Purpose:The Executive Assistant to the Chief People & Culture Officer position is responsible for providing exceptional administrative support and proactive executive partnership to the Chief People & Culture Officer for North America. In addition, the position is responsible for representing the office effectively, professionally, and diplomatically when interacting with internal and external partners and clients.

Essential Functions:

• Proactively manage that the calendar, appointments and priorities of the Chief People & Culture Officer anticipating needs and exercising sound judgment and managing requests and competing priorities.
• Schedules and maintains travel arrangements to include international reservations, car rentals, hotel and airlines. Evaluates options and decides on pricing and logistics matters. Prepares relevant travel background material
• Arranges, prepares and manages key business meetings and events sponsored by Chief People & Culture Officer, including meeting materials, room, arrangements, catering, technology, and other logistics.

• Handles telephone coverage, screens calls and messages, and manages incoming correspondence

• Prepares expense reports using Concur, processes invoices using company systems, and investigates payment inquiries and budget variances for Chief & People Culture and their direct reports

• Produces well written and visually appealing documentation, memos, business letters, presentations, and other executive materials, including editing and proofreading

• Handles sensitive and confidential information with discretion and sound judgment
• Manages additional administrative responsibilities to include but not limited to organizing files, handling packaging, mailing documents and other duties as assigned
• Partners with other department Executive Assistants and People & Culture business partner on corporate office engagement or CEO driven initiatives

Reporting Relationship: The Executive Assistant reports into the Chief People & Culture Officer for North America.

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Education and Experience: The combination of education and professional experience must exceed 7 years:
• • In a technical role: Requires 7 years of administrative experience supporting high-level executives
  • • A bachelor’s degree in a program related to the functional area can count for 3 of the 7-year requirement
  • In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
• Specialized Training:

• • Advanced proficiency in Microsoft Office and digital tools, with the ability to quickly learn new systems and leverage emerging technology.

• • Experience with Concur strongly preferred
  • Experience with supporting Human Resources executives strongly preferred
• Specialized Skillset/Competencies/Traits
• • Requires ability to maintain the highest level of professionalism and confidentiality and exercise sound judgment in sensitive situations

• • Requires excellent organizational skills and strong attention to detail with the ability to anticipate needs and independently resolve issues.

• • Demonstrates business acumen, and an understanding of executive priorities and organizational needs.
  • Demonstrated history of understanding the needs of the business, stakeholders, the employee population, and individual circumstances
  • Strong communication and interpersonal skills, with the ability to interact confidently with senior leaders and stakeholders.

• Location: Requires in-person attendance five days a week at the North America Support Center in Bethesda, Maryland

About HMSHost

We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

We believe in a culture of engagement. We strive to practice behaviors that set all associates up for success. We foster a culture of appreciation, caring and inclusion. We also believe in being the best version of yourself that you can be. We support this with competitive wages, robust benefits and recognition for a job well done.

HMSHost managers are coaches, guiding their teams to achieve great results while having fun and making a difference every day. Our managers show their passion for service and hospitality, are open to different ideas and perspectives, can adjust to the pace of our business, and serve the needs of our associates, guests, brands and other stakeholders.

We value manager-coaches who are reliable, can be counted on to do the right thing and focus on the simplicity of our mission – ensuring everyone feels great at work, and that our travelers are feeling great on the move.

At HMSHost, we know our success is based on great people, strong teams, and a fun environment. If you have positive energy, a passion for serving others, enjoy a fast-paced environment, are a team player, like to learn and grow and have fun at work – !