People Operations Specialist Jobs in North Carolina

GENERAL INFORMATION

Req #
WD00100556
Career area:
Human Resources
Country/Region:
United States of America
State:
North Carolina
City:
Whitsett
Date:
Monday, June 15, 2026
Working time:
Full-time

WHY WORK AT LENOVO

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

JOB TITLE: MANUFACTURING LEARNING & DEVELOPMENT SPECIALIST

JOB SUMMARY

The Manufacturing Learning & Development Specialist is responsible for designing, implementing, and managing training programs that enhance employee skills, improve operational performance, and support continuous improvement within a manufacturing environment. This role partners with operations, quality, safety, and HR teams to ensure workforce capability aligns with business goals and compliance requirements.

KEY RESPONSIBILITIES

Training Program Development:

• Design, develop, and deliver training programs for manufacturing employees (e.g., onboarding, technical skills, leadership, safety, and compliance)
• Create standardized training materials, including SOPs, job aids, e-learning modules, and assessments
• Partner with subject matter experts (SMEs) to ensure training content is accurate and relevant

Workforce Capability & Skill Development:

• Conduct training needs analyses to identify skill gaps across manufacturing roles
• Develop skill matrices and competency frameworks for production positions
• Support cross-training and upskilling initiatives to increase workforce flexibility

Safety & Compliance Training:

• Ensure all training meets OSHA, regulatory, and company compliance standards
• Coordinate and track mandatory training (e.g., safety procedures, quality standards, GMP)
• Maintain training records and documentation for audits

Learning Delivery & Facilitation:

• Facilitate instructor-led training sessions, workshops, and hands-on learning
• Support onboarding and orientation programs for new hires
• Utilize blended learning methods (classroom, e-learning, on-the-job training)

Performance Improvement:

• Analyze training effectiveness using KPIs (e.g., productivity, quality, safety metrics)
• Recommend improvements to processes based on training outcomes
• Support continuous improvement initiatives such as Lean, Six Sigma, or Kaizen events

Learning Systems & Reporting:

• Manage the Learning Management System (LMS) and track employee progress
• Generate reports on training completion, effectiveness, and compliance
• Maintain accurate training records and documentation

QUALIFICATIONS

Education

• Bachelor’s degree in Human Resources, Organizational Development, Education, or related field (or equivalent experience)

Experience

• 5+ years of experience in Learning & Development, preferably in a manufacturing or industrial environment
• Experience with training delivery, instructional design, and adult learning principles
• Familiarity with Lean Manufacturing, Six Sigma, or continuous improvement methodologies (preferred)

Skills & Competencies

• Strong communication and facilitation skills
• Ability to translate technical processes into effective training content
• Knowledge of manufacturing operations, safety standards, and compliance requirements
• Project management and organizational skills
• Experience with LMS platforms and e-learning tools
• Data-driven mindset with the ability to measure training effectiveness

KEY PERFORMANCE INDICATORS (KPIs)

• Training completion rates and compliance metrics
• Reduction in safety incidents
• Improvements in productivity and quality
• Time-to-competency for new hires
• Employee skill progression and retention

WORKING CONDITIONS

• Primarily based in a manufacturing facility with exposure to production environments
• May require flexible hours to support multiple shifts
• Occasional travel for training or multi-site support

PREFERRED CERTIFICATIONS (OPTIONAL)

• Certified Professional in Learning & Performance (CPLP / CPTD)
• Six Sigma Green Belt or higher
• OSHA or safety-related certifications

CAREER PROGRESSION

• L&D Manager / Training Manager
• Organizational Development Leader
• Plant HR Manager or Operations Leadership roles

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

ADDITIONAL LOCATIONS:

• United States of America - North Carolina - Whitsett
• United States of America
• United States of America - North Carolina
• United States of America - North Carolina - Whitsett