Operations Director Jobs in Los Angeles, CA

Annette English + Associates (“AE+A”) is a Los Angeles interior design studio with 25+ years of creating spaces that endure. We’re looking for an experienced operator — a builder of systems and a steward of teams — to run the operational engine of our boutique firm and lead procurement across luxury residential projects. Whether your background is rooted in design, or you’re a strong cross-functional operator from another industry ready to bring that discipline to our, we want to hear from you. This role sits at the heart of everything we do.

Reports to Principal & Partner, FLSA Exempt, 5+ years of experience, 4-days in office and 1 day remote, Los Angeles, CA

THE OPPORTUNITY
This is a dual mandate: run the operational engine of a boutique firm — owning HR, finance, and operational systems — and lead FF&E procurement across a portfolio of luxury residential projects. You'll report directly to the Principal and Partners and work across every department — equal parts strategist, builder, and executor.

OPERATIONS — WHAT YOU'LL OWN
01 Design and continuously refine company-wide SOPs — building out an office playbook and optimizing Asana automations that make the studio run without friction.
02 Lead human resources operations — payroll, onboarding, benefits, performance management, time tracking, and serving as the go-to liaison between staff and leadership.
03Oversee financial administration — monthly billing reviews, client payment processing, project allowance tracking, and partnering with accounting on reconciliations.
04 Keep the firm resourced and staffed — maintain quarterly staffing sheets, project timelines, and assist in drafting proposals and contract addenda.
05 Manage company-wide renewals — insurance, benefits packages, and software agreements — proactively, so nothing lapses.
06 Cultivate vendor and contractor relationships and keep weekly staff and executive meetings focused, prepared, and actionable.

PROCUREMENT — WHAT YOU'LL OWN
01Lead full-cycle FF&E procurement across multiple concurrent projects — from proposals and purchase orders through to final delivery and installation.
02Own project logistics end-to-end: expediting, inventory management, warehouse coordination, and weekly status reporting to keep every stakeholder informed.
03 Manage project financials in close partnership with the design team — budgets, fund requests, markup tracking, account transfers, and invoicing.
04 Maintain rigorous financial records: weekly bank reconciliation reviews and monthly audits of WIP, client deposit, and vendor deposit reports.
05 Keep Asana procurement and expediting boards current, and communicate progress clearly so the whole team always knows where every order stands.

WHO YOU ARE — REQUIRED
— Bachelor’s degree in business, finance, operations, or a related field — or equivalent professional experience
— 5+ years in operations, finance, or procurement leadership, ideally including full-cycle vendor management and supply chain or logistics oversight
— Demonstrated experience building and scaling operational systems, SOPs, and cross-functional processes
— Proficiency in Microsoft Office and Google Workspace; experience with Asana or similar project management tools (Design Manager experience a plus — training provided)
— High-level budgeting, forecasting, and financial reconciliation skills
— Full-cycle HR/people operations experience: payroll, benefits, performance management, and employee relations
— Exceptional written, verbal, and organizational communication skills

WHO YOU ARE — PREFERRED
— Background in a boutique interior design firm a plus
— Familiarity with luxury residential design workflows
— A track record of organizational restructuring or scaling operations
— Experience supervising administrative or procurement staff
— Genuine investment in design culture and craft
— A track record of building things that outlast you

LOCATION
Los Angeles, CA, 4-day in-office and 1-day remote

COMPENSATION
Competitive; $90,000 – $120,000 annually, commensurate with experience (CA SB 1162)

BENEFITS
Health insurance, PTO, paid holidays, 401 (k) eligibility

We treat flexibility and initiative as assets. Growth beyond the defined role is actively supported — including stretch assignments with mentorship from firm leadership, and a clear path toward greater scope and seniority for the right person.

To apply, email careers@annetteenglish.com with your resume.

Pay: $90,000.00 - $120,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Ability to Commute:

• Los Angeles, CA 90038 (Required)

Work Location: In person