Market Operations Manager Jobs
Market Operations Manager jobs are open across technology, financial services, healthcare, logistics, and retail, at every level from associate to senior and director, with specializations in process optimization, vendor management, and data-driven performance reporting. See the openings below and apply to the ones that match your experience.
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The Senior Manager, Franchise Performance plays a critical role in shaping the long-term health, profitability, and growth potential of the KFC U.S. franchise system. This role leads the development of strategies to optimize the franchisee network, strengthen franchisee performance, and position the system for sustainable growth, partnering with cross-functional teams to translate strategic priorities into action. The role also provides strategic oversight of market planning, ensuring development opportunities align with broader franchise portfolio objectives.
Franchise Portfolio Strategy & Optimization
- Lead the development of KFC U.S.’s long-term franchise portfolio strategy, defining the optimal franchisee network structure to support system health, profitability, and sustainable growth.
- Assess the existing franchisee landscape, including portfolio composition, geographic concentration, operator capabilities, financial health, and growth potential, to identify opportunities to strengthen the system.
- Develop a long-term portfolio optimization roadmap, identifying priority markets, franchisee portfolios, and opportunities for consolidation, ownership transitions, and introduction of new capital.
- Establish strategic frameworks and criteria to evaluate franchisee portfolio opportunities, balancing operator capabilities, financial performance, market potential, and development objectives.
- Develop recommendations for distressed or underperforming portfolios and hand off prioritized opportunities to Franchise & Development Finance for transaction assessment, structuring, and execution.
- Collaborate with Finance and Development to inform incentive structures and investment strategies that encourage franchisee growth, portfolio transformation, and new restaurant development.
- Monitor the impact of portfolio initiatives on restaurant performance, franchisee profitability, royalty generation, and long-term growth capacity to refine the strategy.
Franchisee Performance & Profitability
- Lead strategies to improve franchisee profitability, financial health, and overall system performance.
- Establish a franchisee performance management framework, including KPIs, scorecards, and analytical tools to assess operator performance and identify improvement opportunities.
- Analyze financial and operational results to identify systemic challenges, performance gaps, and opportunities to strengthen restaurant-level economics.
- Partner with Franchise Operations, Finance, and other teams to develop targeted improvement strategies for underperforming franchisees.
- Support franchisee quarterly business reviews and senior leadership engagement forums with actionable performance insights.
- Develop reporting capabilities that give leadership a clear view of franchise system health, emerging risks, and performance opportunities.
Market Planning & Growth Strategy
- Provide strategic oversight of KFC U.S. market planning, ensuring market plans align with franchise portfolio objectives and system growth priorities.
- Guide market-level identification and prioritization of white-space opportunities, trade area optimization, and existing restaurant coverage improvements.
- Partner with Development and Franchise Operations to translate market planning insights into actionable franchisee growth strategies.
- Oversee market planning tools, analytical frameworks, and external vendor relationships to ensure high-quality, data-driven recommendations.
- Support key development decisions by evaluating growth opportunities in the context of franchisee portfolio health and market potential.
Team Leadership & Cross-Functional Collaboration
- Lead, coach, and develop team members supporting franchise portfolio strategy, performance analysis, and market planning.
- Build cross-functional alignment with Finance, Development, Franchise Operations, Legal, and other stakeholders on strategic priorities.
- Translate complex financial, operational, and market analyses into clear recommendations for senior leadership.
- Lead high-priority strategic projects from problem definition through recommendation and implementation planning.
Education/Certifications
- University degree in Business, Finance, Economics, or a related discipline required; MBA or advanced degree preferred.
Experience
- 7+ years of relevant experience in corporate strategy, franchise strategy, business development, management consulting, finance, or related fields.
- Experience in the multi-unit restaurant, retail, or franchise industry strongly preferred.
- Strong strategic and analytical capabilities, with experience solving complex business problems and translating insights into actionable recommendations.
- Strong financial acumen, including unit-level economics, profitability drivers, capital investment decisions, and business performance metrics.
- Experience developing and executing strategic initiatives involving multiple cross-functional stakeholders.
- Excellent communication, presentation, and influencing skills, including the ability to engage and influence senior leadership.
- Ability to independently lead complex projects, manage competing priorities, and deliver results in a fast-paced environment.
- Experience leading, coaching, and developing high-performing teams.
- Advanced proficiency in Microsoft Excel and PowerPoint; experience with business intelligence and analytical tools preferred.
The Senior Manager, Franchise Performance plays a critical role in shaping the long-term health, profitability, and growth potential of the KFC U.S. franchise system. This role leads the development of strategies to optimize the franchisee network, strengthen franchisee performance, and position the system for sustainable growth, partnering with cross-functional teams to translate strategic priorities into action. The role also provides strategic oversight of market planning, ensuring development opportunities align with broader franchise portfolio objectives.
Franchise Portfolio Strategy & Optimization
- Lead the development of KFC U.S.’s long-term franchise portfolio strategy, defining the optimal franchisee network structure to support system health, profitability, and sustainable growth.
- Assess the existing franchisee landscape, including portfolio composition, geographic concentration, operator capabilities, financial health, and growth potential, to identify opportunities to strengthen the system.
- Develop a long-term portfolio optimization roadmap, identifying priority markets, franchisee portfolios, and opportunities for consolidation, ownership transitions, and introduction of new capital.
- Establish strategic frameworks and criteria to evaluate franchisee portfolio opportunities, balancing operator capabilities, financial performance, market potential, and development objectives.
- Develop recommendations for distressed or underperforming portfolios and hand off prioritized opportunities to Franchise & Development Finance for transaction assessment, structuring, and execution.
- Collaborate with Finance and Development to inform incentive structures and investment strategies that encourage franchisee growth, portfolio transformation, and new restaurant development.
- Monitor the impact of portfolio initiatives on restaurant performance, franchisee profitability, royalty generation, and long-term growth capacity to refine the strategy.
Franchisee Performance & Profitability
- Lead strategies to improve franchisee profitability, financial health, and overall system performance.
- Establish a franchisee performance management framework, including KPIs, scorecards, and analytical tools to assess operator performance and identify improvement opportunities.
- Analyze financial and operational results to identify systemic challenges, performance gaps, and opportunities to strengthen restaurant-level economics.
- Partner with Franchise Operations, Finance, and other teams to develop targeted improvement strategies for underperforming franchisees.
- Support franchisee quarterly business reviews and senior leadership engagement forums with actionable performance insights.
- Develop reporting capabilities that give leadership a clear view of franchise system health, emerging risks, and performance opportunities.
Market Planning & Growth Strategy
- Provide strategic oversight of KFC U.S. market planning, ensuring market plans align with franchise portfolio objectives and system growth priorities.
- Guide market-level identification and prioritization of white-space opportunities, trade area optimization, and existing restaurant coverage improvements.
- Partner with Development and Franchise Operations to translate market planning insights into actionable franchisee growth strategies.
- Oversee market planning tools, analytical frameworks, and external vendor relationships to ensure high-quality, data-driven recommendations.
- Support key development decisions by evaluating growth opportunities in the context of franchisee portfolio health and market potential.
Team Leadership & Cross-Functional Collaboration
- Lead, coach, and develop team members supporting franchise portfolio strategy, performance analysis, and market planning.
- Build cross-functional alignment with Finance, Development, Franchise Operations, Legal, and other stakeholders on strategic priorities.
- Translate complex financial, operational, and market analyses into clear recommendations for senior leadership.
- Lead high-priority strategic projects from problem definition through recommendation and implementation planning.
Education/Certifications
- University degree in Business, Finance, Economics, or a related discipline required; MBA or advanced degree preferred.
Experience
- 7+ years of relevant experience in corporate strategy, franchise strategy, business development, management consulting, finance, or related fields.
- Experience in the multi-unit restaurant, retail, or franchise industry strongly preferred.
- Strong strategic and analytical capabilities, with experience solving complex business problems and translating insights into actionable recommendations.
- Strong financial acumen, including unit-level economics, profitability drivers, capital investment decisions, and business performance metrics.
- Experience developing and executing strategic initiatives involving multiple cross-functional stakeholders.
- Excellent communication, presentation, and influencing skills, including the ability to engage and influence senior leadership.
- Ability to independently lead complex projects, manage competing priorities, and deliver results in a fast-paced environment.
- Experience leading, coaching, and developing high-performing teams.
- Advanced proficiency in Microsoft Excel and PowerPoint; experience with business intelligence and analytical tools preferred.
Market Operations Manager Jobs by Experience Level
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Find JobsMarket Operations Manager Job Market
Who's Hiring
- CARVANA46
- JPMorganChase31
- Tesla6
- Dollar General5
- PODS4
Top Industries Hiring
- Energy
- Technology & Software
What Employers Look For
The qualifications that appear most often in market operations manager jobs.
- 3-5 years of experience in operations, revenue operations, or go-to-market strategy
- Proficiency with CRM platforms and business intelligence or reporting tools
- Demonstrated ability to manage cross-functional projects from planning through execution
- Strong data analysis skills and comfort working with large operational datasets
- Experience building or improving internal processes, workflows, or standard operating procedures
- Bachelor's degree in business, operations management, marketing, or a related field
Tips for Your Market Operations Manager Job Search
Quantify your process improvement results
Hiring managers for market operations roles want to see outcomes, not duties. Replace vague bullets like 'managed vendor relationships' with figures showing cost reductions, cycle time improvements, or error rate decreases you drove directly.
Tailor keywords to each job description
Market operations postings vary widely in vocabulary. One listing calls it 'go-to-market enablement,' another says 'revenue operations alignment.' Mirror the exact language from each posting in your resume so applicant tracking systems flag you as a match.
Apply early to roles that fit
Migrate Mate lists market operations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight cross-functional coordination experience
Market operations roles sit at the intersection of sales, marketing, finance, and supply chain. Explicitly name the teams you coordinated with and the business outcomes those collaborations produced, not just the processes you managed.
Prepare a scenario answer about data discrepancies
Interviewers frequently ask how you've handled conflicting data across systems or departments. Prepare a specific example where you identified a reporting gap, diagnosed the root cause, and drove a resolution that changed an operational decision.
Negotiate by anchoring to scope, not title
Market operations manager compensation varies sharply based on team size, budget ownership, and system complexity. Before your offer conversation, document the exact scope of the role and use that to anchor your negotiation rather than relying on title comparisons alone.
Market Operations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most market operations managers?
The most active employers for market operations managers right now are CARVANA, JPMorganChase, and Tesla, and the most openings are in Texas, California, and Illinois, based on current listings on Migrate Mate as of November 2026. Demand is especially concentrated at technology companies, financial services firms, and large retail and logistics organizations.
How many market operations manager jobs are remote?
About 64% of market operations manager openings are fully remote or hybrid as of November 2026, reflecting the role's heavy reliance on digital tools and cross-functional coordination that can be done asynchronously. Sub-areas like go-to-market strategy, revenue operations, and data reporting tend to offer the most remote flexibility, while roles tied to physical supply chain or in-person vendor management are more likely to require on-site presence.
How do you become a market operations manager?
Start by building experience in an operations, sales ops, or marketing ops role where you own measurable processes and work across teams. Develop proficiency in CRM systems, data reporting tools, and project management methods. Move into project lead or coordinator roles that give you budget or vendor ownership. Demonstrate impact through documented process improvements, then apply for manager-level positions where cross-functional leadership is a core requirement.
Can you get a market operations manager job without direct experience?
You can transition into a market operations manager role if you have adjacent experience in areas like sales operations, marketing coordination, supply chain, or business analysis. Emphasize transferable skills such as data analysis, process documentation, and cross-team project management. Obtaining a project management certification or completing coursework in operations or business analytics strengthens your candidacy when you lack a direct title match on your resume.
What does the market operations manager interview process look like?
Most processes start with a recruiter screen focused on your background and scope of previous roles. That is followed by a hiring manager conversation that digs into how you've built or improved operational processes and managed cross-functional stakeholders. Later rounds typically include a case study or take-home exercise involving a data problem, process gap, or go-to-market scenario. Final interviews often involve senior leaders or peers from teams like sales, finance, or product.
Where can I find and apply to market operations manager jobs?
You can find and apply to market operations manager jobs on Migrate Mate, which lists current openings from companies across the United States. Search the listings to find roles that match your experience level and industry focus, then apply directly to each one that fits.
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Find roles that match your experience and apply in just a few clicks.
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