Mid Level Operations Technician Jobs
Mid level operations technician jobs go to professionals ready to own processes end to end, coordinate across teams, and resolve equipment or system issues without waiting for direction. Openings are predominantly on-site across Manufacturing, Technology & Software, and Healthcare & Medical Services, with employers like Tesla, AbbVie, and Oracle hiring at this level now.
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Showing 5 of 12+ Mid Level Operations Technician jobs
About the Role
We are hiring Datacenter Field Operations Technicians to support a global hyperscaler at a major US data-center campus in New Albany, Ohio. This is a hands-on troubleshooting and break-fix role — diagnosing and repairing physical-layer network issues, executing preventive and corrective maintenance, and partnering closely with provisioning crews to keep AI-infrastructure builds and operations on track. You will be part of a 24×7 on-site team working shoulder-to-shoulder with engineering, facility, and supply-chain partners.
Location & Coverage
Site: New Albany, Ohio
Coverage Model:
- Shift-based
- Rotating shifts (Days/Nights) with on-call requirements
- Extended shift capability during surge/ramp periods
Required Qualifications
Technical Skills
Skill Area
Requirement
Structured Cabling
Expert-level copper and fiber optic cable installation (Cat6A, OM4, OS2, MPO/MTP)
Fiber Optics
Splicing, termination, OTDR testing, cleaning, connector inspection (microscope)
Rack & Stack
Data center rack installation, cable management, labeling standards
Hardware Handling
Network switch/router installation, line card insertion, optics installation (ESD compliance)
Testing Tools
OTDR, optical power meter, VFL, loopback adapters, cable certifiers
Physical Layer Troubleshooting
Identify and resolve connectivity issues at Layer 1 (light levels, fiber breaks, bad connectors)
Ticketing Systems
Ability to use workflow management tools for ticket tracking and closure
Liquid Cooling Systems
Familiarity with AALC rack systems, hose connections, valve operations (preferred)
Experience
- 5–12 years of experience in data center cabling, network hardware installation, or telecommunications
- Hands-on experience with fiber optic installation and testing in enterprise/hyperscale environments
- Experience with large-scale rack deployment projects (50+ racks)
- Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray)
- Experience working with liquid-cooled rack systems (AALC) preferred
- Experience with barcode scanning and asset management workflows preferred
Preferred Qualifications
- BICSI certification (Installer, Technician) or equivalent
- OSHA 10/30 certification
- Experience in hyperscale data-center environments — multi-tenant or campus-scale
- Familiarity with DCIM and ticketing tools used for asset, fault, and maintenance tracking
- Background in either telecom carrier ops or large enterprise network repair
Shift & Work Model
Location
On-site at New Albany, Ohio (Eastern Time). Remote work is not available for this role.
Coverage
24×7 across three 8-hour shifts. Assignment may include any of:
- Day (07:00–15:00 ET)
- Swing (15:00–23:00 ET)
- Graveyard (23:00–07:00 ET)
Pattern
5 days on / 2 days off; 40 hrs / week.
Compensation
Shift differentials apply for Swing and Graveyard shifts per company policy.
On-call
Field Ops technicians may be asked to support emergency response outside scheduled hours on a rotating basis.
Physical Requirements
- Ability to lift 50+ lbs repeatedly
- Comfortable working at height (personnel lifts, ladders) and in confined spaces, hot aisles, and active electrical environments with appropriate PPE
- Ability to work in warm environments (data halls, 75–85°F)
- Standing/walking for 10–12 hour shifts
- Fine motor skills for connector cleaning and optics handling
- Ability to wear required PPE for extended periods
Soft Skills
- Attention to detail (cable routing, labeling, connector cleanliness)
- Ability to work in team-based shift environment
- Self-motivated — able to manage workload from ticket queue independently
- Safety-first mindset
- Clear communication for shift handoff/passdown
Core Responsibilities
1. Rack Activity Services
- Execute rack turn-up activities: rack receiving, unpacking, rack/stack, cabling, energization
- Perform network cable installation for compute racks including:
- Front-end (FE) cabling to fabric switches
- Back-end (BE) cabling to spine/aggregation switches
- Goalpost cable routing and dressing
- Execute rack turn-down and decommissioning
- Support rack redeployment and relocation activities
- Process pre-integrated rack receiving, inspection, and final connectivity
- Use Ticketing Platform for workflow management and ticket closure via Action Mode
- Support Air Assisted Liquid Cooling rack network cabling
- Circuit QA/QC & Testing
- Perform loopback testing on all network circuits post-installation
- Execute fiber continuity testing (OTDR, power meter, VFL)
- Conduct PON (Passive Optical Network) passive testing and validation
- Perform cable cleaning using fiber optic cleaning procedures (IBC cleaner, cassette cleaners)
- Identify and document circuit failures for remediation
- Support mid-box (testing solution) deployment and validation
-
Conduct as-built documentation audits and equipment placement verification
-
Break / Fix & Repair
- Diagnose and repair failed network circuits (copper and fiber)
- Replace faulty network hardware (switches, line cards, optics, cables) per MOP
- Execute transceiver/pluggable optics replacement following ESD procedures
- Troubleshoot physical layer issues: light levels, connector issues, cable damage
- Coordinate RMA processes for defective hardware
-
Perform hot-swap procedures on production equipment per priority level SLAs:
- P0: Critical (immediate response)
- P1–P3: High to Medium (within SLA timer)
- P4–P7: Standard (business hours)
-
Operations & Maintenance
- Perform Inside Plant Preventative Maintenance (ISPM) per schedule
- Conduct fiber cleaning campaigns in data halls
- Support goalpost cable dressing and redressing activities
- Execute power QA support (tap box operations) during new builds
- Provide third-party vendor oversight and escorting
-
Maintain tools, equipment, and workspace cleanliness per EHS standards
-
Safety & Compliance
- Comply with Meta Data Center EHS Management System
- Follow Lock-Out/Tag-Out (LOTO) procedures for all energized work
- Wear appropriate PPE (ESD wrist straps, safety glasses, hard hat in construction areas)
- Use personnel lifts safely (daily inspections, harness requirements)
- Report safety concerns and near-misses immediately
-
Maintain ESD compliance during all optics/hardware handling
-
Cross-Functional Coordination
- Partner with Provisioning Technicians on rack turn-up and fault closure
- Interface with Facility Operations, Regional / Site PMs, and supply-chain teams
- Document maintenance activity, fault diagnosis, and resolution in tracking systems
About the Role
We are hiring Datacenter Field Operations Technicians to support a global hyperscaler at a major US data-center campus in New Albany, Ohio. This is a hands-on troubleshooting and break-fix role — diagnosing and repairing physical-layer network issues, executing preventive and corrective maintenance, and partnering closely with provisioning crews to keep AI-infrastructure builds and operations on track. You will be part of a 24×7 on-site team working shoulder-to-shoulder with engineering, facility, and supply-chain partners.
Location & Coverage
Site: New Albany, Ohio
Coverage Model:
- Shift-based
- Rotating shifts (Days/Nights) with on-call requirements
- Extended shift capability during surge/ramp periods
Required Qualifications
Technical Skills
Skill Area
Requirement
Structured Cabling
Expert-level copper and fiber optic cable installation (Cat6A, OM4, OS2, MPO/MTP)
Fiber Optics
Splicing, termination, OTDR testing, cleaning, connector inspection (microscope)
Rack & Stack
Data center rack installation, cable management, labeling standards
Hardware Handling
Network switch/router installation, line card insertion, optics installation (ESD compliance)
Testing Tools
OTDR, optical power meter, VFL, loopback adapters, cable certifiers
Physical Layer Troubleshooting
Identify and resolve connectivity issues at Layer 1 (light levels, fiber breaks, bad connectors)
Ticketing Systems
Ability to use workflow management tools for ticket tracking and closure
Liquid Cooling Systems
Familiarity with AALC rack systems, hose connections, valve operations (preferred)
Experience
- 5–12 years of experience in data center cabling, network hardware installation, or telecommunications
- Hands-on experience with fiber optic installation and testing in enterprise/hyperscale environments
- Experience with large-scale rack deployment projects (50+ racks)
- Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray)
- Experience working with liquid-cooled rack systems (AALC) preferred
- Experience with barcode scanning and asset management workflows preferred
Preferred Qualifications
- BICSI certification (Installer, Technician) or equivalent
- OSHA 10/30 certification
- Experience in hyperscale data-center environments — multi-tenant or campus-scale
- Familiarity with DCIM and ticketing tools used for asset, fault, and maintenance tracking
- Background in either telecom carrier ops or large enterprise network repair
Shift & Work Model
Location
On-site at New Albany, Ohio (Eastern Time). Remote work is not available for this role.
Coverage
24×7 across three 8-hour shifts. Assignment may include any of:
- Day (07:00–15:00 ET)
- Swing (15:00–23:00 ET)
- Graveyard (23:00–07:00 ET)
Pattern
5 days on / 2 days off; 40 hrs / week.
Compensation
Shift differentials apply for Swing and Graveyard shifts per company policy.
On-call
Field Ops technicians may be asked to support emergency response outside scheduled hours on a rotating basis.
Physical Requirements
- Ability to lift 50+ lbs repeatedly
- Comfortable working at height (personnel lifts, ladders) and in confined spaces, hot aisles, and active electrical environments with appropriate PPE
- Ability to work in warm environments (data halls, 75–85°F)
- Standing/walking for 10–12 hour shifts
- Fine motor skills for connector cleaning and optics handling
- Ability to wear required PPE for extended periods
Soft Skills
- Attention to detail (cable routing, labeling, connector cleanliness)
- Ability to work in team-based shift environment
- Self-motivated — able to manage workload from ticket queue independently
- Safety-first mindset
- Clear communication for shift handoff/passdown
Core Responsibilities
1. Rack Activity Services
- Execute rack turn-up activities: rack receiving, unpacking, rack/stack, cabling, energization
- Perform network cable installation for compute racks including:
- Front-end (FE) cabling to fabric switches
- Back-end (BE) cabling to spine/aggregation switches
- Goalpost cable routing and dressing
- Execute rack turn-down and decommissioning
- Support rack redeployment and relocation activities
- Process pre-integrated rack receiving, inspection, and final connectivity
- Use Ticketing Platform for workflow management and ticket closure via Action Mode
- Support Air Assisted Liquid Cooling rack network cabling
- Circuit QA/QC & Testing
- Perform loopback testing on all network circuits post-installation
- Execute fiber continuity testing (OTDR, power meter, VFL)
- Conduct PON (Passive Optical Network) passive testing and validation
- Perform cable cleaning using fiber optic cleaning procedures (IBC cleaner, cassette cleaners)
- Identify and document circuit failures for remediation
- Support mid-box (testing solution) deployment and validation
-
Conduct as-built documentation audits and equipment placement verification
-
Break / Fix & Repair
- Diagnose and repair failed network circuits (copper and fiber)
- Replace faulty network hardware (switches, line cards, optics, cables) per MOP
- Execute transceiver/pluggable optics replacement following ESD procedures
- Troubleshoot physical layer issues: light levels, connector issues, cable damage
- Coordinate RMA processes for defective hardware
-
Perform hot-swap procedures on production equipment per priority level SLAs:
- P0: Critical (immediate response)
- P1–P3: High to Medium (within SLA timer)
- P4–P7: Standard (business hours)
-
Operations & Maintenance
- Perform Inside Plant Preventative Maintenance (ISPM) per schedule
- Conduct fiber cleaning campaigns in data halls
- Support goalpost cable dressing and redressing activities
- Execute power QA support (tap box operations) during new builds
- Provide third-party vendor oversight and escorting
-
Maintain tools, equipment, and workspace cleanliness per EHS standards
-
Safety & Compliance
- Comply with Meta Data Center EHS Management System
- Follow Lock-Out/Tag-Out (LOTO) procedures for all energized work
- Wear appropriate PPE (ESD wrist straps, safety glasses, hard hat in construction areas)
- Use personnel lifts safely (daily inspections, harness requirements)
- Report safety concerns and near-misses immediately
-
Maintain ESD compliance during all optics/hardware handling
-
Cross-Functional Coordination
- Partner with Provisioning Technicians on rack turn-up and fault closure
- Interface with Facility Operations, Regional / Site PMs, and supply-chain teams
- Document maintenance activity, fault diagnosis, and resolution in tracking systems
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Who's Hiring
Top Industries Hiring
- Manufacturing
- Technology & Software
- Healthcare & Medical Services
- Energy
- Food & Beverage
Mid Level Operations Technician Jobs: Frequently Asked Questions
How do I get a mid level operations technician job?
Position your experience around ownership, not just task completion. Highlight times you diagnosed problems independently, trained newer technicians, or improved a process with measurable results. Tailor your resume to show breadth across equipment, systems, or workflows relevant to the target employer. Certifications in relevant platforms or safety standards also signal readiness for mid level responsibilities to hiring managers.
Which companies hire mid level operations technicians?
Companies hiring mid level operations technicians right now include Tesla, AbbVie, and Oracle, based on current listings on Migrate Mate as of August 2026. Employers at this level tend to be mid-size to large organizations with established operations teams that need experienced technicians who can work independently and support less experienced staff.
Are there remote mid level operations technician jobs?
Yes, though the role is largely hands-on and on-site by nature. About 17% of mid level operations technician openings are remote or hybrid as of August 2026, and those positions typically involve monitoring systems, coordinating logistics, or supporting remote facilities rather than direct equipment maintenance. On-site roles remain the majority at this level.
How do I move up to a mid level operations technician role?
Moving from entry level to mid level means building a record of deeper technical ownership over time. Focus on mastering specific equipment or systems, volunteering for more complex troubleshooting tasks, and documenting the impact of your work. Taking on informal mentorship of newer colleagues and completing relevant certifications signals to employers that you are ready for greater responsibility and scope.
Which industries hire the most mid level operations technicians?
Mid Level operations technician roles concentrate in Manufacturing, Technology & Software, and Healthcare & Medical Services, based on current listings on Migrate Mate as of August 2026. These sectors tend to run complex physical or production environments where experienced technicians who can work with limited supervision are essential to keeping operations running efficiently and meeting output or service targets.