H-1B Visa Servicenow Software Engineer Jobs
ServiceNow Software Engineers are strong H-1B candidates: the role falls squarely within USCIS specialty occupation criteria, requiring a bachelor's degree or higher in computer science, information systems, or a related field. Employers filing H-1B petitions for this title regularly certify Labor Condition Applications through DOL, making verified sponsorship history traceable before you apply.
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We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.
Residency in or relocation to Louisiana is preferred for all positions.
POSITION PURPOSE
Working without supervision (and with extensive latitude for independent judgment) design, develop, document, test, debug, and support new and existing software systems and/or applications built on the ServiceNow cloud-based workflow automation PaaS. This includes implementation of out-of-the-box SaaS ServiceNow offerings such as ITOM, ITFM, ITAM, ITBM/SPM, Virtual Agents, AI, as well as ServiceNow Mobile applications, at the Pro or Enterprise level. It would also include custom applications built on the Now Platform as needed by the business. Accountable for complying with all laws and regulations associated with duties and responsibilities.
NATURE AND SCOPE
- This role does not manage people
- This role reports to this job: Departmental Leadership
- Necessary Contacts: To do this job effectively the incumbent has to be in contact with all levels of BCBSLA personnel.
- Necessary Decision Making: to do this role effectively the incumbent has to make and support technical decisions which lead the ServiceNow platform and the organization in a strategic direction.
QUALIFICATIONS
Education
- Bachelor's in Computer Science or a related field
- MBA or Masters in Computer Science or Computer Engineering is preferred. Four years of related experience can be used in lieu of a Bachelor’s degree.
Work Experience
- 7 years of software development experience required. Must have a minimum of five years of IT experience using general development technologies (i.e., C#, JavaScript, HTML/CSS, REST, Git/GitHub) or comparable computing technology (i.e. .NET, Java, BI, ERP) or comparable cloud platform (Salesforce, Power Platform, WorkDay, SAP, Oracle Cloud, etc) as approved by the hiring manager.
- 4 years of ServiceNow experience. Platform management, Module Implementation, Upgrade Management. Experience may run concurrently
- 2 years of: Creating Custom Applications on ServiceNow Platform, DevOps, Automation, web technologies such as AJAX, JQUERY, HTML, CSS, JavaScript, AngularJS, React, Node.js, Python, XML, SOAP, REST, JSON, Jelly, etc. Experience may run concurrently
- Demonstrated experience leading the technical design and development of ServiceNow solutions across ITSM, CMDB, ITOM, SPM, CSM, Now Agents and custom applications.
- Preferred Integration Experience: Exposure to Oauth2, API management, SSO, SAML, and other security/integration technologies preferred
Skills and Abilities
- Ability to think strategically, balance long and short-term priorities. Requires the knowledge and ability to analyze and solve complex, logical problems
- Ability to establish and maintain a high level of trust and confidence with clients; establish strong working relationships with business and technology partners at all levels; exercise sound judgment; collaborate effectively with peers, subordinates and superiors
- Must understand and have experience in all aspects of the software development lifecycle (SDLC)
- Ability to adapt to change. Must be able to work in Agile fashion. Scrum / SAFe / DevOps
- Ability to develop and deploy software in DevOps, CI/CD Environment.
- Ability to keep up with fast changing cloud technologies such as ServiceNow, Azure, AWS.
- Ability to multitask and prioritize a heavy workload in a fast paced, dynamic environment
- Understanding of business operations and key business drivers (or aptitude to develop understanding quickly)
- The candidate must be flexible in terms of working practices as the role requires on call rotation which might include some evening, weekend and holiday work.
- Develop new ideas to the team and influence the department in a positive direction based on strategic thinking.
Licenses and Certifications
- A proven background of ServiceNow Developer, Admin and Product training is expected. This can be certifications, Now Learning history, conference attendance, user group attendance, developer forum participation.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
- Serve as technical expert and consult on future development projects as we expand use of the platform.
- Leverage IntegrationHub to integrate with other cloud providers such as AWS, Azure, Microsoft 365 and WorkDay. Participate in full Agile software development life cycle including requirements analysis and design as performed in SAFe and Scrum.
- Write technical specifications based on conceptual design and stated business requirements. Support, maintain, and document software functionality.
- Identify and evaluate new technologies and new ServiceNow modules for implementation.
- Analyze code to find causes of errors and revise programs as needed.
- Participate in software design meetings and analyze user needs to determine technical requirements.
- Consult with end user to prototype, refine, test, and debug programs to meet needs.
- Collaborate with Enterprise Architecture and leads from other major IT areas to develop well aligned solutions.
- Implement, Document, Support and maintain the ServiceNow Platform and custom applications built on the platform.
- Maintain knowledge of departmental service offerings and business requirements to ensure solutions efficiently and effectively meet business needs
- Create custom applications, primarily on the ServiceNow Platform and/or other platforms as needed.
- Utilize Java Scripting, HTML, CSS, and PowerShell to deliver solutions that automate and audit business processes
- Collaborate with stakeholders by creating and refining user stories in an Agile development framework.
- Lead in professional video meetings with business stakeholders and teammates.
- Participate in certifying all applications for use after a ServiceNow upgrade completes.
- Performs continuous learning concerning the ever-changing ServiceNow platform. Learns about new modules, reads, and understands release-notes, documents findings and presents findings to the team.
- Gather information from stakeholders to document functional, system, and data requirements
- Assess available technologies and create detailed technical specifications or data models for development of new or modifications to existing internal applications or systems
- Develop and maintain internal systems or applications involving various programming languages
- Perform testing, analysis, and debugging on applications and systems to identify and fix problems
- Use development specifications to create detailed test cases. Analyze results of testing to ensure technology solution matches the organization's business needs
- Train or contribute to training of stakeholders and evaluate the effectiveness of implemented technologies
- Research and remain informed of new technology and development tools
- Provide support to the testing team on an as needed basis
- Provides leadership, advice, and training to less experienced peers
- Document system problems and resolutions for future reference
- Provides technical support and troubleshooting assistance on software application related issues
- Maintain configuration management
- The candidate must be flexible in terms of working practices as the role requires on call rotation which might include some evening, weekend and holiday work
An Equal Opportunity Employer
All BCBSLA EMPLOYEES please apply through Workday Careers.
PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)
Additional Information
Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.
If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact recruiting@bcbsla.com for assistance.
In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.
Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.
Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Servicenow Software Engineer
Align your degree to ServiceNow's SOC code
USCIS evaluates specialty occupation by matching your degree field to the role's SOC code. ServiceNow engineers typically file under Software Developers or Software Quality Assurance. Pull the O*NET profile for that code and confirm your transcript reflects a directly related field.
Search LCA filings before targeting employers
Use the OFLC Wage Search to filter Labor Condition Application filings by job title and state. Employers with certified LCAs for ServiceNow or ITSM roles have already cleared DOL review, which cuts pre-offer research time and confirms active sponsorship intent.
Find verified H-1B sponsors on Migrate Mate
Run your ServiceNow Software Engineer search on Migrate Mate to see employers filtered by actual DOL filing history. This surfaces companies that have sponsored this specific role before, so you're not guessing which job listings will lead to a real H-1B petition.
Get ServiceNow certifications before the lottery
Holding a Certified System Administrator or Certified Application Developer credential narrows your SOC classification dispute risk. USCIS adjudicators reviewing IT roles respond to platform-specific credentials that tie your duties to the theoretical and practical application standard in specialty occupation definitions.
Confirm E-Verify enrollment for STEM OPT bridge roles
If you're bridging from OPT to H-1B, your employer must be enrolled in E-Verify to authorize STEM OPT extension. Verify enrollment status through E-Verify before accepting an offer, especially at smaller consultancies or system integrators placing you at a ServiceNow end-user client.
Clarify third-party placement in your H-1B petition
ServiceNow engineers placed at client sites through staffing or consulting firms face additional USCIS scrutiny under the employer-employee relationship standard. Your petition must document the end-client's worksite, the duration of the engagement, and your direct employer's control over your day-to-day work.
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Find Servicenow Software Engineer JobsServicenow Software Engineer H-1B Visa: Frequently Asked Questions
Does a ServiceNow Software Engineer role qualify as a specialty occupation for H-1B?
Yes. USCIS evaluates specialty occupation based on whether the role normally requires a bachelor's degree or higher in a specifically related field. ServiceNow engineering work, which involves platform configuration, scripting, workflow automation, and integration development, consistently meets that threshold when the employer documents the theoretical and practical application requirements in the H-1B petition.
How does third-party placement affect H-1B sponsorship for ServiceNow engineers?
Many ServiceNow engineers work through consulting firms or system integrators placed at end-client sites. USCIS requires the petitioning employer to demonstrate a legitimate employer-employee relationship, including the right to control, supervise, and terminate the worker. Petitions for third-party placements must include end-client letters, statements of work, and evidence that the sponsoring employer directs the work.
Which employers sponsor H-1B visas for ServiceNow Software Engineers?
Technology consultancies, managed service providers, and large enterprise IT departments are the primary sponsors for this title. DOL Labor Condition Application data shows consistent filings from firms that implement or maintain ServiceNow platforms for healthcare, financial services, and government clients. Search Migrate Mate to see employers with verified H-1B filing history for this specific role.
Can ServiceNow certifications strengthen an H-1B petition for this role?
Yes, directly. USCIS adjudicators reviewing software roles look for evidence that the position requires specialized knowledge tied to a specific body of theory. ServiceNow platform certifications, such as Certified System Administrator or Certified Implementation Specialist, demonstrate role-specific technical depth and help support the specialty occupation argument when the job title alone draws scrutiny.
What prevailing wage level should a ServiceNow Software Engineer expect on an H-1B LCA?
Prevailing wages for this role vary by geographic location and experience level. DOL assigns wages across four levels based on skills, supervision, and complexity. Your employer must certify a wage at or above the applicable level on the Labor Condition Application before USCIS will approve the petition. Use the OFLC Wage Search to look up current prevailing wages for the relevant SOC code in your work location.
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