People Operations Specialist Jobs in Illinois

INTRODUCTION

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Human Resources Specialist to join our amazing culture. In this role, within Shared Services, you will support the HR department by executing a range of administrative and operational tasks related to colleague services, onboarding, and data management. This role is essential in providing high-quality support to colleagues and managers across the organization, ensuring HR processes and policies are implemented effectively and efficiently. This position will also serve as a help desk for basic HR policy information and will work to resolve or escalate issues as needed. As a Human Resources Specialist, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

WHO YOU ARE

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture and embrace equal opportunity. You strive to be the best version of yourself at work and home. You want to grow with us and deliver results as an exceptional Human Resources Specialist.

WHO WE ARE

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

WHAT YOU’LL DO

Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.

Colleague Services

• Serve as the first point of contact for colleague inquiries related to HRIS transactions and HR policies via phone and email.
• Assess colleague questions to determine nature of problem and to resolve the issue(s) or escalate to higher levels of technical/functional support.
• Provide timely and accurate information to colleagues and managers on HR-related issues.
• Initiate the onboarding platform within UKG for new hires.
• Assist with colleague exit processes and final paperwork.
• Complete password resets and role assignments in UKG.
• Log and track calls to look for areas to improve HR process training and reference guide materials and will be responsible for updating such documentation.

Background Checks and Drug Tests:

• Coordinate and manage pre-employment background checks and drug testing processes.
• Coordinate and manage background checks and drug testing requirements for customer badging requirements.
• Communicate with candidates and external vendors to facilitate timely completion of screenings.
• Ensure compliance with legal and company standards throughout the screening process.
• Review and verify the results of background checks and drug tests and coordinate any necessary follow-up actions.

Compliance and Documentation:

• Maintain colleague records and ensure that all HR documentation complies with legal and company standards.
• Assist with the preparation of compliance reports and audits.
• Monitor and ensure adherence to company policies and employment laws.

HR Systems and Data Management:

• Update and maintain HRIS (Human Resource Information System) with accurate colleague information.
• Process and maintain colleague status, position changes and pay rate changes in the HRIS system.
• Facilitate I-9 processing/documentation for new hires and reverifications for current colleagues.
• Provide weekly, monthly, and quarterly reports on HR metrics and data, including new hires, terminations, transfers, leaves of absences, workers’ compensation, and other relevant information.
• Generate HR reports as needed for internal stakeholders.
• Conduct audits of colleague data to ensure completeness and accuracy.
• Ensure data integrity and confidentiality in all HR systems.

General HR Support:

• Review incoming mail, categorizing documents based on content and urgency, and distributing them to the relevant team members.
• Performs other duties as assigned.

WHAT YOU’LL NEED

• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS systems (UKG & Workday).
• Knowledge of HR laws, regulations, and best practices.
• Experience with background checks and drug testing processes required.
• High attention to detail and ability to manage multiple priorities.
• Ability to maintain confidentiality.
• Ability to work independently, multi-task, and prioritize.

COMPANY BENEFITS

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

REQUIREMENTS

Education:

Bachelor’s degree in Human Resources, Business Administration, or related field experience; or equivalent work experience.

Experience:

Previous experience in Human Resources (2-5 years). HR Shared Services experience preferred.

Convergint is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.