IT Support Specialist Jobs in Tennessee
IT Support Specialist jobs in Tennessee are consistently active, with steady demand from healthcare systems, logistics and distribution companies, state government agencies, and growing technology firms at every level from help desk technician through senior systems support engineer. Nashville, Memphis, and Knoxville are the primary hiring centers, where large employers such as HCA Healthcare, FedEx, and the University of Tennessee regularly bring on it support specialists across service desk, network support, and cybersecurity triage functions. CompTIA A+ and Microsoft certifications are the most sought-after credentials across Tennessee listings. Find a role that fits below and apply directly.
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Victory Technology is a small, Knoxville-based IT and cybersecurity company. We support title companies and other small businesses across the Southeast and beyond, and a big part of our work is helping protect them against phishing, which is where a lot of wire fraud starts.
We're looking for someone early in their IT career who is hungry to learn and cares a lot about doing right by the people they support. You'll learn from experienced technicians, own your tickets start to finish, and be part of a small team where your work gets noticed.
This job is a good fit if you
- Are curious by nature and like figuring out how things work
- Hate leaving a client waiting, and follow up without being asked
- Would rather fix the root cause than just close the ticket
- Take feedback well and want to be coached
It's probably not a fit if "good enough" is good enough for you. Our clients count on us to be fast and thorough, and we hold ourselves to that every day.
What a typical week looks like
- Working help desk tickets and seeing them through to resolution
- Supporting Windows and Mac users remotely and on-site (desktops, laptops, printers, phones)
- Setting up users, licenses and permissions in Microsoft 365
- Deploying and managing devices and software
- Troubleshooting network issues, including firewalls and Wi-Fi
- Helping respond to phishing reports and security alerts
- Documenting fixes in our knowledge base
What we're looking for
- Some hands-on IT experience. Help desk, internships, or a degree or certificate program all count.
- Comfortable with Windows 11 and Mac
- Familiar with Microsoft 365
- Basic networking knowledge (IP, DNS, DHCP)
- Can explain tech clearly to people who aren't technical
- Organized, reliable, and able to manage your own time
- Valid driver's license and reliable transportation for on-site visits
Nice to have
- Experience with an RMM or ticketing system
- Experience with device management or business networking
- CompTIA A+, Network+, or Microsoft certifications (or working toward one)
Why work here
- You'll learn directly from our senior technicians, with real room to grow into higher-tier work
- Hands-on security experience most help desk jobs never touch
- Small team, real responsibility, no red tape
- 401(k) with match, health, dental, vision, PTO, parental leave, and professional development assistance
Schedule and pay
- Full-time, in person at our Knoxville office during our 8 to 5 business hours
- Occasional after-hours work through an on-call rotation, paid at overtime
- $50,000 to $55,000 per year
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Application Question(s):
- What's something tech-related you taught yourself recently, and why?
- In your own words, what does great support look like to a client?
- Are you able to take part in an on-call rotation for occasional after-hours work (paid at overtime)?
- Do you have a valid driver's license and reliable transportation for on-site visits?
Work Location: In person
Victory Technology is a small, Knoxville-based IT and cybersecurity company. We support title companies and other small businesses across the Southeast and beyond, and a big part of our work is helping protect them against phishing, which is where a lot of wire fraud starts.
We're looking for someone early in their IT career who is hungry to learn and cares a lot about doing right by the people they support. You'll learn from experienced technicians, own your tickets start to finish, and be part of a small team where your work gets noticed.
This job is a good fit if you
- Are curious by nature and like figuring out how things work
- Hate leaving a client waiting, and follow up without being asked
- Would rather fix the root cause than just close the ticket
- Take feedback well and want to be coached
It's probably not a fit if "good enough" is good enough for you. Our clients count on us to be fast and thorough, and we hold ourselves to that every day.
What a typical week looks like
- Working help desk tickets and seeing them through to resolution
- Supporting Windows and Mac users remotely and on-site (desktops, laptops, printers, phones)
- Setting up users, licenses and permissions in Microsoft 365
- Deploying and managing devices and software
- Troubleshooting network issues, including firewalls and Wi-Fi
- Helping respond to phishing reports and security alerts
- Documenting fixes in our knowledge base
What we're looking for
- Some hands-on IT experience. Help desk, internships, or a degree or certificate program all count.
- Comfortable with Windows 11 and Mac
- Familiar with Microsoft 365
- Basic networking knowledge (IP, DNS, DHCP)
- Can explain tech clearly to people who aren't technical
- Organized, reliable, and able to manage your own time
- Valid driver's license and reliable transportation for on-site visits
Nice to have
- Experience with an RMM or ticketing system
- Experience with device management or business networking
- CompTIA A+, Network+, or Microsoft certifications (or working toward one)
Why work here
- You'll learn directly from our senior technicians, with real room to grow into higher-tier work
- Hands-on security experience most help desk jobs never touch
- Small team, real responsibility, no red tape
- 401(k) with match, health, dental, vision, PTO, parental leave, and professional development assistance
Schedule and pay
- Full-time, in person at our Knoxville office during our 8 to 5 business hours
- Occasional after-hours work through an on-call rotation, paid at overtime
- $50,000 to $55,000 per year
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Application Question(s):
- What's something tech-related you taught yourself recently, and why?
- In your own words, what does great support look like to a client?
- Are you able to take part in an on-call rotation for occasional after-hours work (paid at overtime)?
- Do you have a valid driver's license and reliable transportation for on-site visits?
Work Location: In person
See All 13 IT Support Specialist Jobs in Tennessee
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Find IT Support Specialist JobsIT Support Specialist Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
IT Support Specialist Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
What Tennessee Employers Look For
The qualifications that appear most often in IT support specialist jobs across Tennessee.
- CompTIA A+ certification or equivalent vendor-neutral credential recognized by Tennessee employers
- Hands-on experience diagnosing and resolving hardware, software, and network issues in a professional environment
- Proficiency with Windows operating systems, Active Directory, and Microsoft 365 administration
- Experience supporting end users via ticketing systems such as ServiceNow or Jira Service Management
- Strong verbal and written communication skills for working with non-technical staff and stakeholders
- Associate or bachelor's degree in information technology, computer science, or a closely related field
IT Support Specialist Jobs in Tennessee: Frequently Asked Questions
How do you become a it support specialist in Tennessee?
Tennessee does not require a state-issued license for it support specialists, so the path runs through education and certification. Most employers in the state expect at least an associate degree in information technology or a related field, or equivalent hands-on experience. CompTIA A+ is the most widely recognized entry-level credential in Tennessee hiring. Candidates who pair that certification with coursework from a Tennessee College of Applied Technology or a community college technical program are well positioned for their first role.
How much do IT support specialists make in Tennessee?
IT support specialists in Tennessee earn a median of about $55,990 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,500 for the lowest 10% to over $80,780 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support specialists in Tennessee?
Employers hiring it support specialists in Tennessee right now include National Seating & Mobility, Card Monroe, and Malibu Boats, based on current listings on Migrate Mate as of November 2026. Tennessee's concentration of large healthcare networks, logistics operations, and state government agencies means demand is spread across multiple industries rather than being limited to a single sector.
Which Tennessee cities have the most it support specialist jobs?
Chattanooga, Knoxville, and Loudon have the most it support specialist openings in Tennessee. Nashville dominates because of its dense cluster of healthcare systems, corporate headquarters, and state government offices, while Memphis draws demand from FedEx and the logistics corridor along the Mississippi, and Knoxville benefits from the University of Tennessee's large IT footprint and the Oak Ridge research community.
Are there remote it support specialist jobs in Tennessee?
Yes, but they're less common than in purely desk-based roles because much of the work involves hands-on device support and on-site troubleshooting. About 50% of it support specialist openings tied to Tennessee are remote or hybrid as of November 2026, and those listings tend to favor tier-two service desk work, remote monitoring, and software-focused support over field technician roles.
How can I get hired as a it support specialist in Tennessee with little or no experience?
The most realistic entry path is completing a Tennessee College of Applied Technology program in computer information technology and earning CompTIA A+ before applying to help desk or desktop support roles. Large Tennessee employers such as HCA Healthcare and state agencies regularly post entry-level IT technician and service desk associate positions that do not require prior professional experience. Adjacent starting points include IT intern roles, lab monitor positions at Tennessee community colleges, and device refresh contractor work, all of which build hands-on credentials that convert quickly to full-time hiring.
Where can I find and apply to it support specialist jobs in Tennessee?
You can find and apply to it support specialist jobs in Tennessee on Migrate Mate, which lists current Tennessee openings in one place. Find the roles that fit your experience and location, then apply directly through each listing.
See All 13 IT Support Specialist Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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