Operations Jobs in Reston, VA
Operations jobs in Reston, Virginia are in strong demand, concentrated in Reston Town Center, the Sunrise Valley corridor, and the Lake Anne business district across government contracting, technology services, defense, and logistics. Employers hiring right now include Google, Peraton, and KBR. See the openings below and apply to the ones that match your experience.
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The Production Operations / O&M Engineer helps maintain reliable gateway performance, availability, traceability, and operational control across the current IBM webMethods baseline, target-platform environments, and approved dual-run operations. This role works within approved operations, security, change, monitoring, backup/restore, disaster recovery, and release processes to support stable and documented production outcomes.
- Monitor enterprise API gateway environments, including the current IBM webMethods baseline, hybrid on-prem/cloud components, OpenShift/containerized gateway components, and approved target-platform or dual-run environments, and support 24x7 production operations, alert response, and service continuity
- Triage incidents and service requests, assess operational impact, assign severity, and coordinate timely response through approved ticketing processes
- Support restoration of gateway services by troubleshooting availability, routing, connectivity, latency, error-rate, authentication, authorization, telemetry, and configuration issues
- Document incidents, service requests, corrective actions, resolution status, and operational evidence in ServiceNow
- Support root cause analysis for production incidents, including event timelines, contributing factors, recurrence risks, corrective actions, and follow-up validation
- Support patching, vulnerability remediation, certificate updates, configuration changes, and platform currency events affecting gateway operations
- Validate monitoring, alerting, dashboards, log flows, backup/restore procedures, disaster recovery procedures, and operational handoffs after applicable changes
- Perform post-change smoke testing, regression checks, operational readiness validation, and production-readiness evidence collection
- Prepare operational reports, availability inputs, incident trends, RCA materials, runbook updates, and knowledge-transfer artifacts
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent relevant experience
- 5+ years of experience supporting production operations, application operations, platform operations, API platforms, middleware, or enterprise integration environments
- Experience supporting 24x7 production operations, incident triage, service restoration, escalation coordination, and operational reporting
- Experience using ServiceNow for incident, service request, change, problem, and RCA documentation
- Experience troubleshooting production issues involving availability, latency, routing, connectivity, errors, authentication, authorization, monitoring, logging, or configuration
- Experience supporting monitoring, alerting, dashboards, log analysis, performance reporting, and operational trend analysis, including AppDynamics, ELK, OpenTelemetry, or comparable observability tools
- Experience supporting patching, vulnerability remediation, certificate updates, backup/restore validation, disaster recovery exercises, or platform currency activities
- Experience performing post-change validation, smoke testing, regression checks, readiness reviews, and evidence collection for production changes
- Experience supporting IBM webMethods API Gateway or comparable enterprise API gateway products such as Kong, Google Apigee, MuleSoft Anypoint API Manager, Microsoft Azure API Management, AWS API Gateway, IBM API Connect, Red Hat 3scale, Axway Amplify, WSO2 API Manager, Tyk, or similar platforms
- Strong written communication skills for incident documentation, RCA materials, operational reports, runbooks, validation evidence, and knowledge transfer
- Must be a U.S. Citizen with the ability to obtain and maintain U.S. federal suitability
About Acuity
Why You’ll Love Working Here:
Grow Your Career, Your Way
We invest in you with personalized development plans, mentorship, and up to $3,000 annually for training and certifications and up to $3,000 for degree seeking programs—so you can keep building the career you want.
Be Part of Something Innovative
You’ll work on cutting-edge solutions that support important government missions, in an environment that encourages new ideas and continuous improvement.
Thrive in a People-First Culture
Collaboration, respect, and support aren’t just values—they’re how we operate. Your voice is heard, your contributions are recognized, and your success is shared.
Feel Valued and Rewarded
We offer competitive compensation, comprehensive benefits, and a strong focus on work-life balance so you can perform at your best—at work and at home.
Join an Award-Winning Team
Our employees consistently rank us among the best—earning honors like Best Places to Work (Washington Business Journal, 9+ years) and Top Workplaces (The Washington Post, 2022–2025).
Bring Your Whole Self to Work
We’re committed to building a diverse, inclusive environment where everyone feels respected, supported, and empowered to succeed.
Make Your Impact
Acuity is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Recruiting Scams and Fraud
Please note:
- Acuity never asks candidates to pay for job applications, equipment, or training.
- All official communications will come from an @myacuity.com email address.
- If you are unsure about a job posting or recruiter, please verify the opportunity on our Careers page.
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Who's Hiring



Top Industries Hiring
- Technology & Software
- Education
- Food & Beverage
- Law & Legal Services
Operations Jobs in Reston: Frequently Asked Questions
How do I get a operations job in Reston?
The clearest path into operations in Reston is targeting the government contracting and technology services firms that dominate the local market. Reston Town Center and the Dulles Corridor are where most of these employers cluster, and experience with program coordination, vendor management, or process improvement gives candidates a real edge. Familiarity with federal contracting environments, even at a supporting level, stands out strongly to Reston hiring managers.
Which companies hire operationss in Reston?
Employers hiring operationss in Reston right now include Google, Peraton, and KBR, based on current listings on Migrate Mate as of July 2026. Reston draws a dense mix of defense contractors, cloud technology firms, and managed services companies, all of which maintain active operations functions across project delivery, facilities, and supply chain.
Are there remote operations jobs in Reston?
Yes, though it depends heavily on the specific role, since hands-on and facilities-facing operations positions require on-site presence while analytical, planning, and coordination roles are far more flexible. About 45% of operations openings tied to Reston are remote or hybrid as of July 2026, reflecting the strong presence of tech and government services employers here. Program operations and business operations analyst roles tend to be the most remote-friendly in this market.
How can I get a operations job in Reston with little or no experience?
The most realistic entry path in Reston is through operations coordinator or project support roles at the many mid-size government contractors and IT services firms in Reston Town Center and along the Dulles Toll Road corridor. These employers frequently hire candidates with internship experience, strong organizational skills, or backgrounds in logistics, administration, or customer service. Earning a foundational project management certification also meaningfully improves your chances with Reston's contractor-heavy employer base.
Which industries hire the most operationss in Reston?
The sectors hiring the most operationss in Reston are Technology & Software, Education, and Food & Beverage, based on current listings on Migrate Mate as of July 2026. Reston's concentration of federal agencies, defense contractors, and cloud infrastructure companies creates sustained demand for operations professionals who can manage complex, compliance-driven environments.
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