevailing wage for your location and SOC code. Run the OFLC Wage Search before any offer discussion so you know whether a proposed salary meets Level I through Level IV thresholds for your metro area.
Search Migrate Mate to find verified H-1B sponsors
Use Migrate Mate to filter ServiceNow Administrator openings by employers with confirmed H-1B LCA filing history. That filing history tells you which companies have already navigated the sponsorship process for this role, cutting down time spent on employers unlikely to file.
Ask whether the employer uses premium processing upfront
USCIS premium processing reduces the I-129 adjudication window to 15 business days. For ServiceNow roles with a hard project start date or an expiring OPT, confirming the employer will file with premium processing before you accept the offer avoids a gap in work authorization.
Clarify multi-client deployment scope during interviews
ServiceNow Administrators at managed service providers often work across multiple client instances. USCIS scrutinizes third-party placement arrangements closely, so confirm during the offer stage that your employer will document you as a core employee rather than a contractor placed at a client site.
H-1B Visa Servicenow Administrator: Frequently Asked Questions
Does a ServiceNow Administrator role qualify as a specialty occupation for H-1B purposes?
Yes. USCIS classifies ServiceNow Administrator positions under the Systems Administrator SOC code, which requires at least a bachelor's degree in computer science, information systems, or a closely related field. Your employer's I-129 petition must demonstrate that the specific role requires that theoretical and practical application of highly specialized knowledge, not just general IT experience.
Which industries sponsor H-1B visas most frequently for ServiceNow Administrator roles?
Healthcare systems, federal government contractors, financial services firms, and large enterprise IT departments are the most active H-1B sponsors for ServiceNow Administrators. These organizations run ServiceNow as mission-critical infrastructure and need dedicated administrators long-term. You can see which employers have active LCA filings for this role type on Migrate Mate before you apply.
Can I work as a ServiceNow Administrator for a managed service provider on an H-1B?
Yes, but it requires extra care. USCIS applies stricter scrutiny to H-1B petitions where the employee works at a third-party client site. Your employer must demonstrate they control your day-to-day work, set your schedule, and have a continuing need for your services. A valid itinerary of assignments and evidence of direct supervision significantly reduce the risk of an RFE or denial.
What documentation should I gather before my employer files my H-1B petition?
Compile your academic transcripts and degree certificates, ServiceNow platform certifications such as CSA or CIS credentials, a detailed letter explaining how your degree relates to the administrator functions in your specific role, and any prior U.S. work authorization documents. Your employer's attorney will use these to build the specialty occupation argument in the I-129 filing.
How does the H-1B cap lottery affect ServiceNow Administrator job seekers?
Most ServiceNow Administrator positions are with private companies subject to the annual H-1B cap of 65,000 regular slots plus 20,000 master's cap slots. USCIS conducts the lottery in March for an October 1 start date, so planning your job search around that cycle matters. If your role is at a university, nonprofit research organization, or government entity, cap-exempt filing is possible year-round.