Medical Assistant Jobs in Charlotte, NC

What We Offer:

Join Novant Health Ballantyne Pediatrics as a Certified Medical Assistant (CMA) and help provide compassionate, personalized care to patients. You’ll work alongside a collaborative clinical team while building meaningful relationships with patients and supporting them throughout their care journey.

This role is ideal for candidates with previous experience working with pediatrics patients or in a medical office setting, though motivated new graduates are encouraged to apply!

When you join Novant Health as a CMA, you will be able to:

• Build your skills and experience in a pediatric practice
• Work alongside an experienced, collaborative clinical team
• Grow your career through professional development and advancement opportunities
• Access tuition reimbursement and Future Forward education benefits
• Enjoy a competitive benefits package and Public Service Loan Forgiveness eligibility

Location: Charlotte, NC

What We're Looking For:

• Education: High School Diploma or GED, required. Candidates will provide proof of current certification from one of the approved certifying registries including: • CMA with the American Association of Medical Assistants (AAMA) • CCMA with the National Health Career Association (NHA) • RMA with the American Medical Technologists (AMT) • American Registry of Medical Assistants (NHCWA) • National Center for Competency Testing (NCCT) • National Association for Health Professionals (NAHP) • American Allied Health (AAH) RMA with the American Registry of Medical Assistants (ARMA). If a candidate is not currently certified, they must obtain certification or registration by the end of the sixth month of their hire and sign an education agreement, required.
• Experience: Previous work in a medical office, preferred.
• Licensure/Certification: Current certification, or ability to obtain within 6 months of hire as CMA, RMA or CCMA, required. Current State Drivers License (Palliative Care Only), required.
• Additional Skills (required): Ability to successfully complete generic and department specific skills validation and competency testing.

What You'll Do:

• Room patients, obtain medical histories, and record vital signs to prepare them for provider visits.
• Administer injections, immunizations, and vaccines in accordance with clinical protocols.
• Perform point-of-care testing and accurately document results in the electronic medical record.
• Manage in-basket messages and follow up on patient requests, test results, and provider communications.
• Respond to patient inquiries by phone, portal, or in person, providing assistance and escalating concerns when appropriate.