Operations Engineer Jobs in New York
Operations Engineer jobs in New York are in strong demand, concentrated in financial services, utilities, telecommunications, and large-scale logistics, with openings at every level from entry-level associate to senior systems lead. New York City, Albany, and Buffalo are the primary hiring metros, anchored by employers like Con Edison, Verizon, and JPMorgan Chase, all of which maintain substantial operations functions in the state. The most in-demand specialties are infrastructure reliability, process optimization, and network operations engineering. Find a role that fits below and apply directly.
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Showing 5 of 66+ Operations Engineer jobs
DESCRIPTION
You provide visibility into recurring problem themes and drive the accountability and action needed for continuous improvement of the customer experience. You break complex problems into actionable workstreams that multiple engineers can run in parallel, and you interface with operations and business partners to determine root cause. You manage organization-wide outages with accurate documentation and timely resolution, lead retrospectives, author COEs, and drive the resulting actions to long-term closure.
You lead cross-functional initiatives that build repeatable troubleshooting solutions, and you develop SOPs and automated tools — applications, improvements, and scripts — that eliminate regressions and improve quality and efficiency. As an expert in system design, you contribute to organization design reviews for new products to ensure supportability, scalability, and performance are built in from the start, and you influence leaders to set the right goals and make decisions that produce measurable outcomes.
You collaborate across support and engineering teams to resolve issues and embed troubleshooting best practices, and your approach sets the standard for operational excellence. You play a significant role in team growth through onboarding, mentoring, hiring, and guide peer support engineers through knowledge shares and by reinforcing best practices,
Key job responsibilities
- Evaluate, diagnose, troubleshoot, and drive resolution of systemic, customer-impacting DSP production issues, including problems where the support strategy is not yet defined.
- Provide visibility into recurring problem themes and drive accountability and action for continuous improvement of the customer experience.
- Interface with operations and business partners to determine root cause, and break complex problems into workstreams that multiple engineers can run in parallel.
- Develop SOPs and automated tools (applications, improvements, and scripts) that eliminate regressions and improve quality and efficiency.
- Collaborate across support and engineering teams to embed troubleshooting best practices, and mentor peer support engineers through knowledge shares.
BASIC QUALIFICATIONS
- 5+ years of technical support, or 2+ years of software development experience
- Experience scripting in modern programming languages, or experience in development or technical support
- Experience troubleshooting and debugging technical systems, or experience in technical support
- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
- Experience troubleshooting and documenting findings, or experience in development or technical support
- Experience in agile/scrum or related collaborative workflow, or experience in development or technical support
PREFERRED QUALIFICATIONS
- Experience leading technical initiatives and key deliverables
- Experience as a mentor, tech lead or leading an engineering team, or experience debugging, profiling, and implementing best software engineering practices in large-scale systems
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 133,100.00 - 181,000.00 USD annually
DESCRIPTION
You provide visibility into recurring problem themes and drive the accountability and action needed for continuous improvement of the customer experience. You break complex problems into actionable workstreams that multiple engineers can run in parallel, and you interface with operations and business partners to determine root cause. You manage organization-wide outages with accurate documentation and timely resolution, lead retrospectives, author COEs, and drive the resulting actions to long-term closure.
You lead cross-functional initiatives that build repeatable troubleshooting solutions, and you develop SOPs and automated tools — applications, improvements, and scripts — that eliminate regressions and improve quality and efficiency. As an expert in system design, you contribute to organization design reviews for new products to ensure supportability, scalability, and performance are built in from the start, and you influence leaders to set the right goals and make decisions that produce measurable outcomes.
You collaborate across support and engineering teams to resolve issues and embed troubleshooting best practices, and your approach sets the standard for operational excellence. You play a significant role in team growth through onboarding, mentoring, hiring, and guide peer support engineers through knowledge shares and by reinforcing best practices,
Key job responsibilities
- Evaluate, diagnose, troubleshoot, and drive resolution of systemic, customer-impacting DSP production issues, including problems where the support strategy is not yet defined.
- Provide visibility into recurring problem themes and drive accountability and action for continuous improvement of the customer experience.
- Interface with operations and business partners to determine root cause, and break complex problems into workstreams that multiple engineers can run in parallel.
- Develop SOPs and automated tools (applications, improvements, and scripts) that eliminate regressions and improve quality and efficiency.
- Collaborate across support and engineering teams to embed troubleshooting best practices, and mentor peer support engineers through knowledge shares.
BASIC QUALIFICATIONS
- 5+ years of technical support, or 2+ years of software development experience
- Experience scripting in modern programming languages, or experience in development or technical support
- Experience troubleshooting and debugging technical systems, or experience in technical support
- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
- Experience troubleshooting and documenting findings, or experience in development or technical support
- Experience in agile/scrum or related collaborative workflow, or experience in development or technical support
PREFERRED QUALIFICATIONS
- Experience leading technical initiatives and key deliverables
- Experience as a mentor, tech lead or leading an engineering team, or experience debugging, profiling, and implementing best software engineering practices in large-scale systems
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 133,100.00 - 181,000.00 USD annually
See All 66 Operations Engineer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Operations Engineer JobsOperations Engineer Jobs by City in New York
Where New York roles are concentrated, by current openings.
Operations Engineer Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Insurance
- Electronics & Hardware
- Banking & Financial Services
- Investment & Asset Management
What New York Employers Look For
The qualifications that appear most often in operations engineer jobs across New York.
- Bachelor's degree in engineering, industrial engineering, or a closely related technical field
- Proven experience with process improvement methodologies such as Lean or Six Sigma
- Proficiency with operational data tools including SQL, Tableau, or similar analytics platforms
- Experience coordinating cross-functional teams in high-volume or regulated environments
- Familiarity with ITIL frameworks or systems reliability practices in enterprise settings
- Strong documentation and reporting skills for compliance-driven New York industries
Operations Engineer Jobs in New York: Frequently Asked Questions
How do you become a operations engineer in New York?
Most operations engineers in New York enter the field with a bachelor's degree in engineering, industrial engineering, or a related discipline, though no single state-issued license is universally required for the role. Candidates targeting utilities or infrastructure employers often pursue certifications such as the Certified Reliability Engineer credential, while those in financial services or tech operations benefit from ITIL or Six Sigma certifications. Building experience through internships at large New York employers strengthens early applications considerably.
Which companies hire operations engineers in New York?
Employers hiring operations engineers in New York right now include Amazon, Micron Technology, and JLL, based on current listings on Migrate Mate as of September 2026. New York's concentration of large utilities, financial institutions, and telecommunications companies means operations engineer roles here tend to come with complex infrastructure responsibilities and competitive advancement paths.
Which New York cities have the most operations engineer jobs?
New York, Syracuse, and Latham have the most operations engineer openings in New York. New York City dominates hiring because of its dense concentration of financial services firms, utility providers, and media and tech companies, while Albany and Buffalo generate steady demand through state government operations, manufacturing, and regional infrastructure projects that require dedicated operations engineering support.
Are there remote operations engineer jobs in New York?
Yes, but they're less common than in purely analytical or software roles, since many operations engineer positions require hands-on oversight of physical systems or on-site coordination. About 61% of operations engineer openings tied to New York are remote or hybrid as of September 2026, reflecting a market where hybrid arrangements are more achievable than fully remote. Process optimization, data reporting, and project coordination duties are the parts of the role most often performed off-site.
How can I get hired as a operations engineer in New York with little or no experience?
The most realistic entry path is applying directly for operations associate or junior operations analyst roles at large New York employers in utilities, logistics, or financial services, where structured rotational and new-hire programs exist. Con Edison and Verizon both run early-career operations programs in New York, and many financial institutions hire operations coordinators who transition into engineering-track roles. A Six Sigma Green Belt certification or a demonstrated project from an internship gives candidates without full-time experience a concrete edge in New York applications.
Where can I find and apply to operations engineer jobs in New York?
You can find and apply to operations engineer jobs in New York on Migrate Mate, which lists current New York openings updated regularly. Search the listings for roles that match your experience level and specialization, then apply directly to the ones that fit your background.
See All 66 Operations Engineer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Operations Engineer Jobs