Marketing Operations Manager Jobs in Los Angeles, CA

About The Team

This is an in-house role for a family of brands built around two influential Los Angeles attorneys and the communities they've grown. This isn’t your typical legal marketing job it is fast-paced, fun and extremely creative.

You'll keep the marketing systems behind them running. Each brand has its own design system, audience and voice. Your job is to keep all of them organized, accurate and easy to work with.

The role

This role is a flexible hybrid role requiring up to 2 days a week in office.

You own the systems behind our marketing: design assets, websites, event pages, email lists and newsletters. This is a hands-on seat: you build it, organize it, keep it accurate and make it repeatable.

We're looking for the person who makes the whole team's life easier. You hear an idea once, figure out what needs to happen, and run with it. And when you see something that could be better, you flag it and fix it.

You'll report to our Head of Marketing, who sets the overall marketing strategy. You'll work closely with our Social Media Manager, who owns social media, while you own everything that happens after someone clicks: the page they land on, the form they fill out, the email they get next.

In a typical day you'll:

• design a YouTube thumbnail or event graphic in Canva
• update a web page or build an event registration page
• tag, clean and segment contacts
• upload podcast episode with optimized title and description
• update team spreadsheets
• conduct research for new marketing initiative

We don't measure this job in tasks checked off. We measure it in systems that run without anyone chasing them, newsletters that go out on time, and a team that can always find what it needs.

What you'll do

Design

• Create Canva graphics as needed, using each brand's design system
• Design YouTube thumbnails in Canva for each brand's channel
• Manage the asset library: logos, photos, templates and files, organized so anyone on the team can find them

Web and events

• Make simple website updates across our brands
• Build event registration pages and ticketing workflows
• Set up payment flows and confirmation emails, and test them end to end before launch

Email and CRM

• Organize and maintain our contact lists
• Tag and segment contacts so the right people get the right emails
• Build and maintain automated email sequences
• Produce newsletter from draft to publish + occasional segmented/targeted emails

Podcast

• Upload fully edited podcast episodes to YouTube and audio platforms
• Create SEO optimized episode titles & descriptions
• Track downloads and analytics in team spreadsheet

Inquiries and sponsors

• Route inbound inquiries from website forms to the right person
• Support sponsor pitching as needed, from research to outreach to follow-up

Make things better

• Spot what's slowing the team down and suggest the solution: a better template, a cleaner process, a shared checklist
• Proofread and double-check everything before it goes out
• Look at what's working and suggest ways to improve it

What we're looking for

Must-haves

• Minimum of 3 years in marketing operations/project management
• Strong Canva skills: you build clean, on-brand graphics and thumbnails from a design system
• Hands-on experience updating and organizing CRM through Constant Contact or similar newsletter platform: lists, tags, segments and automations
• Experience updating websites, landing pages on Kajabi and Squarespace
• Experience building event registration pages and ticketing in Eventbrite and Kajabi
• Highly organized: you name files consistently, document how things work and leave systems cleaner than you found them
• Familiarity with automation tools such as Zapier
• Clear, careful writing and an eye for typos and broken links
• Experience using Claude and other AI tools to speed up design, writing and setup, with the judgment to keep the result accurate and on-brand

Nice-to-haves

• Experience supporting personal brands or founder-led organizations
• Payment and checkout tools such as Stripe
• Sponsor or partnership outreach
• Experience working in the legal industry

What success looks like after 90 days

• The asset library is organized, and anyone on the team can find what they need
• Newsletters go out on schedule for every brand
• Contact lists are clean, tagged and segmented
• Event pages, payments and confirmations work end to end without manual fixes
• Every website inquiry reaches the right person within one business day

You might be our person if…

• You hear it once and get it. Give you the goal, and you figure out the path.
• You make the team's life easier. You notice the file no one can find or the form going to the wrong inbox, and you fix it before anyone asks.
• You work toward the same goal we do. You care how the whole team does, not just what's on your own list.
• You have urgency. If it can be done today, it doesn't sit on your list for three days.
• You take ownership. You see what needs doing and do it.
• You catch the details. The typo, the broken link, the wrong date: you find it before it goes out.
• You're creative but practical. You come up with a better way, then actually build it.
• You adapt. Priorities change and opportunities pop up. You pivot without losing momentum.
• You take pride in your work. You don't ask "Is this good enough?" You ask "How can I make this better?"

This is not the job for you if…

• You need constant direction or frequent reminders
• You enjoy doing the same thing every day
• You stop at roadblocks
• You rush through work and miss important details
• You'd rather protect your own lane than help the team win

How to apply

Send your résumé and examples of your work. We’d love to see examples of systems and designs you’ve created.

Please include:

• Canva graphics or YouTube thumbnails you designed
• An email sequence, newsletter or event page you built, with a note on what you personally did
• The tools you've used most

Please don't share confidential information from current or past employers or clients.

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Los Angeles, CA 90041