Operations Director Jobs in Los Angeles, CA
Operations Director jobs in Los Angeles are concentrated in Downtown LA, Century City, and El Segundo, across entertainment, logistics, healthcare, and tech. Employers hiring right now include Chick-fil-A Restaurants, University of Southern California, and University of California Los Angeles. See the openings below and apply to the ones that match your experience.
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Director of Operations, Personal Injury Law Firm
Law Office of Asher Hoffman, APC | Los Angeles (Wilshire), with a Long Beach office
Full-time | Hybrid (3 days in office) | $95,000 to $115,000 per year plus performance bonus
About Us
The Law Office of Asher Hoffman, APC is a plaintiff-side personal injury firm representing clients injured in auto accidents, rideshare collisions, premises incidents, and UM/UIM claims. We are a growing, owner-led firm with a strong caseload and a team that genuinely cares about our clients. We are looking for an operations leader to take ownership of how the firm runs so our attorney can focus on practicing law and building the practice.
The Role
This is not a traditional office manager position. You will be the operational backbone of the firm: owning case flow from intake through settlement and disbursement, leading and developing staff, building and enforcing systems, and giving firm leadership clear visibility into how the business is performing. This is a hands-on leadership role for someone who likes building structure, solving problems before they become problems, and holding a team to a high standard.
What You'll Do
- Manage day-to-day firm operations and serve as the primary point of contact for staff, so routine decisions no longer route through the attorney
- Oversee the full case lifecycle: intake, treatment monitoring, records and bills collection, demand preparation, negotiation support, settlement, lien resolution, and disbursement
- Build, document, and maintain SOPs, checklists, and workflows for every stage of a case
- Track and report on firm KPIs such as case cycle time, time from end of treatment to demand, caseload per case manager, and lien resolution time
- Supervise, train, and hold accountable case managers and support staff; lead hiring, onboarding, and performance reviews
- Maintain litigation and statute of limitations tracking in coordination with the attorney
- Manage case management software, vendors, medical providers, and records companies
- Identify bottlenecks and implement improvements in technology, staffing, and process
- Uphold client communication standards so clients are consistently updated and well cared for
What We're Looking For
- 3+ years of experience at a plaintiff personal injury law firm, including supervisory or management responsibility (senior case managers and pre-lit managers ready to step up are encouraged to apply)
- Deep understanding of the PI case lifecycle, including medical liens, Medi-Cal and Medicare liens, and settlement disbursement
- Experience leading and developing a team
- Strong command of case management software (e.g., Filevine, CASEpeer, Litify, SmartAdvocate, or similar) and Excel
- Highly organized, data-driven, and comfortable setting and enforcing deadlines
- Excellent written and verbal communication
- Bilingual in Spanish and English is a strong plus
Schedule and Location
- Hybrid: 3 days per week in office, 2 days remote
- Primarily based at our Wilshire office, with periodic time at our Long Beach office
- Must live within commuting distance of Los Angeles
Compensation and Benefits
- Salary: $95,000 to $115,000 per year, depending on experience (exempt)
- Annual performance bonus of up to 10% of base, tied to firm and operational goals
- Formal salary review at 6 months
- Health benefits / PTO / 401(k)
To Apply
Submit your resume and a short cover letter describing a system or process you built or improved at a prior firm and the results it produced. Applications without a cover letter will not be considered.
Pay: $95,000.00 - $115,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
Work Location: Hybrid remote in Los Angeles, CA 90010
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Find Operations Director JobsOperations Director Job Market in Los Angeles
Who's Hiring
- Chick-fil-A Restaurants36
- University of Southern California18
- University of California Los Angeles18
- BNY9
- ghj9
Top Industries Hiring
- Staffing & Recruiting
Operations Director Jobs in Los Angeles: Frequently Asked Questions
How do I get a operations director job in Los Angeles?
Focus your search on the sectors that drive the most operations director hiring in Los Angeles: entertainment and media, healthcare systems, logistics and distribution, and technology. Employers in Century City, Culver City, and the South Bay tend to hire at the director level with urgency. Candidates who can show experience managing multi-site teams or vendor relationships in high-volume environments stand out in this market.
Which companies hire operations directors in Los Angeles?
Employers hiring operations directors in Los Angeles right now include Chick-fil-A Restaurants, University of Southern California, and University of California Los Angeles, based on current listings on Migrate Mate as of September 2026. Los Angeles draws a mix of major studios, hospital networks, regional distribution companies, and fast-growing tech firms, all of which hire at the director level on a regular basis.
Are there remote operations director jobs in Los Angeles?
Yes, but with limits, operations director roles that involve managing physical sites, warehouse floors, or in-person teams are rarely fully remote, while those focused on process optimization, vendor management, or analytics can often be hybrid. About 56% of operations director openings tied to Los Angeles are remote or hybrid as of September 2026. Strategy-heavy and corporate operations roles in sectors like tech and media tend to offer the most flexibility locally.
How can I get a operations director job in Los Angeles with little or no experience?
The most realistic entry path in Los Angeles is moving up from an operations manager or senior coordinator role within the same organization, particularly at mid-size companies in logistics, healthcare, or entertainment where internal promotions are common. Starting at a regional distribution hub in the Inland Empire or a growing healthcare network in the San Fernando Valley can accelerate that path. Candidates who build experience managing cross-functional teams or overseeing process improvement projects get to director-level faster than those in purely administrative tracks.
Which industries hire the most operations directors in Los Angeles?
Los Angeles operations director roles concentrate in Staffing & Recruiting, based on current listings on Migrate Mate as of September 2026. Los Angeles's scale as a port city, media capital, and growing tech hub creates persistent demand across each of these sectors for leaders who can manage complex, high-volume operations.
Related Jobs in California
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