H-1B Visa Technical Solutions Consultant Jobs
Technical Solutions Consultant roles sit squarely within H-1B visa specialty occupation territory, requiring a bachelor's degree or higher in computer science, engineering, or a related technical field. Employers in enterprise software, cloud services, and systems integration routinely sponsor H-1B visas for this role, making it one of the stronger job titles for cap-subject filings.
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gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers' business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs.
gTech Ads Customer Support organization is a customer centric, solution-generating team that helps our advertisers and sales teams make the most out of our products. As a Technical Solutions Consultant, you will have deep product knowledge, provide high quality customer support and ‘own’ end to end customer solutions. You will focus on managing troubleshooting tasks, use your analytical and problem solving skills to proactively detect and provide resolution to issues. You may also be responsible for liaising with internal/external stakeholders to provide communication on customer issues and questions.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
ROLE AND RESPONSIBILITIES
- Prioritize and deliver outstanding customer service throughout the customer journey, troubleshooting and resolving issues with Google's advertisers and Sales teams, agencies and partners.
- Troubleshoot complex technical product issues. Apply deep product expertise solving complex technical customer issues and escalations and carrying out strategic projects.
- Develop tools and automation for better diagnostics/data fixes and debugging, either independently or in partnership with Product Engineering teams.
- Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management, Engineering and Business Solutions teams.
- Analyze data and insights to create action plans to solve issues at the root cause for our top customers focusing on knowledge management, operational improvements, account reviews and product adoption.
BASIC QUALIFICATIONS
- Bachelor’s degree or equivalent practical experience.
- 3 years of experience in either system design or in one programming language (Java, C++, Python, etc.).
- 3 years of experience in technical troubleshooting, and managing internal/external partners or customers.
PREFERRED QUALIFICATIONS
- Experience working in technical product, cloud support, quality engineering, or SRE.
- Experience in business analysis to conduct analytics, develop dashboards, and make recommendations.
- Experience in technical troubleshooting or customer support in a tech organization. Customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.
- Experience in Display/Demand Gen/YouTube Ads.
- Problem solving experience to develop strategic perspectives on customer-focused solutions. A customer-first and empathetic mindset, and ability to own end to end experience and solutions.
- Demonstrated ability to work well in an environment with people from all backgrounds, solve problems, and think critically.
COMPENSATION
- The US base salary range for this full-time position is $126,000-$181,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
INTRODUCTION
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers' business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs.
gTech Ads Customer Support organization is a customer centric, solution-generating team that helps our advertisers and sales teams make the most out of our products. As a Technical Solutions Consultant, you will have deep product knowledge, provide high quality customer support and ‘own’ end to end customer solutions. You will focus on managing troubleshooting tasks, use your analytical and problem solving skills to proactively detect and provide resolution to issues. You may also be responsible for liaising with internal/external stakeholders to provide communication on customer issues and questions.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
ROLE AND RESPONSIBILITIES
- Prioritize and deliver outstanding customer service throughout the customer journey, troubleshooting and resolving issues with Google's advertisers and Sales teams, agencies and partners.
- Troubleshoot complex technical product issues. Apply deep product expertise solving complex technical customer issues and escalations and carrying out strategic projects.
- Develop tools and automation for better diagnostics/data fixes and debugging, either independently or in partnership with Product Engineering teams.
- Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management, Engineering and Business Solutions teams.
- Analyze data and insights to create action plans to solve issues at the root cause for our top customers focusing on knowledge management, operational improvements, account reviews and product adoption.
BASIC QUALIFICATIONS
- Bachelor’s degree or equivalent practical experience.
- 3 years of experience in either system design or in one programming language (Java, C++, Python, etc.).
- 3 years of experience in technical troubleshooting, and managing internal/external partners or customers.
PREFERRED QUALIFICATIONS
- Experience working in technical product, cloud support, quality engineering, or SRE.
- Experience in business analysis to conduct analytics, develop dashboards, and make recommendations.
- Experience in technical troubleshooting or customer support in a tech organization. Customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.
- Experience in Display/Demand Gen/YouTube Ads.
- Problem solving experience to develop strategic perspectives on customer-focused solutions. A customer-first and empathetic mindset, and ability to own end to end experience and solutions.
- Demonstrated ability to work well in an environment with people from all backgrounds, solve problems, and think critically.
COMPENSATION
- The US base salary range for this full-time position is $126,000-$181,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
See all 457+ H-1B Visa Technical Solutions Consultant Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Technical Solutions Consultant
Map your degree to the SOC code
Technical Solutions Consultant maps to SOC 15-1299 or 15-1251 depending on the employer's LCA. Confirm your degree field aligns with the specific SOC code the employer files under before accepting an offer, since a mismatch triggers RFEs.
Target E-Verify enrolled employers early
H-1B petitions require employers to be registered with USCIS. Prioritize companies already enrolled in E-Verify, since enrollment signals an active HR infrastructure for sponsoring and maintaining work authorization compliance.
Use Migrate Mate to filter verified sponsors
Search Technical Solutions Consultant roles on Migrate Mate to see which employers have active LCA filing history with DOL, so you're applying to companies with a proven H-1B track record rather than guessing from job descriptions.
Benchmark your wage against the OFLC Wage Search
Before negotiating an offer, run your job title and work location through the OFLC Wage Search. Your offered salary must meet the prevailing wage for the relevant SOC code and location, or USCIS will issue a denial on wage grounds.
Document pre-sales and technical scope work separately
USCIS scrutinizes Solutions Consultant roles for specialty occupation status because the job blends sales and technical functions. Your offer letter and job description should clearly articulate the technical degree requirements, not just client-facing responsibilities.
Align your start date to the October 1 cap window
Cap-subject H-1B employment can't begin before October 1 of the fiscal year. If you're on OPT, confirm your EAD expiration allows cap-gap coverage through that date, and have your employer file in March to avoid a gap in authorization.
H-1B Visa Technical Solutions Consultant: Frequently Asked Questions
Does a Technical Solutions Consultant role qualify as an H-1B specialty occupation?
Yes, when the position requires a bachelor's degree or higher in a specific technical field such as computer science, information systems, or engineering. The role must require that theoretical and practical application of highly specialized knowledge. Roles that accept any degree or are primarily sales-focused may face USCIS scrutiny, so the job description needs to clearly emphasize the technical requirements.
Which employers sponsor H-1B visas for Technical Solutions Consultant positions?
Enterprise software companies, cloud platform providers, IT consulting firms, and systems integrators are the most active sponsors for this role. You can search verified H-1B sponsoring employers for Technical Solutions Consultant positions on Migrate Mate, which surfaces companies with confirmed DOL LCA filing history for this job title.
What documents should I prepare before a Technical Solutions Consultant H-1B filing?
You'll need your academic transcripts and degree certificates showing a qualifying field, your resume emphasizing technical responsibilities over client relationship duties, any professional certifications relevant to the product or platform, and a detailed employer support letter. A credentials evaluation from a NACES-accredited agency is required if your degree is from outside the U.S.
Can my employer start the H-1B process before I receive a formal offer?
No. USCIS requires a bona fide employer-employee relationship with a confirmed job offer before filing. Your employer must file the LCA with DOL and receive certification before submitting Form I-129. The LCA can reference a projected start date, but the petition must reflect an actual offer at a specific location and wage.
What happens to my H-1B status if I change employers after being sponsored?
You can change employers using H-1B portability under AC21, which allows you to start working for a new employer once the new I-129 petition is filed, as long as your prior H-1B was approved and you've been in valid status. Your new employer must file a fresh petition with a new LCA reflecting the updated role, location, and prevailing wage.