Internal Communications Lead Jobs
Internal Communications Lead jobs are open across healthcare, financial services, technology, and consumer goods, at every level from senior associate to director, with specializations in employee engagement, executive communications, and change management. Scan the live roles below and apply to whichever ones fit.
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Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a full-time Director of Internal Communications to join our leadership team.
This is a remote position open to candidates residing in PA, DE, FL, LA, MD, NJ, OH, TX, VA, WV.
Schedule: Monday-Friday, 9:00 am-5:00 pm
Earn $95,725 - $119,656/year
Position Details
The Director of Internal Communications leads Merakey's enterprise internal communications strategy and infrastructure across Merakey USA, its programs and operations, and Regional Affiliates. The Director is responsible for ensuring employees receive timely, relevant and accessible information; understand Merakey's strategy, priorities and direction; and recognize how their work contributes to the organization's mission and success.
The Director develops and manages an integrated internal communications ecosystem designed to effectively reach Merakey's geographically dispersed workforce, with particular emphasis on frontline and deskless employees. The role partners with executive leaders, Regional Affiliates, programs and operations, Human Resources, Operations and other enterprise functions to improve the quality, consistency and effectiveness of employee communications.
Regional Affiliates, programs and operations leadership are key internal customers of the function. The Director develops trusted relationships with leaders across the enterprise, understands their workforce and communications needs, and provides responsive, high-quality communications counsel and support while proactively identifying opportunities to improve employee understanding, connection and engagement.
The Director partners closely with the Office of Change Management on organizational transformation initiatives. The Office of Change Management retains responsibility for change communications strategy associated with formal change initiatives, while Internal Communications provides expertise regarding enterprise channels, audiences, messaging practices and integration with ongoing employee communications.
Specific Job Functions:
- Develop and lead Merakey's enterprise internal communications strategy.
- Establish a cohesive internal communications ecosystem across Merakey USA and its Regional Affiliates.
- Ensure employees understand Merakey's mission, strategy, priorities, organizational direction and significant developments.
- Develop communications approaches specifically designed to reach frontline, community-based and deskless employees.
- Lead enterprise employee communications channels, including intranet, email, mobile communications, digital signage, newsletters, video and other platforms.
- Develop an intentional channel strategy defining the appropriate audiences, purposes and uses of each communication platform.
- Lead enterprise editorial planning for employee communications and establish an appropriate cadence of information across the organization.
- Develop CEO and executive internal employee communications, including messages, presentations, town halls and other leadership communications.
- Support Regional Affiliate CEOs and other leaders in communicating effectively with employees.
- Develop manager and supervisor communications resources that help leaders cascade information effectively through the organization.
- Build mechanisms for two-way communication, employee feedback and dialogue rather than relying exclusively on top-down communications.
- Develop employee storytelling strategies that connect employees across regions, programs and disciplines and reinforce organizational culture and mission.
- Identify and elevate stories demonstrating employee impact, innovation, collaboration and organizational priorities.
- Partner with the Office of Workforce Enablement on communications related to workforce initiatives, benefits, culture, recognition and employee experience.
- Partner with Operations and program leadership to ensure communications reflect operational realities and are practical for frontline teams.
- Partner with the Office of Change Management on formal organizational change initiatives, providing internal communications expertise, audience knowledge, channel strategy and coordination with ongoing enterprise communications.
- Establish internal communications standards, templates, processes and best practices.
- Develop measurement systems for internal communications, including reach, engagement, employee understanding and channel effectiveness.
- Use employee feedback, analytics and other insights to continually improve communications strategies and channels.
- Explore emerging communications technologies, AI-enabled tools and personalization approaches that can improve employee reach and relevance.
Additional Training, knowledge, skills and/or abilities or experience:
Regional Affiliate Partnership
Builds trusted partnerships with Regional Affiliate CEOs and leadership teams and develops a strong understanding of each affiliate's workforce, operating environment, priorities and communications needs. Regularly engages Regional Affiliate leaders to identify emerging employee communications needs, recommend solutions and assess the effectiveness of enterprise communications within their organizations.
Ensures enterprise communications provide sufficient consistency to create one connected Merakey organization while allowing appropriate regional and local relevance. Proactively identifies opportunities to improve communication effectiveness within Regional Affiliates rather than relying solely on requests for support.
Internal Customer Service
Treats Regional Affiliates, programs, operations and enterprise functions as valued internal customers. Seeks to understand the underlying business, operational and workforce need behind communications requests and recommends the most effective solution rather than functioning solely as a production resource.
Provides responsive, collaborative and solutions-oriented service; establishes clear expectations regarding timelines and deliverables; communicates proactively; and follows through on commitments. Regularly solicits feedback from internal customers and uses that feedback to improve services, processes and communications effectiveness.
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
- Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan
- - both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay
- - access your pay when you need it!
- On the Goga well-being platform, featuring self-care tools and resources.
- Access Care.com for backup childcare, elder care, and household services.
- Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
- Tuition reimbursement and educational partnerships.
- Employee discounts and savings programs on entertainment, travel, and lifestyle.
- Access to Pryor Online Learning for free online personal development classes.
Learn more about our full benefits package - https://www.merakey.org/careers/benefits
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
Requirements:The ideal candidate will have the following qualifications:
- Bachelor's Degree Required.
- 8 years of total experience required.
- 3-5 years of Supervisory/Managerial experience required.
Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a full-time Director of Internal Communications to join our leadership team.
This is a remote position open to candidates residing in PA, DE, FL, LA, MD, NJ, OH, TX, VA, WV.
Schedule: Monday-Friday, 9:00 am-5:00 pm
Earn $95,725 - $119,656/year
Position Details
The Director of Internal Communications leads Merakey's enterprise internal communications strategy and infrastructure across Merakey USA, its programs and operations, and Regional Affiliates. The Director is responsible for ensuring employees receive timely, relevant and accessible information; understand Merakey's strategy, priorities and direction; and recognize how their work contributes to the organization's mission and success.
The Director develops and manages an integrated internal communications ecosystem designed to effectively reach Merakey's geographically dispersed workforce, with particular emphasis on frontline and deskless employees. The role partners with executive leaders, Regional Affiliates, programs and operations, Human Resources, Operations and other enterprise functions to improve the quality, consistency and effectiveness of employee communications.
Regional Affiliates, programs and operations leadership are key internal customers of the function. The Director develops trusted relationships with leaders across the enterprise, understands their workforce and communications needs, and provides responsive, high-quality communications counsel and support while proactively identifying opportunities to improve employee understanding, connection and engagement.
The Director partners closely with the Office of Change Management on organizational transformation initiatives. The Office of Change Management retains responsibility for change communications strategy associated with formal change initiatives, while Internal Communications provides expertise regarding enterprise channels, audiences, messaging practices and integration with ongoing employee communications.
Specific Job Functions:
- Develop and lead Merakey's enterprise internal communications strategy.
- Establish a cohesive internal communications ecosystem across Merakey USA and its Regional Affiliates.
- Ensure employees understand Merakey's mission, strategy, priorities, organizational direction and significant developments.
- Develop communications approaches specifically designed to reach frontline, community-based and deskless employees.
- Lead enterprise employee communications channels, including intranet, email, mobile communications, digital signage, newsletters, video and other platforms.
- Develop an intentional channel strategy defining the appropriate audiences, purposes and uses of each communication platform.
- Lead enterprise editorial planning for employee communications and establish an appropriate cadence of information across the organization.
- Develop CEO and executive internal employee communications, including messages, presentations, town halls and other leadership communications.
- Support Regional Affiliate CEOs and other leaders in communicating effectively with employees.
- Develop manager and supervisor communications resources that help leaders cascade information effectively through the organization.
- Build mechanisms for two-way communication, employee feedback and dialogue rather than relying exclusively on top-down communications.
- Develop employee storytelling strategies that connect employees across regions, programs and disciplines and reinforce organizational culture and mission.
- Identify and elevate stories demonstrating employee impact, innovation, collaboration and organizational priorities.
- Partner with the Office of Workforce Enablement on communications related to workforce initiatives, benefits, culture, recognition and employee experience.
- Partner with Operations and program leadership to ensure communications reflect operational realities and are practical for frontline teams.
- Partner with the Office of Change Management on formal organizational change initiatives, providing internal communications expertise, audience knowledge, channel strategy and coordination with ongoing enterprise communications.
- Establish internal communications standards, templates, processes and best practices.
- Develop measurement systems for internal communications, including reach, engagement, employee understanding and channel effectiveness.
- Use employee feedback, analytics and other insights to continually improve communications strategies and channels.
- Explore emerging communications technologies, AI-enabled tools and personalization approaches that can improve employee reach and relevance.
Additional Training, knowledge, skills and/or abilities or experience:
Regional Affiliate Partnership
Builds trusted partnerships with Regional Affiliate CEOs and leadership teams and develops a strong understanding of each affiliate's workforce, operating environment, priorities and communications needs. Regularly engages Regional Affiliate leaders to identify emerging employee communications needs, recommend solutions and assess the effectiveness of enterprise communications within their organizations.
Ensures enterprise communications provide sufficient consistency to create one connected Merakey organization while allowing appropriate regional and local relevance. Proactively identifies opportunities to improve communication effectiveness within Regional Affiliates rather than relying solely on requests for support.
Internal Customer Service
Treats Regional Affiliates, programs, operations and enterprise functions as valued internal customers. Seeks to understand the underlying business, operational and workforce need behind communications requests and recommends the most effective solution rather than functioning solely as a production resource.
Provides responsive, collaborative and solutions-oriented service; establishes clear expectations regarding timelines and deliverables; communicates proactively; and follows through on commitments. Regularly solicits feedback from internal customers and uses that feedback to improve services, processes and communications effectiveness.
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
- Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan
- - both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay
- - access your pay when you need it!
- On the Goga well-being platform, featuring self-care tools and resources.
- Access Care.com for backup childcare, elder care, and household services.
- Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
- Tuition reimbursement and educational partnerships.
- Employee discounts and savings programs on entertainment, travel, and lifestyle.
- Access to Pryor Online Learning for free online personal development classes.
Learn more about our full benefits package - https://www.merakey.org/careers/benefits
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
Requirements:The ideal candidate will have the following qualifications:
- Bachelor's Degree Required.
- 8 years of total experience required.
- 3-5 years of Supervisory/Managerial experience required.
Internal Communications Lead Jobs by Experience Level
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Who's Hiring
Top Industries Hiring
- Technology & Software10
- Investment & Asset Management2
- Education1
- Manufacturing1
- Medical Devices1
What Employers Look For
The qualifications that appear most often in internal communications lead jobs.
- 5 or more years of internal communications or employee communications experience
- Demonstrated ability to write for executive and C-suite audiences
- Experience managing intranets, email platforms, or employee apps such as SharePoint or Staffbase
- Strong project management skills with the ability to handle multiple campaigns simultaneously
- Bachelor's degree in communications, journalism, public relations, or a related field
- Experience supporting change management communications during mergers, restructurings, or transformations
Tips for Your Internal Communications Lead Job Search
Quantify your internal communications campaigns
Hiring managers for internal communications leads want to see outcomes, not just activities. Replace 'managed intranet content' with metrics like employee open rates, survey response lifts, or reductions in information gaps reported by teams.
Tailor your resume to company size
Internal communications leads at a 500-person company own the entire function, while those at a 20,000-person enterprise manage a narrow channel or audience. Read each job description carefully and mirror the scope language in your resume bullets.
Apply early to roles that fit
Migrate Mate lists internal communications lead openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a writing sample from each format
Many hiring processes for this role include a written exercise. Have a CEO town hall script, an all-staff email, and a crisis communication memo ready to submit or adapt on short notice so you're not drafting under pressure.
Research the company's current internal channels
Before your interview, check whether the company uses a modern intranet, relies on email newsletters, or runs employee town halls. Referencing their actual communication infrastructure shows you've done the work and aren't pitching generic solutions.
Negotiate scope alongside title and compensation
Internal communications leads often inherit outdated tools, unclear mandates, or competing stakeholders. During final-round conversations, ask directly which channels you'll own, who sets the editorial calendar, and whether you'll have headcount or agency support.
Internal Communications Lead Jobs: Frequently Asked Questions
Which companies are hiring the most internal communications leads?
The companies hiring the most internal communications leads right now include Meta, Plaid, and Amazon, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of November 2026. Healthcare systems, large financial institutions, and enterprise technology companies consistently post the highest volumes of these roles.
How many internal communications lead jobs are remote?
About 74% of internal communications lead openings are fully remote or hybrid as of November 2026, reflecting the digital nature of most internal channels today. Roles focused on executive communications, intranet content, and digital newsletters tend to be the most remote-friendly, while positions requiring regular all-hands events or in-person town halls are more likely to require on-site presence at least part of the week.
How do you become an internal communications lead?
Start by building a portfolio of employee-facing writing across multiple formats, including all-staff emails, intranet articles, and leadership messages. Move into roles where you own a channel or an audience segment, then take on change management or executive communications projects to demonstrate strategic range. Proficiency with an intranet or employee communication platform strengthens your candidacy significantly, as does experience measuring engagement and reporting results to leadership.
Can you get an internal communications lead job with little experience?
You can move into an internal communications lead role from adjacent positions in public relations, corporate communications, journalism, or even executive assistance if you've drafted executive correspondence. Employers focus heavily on writing quality and channel management skills, so a strong portfolio and demonstrated ownership of a newsletter, intranet section, or company blog can offset a shorter formal title history in internal communications specifically.
What does the internal communications lead interview process look like?
Most processes begin with a recruiter screen, followed by a hiring manager conversation focused on your communications philosophy and past campaigns. A writing exercise is common at the mid-stage, often asking you to draft an all-staff message or executive memo on a provided scenario. Final rounds typically involve a panel with HR, marketing, or operations stakeholders and may include a presentation of your writing sample or a past communications strategy you led.
Where can I find and apply to internal communications lead jobs?
You can find and apply to internal communications lead jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and industry focus, then apply directly to each listing that fits your background and goals.
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