Head Of People Operations Jobs
Head Of People Operations jobs are open across tech, healthcare, finance, and professional services, at levels from senior manager to VP and Chief People Officer, with specializations in talent strategy, organizational design, and HR systems leadership. Find a role that fits from the openings below and apply directly.
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Position: Director, Head of Human Resources
Location: Los Angeles, CA, USA
Our Blend
Since opening our first store in 1963, The Coffee Bean & Tea Leaf® has grown into a global specialty coffee and tea brand with more than 1,000 cafés worldwide, supported by our Global Headquarters in Singapore.
Our purpose is to help people Find Their Flavor through uplifting experiences that make their day better. Guided by our vision to deliver "Simply the Best" coffee and tea experience in every community we serve, we're committed to creating meaningful experiences for our guests, partners, and one another.
As part of our Brew Crew, you’ll find an environment where you can be your best, belong and grow.
This is where you Find Your Flavor.
Brew Crew Opportunity
The Coffee Bean & Tea Leaf is looking for an experienced Director, Head of Human Resources to lead Human Resources for the Americas. You will join the Americas Executive Team, work as part of our global HR community, and shape how our people and our business grow. You will help our people find their flavor, so they can help our guests find theirs, and bring our purpose and vision to life in every community we serve. You will be as credible with café leaders in the field as you are at the leadership table.
You will lead HR for about 2,000 employees across the Americas. You own the full employee lifecycle and the US employee relations process and policies. You are the leadership team's partner on org design, succession, retention and talent development. You will also spend time in the field, partnering directly with the Operations leadership on key people issues.
You will partner with Global HR to shape and deliver global priorities in the Americas, including org capability, talent management, rewards, succession planning, employer brand and franchisee success.
You will be based at our Downtown Los Angeles headquarters, and will travel regularly to cafés across the region. This role will report to the Head of Americas, with a strong dotted line to the VP, Global Head of HR, based in Singapore.
Key Responsibilities
In this role, you will:
- Partner with the Americas Executive Team on org design, staffing levels and succession planning
- Lead HR strategy, policies and programs for the US business including our Cafes, Support Center, and Roasting Facility, aligned to global priorities
- Ensure compliance with labor laws, safety regulations, and industry standards.
- Lead recruitment, corporate learning, and talent programs across Americas
- Partner with Operations and Americas L&D on leadership development and succession for district and café leaders
- Run training programs including harassment prevention, coaching, performance evaluation and safety
- Oversee compensation and benefits programs, ensuring compliance and competitive pay
- Own US employee relations, including senior-level investigations, and ensure compliance with federal, state and local law
- Partner with Operations leadership on field people strategy, employee relations and performance
- Work closely with internal and external legal counsel
- Use HR and employee relations data to spot issues and propose solutions
- Lead culture and employer brand, and bring our values to life
- Foster a positive organizational culture that promotes employee satisfaction, retention, and diversity.
- Coordinate equal opportunity programs in support of diversity goals
- Manage the HR budget and improve HR systems and processes
- Lead, coach and develop the HR team
Your Ingredients
- Bachelor's degree, or equivalent education and experience
- Extensive progressive HR experience, and at least 5 years in HR leadership in a similar role
- Expert knowledge of federal, state and local employment law
- Experience managing budgets and leading annual and long-term planning
- Experience in multi-unit, multi-state, multi-functional organizations
- Hands-on HR experience in multi-unit restaurant or retail operations, including employee relations and investigations, and supporting district and café leaders in the field
- Food and beverage or hospitality experience highly preferred
- Proven track record of leading and developing teams
- Strategic thinker with integrity and sound judgment on sensitive and confidential matters
- Excellent written, spoken and presentation skills
- Proficient in Microsoft Office
Performance & Rewards
At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.
- Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability, Critical Illness, Hospital Indemnity, EAP programs including Legal, ID Theft, and more
- Discounts on our Coffee and Tea
- Pay Range: $130,000-$200,000 annually and eligible for 20% bonus
- Observed Holidays
- Vacation Pay
- Sick Pay
This is a hybrid position: Monday-Wednesday in our Downtown Los Angeles office and Thursday and Friday remote.
Our ‘FROTH’ VALUES
We believe in the fundamental truths that guide us through our daily lives:
- FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
- RESPECT - We are inclusive and honor each other’s values, opinions and diversity.
- OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.
- TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
- HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.
At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work.
International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf® expressly prohibits any form of employee harassment or discrimination any such protected status.
The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. We a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Position: Director, Head of Human Resources
Location: Los Angeles, CA, USA
Our Blend
Since opening our first store in 1963, The Coffee Bean & Tea Leaf® has grown into a global specialty coffee and tea brand with more than 1,000 cafés worldwide, supported by our Global Headquarters in Singapore.
Our purpose is to help people Find Their Flavor through uplifting experiences that make their day better. Guided by our vision to deliver "Simply the Best" coffee and tea experience in every community we serve, we're committed to creating meaningful experiences for our guests, partners, and one another.
As part of our Brew Crew, you’ll find an environment where you can be your best, belong and grow.
This is where you Find Your Flavor.
Brew Crew Opportunity
The Coffee Bean & Tea Leaf is looking for an experienced Director, Head of Human Resources to lead Human Resources for the Americas. You will join the Americas Executive Team, work as part of our global HR community, and shape how our people and our business grow. You will help our people find their flavor, so they can help our guests find theirs, and bring our purpose and vision to life in every community we serve. You will be as credible with café leaders in the field as you are at the leadership table.
You will lead HR for about 2,000 employees across the Americas. You own the full employee lifecycle and the US employee relations process and policies. You are the leadership team's partner on org design, succession, retention and talent development. You will also spend time in the field, partnering directly with the Operations leadership on key people issues.
You will partner with Global HR to shape and deliver global priorities in the Americas, including org capability, talent management, rewards, succession planning, employer brand and franchisee success.
You will be based at our Downtown Los Angeles headquarters, and will travel regularly to cafés across the region. This role will report to the Head of Americas, with a strong dotted line to the VP, Global Head of HR, based in Singapore.
Key Responsibilities
In this role, you will:
- Partner with the Americas Executive Team on org design, staffing levels and succession planning
- Lead HR strategy, policies and programs for the US business including our Cafes, Support Center, and Roasting Facility, aligned to global priorities
- Ensure compliance with labor laws, safety regulations, and industry standards.
- Lead recruitment, corporate learning, and talent programs across Americas
- Partner with Operations and Americas L&D on leadership development and succession for district and café leaders
- Run training programs including harassment prevention, coaching, performance evaluation and safety
- Oversee compensation and benefits programs, ensuring compliance and competitive pay
- Own US employee relations, including senior-level investigations, and ensure compliance with federal, state and local law
- Partner with Operations leadership on field people strategy, employee relations and performance
- Work closely with internal and external legal counsel
- Use HR and employee relations data to spot issues and propose solutions
- Lead culture and employer brand, and bring our values to life
- Foster a positive organizational culture that promotes employee satisfaction, retention, and diversity.
- Coordinate equal opportunity programs in support of diversity goals
- Manage the HR budget and improve HR systems and processes
- Lead, coach and develop the HR team
Your Ingredients
- Bachelor's degree, or equivalent education and experience
- Extensive progressive HR experience, and at least 5 years in HR leadership in a similar role
- Expert knowledge of federal, state and local employment law
- Experience managing budgets and leading annual and long-term planning
- Experience in multi-unit, multi-state, multi-functional organizations
- Hands-on HR experience in multi-unit restaurant or retail operations, including employee relations and investigations, and supporting district and café leaders in the field
- Food and beverage or hospitality experience highly preferred
- Proven track record of leading and developing teams
- Strategic thinker with integrity and sound judgment on sensitive and confidential matters
- Excellent written, spoken and presentation skills
- Proficient in Microsoft Office
Performance & Rewards
At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.
- Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability, Critical Illness, Hospital Indemnity, EAP programs including Legal, ID Theft, and more
- Discounts on our Coffee and Tea
- Pay Range: $130,000-$200,000 annually and eligible for 20% bonus
- Observed Holidays
- Vacation Pay
- Sick Pay
This is a hybrid position: Monday-Wednesday in our Downtown Los Angeles office and Thursday and Friday remote.
Our ‘FROTH’ VALUES
We believe in the fundamental truths that guide us through our daily lives:
- FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
- RESPECT - We are inclusive and honor each other’s values, opinions and diversity.
- OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.
- TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
- HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.
At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work.
International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf® expressly prohibits any form of employee harassment or discrimination any such protected status.
The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. We a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Head Of People Operations Jobs by Experience Level
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Who's Hiring
Top Industries Hiring
- Automotive
- Science & Research
- Agriculture & Farming
- Media & Entertainment
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in head of people operations jobs.
- 7 or more years of progressive HR leadership experience, including managing HR teams
- Demonstrated experience building or scaling people programs across the full employee lifecycle
- Proficiency with an HRIS platform such as Workday, BambooHR, or Rippling
- Bachelor's degree in human resources, business administration, organizational psychology, or a related field
- Experience developing and executing talent acquisition, retention, and workforce planning strategies
- SHRM-SCP, SPHR, or equivalent senior HR certification preferred by many employers
Tips for Your Head Of People Operations Job Search
Quantify your people programs' impact
Recruiters for head of people operations roles expect metrics, not just duties. Tie your resume bullets to outcomes like retention improvement, hiring velocity, or engagement score changes. Vague descriptions of 'overseeing HR functions' won't separate you from other senior candidates.
Apply early to roles that fit
Migrate Mate lists head of people operations openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to company stage
A scaling Series B startup wants someone who can build from scratch. A public company wants policy governance and compliance depth. Read each job description for signals about company stage and reframe your experience to match what that stage actually demands.
Target openings aligned with your HRIS expertise
Many listings specify a preferred HRIS platform like Workday, BambooHR, or Rippling. Filter your search toward companies using systems you know well. Switching platforms at the leadership level is possible, but demonstrated fluency shortens your ramp and strengthens your application.
Prepare for a culture and values interview round
Head of people operations candidates almost always face a dedicated culture or values-fit conversation with the CEO or leadership team. Prepare specific examples of how you've shaped culture intentionally, not just maintained it, including decisions you made that weren't universally popular.
Negotiate scope before discussing compensation
Clarify team size, reporting structure, and whether the role has a seat at the executive table before any compensation discussion. These structural factors define the real seniority of the position, and you'll negotiate from a stronger position once you understand what you're actually taking on.
Head Of People Operations Jobs: Frequently Asked Questions
Which companies are hiring the most head of people operationss?
The companies hiring the most head of people operationss right now include Respiris, Lonza, and AXA, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of November 2026. Demand tends to be strongest at growth-stage companies adding headcount and at larger organizations undergoing restructuring or systems transitions.
How many head of people operations jobs are remote?
About 78% of head of people operations openings are fully remote or hybrid as of November 2026, making it one of the more flexible senior leadership roles in terms of location. Sub-functions like HR systems management, people analytics, and compensation design tend to offer the most remote flexibility, while culture-building and employee relations responsibilities often pull toward on-site presence.
How do you become a head of people operations?
Most people reach head of people operations by progressing through HR generalist, HR business partner, and HR director roles before stepping into a function-wide leadership position. Building cross-functional experience across talent acquisition, compensation, and organizational development is important. Earning a senior HR certification and leading at least one significant people program end-to-end, such as a benefits overhaul or HRIS implementation, strengthens your candidacy considerably.
Can I get a head of people operations job without extensive HR leadership experience?
Getting hired without deep HR leadership experience is difficult at this level, but a few paths exist. Candidates who have led people functions at small startups, even with informal titles, can position that experience as equivalent. Strong operational leaders who built out internal HR infrastructure, even without an HR title, have made the transition by emphasizing outcomes over credentials and targeting early-stage companies willing to bet on a generalist operator.
What does the head of people operations interview process look like?
The process typically starts with a recruiter or HR screen, followed by a hiring manager conversation focused on your leadership philosophy and program experience. From there, expect a panel interview with executives or department heads assessing cross-functional fit, and often a practical component such as a people strategy presentation or a case study on an organizational challenge. A final conversation with the CEO is common at smaller companies.
Where can I find and apply to head of people operations jobs?
You can find and apply to head of people operations jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and seniority level, then apply directly to each listing that fits.
See All 50 Head Of People Operations Jobs
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