Operations Director Jobs in Charlotte, NC

Senior Director, Deal Strategy & Operations

Intapp is the industry cloud for professional and financial services. Our connected platform helps firms unify their operations, accelerate growth, and deliver differentiated client experiences. Trusted by the world’s leading accounting, legal, and advisory firms, we offer AI-powered solutions that streamline the entire client lifecycle.

The VP, Deal Strategy and Operations is a critical leadership role responsible for overseeing end-to-end commercial execution—from deal structuring to contract finalization—ensuring every strategic transaction is managed with precision, velocity, and alignment to business goals. This individual will lead core functions including the Deal Desk, complex deal management, commercial contract operations, and bespoke pricing support for the firm’s largest enterprise opportunities (Select Bid).

You will collaborate across Sales, Legal, Finance, Product, and Executive teams to ensure that Intapp’s deals are well-structured, competitively priced, contractually sound, and efficiently executed.

What you will do:

• Deal Desk Leadership: Build and lead a world-class Deal Desk function that supports field teams with deal structuring, pricing guidance, approvals, and compliance with commercial policy.

• Deal Management: Drive end-to-end deal execution across enterprise and strategic accounts—partnering with sales, legal, and finance to remove friction, accelerate cycles, and ensure internal alignment.

• Contracts Management: Oversee the commercial contract process, including redlines, negotiations, and coordination with legal counsel. Develop scalable templates, playbooks, and governance practices.

• Select Bid Strategy: Lead bespoke pricing and commercial modeling for the most complex and high-value deals. Ensure strategic alignment, risk mitigation, and value capture for Intapp in competitive procurement scenarios.

• Process Optimization: Design and refine commercial workflows, approval matrices, and escalation paths to reduce deal latency and increase scalability.

• Executive Collaboration: Partner with senior stakeholders (Sales, Legal, Finance, Product) to align on strategic deal terms, business risk posture, and margin protection.

• Data & Insights: Deliver visibility into pipeline quality, pricing trends, discounting behavior, and deal velocity through dashboards and commercial analytics.

• Team Leadership: Recruit, mentor, and lead a high-performing transaction management team capable of supporting a global, fast-paced sales organization.

• Commercial Enablement: Educate the field on pricing policies, contracting standards, and best practices to drive consistency and confidence in deal-making.

What you will need:

• 10–15 years of experience in enterprise SaaS with deep expertise in deal desk, commercial operations, or revenue strategy.

• Demonstrated success supporting complex, high-value transactions in a global B2B environment.

• Strong understanding of SaaS business models, pricing strategies, and contract structures.

• Executive presence and ability to influence cross-functionally at senior levels.

• Proven leadership experience managing high-performing, cross-functional teams.

• Exceptional attention to detail, judgment, and problem-solving in high-stakes deal environments.

• Experience with CPQ tools, CLM systems, and CRM platforms.

• Bachelor’s degree required; JD or MBA is a plus

What you will gain:

At Intapp, you'll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You'll be part of a growing public company, with a modern work environment that's connected yet flexible and where your professional growth and well-being are top priorities. We'll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.

Here, you will have the opportunity to:

• Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.

• Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.

• Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.

Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.