Operations Jobs in Seattle, WA

Apple is where individual imaginations gather together, committing to the values that lead to great work. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. Here, you'll do more than join something - you'll add something.

Imagine what human factors research can do at Apple. At Apple, great ideas quickly become extraordinary user experiences. Are you excited to take on big challenges that create a positive impact for billions of people? Are you passionate about engaging directly with people to research and design elegant Apple experiences?

We are looking for a talented, creative and technical user experience researcher to optimize the design of annotation workflows and analyst tools that contribute to Apple's most strategic AI initiatives.

Description

Our organization is responsible for delivering high-quality, human-annotated, machine learning data at scale for product teams across Apple. We are both an operations team and a trusted partner in the development of Apple’s consumer software and hardware experiences. This global data annotation and collection initiative enables Apple to create amazing new experiences and advance flagship experiences like Apple Intelligence and Vision Pro.","responsibilities":"As a human factors researcher, you will focus on optimizing software products and annotation workflows for our global operations. You will work directly with data analysts and annotation specialists to research human performance and design solutions for diverse languages, cultures, and abilities.

Preferred Qualifications

Proactive, curious, data-driven, and collaborative

Proficient in data exploration and data analysis languages or tools such as SQL, Python, or R Studio

Industry experience working with UX designers and software engineers to develop highly-usable and performant interfaces

Published research in human-in-the-loop evaluation or data annotation workflows

Minimum Qualifications

MS or PhD in Computer Science, Human-Computer Interaction or equivalent degree

3+ years of experience in mixed-methods human factors research, especially in evaluating user interface designs

Expert in qualitative and quantitative experimental design, statistical data analysis, and reporting

Excellent listening, communication and interview skills in both individual and focus group settings

Experience with human-in-the-loop evaluation, data annotation workflows, or AI/LLM model development

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,000 and $263,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.