Office Manager Jobs in Houston, TX

Carolina Pintos Therapy, PLLC — the post-surgical recovery clinic Houston's leading plastic surgeons refer to — is hiring a bilingual Office Manager to run the front of our Memorial / Energy Corridor clinic. W-2 employee from day one. $17–$21 per hour. Spanish and English fluency required.

You set the tone patients feel when they walk in, keep the schedule full and accurate, and let our therapists focus entirely on treating.

What you'll do

• Greet every patient and make sure required forms are complete before treatment
• Manage the appointment book end to end: bookings, confirmations, cancellations, rescheduling
• Follow up with patients who started booking but didn't finish, and check in on past patients about their recovery
• Answer calls, texts, and emails and turn genuine interest into booked appointments
• Coordinate with therapists; escalate clinical questions rather than answering them
• Lead and delegate to front-desk staff
• Process payments, deposits, and daily financial records
• Keep the clinic presentable and stocked — supplies, linens, restroom, lobby, and coordinating the laundry service

What we need

• Fluent in Spanish and English (required) — many of our patients discuss their surgery and recovery in Spanish
• 3+ years of customer service experience in a medical or clinical setting
• 3+ years of management or team-lead experience
• Familiarity with medical terminology, basic anatomy, and post-surgical treatment
• Comfortable with phone systems, scheduling software, and general computer work
• Working knowledge of Instagram and TikTok for day-to-day clinic communication
• Available to work some weekends and holidays
• Discretion with patient information and a clear understanding of HIPAA
• High school diploma or equivalent (required); Associate's or Bachelor's degree preferred
• A plus, not required: sales experience; WordPress; experience in a plastic surgery, dermatology, or physical therapy practice

What we provide

• Company laptop and company cell phone; structured onboarding in our systems, front-office HIPAA practices, and clinical literacy
• 401(k) retirement plan with company Safe Harbor match, discretionary profit sharing, and immediate vesting on all company contributions (eligibility begins after one year; plan documents govern)
• Medical plan
• Employee discount on clinic treatments
• Eligibility for our annual performance bonus program
• Real career advancement — our Principal Office Manager grew into that role from this seat
• A sale bonus opportunity for lead roles: team members invited into a lead position may be offered our Sale Bonus and Phantom Equity agreement, a bonus calculated as 1% of the net proceeds if the company is ever sold. Offered by invitation under a separate written agreement; requires active employment in good standing at closing; not an ownership interest; not a guarantee of any amount

Compensation and schedule

• $17.00–$21.00 per hour depending on experience, paid bi-weekly
• Non-exempt position; overtime paid per law
• Full-time, generally 30–40 hours per week, with flexibility to cover some weekends and holidays
• Based at our Memorial / Energy Corridor location, with occasional coverage at The Woodlands

Hiring process: Application (10–15 minutes; résumé welcome but not required) → 30-minute phone interview → in-person interview with Carolina Pintos → background check → written offer through our secure signing portal.

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Retirement plan

Application Question(s):

• How much do you expect to make per hour or per year?
• Are you available to work some weekends and holidays when patient schedules require it?

Experience:

• Customer Service: 3 years (Required)
• Management: 3 years (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Houston, TX 77079 (Required)

Work Location: In person