IT Engineer Jobs in Virginia

Description

The City of Lynchburg is seeking an IT Server Infrastructure Engineer to perform advanced professional and technical work in the design, implementation, administration, security, and maintenance of the City's server and technology infrastructure. This position is responsible for ensuring the reliability, availability, performance, and security of enterprise systems, including physical and virtual servers, storage systems, virtualization platforms, and associated infrastructure services.

The Server Infrastructure Engineer provides technical expertise in systems administration, infrastructure modernization, troubleshooting, and disaster recovery. Works collaboratively with Information Technology staff and other City departments to support operational needs, maintain system integrity, and ensure continuity of critical technology services.

Essential Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Designs, installs, configures, administers, and maintains enterprise server infrastructure, including Microsoft Windows Server operating systems and associated services such as Active Directory, DNS, DHCP, Group Policy, File Services, and Certificate Services.
• Administers and maintains virtualization platforms, including VMware vSphere, VergeOS, and other applicable technologies, to ensure optimal system performance, availability, and resource utilization.
• Provisions and manages virtual machines, templates, storage resources, and virtual networking configurations; performs system migrations, host upgrades, and infrastructure replacements.
• Administers enterprise storage solutions, including storage area networks (SAN), network-attached storage (NAS), and software-defined storage systems.
• Monitors server and storage performance, system capacity, and infrastructure health; identifies and resolves technical issues to maintain reliable operations.
• Plans, coordinates, and implements system updates, security patches, hardware upgrades, and infrastructure improvements.
• Configures and maintains virtual networking components, including virtual switches, VLANs, and network interfaces; collaborates with network personnel to resolve connectivity and performance issues.
• Implements and maintains infrastructure security controls, including system hardening, vulnerability remediation, access management, endpoint protection, encryption, and audit logging.
• Ensures infrastructure systems are maintained in accordance with established security standards, City policies, and applicable regulatory requirements.
• Administers backup, replication, and recovery solutions to protect City systems and data.
• Assists in the development, documentation, implementation, and testing of disaster recovery and business continuity procedures.
• Develops and maintains scripts and automated processes using PowerShell and other applicable tools to improve operational efficiency and system consistency.
• Investigates and resolves complex technical problems, performs root cause analysis, and recommends corrective actions to prevent recurring issues.
• Maintains accurate technical documentation, including system configurations, infrastructure diagrams, operating procedures, and maintenance records.
• Provides advanced technical support and guidance to Information Technology staff, including assistance with escalated service requests and complex system issues.
• Collaborates with City departments, vendors, and technology partners to evaluate infrastructure needs, implement solutions, and support technology initiatives.
• Participates in technology planning, infrastructure projects, change management activities, and system improvement initiatives.
• Provides after-hours technical support and participates in scheduled maintenance activities and on-call coverage as needed.
• Performs other duties as assigned.

ADDITIONAL DUTIES AND RESPONSIBILITIES include the following:

• Other duties to provide direct or indirect service to the citizens may be assigned.
• When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

Minimum Education and Experience Required

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a closely related field and four (4) years of progressively responsible experience in enterprise server administration, systems infrastructure, or a related information technology field; or an equivalent combination of education and experience sufficient to demonstrate the required knowledge, skills, and abilities.

KNOWLEDGE, SKILLS, AND ABILITIES

• Thorough knowledge of Microsoft Windows Server operating systems, Active Directory, Group Policy, DNS, DHCP, and related enterprise infrastructure services.
• Considerable knowledge of server virtualization technologies, including VMware, Hyper-V, VergeOS, or comparable platforms.
• Knowledge of enterprise storage systems, including SAN, NAS, and associated storage protocols.
• Knowledge of network infrastructure concepts, including TCP/IP, VLANs, routing, and virtual networking.
• Knowledge of information security principles, system hardening, vulnerability management, and access controls.
• Ability to develop and maintain automation scripts using PowerShell and related technologies.
• Ability to analyze complex technical problems, identify root causes, and implement effective solutions.
• Ability to plan, organize, and manage multiple technical projects and priorities.
• Ability to prepare and maintain accurate technical documentation, procedures, and system records.
• Ability to communicate effectively, both orally and in writing, with technical and nontechnical personnel.
• Ability to establish and maintain effective working relationships with City employees, vendors, and other stakeholders.
• Ability to work independently and collaboratively in a team environment.

PREFERRED QUALIFICATIONS

• Professional certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate, VMware Certified Professional - Data Center Virtualization (VCP-DCV), CompTIA Server+, Certified Information Systems Security Professional (CISSP), Microsoft Azure Administrator Associate, or comparable certifications.
• Experience administering hybrid infrastructure environments, including Microsoft Azure and Microsoft Entra ID.
• Experience with infrastructure automation and configuration management tools such as Ansible or Terraform.
• Familiarity with industry security standards and regulatory frameworks, including NIST, CIS Benchmarks, and applicable compliance requirements.
• Experience supporting enterprise backup, disaster recovery, and business continuity solutions.

Additional Requirements

ADDITIONAL REQUIREMENTS

• Must be available to respond to critical system issues and perform scheduled maintenance outside normal business hours, including evenings and weekends, as needed.
• Must maintain the confidentiality and security of sensitive City information and technology systems.
• Must be able to perform work in office and data center environments, including the installation, maintenance, and troubleshooting of physical technology equipment.
• Ability to lift and move equipment weighing up to 50 pounds, with or without reasonable accommodation.
• Must successfully complete any required background investigation consistent with City policy and applicable law.
• Possession of valid driver's license issued by the Commonwealth of Virginia and acceptable driving record according to the City's Driving Criteria.