Cloud Support Engineer Jobs for OPT Students
Cloud Support Engineer jobs are a strong fit for F-1 OPT students with backgrounds in computer science, information systems, or cloud computing. Most roles qualify as STEM OPT extensions, giving you up to 36 months of work authorization. Employers in this space regularly sponsor H-1B visas for strong performers.
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Get Access To All JobsINTRODUCTION
Cullerton Group has a new opportunity for a Cloud Support Engineer (AWS / DevOps) (Analyst/Developer – General 3). The work will be done onsite or hybrid depending on the customer’s preference (Chicago, Peoria, or Irving, TX – currently hybrid with 2 days onsite per week). This is a long-term position that can lead to permanent employment with our client. Compensation is up to $65/hr + full benefits (vision, dental, health insurance, 401k, and holiday pay).
JOB SUMMARY
Cullerton Group is seeking a Cloud Support Engineer (AWS / DevOps) to support production stability and operational performance of cloud-based platforms. This role focuses on managing incidents, improving system reliability, and supporting AWS-hosted services and APIs in a fast-paced enterprise environment. The candidate will work cross-functionally to diagnose issues, drive resolution, and enhance operational readiness through documentation and continuous improvement. This position offers strong exposure to cloud technologies, enterprise systems, and real-time production support.
KEY RESPONSIBILITIES
- Own incident tickets through the full lifecycle, from initial triage to resolution and closure
- Collaborate with engineering, platform, product, and operations teams to diagnose issues and coordinate fixes
- Communicate incident status, impact, and resolution progress to stakeholders
- Lead or contribute to root cause analysis and track follow-up actions
- Ensure platform reliability through monitoring, alerting, security, and operational best practices
REQUIRED QUALIFICATIONS
- Bachelor’s degree preferred (not required) in Computer Science, Information Systems, or related field
- 2–4 years of experience supporting production-grade, customer-facing platforms in complex environments
- Strong experience with AWS services (Kinesis, Lambda, Fargate) and CI/CD tools such as Azure DevOps
- Experience with ServiceNow for incident management and enterprise ITSM frameworks
- Strong understanding of monitoring, alerting, runbooks, and operational readiness practices
PREFERRED QUALIFICATIONS
- Experience working in cross-functional, enterprise environments supporting cloud-based platforms
- Ability to drive root cause analysis and continuous improvement initiatives
- Experience developing runbooks, documentation, and operational workflows
- Strong troubleshooting and analytical skills with an ownership mindset
WHY THIS ROLE?
This position offers an opportunity to contribute to meaningful engineering and design work that supports a global leader in heavy machinery and manufacturing. Cullerton Group provides a professional environment with growth potential and a strong partnership with our client.
INTRODUCTION
Cullerton Group has a new opportunity for a Cloud Support Engineer (AWS / DevOps) (Analyst/Developer – General 3). The work will be done onsite or hybrid depending on the customer’s preference (Chicago, Peoria, or Irving, TX – currently hybrid with 2 days onsite per week). This is a long-term position that can lead to permanent employment with our client. Compensation is up to $65/hr + full benefits (vision, dental, health insurance, 401k, and holiday pay).
JOB SUMMARY
Cullerton Group is seeking a Cloud Support Engineer (AWS / DevOps) to support production stability and operational performance of cloud-based platforms. This role focuses on managing incidents, improving system reliability, and supporting AWS-hosted services and APIs in a fast-paced enterprise environment. The candidate will work cross-functionally to diagnose issues, drive resolution, and enhance operational readiness through documentation and continuous improvement. This position offers strong exposure to cloud technologies, enterprise systems, and real-time production support.
KEY RESPONSIBILITIES
- Own incident tickets through the full lifecycle, from initial triage to resolution and closure
- Collaborate with engineering, platform, product, and operations teams to diagnose issues and coordinate fixes
- Communicate incident status, impact, and resolution progress to stakeholders
- Lead or contribute to root cause analysis and track follow-up actions
- Ensure platform reliability through monitoring, alerting, security, and operational best practices
REQUIRED QUALIFICATIONS
- Bachelor’s degree preferred (not required) in Computer Science, Information Systems, or related field
- 2–4 years of experience supporting production-grade, customer-facing platforms in complex environments
- Strong experience with AWS services (Kinesis, Lambda, Fargate) and CI/CD tools such as Azure DevOps
- Experience with ServiceNow for incident management and enterprise ITSM frameworks
- Strong understanding of monitoring, alerting, runbooks, and operational readiness practices
PREFERRED QUALIFICATIONS
- Experience working in cross-functional, enterprise environments supporting cloud-based platforms
- Ability to drive root cause analysis and continuous improvement initiatives
- Experience developing runbooks, documentation, and operational workflows
- Strong troubleshooting and analytical skills with an ownership mindset
WHY THIS ROLE?
This position offers an opportunity to contribute to meaningful engineering and design work that supports a global leader in heavy machinery and manufacturing. Cullerton Group provides a professional environment with growth potential and a strong partnership with our client.
How to Get Visa Sponsorship as a Cloud Support Engineer
Target companies with established cloud practices
AWS partners, Google Cloud resellers, and enterprise SaaS companies hire Cloud Support Engineers at scale and have structured immigration programs. These employers are far more likely to sponsor OPT extensions and H-1B petitions than early-stage startups.
Get certified before you apply
AWS Certified Cloud Practitioner, Google Associate Cloud Engineer, or Azure Fundamentals signals baseline competency to hiring managers. Certifications also differentiate you from candidates without practical cloud credentials, which matters when employers are weighing sponsorship costs.
Confirm your role qualifies for STEM OPT
Cloud Support Engineer typically falls under CIP codes for computer science or information technology, qualifying for the 24-month STEM extension. Verify your degree's CIP code with your DSO before accepting an offer to avoid authorization gaps.
Address sponsorship directly and early
Bring up your OPT status and timeline in the first recruiter conversation, not after an offer. Employers who won't sponsor will tell you immediately, saving both sides time. Employers who will sponsor appreciate candidates who are organized about their visa situation.
Highlight hands-on lab experience in your application
Cloud Support roles prioritize troubleshooting ability over theoretical knowledge. Include specific platforms you've worked with, tickets you've resolved, or lab environments you've built. Concrete experience reduces the perceived risk of sponsoring an OPT candidate.
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Get Access To All JobsFrequently Asked Questions
Do Cloud Support Engineer jobs qualify for the STEM OPT extension?
Most Cloud Support Engineer roles qualify for the 24-month STEM OPT extension, provided your degree is in a STEM-designated field such as computer science, information systems, or electrical engineering. Your employer must also be enrolled in E-Verify. Confirm your degree's CIP code with your DSO and verify your employer's E-Verify enrollment before your initial OPT period ends.
How do I find Cloud Support Engineer jobs that sponsor OPT?
Migrate Mate filters Cloud Support Engineer roles by employers who actively sponsor OPT and H-1B visas, so you're not wasting time applying to companies that won't hire international students. Large cloud providers, managed service providers, and enterprise software companies are the most consistent sponsors in this space.
What happens to my OPT status if I lose my Cloud Support Engineer job?
You have a 60-day grace period from the date your employment ends to find a new qualifying job, transfer to a different visa status, or depart the United States. Cloud Support skills transfer well across industries, which makes re-employment faster than in more specialized roles. Notify your DSO immediately when your employment ends so your SEVIS record stays accurate.
Can I work remotely as a Cloud Support Engineer on OPT?
Yes. Remote work is permitted on OPT as long as the employer is a legitimate U.S.-based company and your employment is properly reported to your DSO. For STEM OPT specifically, your employer must complete a formal training plan, and the role must provide practical training related to your degree. Remote arrangements do not disqualify you from the STEM extension.
Do Cloud Support Engineer employers typically sponsor H-1B visas after OPT?
Cloud infrastructure is a high-demand area and many employers in this space have established H-1B sponsorship programs, particularly large cloud providers, IT consulting firms, and enterprise SaaS companies. That said, sponsorship willingness varies by company size and budget. The best approach is to ask directly during the offer process and look for employers with a documented history of sponsoring roles like yours.
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