H-1B Visa Technical Support Engineer Jobs
Technical Support Engineer roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in computer science, information systems, or a related field. Employers in software, cloud infrastructure, and managed services file LCAs regularly for this title. Find companies with active H-1B filing history on Migrate Mate.
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PS Job Title: Technical Support Specialist (Utility Power Plant)
Work Place Flexibility: Onsite
Legal Entity: Entergy Louisiana, LLC
Can be filled as Tech Spec II, III, or Sr, based on experience level.
Job Summary/Purpose
Responsible for the safe and reliable operation of utility power boilers and turbine/generator equipment including providing technical support/direction to plant operations, engineering, and ICE technicians. The expected responsibilities will include Reading Prints & Schematics, Troubleshooting and Maintaining Plant Electrical and I & C related equipment. A basic understanding of a distributed computer system which consists of multiple software components that are on multiple computers but operated as a single system. Ability to lead/manage projects and provide contract/contractor management. In addition, reviews technical work documents and ensures they comply with internal and external requirements. Makes recommendations and charts a course of action to management when documents do not adhere to requirements.
Job Duties/Responsibilities
- Determines special technical work requirements and incorporates into work documents. Determines applicability of various special permits.
- Performs reviews and audits of work performed by various organizations. Proposes time saving tooling and work methods. Conducts technical pre-job planning meetings. Develops and revises technical procedures in accordance with current regulatory and administrative requirements.
- Enhances communications by acting as a liaison between various work groups. Performs work in progress and post-job reviews for inclusion into technical job history files and uses this information when planning similar future work. Organizes, assembles, and maintains technical job history files to aid in future planning and estimating.
- Proposes design changes to improve station and personnel efficiency. Performs cost benefit analysis to evaluate tools, equipment, and processes for potential implementation.
- Will be assigned a leadership role for special projects and assist the regulatory & compliance support process for plant operations including project development, basic project controls (budget, schedule, cost tracking) and work management.
- Provide business, analytical and planning support for Fossil Operations. Support the strategic and tactical business planning process. Research issues, perform analysis and synthesize results into findings and recommendations. Duties will include the framing of issues, development of reports and presentations for lead team management. Communicates technical information, concepts and ideas verbally and in writing.
Minimum Requirements
Minimum education required of the position
- High school diploma required, or equivalent work experience.
- Desired: Bachelor's Degree.
Minimum experience required of the position
- Tech Spec II: 2-4 years of power plant or relevant technical experience.
- Tech Spec III: 4-6 years of power plant or relevant technical experience.
- Tech Spec Sr: 5 to 7 years in a high-paced environment such as a power plant.
- Desired: Project management experience and experience managing projects, processes and people.
Minimum knowledge, skills, and abilities required of the position
- Knowledge of the principles of operation and function of steam boilers, turbo-generators, pumps, heaters, steam traps, piping systems, pressure and level regulators and their controls, and auxiliary systems.
- Thorough knowledge of the principles of mechanical measuring devices, instruments, controls, and regulating devices as used in steam electric plants.
- The ability to read Prints & Schematics, Troubleshooting and Maintaining Plant Electrical and I & C related equipment.
- Ability to troubleshoot process control logic.
- Possess a basic knowledge of distributed computer systems and the ability to manipulate the control system.
- The ability to lift 100lbs.
- The ability to lift and carry 50lbs (up to 33% of the time).
- The ability to climb scaffolds, stairs and ladders.
- Must be Team Oriented and Self-Motivated.
- Must possess the initiative to perform task independently, provide timely and concise feedback upon request.
- Possess a winning attitude to achieve Departmental, Plant and Corporate Goals.
- Should possess basic computer knowledge to obtain the required skills needed to use the Entergy Fossil Applications Time and Labor (Electronic Timesheet Application) and AIMM (Maintenance Management System).
- Understand written and verbal communications and basic writing skills.
- Desired:
- ABB Infi90 DCS and/or Emerson Ovation DCS & GE MarkVIe Turbine Control System functional knowledge.
Any certificates, licenses, etc. required of the position
- None
Other Attributes
Functional Knowledge - Requires conceptual and practical expertise in own discipline and basic knowledge of related disciplines.
Business Expertise - Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.
Problem Solving - Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
Impact - Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.
Interpersonal Skills - Explains difficult or sensitive information; works to build consensus.
Primary Location: Louisiana - Sterlington Louisiana : Sterlington
Job Function: Corporate
MRV Minimum Salary: $95,000.00
MRV Maximum Salary: $143,000.00
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 124120
PS Job Title: Technical Support Specialist (Utility Power Plant)
Hiring Manager: John W Addison
Recruiter: Shaun Johnson
Travel Percentage: Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Our expectations are the five employee and leader behaviors we believe are essential for positive stakeholder outcomes.
Our expectations:
- Make our customers more successful
- Innovate and continuously improve
- Collaborate and share knowledge
- Be accountable for results
- Recognize and reward outcomes
See all 2,261+ H-1B Visa Technical Support Engineer Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Technical Support Engineer
Verify your degree supports specialty occupation
USCIS requires your degree field to directly relate to the Technical Support Engineer role. A computer science or information systems degree is cleanest. If your degree is in a different field, document how your coursework maps to the technical requirements of the position.
Search LCA filings by job title
Use the OFLC Wage Search to pull Labor Condition Application records for 'Technical Support Engineer.' Employers who filed LCAs previously are far more likely to sponsor again. Filter by state to match your target market.
Target employers enrolled in E-Verify
STEM OPT employers must be E-Verify enrolled, but H-1B sponsors don't face the same requirement. Still, E-Verify enrollment often signals an employer with structured immigration processes, making the H-1B filing less likely to stall.
Use Migrate Mate to filter verified sponsors
Search Technical Support Engineer roles on Migrate Mate to see employers with confirmed H-1B LCA filing history. This removes the guesswork of cold-applying to companies that haven't sponsored the role before.
Negotiate filing timing before accepting an offer
H-1B cap-subject petitions must be filed for an October 1 start. If you're on OPT, confirm your end date gives you enough runway. Ask the employer whether they'll file premium processing, which USCIS adjudicates within 15 business days.
Align your job duties with O*NET classifications
Reference the O*NET occupation profile for Technical Support Engineers when reviewing your offer letter. Your listed duties should match the classified tasks. Mismatches between your actual role and the O*NET profile can trigger a USCIS Request for Evidence.
H-1B Visa Technical Support Engineer: Frequently Asked Questions
Does a Technical Support Engineer role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer defines the position. USCIS requires the role to normally require a bachelor's degree or higher in a specific technical field. If the job description requires a degree in computer science, information technology, or engineering and your duties involve complex technical problem-solving, it will generally qualify. Generic helpdesk roles without a degree requirement typically don't meet the specialty occupation standard.
Which employers sponsor H-1B visas for Technical Support Engineers?
Software companies, cloud service providers, managed IT service firms, and enterprise hardware manufacturers are the most active sponsors for this title. You can browse Technical Support Engineer roles with confirmed H-1B filing history on Migrate Mate, which surfaces employers based on DOL Labor Condition Application data rather than self-reported claims.
How does the prevailing wage requirement affect a Technical Support Engineer H-1B filing?
Your employer must pay you at least the DOL prevailing wage for the Technical Support Engineer role in the location where you'll work. The wage level depends on your experience and the complexity of the role, ranging from Level I to Level IV. Your employer certifies this wage in the LCA before filing the H-1B petition. You can verify the applicable wage using the OFLC Wage Search.
Can I transfer my H-1B to a new employer if I change Technical Support Engineer jobs?
Yes. Under H-1B portability, you can start working for a new employer as soon as they file a new H-1B petition on your behalf, without waiting for USCIS approval, provided your current H-1B is valid and you haven't violated status. The new employer must file their own LCA and I-129 petition. You don't re-enter the lottery if you already hold H-1B status.
What documents should I prepare before an employer files an H-1B for me as a Technical Support Engineer?
You'll need your educational credentials, including official transcripts and your degree certificate, a credential evaluation if your degree is from outside the U.S., your current visa documents and I-94, and a detailed description of your job duties. If your degree field doesn't directly match the role, a combination of relevant coursework and professional experience may be used, but your employer's immigration counsel will need to build that case for the petition.