Managed Repair Representative Jobs
Managed Repair Representative jobs are open across insurance, automotive, and property services, from entry-level to senior and team lead, with specializations in claims coordination, vendor management, and customer service. Find a role that fits below and apply directly.
Find JobsLooking for remote work? View remote managed repair representative jobs →Overview
Showing 5 of 467+ Managed Repair Representative jobs
We are looking for a skilled Cloud Engineer to join our State and Local Platforms and Data Managed Services team. As a core member of our operations group, you will work across multiple client environments, implementing, maintaining, and supporting cloud infrastructure and services. You'll collaborate internal teams and clients to ensure the reliability, security, and performance of cloud-based systems, following industry standards and meeting service-level agreements (SLAs). This is a hybrid position that may require periodic travel to customer facilities. Candidate must be within commuting distance of Columbia, SC.
Essential Duties:
- Deploy, configure, and provide day-to-day operational support for client cloud environments (AWS, Azure, GCP, and/or hybrid).
- Implement and maintain cloud resources, including compute, storage, networking, and security components for multiple clients.
- Support cloud migrations, new implementations, system upgrades, and integrations, working closely with project teams and client contacts.
- Automate routine operational tasks using Infrastructure-as-Code (IaC) tools (e.g., Terraform, ARM, CloudFormation) and scripting (e.g., PowerShell, Python, Bash).
- Monitor system health, performance, cost, and security alerts across client environments, proactively resolving issues and escalating as needed.
- Respond to incidents and service requests per contractual SLAs, providing detailed troubleshooting, root-cause analysis, and resolution documentation.
- Enforce client-specific security requirements, access controls, and backup/recovery procedures in accordance with compliance standards and best practices.
- Maintain detailed environment documentation, change logs, and knowledge base articles for all assigned clients.
- Collaborate with Service Desk and NOC teams to deliver excellent, consistent support for all managed cloud services customers.
- Stay current with new cloud services, features, and best practices; contribute to service improvements and process optimization.
- Participate in an on-call rotation for after-hours support as required.
Required Skills & Experience
- Associate's or Bachelor's degree in IT, Computer Science, or related field; or equivalent work experience.
- 3+ years hands-on experience supporting, maintaining, or operating cloud platforms (AWS, Azure, or GCP), ideally in a managed services or MSP environment.
- Strong understanding of core cloud services (compute, storage, networking, identity, security, backup/recovery).
- Experience with configuration, monitoring, automation, and Infrastructure-as-Code (Terraform, ARM, CloudFormation, etc.).
- Proficient in scripting languages (e.g., PowerShell, Bash, Python).
- Familiarity with service management tools (e.g., ServiceNow, ConnectWise), ticketing systems, and ITIL practices.
- Excellent troubleshooting, communication, and documentation skills.
- Ability to work independently, prioritize tasks, and manage time while supporting multiple clients and projects.
Desired Skills & Experience
- Industry certifications (e.g., AWS, Azure, or GCP) are a strong plus.
- Familiarity with Zero Trust Architecture (ZTA), TIC 3.0, and security controls
- Exposure to AI/ML tooling within AWS or Azure (e.g., Bedrock, SageMaker, Comprehend, Lex, Azure OpenAI)
- Experience with containers (Docker, Kubernetes), DevOps, and automation tools is desirable.
- Knowledge of regulatory compliance standards (e.g., HIPAA, SOC 2) is advantageous.
# LI-SA1
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is an Equal Opportunity employer including disabilities and veterans.
Selected applicant may be subject to a background investigation and/or education verification.
SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
We are looking for a skilled Cloud Engineer to join our State and Local Platforms and Data Managed Services team. As a core member of our operations group, you will work across multiple client environments, implementing, maintaining, and supporting cloud infrastructure and services. You'll collaborate internal teams and clients to ensure the reliability, security, and performance of cloud-based systems, following industry standards and meeting service-level agreements (SLAs). This is a hybrid position that may require periodic travel to customer facilities. Candidate must be within commuting distance of Columbia, SC.
Essential Duties:
- Deploy, configure, and provide day-to-day operational support for client cloud environments (AWS, Azure, GCP, and/or hybrid).
- Implement and maintain cloud resources, including compute, storage, networking, and security components for multiple clients.
- Support cloud migrations, new implementations, system upgrades, and integrations, working closely with project teams and client contacts.
- Automate routine operational tasks using Infrastructure-as-Code (IaC) tools (e.g., Terraform, ARM, CloudFormation) and scripting (e.g., PowerShell, Python, Bash).
- Monitor system health, performance, cost, and security alerts across client environments, proactively resolving issues and escalating as needed.
- Respond to incidents and service requests per contractual SLAs, providing detailed troubleshooting, root-cause analysis, and resolution documentation.
- Enforce client-specific security requirements, access controls, and backup/recovery procedures in accordance with compliance standards and best practices.
- Maintain detailed environment documentation, change logs, and knowledge base articles for all assigned clients.
- Collaborate with Service Desk and NOC teams to deliver excellent, consistent support for all managed cloud services customers.
- Stay current with new cloud services, features, and best practices; contribute to service improvements and process optimization.
- Participate in an on-call rotation for after-hours support as required.
Required Skills & Experience
- Associate's or Bachelor's degree in IT, Computer Science, or related field; or equivalent work experience.
- 3+ years hands-on experience supporting, maintaining, or operating cloud platforms (AWS, Azure, or GCP), ideally in a managed services or MSP environment.
- Strong understanding of core cloud services (compute, storage, networking, identity, security, backup/recovery).
- Experience with configuration, monitoring, automation, and Infrastructure-as-Code (Terraform, ARM, CloudFormation, etc.).
- Proficient in scripting languages (e.g., PowerShell, Bash, Python).
- Familiarity with service management tools (e.g., ServiceNow, ConnectWise), ticketing systems, and ITIL practices.
- Excellent troubleshooting, communication, and documentation skills.
- Ability to work independently, prioritize tasks, and manage time while supporting multiple clients and projects.
Desired Skills & Experience
- Industry certifications (e.g., AWS, Azure, or GCP) are a strong plus.
- Familiarity with Zero Trust Architecture (ZTA), TIC 3.0, and security controls
- Exposure to AI/ML tooling within AWS or Azure (e.g., Bedrock, SageMaker, Comprehend, Lex, Azure OpenAI)
- Experience with containers (Docker, Kubernetes), DevOps, and automation tools is desirable.
- Knowledge of regulatory compliance standards (e.g., HIPAA, SOC 2) is advantageous.
# LI-SA1
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is an Equal Opportunity employer including disabilities and veterans.
Selected applicant may be subject to a background investigation and/or education verification.
SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
Managed Repair Representative Jobs by Experience Level
See All 467+ Managed Repair Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsManaged Repair Representative Job Market
Who's Hiring
- Liberty Tax30
- Deloitte14
- Amazon Web Services14
- EY9
- Elevance Health9
Top Industries Hiring
- Healthcare & Medical Services13
- Technology & Software7
- Accounting & Auditing4
- Banking & Financial Services3
- Retail2
What Employers Look For
The qualifications that appear most often in managed repair representative jobs.
- One to three years of experience in claims coordination, repair management, or a related customer service role
- Proficiency with claims management or CRM software platforms
- Strong verbal and written communication skills for customer and contractor interactions
- Ability to manage multiple open repair cases simultaneously under deadline pressure
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Knowledge of repair estimation processes or basic construction and automotive repair terminology
Tips for Your Managed Repair Representative Job Search
Tailor your resume to repair workflows
Highlight experience coordinating repairs between contractors, customers, and adjusters. Managed repair representatives are evaluated on their ability to manage multiple active claims, so list the volume of cases you handled and how you kept timelines on track.
Target employers with large vendor networks
Insurance carriers, third-party administrators, and home warranty companies post the most managed repair representative roles. Search by those employer types to find openings aligned with your background in contractor coordination or claims follow-through.
Apply early to roles that fit
Migrate Mate lists managed repair representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Demonstrate CRM and claims system proficiency
Employers expect you to manage repair orders inside claims management or customer relationship platforms. Name the specific systems you have used on your resume rather than listing generic software skills, since platform familiarity shortens onboarding time.
Prepare for scenario-based interview questions
Interviewers test how you handle a contractor who misses a deadline or a customer escalating a repair dispute. Practice walking through real situations where you resolved a repair delay or negotiated a scope change with a vendor under time pressure.
Follow up with a repair-specific thank-you note
Reference a specific scenario discussed in the interview and connect it to how you would manage a similar situation in the role. Generic thank-you notes get overlooked, but one that ties back to contractor timelines or customer communication stands out.
Managed Repair Representative Jobs: Frequently Asked Questions
Which companies are hiring the most managed repair representatives?
Liberty Tax, Deloitte, and Amazon Web Services are hiring the most managed repair representatives right now, with openings concentrated in California, Texas, and Florida, based on current listings on Migrate Mate as of November 2026. These employers tend to hire in volume when claims activity rises seasonally or after weather-related events.
How many managed repair representative jobs are remote?
About 62% of managed repair representative openings are fully remote or hybrid as of November 2026, with phone and digital communication handling most customer and contractor touchpoints. Roles focused on inbound claims coordination and vendor scheduling are the most likely to be offered remotely, while positions requiring on-site inspections or in-person contractor meetings are typically on-site.
How do you become a managed repair representative?
Start by building experience in customer service, claims handling, or a repair-adjacent field such as property management or auto service coordination. Develop familiarity with claims management software, since employers expect you to manage open repair orders from day one. Applying to entry-level coordinator or claims support roles is a common path into the managed repair representative title.
Can you get hired as a managed repair representative with little experience?
Yes, many employers hire candidates with strong customer service backgrounds and train them on the repair-specific side of the role. Emphasize any experience managing schedules, coordinating multiple vendors or contractors, or resolving customer complaints under pressure. Familiarity with home repair, automotive service, or insurance claims, even from a front-line support role, strengthens an application significantly.
What does the managed repair representative interview process look like?
Most interviews include an initial phone screen focused on communication style and customer service experience, followed by one or two rounds covering scenario-based questions about contractor coordination and dispute resolution. Some employers include a brief role-play exercise where you handle a simulated customer complaint or contractor delay. References from previous roles involving high-volume case management carry weight in later stages.
Where can I find and apply to managed repair representative jobs?
You can find and apply to managed repair representative jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and location, then apply directly to each listing from the job page.
See All 467+ Managed Repair Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs