OPT Account Coordinator Jobs
Account Coordinator roles are a strong fit for F-1 OPT students with degrees in marketing, communications, or business. Most positions qualify as specialty occupations, supporting H-1B visa sponsorship down the line. Your 12-month OPT window, or 24-month STEM extension if eligible, gives you time to build client-facing experience U.S. employers value.
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This position provides overall organization, customer service, and support to ensure the effective execution of all international customer objectives. Works closely with internal teams to organize and process orders. Responsible for process improvement and implementation as well as data tracking and distribution. This position is responsible for handling daily duties related to specialized KONG accounts in a manner in line with KONG culture. Must provide a hands-on, polite, fun, and engaging approach.
Essential Duties/Responsibilities
- Review, analyze, approve, and oversee all international customer orders.
- Prepare export documentation, shipping forms, and international invoices in accordance with foreign trade requirements.
- Collaborate with KONG sales and marketing teams for the shipment of brand materials worldwide.
- Point of contact for international freight forwarders. Responsible for coordinating the swift movement of international shipments.
- Liaison for various government entities including US Customs and Border Protection.
- Oversee shipments to worldwide KONG locations including UK, Germany, Australia, and Japan.
- Responsible for continued education on international trade regulations, shipping terms and requirements, and risk management.
- Maintain working knowledge of requirements and documentation related to shipping consumable products worldwide.
- Research and implement requirements related to countries new to KONG sales.
- Responsible for overall operational account management on various accounts.
- Communicate across departments to expedite orders and resolve customer service discrepancies.
- Maintain spreadsheets and reports in order to track order status and shortages.
- Responsible for notifying customers daily of current back orders and providing accurate product status.
- Ensure client pricing is consistent with contracts.
- Maintain communication with off-site warehouses regarding order status and inventory.
- Responsible for creating and maintaining procedures.
- Serve as back up for various positions to support the team.
- Other duties as assigned.
Requirements
- 4-year Business Degree and 2 years’ applicable experience or 5 years’ applicable experience.
- Strong leadership skills.
- Proven critical thinking.
- Strong written and verbal communication skills.
- Display efficiency and accuracy with data entry tasks.
- Must have a proven track record of customer care resulting from customer service etiquette.
- Must be computer literate and capable in Microsoft Suite.
- Experience with accounting software, EDI and/or inventory systems.
- Detail-oriented, efficient and organized.
- Work well with tight deadlines, be flexible as priorities change.
- Effectively communicate ideas and activities across departments.
- Ability to work independently, prioritize multiple tasks and quickly learn new skills.
- Ability to analyze and solve problems.
- Proactive approach to executing new projects.
- Ability to use independent judgment, analyze information and formulate recommendations.
- Strong project management skills.
- Ability to provide outstanding customer service.
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this role.
Compensation
- From $30 per hour
Work Location
- KONG Headquarters - Golden, Colorado
- Onsite
Benefits
- Health, Dental and Vision Insurance with low-cost premiums
- Access to voluntary benefits
- Employer paid short-term/long term disability and life insurance
- 401k with employer matching
- 12 Paid Holidays
- Personal Leave Accrual
- Pet Insurance, Tuition reimbursement, dog toys, and more!
Description:
This position provides overall organization, customer service, and support to ensure the effective execution of all international customer objectives. Works closely with internal teams to organize and process orders. Responsible for process improvement and implementation as well as data tracking and distribution. This position is responsible for handling daily duties related to specialized KONG accounts in a manner in line with KONG culture. Must provide a hands-on, polite, fun, and engaging approach.
Essential Duties/Responsibilities
- Review, analyze, approve, and oversee all international customer orders.
- Prepare export documentation, shipping forms, and international invoices in accordance with foreign trade requirements.
- Collaborate with KONG sales and marketing teams for the shipment of brand materials worldwide.
- Point of contact for international freight forwarders. Responsible for coordinating the swift movement of international shipments.
- Liaison for various government entities including US Customs and Border Protection.
- Oversee shipments to worldwide KONG locations including UK, Germany, Australia, and Japan.
- Responsible for continued education on international trade regulations, shipping terms and requirements, and risk management.
- Maintain working knowledge of requirements and documentation related to shipping consumable products worldwide.
- Research and implement requirements related to countries new to KONG sales.
- Responsible for overall operational account management on various accounts.
- Communicate across departments to expedite orders and resolve customer service discrepancies.
- Maintain spreadsheets and reports in order to track order status and shortages.
- Responsible for notifying customers daily of current back orders and providing accurate product status.
- Ensure client pricing is consistent with contracts.
- Maintain communication with off-site warehouses regarding order status and inventory.
- Responsible for creating and maintaining procedures.
- Serve as back up for various positions to support the team.
- Other duties as assigned.
Requirements
- 4-year Business Degree and 2 years’ applicable experience or 5 years’ applicable experience.
- Strong leadership skills.
- Proven critical thinking.
- Strong written and verbal communication skills.
- Display efficiency and accuracy with data entry tasks.
- Must have a proven track record of customer care resulting from customer service etiquette.
- Must be computer literate and capable in Microsoft Suite.
- Experience with accounting software, EDI and/or inventory systems.
- Detail-oriented, efficient and organized.
- Work well with tight deadlines, be flexible as priorities change.
- Effectively communicate ideas and activities across departments.
- Ability to work independently, prioritize multiple tasks and quickly learn new skills.
- Ability to analyze and solve problems.
- Proactive approach to executing new projects.
- Ability to use independent judgment, analyze information and formulate recommendations.
- Strong project management skills.
- Ability to provide outstanding customer service.
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this role.
Compensation
- From $30 per hour
Work Location
- KONG Headquarters - Golden, Colorado
- Onsite
Benefits
- Health, Dental and Vision Insurance with low-cost premiums
- Access to voluntary benefits
- Employer paid short-term/long term disability and life insurance
- 401k with employer matching
- 12 Paid Holidays
- Personal Leave Accrual
- Pet Insurance, Tuition reimbursement, dog toys, and more!
See all 89+ OPT Account Coordinator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Account Coordinator Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as an Account Coordinator
Target agencies with established sponsorship track records
Advertising and PR agencies that regularly hire internationally are far more likely to sponsor H-1B visas than smaller boutique shops. Search Migrate Mate to filter Account Coordinator roles at employers with active sponsorship histories before you apply.
Frame your degree as a specialty occupation match
Account Coordinator roles tied to a specific degree in marketing, communications, or business administration strengthen your H-1B petition later. Emphasize that connection in your resume and cover letter, not just your tasks.
Document your client and campaign contributions clearly
Sponsorship petitions require evidence the role requires a degree. Keep records of campaigns you managed, clients you coordinated, and measurable outcomes. Concrete documentation makes your employer's petition stronger and faster to prepare.
Understand your STEM extension eligibility before accepting offers
Account Coordinator roles do not typically qualify for the 24-month STEM OPT extension unless your degree is in a STEM-designated field. Confirm your degree's CIP code with your DSO before assuming you have 36 months total.
Ask about sponsorship policy directly, not just intent
Many employers are open to sponsorship but have never done it. Ask whether they have immigration counsel on retainer and whether they have sponsored before. Willingness without infrastructure can cause costly delays for your timeline.
Account Coordinator OPT: Frequently Asked Questions
Can I work as an Account Coordinator on OPT?
Yes, as long as the role is directly related to your degree field. A marketing or communications graduate working in account coordination at an agency or brand clearly satisfies the OPT employment requirement. Roles in unrelated fields do not count toward your authorized OPT period, so confirm the connection before accepting an offer.
Do Account Coordinator jobs typically lead to H-1B sponsorship?
Many do, particularly at mid-size and large agencies, tech companies, and consumer brands with established HR and immigration infrastructure. Account Coordinator positions generally qualify as specialty occupations when tied to a relevant degree, which satisfies a core H-1B requirement. Browse Migrate Mate to find Account Coordinator roles at employers with verified sponsorship histories.
Does an Account Coordinator role qualify for the STEM OPT extension?
Not automatically. STEM OPT eligibility depends on your degree, not your job title. If your degree is in a STEM-designated field and the role involves quantitative or technical work, your DSO may approve the extension. Most Account Coordinator roles at traditional agencies are hired from marketing or communications programs, which are not STEM-designated.
What happens to my OPT authorization if my Account Coordinator contract ends early?
You enter a 60-day grace period once authorized OPT employment ends. During those 60 days, you can search for a new role, but you cannot work. If you secure a new position in your degree field within that window, your OPT authorization continues with the new employer. Report any employment changes to your DSO promptly to keep your SEVIS record accurate.
How should I explain my OPT status to Account Coordinator hiring managers?
Be straightforward and brief. State that you're authorized to work in the U.S. on OPT, specify your authorization end date, and mention whether you're eligible for a STEM extension. Hiring managers at agencies familiar with international hiring will ask follow-up questions. Uncertainty or vague answers raise more concern than a clear, confident explanation of your timeline.