H-2B Visa Hospitality Jobs
Hospitality jobs with H-2B visa sponsorship cover seasonal roles at resorts, hotels, ski lodges, and summer camps across the United States. Employers file for the temporary labor certification through DOL before sponsoring your visa, and the 66,000 annual cap means timing your application to the winter or summer allotment matters as much as landing the offer itself.
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Get Access To All JobsINTRODUCTION
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
YOUR ROLE AND RESPONSIBILITIES
WE LOVE OUR WORK.
- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner.
- Develops relationships with players to grow customer base and increase company revenues by assuring customer retention and repeat business.
- Attracts and manages customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, and beverages; assists with special requests.
- Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the player rewards program.
- Highly knowledgeable of Credit procedures, if applicable. Encourages the use of Credit and may extend lines of Credit when appropriate and permissible by state regulatory law.
- Devotes significant time to being visible and available on the casino floor in order to meet and greet guests during individual visits, as well as during special events.
- Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability, and customer profitability.
- Utilizes telemarketing, correspondence, referrals, email, and events to solicit and grow existing business.
- Achieves departmental sales and growth goals.
- Develops in-house invitation lists for special events and other significant hosting events.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
- Attends and aids in the coordination of special events.
- Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow Hosts.
- Utilizes Salesforce (CMS) tracking for all player contacts, profile preferences, and tasks.
- Completes all Salesforce task requirements in a timely manner; reviews all monthly metrics with manager and sets quarterly goals.
- Develops and maintains technical skills to maximize use of patron data systems.
- Establishes a direct line of communication with all service departments for the purpose of caring for a variety of levels of players.
- Monitors patron activity and profitability of all assigned players.
- Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.
- Provides assistance at special events as needed.
- Provides professional representation on behalf of the company at internal and external meetings and events.
- Ensures interactions with internal and external guests follow the guidelines of the customer service program.
- Adheres to all Corporate and local policies, procedures, and operating guidelines.
- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
- Maintains strict confidentiality in all company matters.
BASIC QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are
INTRODUCTION
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
YOUR ROLE AND RESPONSIBILITIES
WE LOVE OUR WORK.
- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner.
- Develops relationships with players to grow customer base and increase company revenues by assuring customer retention and repeat business.
- Attracts and manages customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, and beverages; assists with special requests.
- Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the player rewards program.
- Highly knowledgeable of Credit procedures, if applicable. Encourages the use of Credit and may extend lines of Credit when appropriate and permissible by state regulatory law.
- Devotes significant time to being visible and available on the casino floor in order to meet and greet guests during individual visits, as well as during special events.
- Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability, and customer profitability.
- Utilizes telemarketing, correspondence, referrals, email, and events to solicit and grow existing business.
- Achieves departmental sales and growth goals.
- Develops in-house invitation lists for special events and other significant hosting events.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
- Attends and aids in the coordination of special events.
- Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow Hosts.
- Utilizes Salesforce (CMS) tracking for all player contacts, profile preferences, and tasks.
- Completes all Salesforce task requirements in a timely manner; reviews all monthly metrics with manager and sets quarterly goals.
- Develops and maintains technical skills to maximize use of patron data systems.
- Establishes a direct line of communication with all service departments for the purpose of caring for a variety of levels of players.
- Monitors patron activity and profitability of all assigned players.
- Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.
- Provides assistance at special events as needed.
- Provides professional representation on behalf of the company at internal and external meetings and events.
- Ensures interactions with internal and external guests follow the guidelines of the customer service program.
- Adheres to all Corporate and local policies, procedures, and operating guidelines.
- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
- Maintains strict confidentiality in all company matters.
BASIC QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are
See all 38+ H-2B Visa Hospitality Jobs
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Get Access To All JobsTips for Finding Hospitality Jobs
Confirm your role meets H-2B criteria
Hospitality positions qualify only when the employer can prove the need is temporary and seasonal. Pull the O*NET occupation profile for your specific role to verify the job code your employer will list on the labor certification before you commit to an offer.
Check prevailing wage before accepting offers
Your employer must pay at least the DOL prevailing wage for your occupation and county. Use OFLC Wage Search with the correct SOC code and work location to verify the posted wage matches what DOL will certify, so you aren't underpaid and the filing isn't rejected.
Search verified H-2B hospitality employers on Migrate Mate
Filter by hospitality sector and location on Migrate Mate to find employers with confirmed H-2B visa filing history. This shows you which resorts and hotel groups have successfully sponsored workers before, cutting out employers who list sponsorship but haven't navigated the DOL certification process.
Target employers who file in January for summer allotment
The summer cap half opens April 1, but DOL begins accepting applications January 1. Resorts and summer camps filing earliest get certifications before the cap fills. Contact potential employers in November or December so your paperwork is ready when they submit.
Gather employer-side documents before the offer stage
Your sponsor needs proof of your previous hospitality employment, any food-handler certifications, and a copy of your current passport with at least six months' validity beyond your intended start date. Having these ready shortens the gap between job offer and USCIS petition filing.
Understand your grace period after the season ends
H-2B status typically includes a ten-day grace period after your authorized end date to depart the United States. Staying beyond that window creates an unlawful presence record that can affect future visa applications for hospitality or any other role.
Frequently Asked Questions
How do I find hospitality jobs with H-2B sponsorship?
Migrate Mate lets you filter specifically for hospitality employers with verified H-2B filing history, so you're not guessing which hotels, resorts, or seasonal venues have actually sponsored workers before. Searching by location and season helps you target openings that match both the winter and summer cap allotments, which is critical given the 66,000 annual visa ceiling.
How does the H-2B annual cap affect my hospitality job application?
The H-2B cap is set at 66,000 visas per fiscal year, split into two allotments of 33,000 each for the winter season starting October 1 and the summer season starting April 1. Hospitality employers must file early, as the cap can fill within weeks of each period opening. If the cap is reached before your petition is approved, you'll need to wait for the next allotment or a supplemental cap release, so aligning your job offer timeline with the filing window is essential.
What does the DOL temporary labor certification process mean for hospitality workers?
Before USCIS can approve your H-2B petition, your employer must obtain a temporary labor certification from DOL proving the hospitality role is genuinely seasonal and that no qualified U.S. workers are available. This process includes posting the job, conducting recruitment, and submitting Form ETA-9142B through DOL's FLAG system. The certification must be approved before your employer files Form I-129 with USCIS, so delays at the DOL stage directly push back your start date.
Can I work for a different hospitality employer if my original sponsor's season ends early?
H-2B status is tied to a specific employer and job. If your sponsor's season ends before your authorized period, you cannot simply transfer to another hospitality employer without that new employer filing a separate H-2B petition and receiving USCIS approval. Working for an unapproved employer violates your status and creates problems for future visa applications.