H-1B Visa Technical Support Technician Jobs
Technical Support Technician roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in computer science, information technology, or a related field. Employers in enterprise IT, managed services, and cloud infrastructure regularly file LCAs for these roles. The 85,000-slot annual cap and lottery mean timing your job search to the October 1 start date matters.
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Get Access To All JobsINTRODUCTION
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.
Pay Range: $22.54 - $25.00
ROLE
Are you known for your management skills? Are you passionate about customer support and driving results? If so, we have an opportunity that would allow you to oversee ongoing customer service, focusing on the daily operations to achieve the needs of the customer.
We are seeking a hands-on and proactive Site Support Technician (IT/IS Key User) to support our facility’s technology infrastructure. This role is responsible for installing, maintaining, and supporting IT systems and services to ensure smooth business operations. The ideal candidate will be comfortable configuring hardware and software, responding to service requests, and collaborating with cross-functional teams.
WHAT ARE YOU GOING TO DO?
- Install, configure, and maintain hardware and software systems to meet operational needs.
- Provide on-site IT support for desktops, laptops, printers, scanners, and other peripherals.
- Respond to and resolve service requests and incidents in a timely manner.
- Collaborate with internal teams to understand business requirements and provide technical solutions.
- Maintain accurate documentation of installations, configurations, and support activities.
- Ensure compliance with IT policies and procedures.
- Support facility-specific applications and systems as needed.
BASIC QUALIFICATIONS
- High school diploma or equivalent required.
- 1–2 years of experience in IT support or a related field.
- Strong knowledge of Windows operating systems, Microsoft Office Suite, and basic networking.
- Ability to troubleshoot hardware and software issues independently.
- Excellent communication and customer service skills.
- Ability to lift and move IT equipment as needed.
Work Environment:
Warehouse Facility-based role with hands-on technical responsibilities.
May require occasional after-hours support or weekend availability.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identity theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
LOCATION
Location: Fontana, CA, US
Nearest Major Market: Fontana
Nearest Secondary Market: Los Angeles
INTRODUCTION
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.
Pay Range: $22.54 - $25.00
ROLE
Are you known for your management skills? Are you passionate about customer support and driving results? If so, we have an opportunity that would allow you to oversee ongoing customer service, focusing on the daily operations to achieve the needs of the customer.
We are seeking a hands-on and proactive Site Support Technician (IT/IS Key User) to support our facility’s technology infrastructure. This role is responsible for installing, maintaining, and supporting IT systems and services to ensure smooth business operations. The ideal candidate will be comfortable configuring hardware and software, responding to service requests, and collaborating with cross-functional teams.
WHAT ARE YOU GOING TO DO?
- Install, configure, and maintain hardware and software systems to meet operational needs.
- Provide on-site IT support for desktops, laptops, printers, scanners, and other peripherals.
- Respond to and resolve service requests and incidents in a timely manner.
- Collaborate with internal teams to understand business requirements and provide technical solutions.
- Maintain accurate documentation of installations, configurations, and support activities.
- Ensure compliance with IT policies and procedures.
- Support facility-specific applications and systems as needed.
BASIC QUALIFICATIONS
- High school diploma or equivalent required.
- 1–2 years of experience in IT support or a related field.
- Strong knowledge of Windows operating systems, Microsoft Office Suite, and basic networking.
- Ability to troubleshoot hardware and software issues independently.
- Excellent communication and customer service skills.
- Ability to lift and move IT equipment as needed.
Work Environment:
Warehouse Facility-based role with hands-on technical responsibilities.
May require occasional after-hours support or weekend availability.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identity theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
LOCATION
Location: Fontana, CA, US
Nearest Major Market: Fontana
Nearest Secondary Market: Los Angeles
See all 2,271+ H-1B Visa Technical Support Technician Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Technical Support Technician
Verify your role meets specialty occupation
Technical support titles vary widely. Confirm your target role requires a specific bachelor's degree, not just any degree, by checking the O*NET profile for your SOC code. Employers whose LCAs list a degree requirement in IT or computer science are far stronger H-1B candidates.
Search LCA filings before applying
Use Migrate Mate to filter Technical Support Technician roles by employers with active LCA filing history. This cuts through job listings that mention sponsorship vaguely and surfaces companies that have actually filed with DOL for this occupation.
Document your technical certifications early
USCIS increasingly scrutinizes support roles for specialty occupation. CompTIA A+, Network+, or vendor certifications alone won't satisfy the degree requirement, but they strengthen the employer's petition by showing your work exceeds general IT support scope.
Target E-Verify enrolled employers directly
For STEM OPT workers transitioning to H-1B, your employer must already be E-Verify enrolled. Confirm enrollment status before accepting an offer, since switching employers after filing creates cap-gap complications that can disrupt your authorization timeline.
Understand the H-1B cap timeline for your start date
H-1B registration opens in March for an October 1 employment start. If you're on OPT expiring before October 1, negotiate a delayed start date or confirm your employer will file for cap-gap coverage to maintain continuous authorization through adjudication.
Benchmark your offered wage against OFLC data
Your employer's LCA must certify a wage at or above the DOL prevailing wage for your role and location. Use the OFLC Wage Search to look up the Level I through Level IV wage for your specific SOC code before negotiating your offer.
H-1B Visa Technical Support Technician: Frequently Asked Questions
Do Technical Support Technician jobs qualify for H-1B sponsorship?
They can, but the role must meet the specialty occupation standard, meaning it requires a bachelor's degree or higher in a specific field such as computer science or information technology. Generalist help desk roles that accept any degree or equivalent experience often fail this test. Roles at the senior or systems level, or those requiring cloud, networking, or enterprise infrastructure knowledge, are more defensible in a petition.
How do I find employers actively sponsoring H-1B visas for technical support roles?
The most reliable method is searching DOL Labor Condition Application disclosure data, which shows every employer that has filed an LCA for a given occupation. Migrate Mate aggregates this data so you can browse Technical Support Technician roles filtered by employers with verified H-1B filing history, saving you from applying to companies that list sponsorship as possible but have never actually filed.
What happens to my H-1B if I change employers mid-petition?
If USCIS has received your I-129 but hasn't yet adjudicated it, you can transfer to a new H-1B employer through portability under AC21, provided you've been in a valid H-1B status for at least 180 days and the new role is in the same or a similar occupational classification. Your new employer must file a new H-1B transfer petition, and you can begin working for them once USCIS issues a receipt notice.
Can my employer file H-1B for a fully remote Technical Support Technician role?
Yes, but the employer must file a separate LCA for each location where you'll perform work for more than 60 consecutive days or more than 10 days in a year. For fully remote workers, DOL guidance requires the LCA to cover your home address location. This means your employer's legal team needs to account for your specific state and county when determining the applicable prevailing wage.
What documentation strengthens an H-1B petition for a technical support position?
USCIS looks for evidence that the role is genuinely specialized. Useful documentation includes a detailed job duties letter explaining why a specific degree is required, organizational charts showing the role's technical scope, contracts with enterprise clients that require credentialed support staff, and your own degree transcripts and any advanced certifications. If your degree field doesn't perfectly match the role, the employer should include an expert opinion letter from an evaluator.