J-1 Visa Customer Success Consultant Jobs
Customer Success Consultant roles in the United States are open to exchange visitors through J-1 visa sponsorship, typically under the Trainee or Intern program category. Designated sponsors issue your DS-2019 and oversee your training plan while you build client-facing skills with a U.S. host employer.
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Get Access To All JobsJob no: 562242
Work type: Student Assistant
Location: Maritime Academy, Cal Poly - Solano Campus (Vallejo)
Categories: Temporary, Part Time, Theatre Arts, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants
Note: This position is open only to current Cal Poly Maritime Academy–Solano Campus students
Working Title: Black Student Success Initiative Intern (BSSI Intern)
Classification Title: Student Assistant
Department Name: Culture and Institutional Excellence
Time Base: Part-time
Hours to be Worked: Up to 20 hours per week
Supervisor's Name: Meagan Nance
Pay Plan: Hourly
Bargaining Unit: CSUEU, Unit 15 Student Assistants
Employment Type: Temporary
Pay Rate:
- Hourly Rate: $20.00
Application Deadline: Open until filled.
Job Summary:
Culture and Institutional Excellence offers undergraduate and graduate students an opportunity to advance university programs and initiatives while building professional skills. The student intern will complete projects aligned with office priorities and, when possible, their educational interests and career goals.
Interns contribute their skills, experiences, and perspectives to efforts that foster an inclusive campus climate. They collaborate with campus and community partners, support events and programs, and provide essential day-to-day operational assistance.
About Cal Poly:
Cal Poly is a nationally ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 22,000 top-tier students come to San Luis Obispo and Cal Poly Maritime Academy in Solano County to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities, maritime and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world.
About Cal Poly Maritime Academy:
Cal Poly Maritime Academy, located in Vallejo, California, is the only degree-granting maritime academy on the West Coast and a nationally recognized public maritime university on the Solano Campus of California Polytechnic State University. It prepares students for leadership roles in maritime operations, engineering, logistics, business, global supply chains and national security. Through Cal Poly's Learn by Doing philosophy, students train hands-on in classrooms and labs and aboard the Training Ship Golden Bear.
Working Within the California State University System
As part of the California State University, the nation's largest public four-year university system, Cal Poly employees contribute to a broader mission of advancing knowledge, creating opportunity and serving the people of California.
Job Duties:
Community Development and Programming
- Assist with the planning, development, logistics, staffing, and assessment of events, programs, services, social activities, trainings, and other office initiatives.
- Help cultivate an inclusive environment in which students, faculty, and staff feel welcomed and encouraged to engage and contribute.
- Execute assigned programs and projects throughout the academic year, using available budgets and implementation resources responsibly.
- Track project progress and provide updates during staff meetings and individual check-ins.
Campus and Community Engagement
- Develop collaborative relationships and serve as a liaison to campus and community partners, committees, student centers, clubs, organizations, and departments.
- Represent Culture and Institutional Excellence as a student ambassador at campus and community events while upholding office values and professional standards.
- Connect community members with appropriate resources and seek guidance when a need falls outside the position’s scope.
Office and Team Support
- Attend required weekly intern meetings, individual check-ins, fall orientation, a midyear retreat, and educational or professional development workshops.
- Provide reliable day-to-day support for office operations and shared facilities.
- Communicate proactively about assignments, scheduling conflicts, shifting priorities, and support needs.
- Perform other duties as assigned.
Required Qualifications:
- Enrolled as a Cal Poly student during the 2026–2027 academic year.
- In good academic and judicial standing before and throughout employment.
- Maintains a minimum cumulative GPA of 2.5.
- Able to maintain a flexible schedule that may include evenings and weekends.
- Demonstrates reliability, sound judgment, professionalism, and willingness to learn.
- Able to collaborate respectfully with people whose identities, experiences, and perspectives differ from their own.
- Able to manage multiple responsibilities, plan, meet deadlines, and adapt to changing priorities.
Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly Maritime Academy provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Maritime Academy complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Cal Poly Maritime Academy is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Maritime Academy, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire.
Integration:
Effective July 1, 2025, the California State University Maritime Academy integrated with California Polytechnic State University, San Luis Obispo, forming one academic institution operated as California Polytechnic State University, San Luis Obispo. All employment positions previously associated with California State University Maritime Academy have transitioned to California Polytechnic State University, San Luis Obispo.
Employment continues to be governed by California State University policies and applicable collective bargaining agreements. As we integrate our human resources and administrative systems, some materials may still display legacy Cal Maritime branding and templates.
Application Procedure: Click "" to complete the Cal Poly Maritime Academy Online Employment Application and attach the following documents: cover letter and resume.
Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed.
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Advertised: Sep 16 2026 Pacific Daylight Time
Job no: 562242
Work type: Student Assistant
Location: Maritime Academy, Cal Poly - Solano Campus (Vallejo)
Categories: Temporary, Part Time, Theatre Arts, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants
Note: This position is open only to current Cal Poly Maritime Academy–Solano Campus students
Working Title: Black Student Success Initiative Intern (BSSI Intern)
Classification Title: Student Assistant
Department Name: Culture and Institutional Excellence
Time Base: Part-time
Hours to be Worked: Up to 20 hours per week
Supervisor's Name: Meagan Nance
Pay Plan: Hourly
Bargaining Unit: CSUEU, Unit 15 Student Assistants
Employment Type: Temporary
Pay Rate:
- Hourly Rate: $20.00
Application Deadline: Open until filled.
Job Summary:
Culture and Institutional Excellence offers undergraduate and graduate students an opportunity to advance university programs and initiatives while building professional skills. The student intern will complete projects aligned with office priorities and, when possible, their educational interests and career goals.
Interns contribute their skills, experiences, and perspectives to efforts that foster an inclusive campus climate. They collaborate with campus and community partners, support events and programs, and provide essential day-to-day operational assistance.
About Cal Poly:
Cal Poly is a nationally ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 22,000 top-tier students come to San Luis Obispo and Cal Poly Maritime Academy in Solano County to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities, maritime and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world.
About Cal Poly Maritime Academy:
Cal Poly Maritime Academy, located in Vallejo, California, is the only degree-granting maritime academy on the West Coast and a nationally recognized public maritime university on the Solano Campus of California Polytechnic State University. It prepares students for leadership roles in maritime operations, engineering, logistics, business, global supply chains and national security. Through Cal Poly's Learn by Doing philosophy, students train hands-on in classrooms and labs and aboard the Training Ship Golden Bear.
Working Within the California State University System
As part of the California State University, the nation's largest public four-year university system, Cal Poly employees contribute to a broader mission of advancing knowledge, creating opportunity and serving the people of California.
Job Duties:
Community Development and Programming
- Assist with the planning, development, logistics, staffing, and assessment of events, programs, services, social activities, trainings, and other office initiatives.
- Help cultivate an inclusive environment in which students, faculty, and staff feel welcomed and encouraged to engage and contribute.
- Execute assigned programs and projects throughout the academic year, using available budgets and implementation resources responsibly.
- Track project progress and provide updates during staff meetings and individual check-ins.
Campus and Community Engagement
- Develop collaborative relationships and serve as a liaison to campus and community partners, committees, student centers, clubs, organizations, and departments.
- Represent Culture and Institutional Excellence as a student ambassador at campus and community events while upholding office values and professional standards.
- Connect community members with appropriate resources and seek guidance when a need falls outside the position’s scope.
Office and Team Support
- Attend required weekly intern meetings, individual check-ins, fall orientation, a midyear retreat, and educational or professional development workshops.
- Provide reliable day-to-day support for office operations and shared facilities.
- Communicate proactively about assignments, scheduling conflicts, shifting priorities, and support needs.
- Perform other duties as assigned.
Required Qualifications:
- Enrolled as a Cal Poly student during the 2026–2027 academic year.
- In good academic and judicial standing before and throughout employment.
- Maintains a minimum cumulative GPA of 2.5.
- Able to maintain a flexible schedule that may include evenings and weekends.
- Demonstrates reliability, sound judgment, professionalism, and willingness to learn.
- Able to collaborate respectfully with people whose identities, experiences, and perspectives differ from their own.
- Able to manage multiple responsibilities, plan, meet deadlines, and adapt to changing priorities.
Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly Maritime Academy provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Maritime Academy complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Cal Poly Maritime Academy is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Maritime Academy, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire.
Integration:
Effective July 1, 2025, the California State University Maritime Academy integrated with California Polytechnic State University, San Luis Obispo, forming one academic institution operated as California Polytechnic State University, San Luis Obispo. All employment positions previously associated with California State University Maritime Academy have transitioned to California Polytechnic State University, San Luis Obispo.
Employment continues to be governed by California State University policies and applicable collective bargaining agreements. As we integrate our human resources and administrative systems, some materials may still display legacy Cal Maritime branding and templates.
Application Procedure: Click "" to complete the Cal Poly Maritime Academy Online Employment Application and attach the following documents: cover letter and resume.
Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed.
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Advertised: Sep 16 2026 Pacific Daylight Time
See all J-1 Visa Customer Success Consultant Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new J-1 Visa Customer Success Consultant Jobs.
Get Access To All JobsTips for Finding J-1 Visa Sponsorship as a Customer Success Consultant
Frame your training plan around skill gaps
Designated sponsors require a detailed training plan showing what you'll learn, not just what you'll do. Map your Customer Success coursework or prior experience to specific U.S. competencies, like SaaS onboarding workflows or churn analysis, that you can't access at home.
Distinguish Intern from Trainee eligibility before applying
The Intern category requires current enrollment in a degree program outside the U.S. The Trainee category is for professionals with at least one year of relevant experience or a related degree. Applying under the wrong category will stall your DS-2019 issuance.
Search for roles on Migrate Mate to surface J-1-aligned host employers
Most Customer Success openings don't advertise J-1 visa compatibility upfront. Use Migrate Mate to filter for U.S. employers whose hiring patterns and role structures align with exchange visitor placements, saving you from pursuing positions that can't support your status.
Verify the host employer's E-Verify enrollment status
Some designated sponsors require host employers to be enrolled in E-Verify before issuing a DS-2019. Confirm this with your sponsor early, since small SaaS startups, common hirers for Customer Success roles, frequently aren't enrolled and may need to complete registration first.
Request a written offer letter before sponsor submission
Your designated sponsor needs confirmation of the host employer's intent before processing your DS-2019 and training plan. A formal offer letter naming the role, location, and start date prevents delays caused by informal commitments that sponsors can't act on.
Check the 2-year home residency requirement for your country
If you're from a country on the Exchange Visitor Skills List or your program is government-funded, you may face a two-year home residency requirement after your J-1 ends. This affects whether you can transition to an H-1B visa or other work visa directly from your Customer Success host placement.
Customer Success Consultant J-1 Visa: Frequently Asked Questions
Which J-1 program category applies to Customer Success Consultant roles?
It depends on where you are in your career. If you're currently enrolled in a university program outside the U.S., the Intern category applies. If you've already graduated and have at least one year of relevant work experience or a related degree, the Trainee category is the correct fit. Customer Success roles rarely qualify under the Research Scholar or Specialist categories.
Who actually sponsors my J-1 visa, the employer or someone else?
The J-1 visa sponsor is a U.S. Department of State-designated organization, not your employer. Organizations like Cultural Vistas, IIE, and CIEE are examples of designated sponsors that issue your DS-2019 form, approve your training plan, and monitor compliance. Your host employer provides the placement, but they are not the legal visa sponsor under the Exchange Visitor Program.
How do I find Customer Success employers that can work with a J-1 designated sponsor?
Most Customer Success job postings don't mention J-1 compatibility, so you need to identify host employers independently and then loop in a designated sponsor. Use Migrate Mate to discover U.S. employers whose roles and hiring patterns are aligned with exchange visitor placements, then confirm J-1 acceptability directly with the employer before approaching a sponsor.
What happens if my Customer Success role ends before my J-1 program dates expire?
You have a 30-day grace period after your J-1 program end date to prepare to depart the U.S. Your designated sponsor may be able to shorten your DS-2019 end date to match the actual placement end. If the role ends early due to circumstances beyond your control, contact your sponsor immediately, since the grace period is fixed and doesn't extend with inactivity.
Can I work for multiple clients or employers as a Customer Success Consultant on a J-1?
No. The J-1 Trainee and Intern categories tie your authorization to a single approved host employer and training plan. Customer Success roles that involve consulting across multiple unrelated clients or employers fall outside the scope of what a designated sponsor can approve. Your training plan must name one host organization with a defined scope of work.