INTRODUCTION

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history.

As an HR Generalist, you will own day-to-day employee-facing HR support across our fulfillment center network, partnering directly with frontline leaders to ensure consistent process execution. You will be responsible for balancing employee relations, supporting performance management, and executing critical compliance operations on-site. This role is ideal for a structured, detail-oriented HR professional who thrives in a fast-paced hourly environment and is looking to expand their operational impact.

How you will succeed:

• Employee Relations: Serve as the first point of contact for frontline team members; triage, document, and resolve low-to-mid complexity workplace matters with strict confidentiality.
• Leader Coaching & Performance: Partner with site leadership to execute hourly performance review cycles and ensure all corrective action documentation is complete, accurate, and aligned with policy.
• Onboarding & Backup Support: Step in as a tactical backup for onboarding logistics and timesheet management when Operations Excellence or Coordinator coverage is unavailable.
• HR Operations & Compliance: Coordinate offboarding, transfers, and status changes while maintaining flawless data accuracy within the HRIS and tracking compliance workflows.
• Engagement & Culture Ownership: Design and execute site-wide engagement activities, recognition programs, morale events, and employee communications to build a strong workplace culture.
• Data & Metrics Reporting: Provide recurring people metrics reporting—including turnover, attendance, and review completion trends—to identify process gaps and recommend improvements.
• Issue Resolution: Support payroll, leave of absence, and time-off escalations, ensuring swift, fair, and consistent resolution times.
• Schedule & Presence: Maintain a consistent onsite presence at the local fulfillment center, Monday through Friday, 8:00 AM – 5:00 PM, with flexibility for occasional after-hours shift support.

What experiences will help you in this role:

• Industry Experience: Minimum 2 years of progressive HR experience in a fulfillment center, warehouse, manufacturing, or high-volume hourly environment.
• HR Fundamentals: Working knowledge of employee relations, HR policies, standard compliance requirements, and performance management processes.
• Systems Expertise: Experience working with HRIS, timekeeping platforms, and reporting tools to manage workforce data.
• Communication & Coaching: Strong professional communication skills with a proven ability to coach frontline managers and build trust with hourly employees.
• Execution & Judgment: Exceptional attention to detail regarding documentation quality, with the sound judgment needed to balance multiple site priorities and manage sensitive information.

In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply!

What you can expect from us:

• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.
• We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.
• We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. Learn more about our benefits & perks package.
• We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email hr@spreetail.com.

Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to careers@spreetail.com directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.