J-1 Visa Customer Success Consultant Jobs
Customer Success Consultant roles in the United States are open to exchange visitors through J-1 visa sponsorship, typically under the Trainee or Intern program category. Designated sponsors issue your DS-2019 and oversee your training plan while you build client-facing skills with a U.S. host employer.
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Get Access To All JobsJob Title: UU Student - Other
Working Title: U Career Success Step Up Intern
Career Progression Track: SJ
FLSA Code: Nonexempt
Type: Non Benefited Staff / Student
Temporary?: Yes
Standard Hours per Week: 19
Full Time or Part Time?: Part Time
Shift: Day
Work Schedule Summary
- Schedule to be determined by the organization for the internship
- Eligible to be paid up to 19 hours/week, depending on incumbent’s other U of U positions (if any).
Is this a work study job?: Yes
VP Area: President
Department: 00304 - U Career Success
Location: Campus
City: Salt Lake City, UT
Type of Recruitment: External Posting
Pay Rate Range: 13.00
Close Date: 08/23/2026
Job Summary
The Step Up program provides supplementary funds for undergraduate students enrolled at the University of Utah who are completing unpaid internships, either on-campus or with off-campus organizations. In addition to satisfactorily completing the requirements of the internship, Step Up interns will create documentation about their internships to be shared with U of U students through social channels, websites, newsletters, and other media. Options may include video, podcasts, and/or blogs describing the experiential benefits of interning.
Students are responsible for locating and being selected for their internships before acceptance for Step Up. For help applying for internships, make an appointment with your career coach at https://careers.utah.edu/meet-your-coaches/. Internships must be within the state of Utah, and work must be performed in person.
Responsibilities
General Responsibilities
- Be accepted to an unpaid in-person internship in the State of Utah.
- Satisfactorily complete the requirements of the internship.
- Participate in the Step Up Canvas course and complete a final project.
- Sign a media release.
- Provide a brief bio and photo.
- Final project options: A blog entry of 500+ words with accompanying photos describing the internship and the value it has contributed to your career exploration; a “Hey U” podcast interview in Garff 1300; other options you propose which are approved in advance by Step Up leaders.
- Discuss your final project with your career coach and submit your written proposal on Canvas by September 29, 2025.
- Submit your final project by November 14, 2025.
Minimum Qualifications
- Must be current U of U student.
- Must not work outside of the State of Utah (including remotely).
- This internship is work-study eligible. However, it is open to all students, regardless of work-study status.
- Step-Up Internship funding is available to international students working in unpaid on-campus internships only.
Undergrad only
Preferences
Preference is given to students with internships within non-profit and social impact focused organizations.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.
Online reports may be submitted at https://oeo.utah.edu.
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Job Title: UU Student - Other
Working Title: U Career Success Step Up Intern
Career Progression Track: SJ
FLSA Code: Nonexempt
Type: Non Benefited Staff / Student
Temporary?: Yes
Standard Hours per Week: 19
Full Time or Part Time?: Part Time
Shift: Day
Work Schedule Summary
- Schedule to be determined by the organization for the internship
- Eligible to be paid up to 19 hours/week, depending on incumbent’s other U of U positions (if any).
Is this a work study job?: Yes
VP Area: President
Department: 00304 - U Career Success
Location: Campus
City: Salt Lake City, UT
Type of Recruitment: External Posting
Pay Rate Range: 13.00
Close Date: 08/23/2026
Job Summary
The Step Up program provides supplementary funds for undergraduate students enrolled at the University of Utah who are completing unpaid internships, either on-campus or with off-campus organizations. In addition to satisfactorily completing the requirements of the internship, Step Up interns will create documentation about their internships to be shared with U of U students through social channels, websites, newsletters, and other media. Options may include video, podcasts, and/or blogs describing the experiential benefits of interning.
Students are responsible for locating and being selected for their internships before acceptance for Step Up. For help applying for internships, make an appointment with your career coach at https://careers.utah.edu/meet-your-coaches/. Internships must be within the state of Utah, and work must be performed in person.
Responsibilities
General Responsibilities
- Be accepted to an unpaid in-person internship in the State of Utah.
- Satisfactorily complete the requirements of the internship.
- Participate in the Step Up Canvas course and complete a final project.
- Sign a media release.
- Provide a brief bio and photo.
- Final project options: A blog entry of 500+ words with accompanying photos describing the internship and the value it has contributed to your career exploration; a “Hey U” podcast interview in Garff 1300; other options you propose which are approved in advance by Step Up leaders.
- Discuss your final project with your career coach and submit your written proposal on Canvas by September 29, 2025.
- Submit your final project by November 14, 2025.
Minimum Qualifications
- Must be current U of U student.
- Must not work outside of the State of Utah (including remotely).
- This internship is work-study eligible. However, it is open to all students, regardless of work-study status.
- Step-Up Internship funding is available to international students working in unpaid on-campus internships only.
Undergrad only
Preferences
Preference is given to students with internships within non-profit and social impact focused organizations.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.
Online reports may be submitted at https://oeo.utah.edu.
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
See all J-1 Visa Customer Success Consultant Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new J-1 Visa Customer Success Consultant Jobs.
Get Access To All JobsTips for Finding J-1 Visa Sponsorship as a Customer Success Consultant
Frame your training plan around skill gaps
Designated sponsors require a detailed training plan showing what you'll learn, not just what you'll do. Map your Customer Success coursework or prior experience to specific U.S. competencies, like SaaS onboarding workflows or churn analysis, that you can't access at home.
Distinguish Intern from Trainee eligibility before applying
The Intern category requires current enrollment in a degree program outside the U.S. The Trainee category is for professionals with at least one year of relevant experience or a related degree. Applying under the wrong category will stall your DS-2019 issuance.
Search for roles on Migrate Mate to surface J-1-aligned host employers
Most Customer Success openings don't advertise J-1 visa compatibility upfront. Use Migrate Mate to filter for U.S. employers whose hiring patterns and role structures align with exchange visitor placements, saving you from pursuing positions that can't support your status.
Verify the host employer's E-Verify enrollment status
Some designated sponsors require host employers to be enrolled in E-Verify before issuing a DS-2019. Confirm this with your sponsor early, since small SaaS startups, common hirers for Customer Success roles, frequently aren't enrolled and may need to complete registration first.
Request a written offer letter before sponsor submission
Your designated sponsor needs confirmation of the host employer's intent before processing your DS-2019 and training plan. A formal offer letter naming the role, location, and start date prevents delays caused by informal commitments that sponsors can't act on.
Check the 2-year home residency requirement for your country
If you're from a country on the Exchange Visitor Skills List or your program is government-funded, you may face a two-year home residency requirement after your J-1 ends. This affects whether you can transition to an H-1B visa or other work visa directly from your Customer Success host placement.
Customer Success Consultant J-1 Visa: Frequently Asked Questions
Which J-1 program category applies to Customer Success Consultant roles?
It depends on where you are in your career. If you're currently enrolled in a university program outside the U.S., the Intern category applies. If you've already graduated and have at least one year of relevant work experience or a related degree, the Trainee category is the correct fit. Customer Success roles rarely qualify under the Research Scholar or Specialist categories.
Who actually sponsors my J-1 visa, the employer or someone else?
The J-1 visa sponsor is a U.S. Department of State-designated organization, not your employer. Organizations like Cultural Vistas, IIE, and CIEE are examples of designated sponsors that issue your DS-2019 form, approve your training plan, and monitor compliance. Your host employer provides the placement, but they are not the legal visa sponsor under the Exchange Visitor Program.
How do I find Customer Success employers that can work with a J-1 designated sponsor?
Most Customer Success job postings don't mention J-1 compatibility, so you need to identify host employers independently and then loop in a designated sponsor. Use Migrate Mate to discover U.S. employers whose roles and hiring patterns are aligned with exchange visitor placements, then confirm J-1 acceptability directly with the employer before approaching a sponsor.
What happens if my Customer Success role ends before my J-1 program dates expire?
You have a 30-day grace period after your J-1 program end date to prepare to depart the U.S. Your designated sponsor may be able to shorten your DS-2019 end date to match the actual placement end. If the role ends early due to circumstances beyond your control, contact your sponsor immediately, since the grace period is fixed and doesn't extend with inactivity.
Can I work for multiple clients or employers as a Customer Success Consultant on a J-1?
No. The J-1 Trainee and Intern categories tie your authorization to a single approved host employer and training plan. Customer Success roles that involve consulting across multiple unrelated clients or employers fall outside the scope of what a designated sponsor can approve. Your training plan must name one host organization with a defined scope of work.