People Operations Specialist Jobs in Missouri

Hiring Department

Benefits

Job Description

Review, analyze and update data in PeopleSoft to ensure benefit eligibility and enrollment discrepancies through On Demand processing to ensure accuracy. Presented with multiple reports for data analysis and error correction that require in-depth research and resolution based on standard practices, written policy and consistent procedure.

Analyze and correct discrepancies received on a weekly report that identifies errors across all benefit plans that affects employee plan enrollment eligibility, vendor file data and employee benefits administration data.

Works cross-functionally with Benefits HRIS specialists in performing system testing for set up changes to ensure system is processing as it should. Identify improvement recommendations and participate on policy work teams, contributing knowledge of PeopleSoft, benefits processes and policies.

Maintain communications with appropriate stakeholders throughout the process.

Review vendor reporting (Medical, Dental, Vision and Medicare Advantage Plan) and conduct internal audits to ensure accurate information is sent on eligibility files. Correct data and/or inform vendor of correct enrollment information as necessary.

Generate routine queries to identify life plan inconsistencies and errors as well as Annual Benefits Base Rate (ABBR) discrepancies. Communicate with campuses and oversee correction process by internal teams.

Oversees the review and verification of Proof of Relationship documentation to ensure dependents meet eligibility requirements for benefit coverage. Ensures compliance with plan rules by validating submitted documentation and coordinating follow-up for incomplete or insufficient records.

Shift

Monday - Friday, 8:00am-5:00pm

Minimum Qualifications

A bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Bachelor’s degree and three years of human resources office experience demonstrating knowledge of basic employment laws, exceptional customer service and organizational skills.

Excel spreadsheet skills with experience with v-lookup and pivot tables is preferred, attention to detail, accuracy and ability to follow through independently. PeopleSoft experience is helpful.

Team player with interpersonal, customer service and communication skills.

Proven analytic and problem-solving skills. Ability to multi-task in a fast-paced environment. Works autonomously and uses sound judgment.

Anticipated Hiring Range

Salary Range: $24.00 - $26.00 per hour

Grade: GGS 009

University Title: Human Resources Specialist III

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Application Materials

Application, Cover letter, Resume, references

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.