OPT Collections Clerk Jobs
Collections Clerk roles fall squarely within business operations, a field well-represented among OPT-eligible positions. Many employers in financial services, healthcare billing, and accounts receivable actively hire on OPT. Your 12-month standard authorization, plus a potential 24-month STEM extension if your degree qualifies, gives employers a meaningful runway.
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Get Access To All JobsJob Posting Title
Collections Field Officer
Agency
695 OKLAHOMA TAX COMMISSION
Supervisory Organization
ACE & Special Events
Job Posting End Date
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full time
Job Type
Regular
Compensation
Salary - $57,811
Job Description
Collections Field Officer - Tulsa Office
WHY YOU’LL LOVE IT HERE!
TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you!
There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees:
- Generous state-paid benefit allowance to help cover insurance premiums.
- A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
- Flexible spending accounts for health care expenses and/or dependent care.
- A Retirement Savings Plan with a generous match.
- 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
- 11 paid holidays a year.
- Paid Maternity leave for eligible employees.
- Employee discounts with a variety of companies and vendors.
- A Longevity Bonus for years of service.
JOB SUMMARY
The Collections Field Officer is responsible for enforcing state tax laws by securing compliance from delinquent taxpayers through field investigations, asset identification, payment arrangements, and enforcement actions. This role requires independent judgment, strong communication skills, and the ability to interact professionally with taxpayers, businesses, and legal entities in potentially sensitive situations. The Collections Field Officer will also serve as primary point of contact for businesses for the life cycle of accounts in assigned sections of the state. Appropriately addressing internal and external customer issues while respecting business needs.
DUTIES AND RESPONSIBILITIES
The functions performed by employees in this job family will vary by level, but may include the following:
- This position serves as a field tax analyst, leading and coordinating efforts to ensure alignment in the collection of delinquent taxes, enforcement of cigarette and tobacco laws, and the assistance and education of Oklahoma business owners.
- Manage and prioritize an assigned caseload with minimal supervision by evaluating relevant data, reviewing applicable laws and procedures, determining appropriate courses of action, and providing taxpayers with clear, detailed action plans to meet deadlines.
- Serve legal documents—such as business closure orders, license revocations, injunctions, and other notices of legal action—to businesses that are not in compliance with state tax laws.
- Examine and investigate records, reports, and business practices to ensure compliance with state laws; determine and implement appropriate collection methods, including negotiating payment plans in accordance with policy.
- Direct field visits at business establishments to verify permits, licenses and tax compliance with state laws and regulations. Identify and register businesses who are actively selling or leasing tangible personal property in Oklahoma without a permit as required by statute.
- Conduct routine tobacco and cigarette inspections at retailers and wholesalers. Verify permits and licenses, inspect products and invoices, and confiscate noncompliant products in accordance with Oklahoma statutes and rules.
- Educate owners at new and established businesses on the provisions of various tax laws, basis of liability, and assist taxpayers with filing state sales tax and remittance of payment through the electronic payment system.
- Manage verbal and/or written communication with the taxpayer or account representative concerning delinquent or noncompliant inquiries; provide summaries of findings for review.
- Engage with taxpayers in assigned regions via phone, email, and in-person visits to notify them of unpaid business tax liabilities and outstanding delinquencies. Provide guidance on the necessary steps to achieve tax compliance.
- Complete all required actions to address compliance issues, advise taxpayers of resolution options, and escalate as needed.
- Manage competing demands with focus and discipline to complete tasks and meet deadlines.
- Research and review applicable laws, regulations, and procedures to provide taxpayers detailed action plans.
- May be required to serve as the agency’s witness for court proceedings as it pertains to the validity and collection of outstanding liabilities and delinquencies.
- Assists in projects as assigned.
COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of
- Basic accounting methods and principles; business tax laws.
- Effective records management, organization and file maintenance.
- Financial record interpretation, including wholesaler and retailer invoices.
- Extensive research techniques and methodologies.
- Office technology and computer systems, including case management databases and electronic payment systems.
Skills in
- Highly effective verbal & written communication, including conflict resolutions and de-escalation practices.
- Excellent customer service skills.
- Strong analytical, problem solving, time management and negotiation skills.
- Detail-oriented with research and investigative experience.
- Proficient with office software and desktop productivity tools, such as Microsoft Office programs and Google Docs.
- High level of accuracy and efficiency in data entry tasks.
Ability to
- Review, analyze, and calculate tax liabilities.
- Exercise independent judgment and provide prompt service.
- Establish and maintain a positive, effective working relationships with internal and external customers.
- Demonstrate de-escalation techniques to manage difficult interactions, while maintaining professionalism and fostering positive outcomes.
- Effectively multi-task, set priorities and manage time to meet deadlines.
- Inspect records to determine compliance; Determine tax liability.
- Interpret and apply policies, procedures, rules, and regulations.
- Maintain a professional, positive manner when interacting with internal and external customers.
- Construct various types of reports for field planning.
MINIMUM QUALIFICATIONS
Education and Experience Requirements consist of:
- A bachelor’s degree in accounting, finance, business, public administration, or a related field
- AND two (2) years of experience in auditing, accounting, finance, taxation and revenue, credit collections, or investigative work
- OR an equivalent combination of education and experience
- Valid driver’s license and ability to travel extensively within assigned territory.
PREFERRED QUALIFICATIONS
- Three (3) or more years of professional experience in auditing, accounting, finance, or similar field
- Proficient in Microsoft Suite applications
- Previous tax or government knowledge
- Experience using tax and revenue administration software platforms.
PHYSICAL DEMANDS
Ability to sit and stand for extended periods of time. Exhibit manual dexterity and hand-eye coordination to operate a computer, keyboard, photocopier, telephone, calculator and other office equipment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to hear and understand speech at normal levels, with or without aids. Ability to communicate clearly. Physical ability to lift up to 15 pounds, to bend, stoop, climb stairs, walk and reach.
SPECIAL REQUIREMENTS
Extensive travel is required for this position. Applicants must have reliable transportation and able to perform all job-related travel. Possession and maintenance of a valid Oklahoma state driver’s license is also required.
Oklahoma Tax Commission’s normal work hours are Monday through Friday, 7:30am to 4:30pm. This schedule may require minor flexibility based on the needs of the agency.
Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to work BOTH on-site and telework at an off-site location, generally in the applicant’s home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours.
This position has access to Federal Tax Information (FTI) and is required to uphold the strictest standards of confidentiality as an essential part of its job responsibilities. This includes safeguarding all tax information obtained from records, files, tax returns, and departmental investigations, whether in paper, electronic, or verbal form.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
All offers of employment will be contingent upon successful completion of a fingerprint-based background check, reference check and federal and state tax compliance check.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:
Agency Contact
Job Posting Title
Collections Field Officer
Agency
695 OKLAHOMA TAX COMMISSION
Supervisory Organization
ACE & Special Events
Job Posting End Date
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full time
Job Type
Regular
Compensation
Salary - $57,811
Job Description
Collections Field Officer - Tulsa Office
WHY YOU’LL LOVE IT HERE!
TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you!
There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees:
- Generous state-paid benefit allowance to help cover insurance premiums.
- A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
- Flexible spending accounts for health care expenses and/or dependent care.
- A Retirement Savings Plan with a generous match.
- 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
- 11 paid holidays a year.
- Paid Maternity leave for eligible employees.
- Employee discounts with a variety of companies and vendors.
- A Longevity Bonus for years of service.
JOB SUMMARY
The Collections Field Officer is responsible for enforcing state tax laws by securing compliance from delinquent taxpayers through field investigations, asset identification, payment arrangements, and enforcement actions. This role requires independent judgment, strong communication skills, and the ability to interact professionally with taxpayers, businesses, and legal entities in potentially sensitive situations. The Collections Field Officer will also serve as primary point of contact for businesses for the life cycle of accounts in assigned sections of the state. Appropriately addressing internal and external customer issues while respecting business needs.
DUTIES AND RESPONSIBILITIES
The functions performed by employees in this job family will vary by level, but may include the following:
- This position serves as a field tax analyst, leading and coordinating efforts to ensure alignment in the collection of delinquent taxes, enforcement of cigarette and tobacco laws, and the assistance and education of Oklahoma business owners.
- Manage and prioritize an assigned caseload with minimal supervision by evaluating relevant data, reviewing applicable laws and procedures, determining appropriate courses of action, and providing taxpayers with clear, detailed action plans to meet deadlines.
- Serve legal documents—such as business closure orders, license revocations, injunctions, and other notices of legal action—to businesses that are not in compliance with state tax laws.
- Examine and investigate records, reports, and business practices to ensure compliance with state laws; determine and implement appropriate collection methods, including negotiating payment plans in accordance with policy.
- Direct field visits at business establishments to verify permits, licenses and tax compliance with state laws and regulations. Identify and register businesses who are actively selling or leasing tangible personal property in Oklahoma without a permit as required by statute.
- Conduct routine tobacco and cigarette inspections at retailers and wholesalers. Verify permits and licenses, inspect products and invoices, and confiscate noncompliant products in accordance with Oklahoma statutes and rules.
- Educate owners at new and established businesses on the provisions of various tax laws, basis of liability, and assist taxpayers with filing state sales tax and remittance of payment through the electronic payment system.
- Manage verbal and/or written communication with the taxpayer or account representative concerning delinquent or noncompliant inquiries; provide summaries of findings for review.
- Engage with taxpayers in assigned regions via phone, email, and in-person visits to notify them of unpaid business tax liabilities and outstanding delinquencies. Provide guidance on the necessary steps to achieve tax compliance.
- Complete all required actions to address compliance issues, advise taxpayers of resolution options, and escalate as needed.
- Manage competing demands with focus and discipline to complete tasks and meet deadlines.
- Research and review applicable laws, regulations, and procedures to provide taxpayers detailed action plans.
- May be required to serve as the agency’s witness for court proceedings as it pertains to the validity and collection of outstanding liabilities and delinquencies.
- Assists in projects as assigned.
COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of
- Basic accounting methods and principles; business tax laws.
- Effective records management, organization and file maintenance.
- Financial record interpretation, including wholesaler and retailer invoices.
- Extensive research techniques and methodologies.
- Office technology and computer systems, including case management databases and electronic payment systems.
Skills in
- Highly effective verbal & written communication, including conflict resolutions and de-escalation practices.
- Excellent customer service skills.
- Strong analytical, problem solving, time management and negotiation skills.
- Detail-oriented with research and investigative experience.
- Proficient with office software and desktop productivity tools, such as Microsoft Office programs and Google Docs.
- High level of accuracy and efficiency in data entry tasks.
Ability to
- Review, analyze, and calculate tax liabilities.
- Exercise independent judgment and provide prompt service.
- Establish and maintain a positive, effective working relationships with internal and external customers.
- Demonstrate de-escalation techniques to manage difficult interactions, while maintaining professionalism and fostering positive outcomes.
- Effectively multi-task, set priorities and manage time to meet deadlines.
- Inspect records to determine compliance; Determine tax liability.
- Interpret and apply policies, procedures, rules, and regulations.
- Maintain a professional, positive manner when interacting with internal and external customers.
- Construct various types of reports for field planning.
MINIMUM QUALIFICATIONS
Education and Experience Requirements consist of:
- A bachelor’s degree in accounting, finance, business, public administration, or a related field
- AND two (2) years of experience in auditing, accounting, finance, taxation and revenue, credit collections, or investigative work
- OR an equivalent combination of education and experience
- Valid driver’s license and ability to travel extensively within assigned territory.
PREFERRED QUALIFICATIONS
- Three (3) or more years of professional experience in auditing, accounting, finance, or similar field
- Proficient in Microsoft Suite applications
- Previous tax or government knowledge
- Experience using tax and revenue administration software platforms.
PHYSICAL DEMANDS
Ability to sit and stand for extended periods of time. Exhibit manual dexterity and hand-eye coordination to operate a computer, keyboard, photocopier, telephone, calculator and other office equipment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to hear and understand speech at normal levels, with or without aids. Ability to communicate clearly. Physical ability to lift up to 15 pounds, to bend, stoop, climb stairs, walk and reach.
SPECIAL REQUIREMENTS
Extensive travel is required for this position. Applicants must have reliable transportation and able to perform all job-related travel. Possession and maintenance of a valid Oklahoma state driver’s license is also required.
Oklahoma Tax Commission’s normal work hours are Monday through Friday, 7:30am to 4:30pm. This schedule may require minor flexibility based on the needs of the agency.
Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to work BOTH on-site and telework at an off-site location, generally in the applicant’s home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours.
This position has access to Federal Tax Information (FTI) and is required to uphold the strictest standards of confidentiality as an essential part of its job responsibilities. This includes safeguarding all tax information obtained from records, files, tax returns, and departmental investigations, whether in paper, electronic, or verbal form.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
All offers of employment will be contingent upon successful completion of a fingerprint-based background check, reference check and federal and state tax compliance check.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:
Agency Contact
See all 72+ OPT Collections Clerk Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Collections Clerk Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship in Collections Clerk
Target industries with high OPT hiring rates
Financial services firms, healthcare billing companies, and third-party debt collection agencies hire Collections Clerks regularly and have established processes for onboarding OPT workers. Focus your applications on these sectors before expanding to smaller or less familiar employers.
Clarify your OPT authorization upfront
When reaching out to hiring managers, state clearly that you have an active EAD card authorizing work for the full OPT period. Many employers confuse OPT with H-1B visa sponsorship, so removing that uncertainty early prevents your application from being filtered out unnecessarily.
Emphasize accounting and finance coursework
Collections Clerk roles require understanding of billing cycles, aging reports, and payment reconciliation. Highlighting relevant coursework in accounting, finance, or business administration demonstrates direct job relevance and strengthens the connection between your degree and the position.
Obtain relevant certifications before applying
A credit and collections certification from a recognized professional association signals commitment to the field. Employers weighing OPT candidates against domestic applicants often favor those with credentials that reduce perceived training risk and demonstrate long-term career intent.
Mention STEM OPT eligibility if it applies
If your degree is in accounting, finance, information systems, or another STEM-designated field, tell employers you may qualify for a 24-month extension. That extends your potential authorization to three years total, which significantly improves your attractiveness relative to standard OPT candidates.
Prepare to address the CPT-to-OPT transition clearly
If you completed a CPT internship in a related role, frame that experience prominently. Employers recognize CPT work as legitimate U.S. experience, and it directly counters any hesitation about hiring someone still navigating immigration authorization for the first time.
Collections Clerk OPT: Frequently Asked Questions
Can I work as a Collections Clerk on OPT without employer visa sponsorship?
Yes. OPT authorizes you to work in the U.S. without your employer filing any visa petition. Your EAD card is the only document an employer needs to verify your work authorization. Collections Clerk roles fall within business operations, which aligns with most business, finance, and accounting degrees that support OPT eligibility.
Does a Collections Clerk role qualify as a valid OPT position?
It qualifies as long as the role is directly related to your field of study. If your degree is in accounting, finance, business administration, or a related discipline, a Collections Clerk position easily satisfies the OPT employment requirement. If your degree is in an unrelated field, consult your DSO before accepting an offer to confirm it counts toward your authorized period.
Where can I find Collections Clerk jobs that are open to OPT candidates?
Migrate Mate is the best starting point. It filters job listings specifically for F-1 OPT students, so you're not sorting through postings that exclude work authorization holders. Searching through a general-purpose board wastes time because most listings don't indicate OPT compatibility, and you often find out only after applying.
Can I qualify for the STEM OPT extension as a Collections Clerk?
Potentially, yes. The extension depends on your degree classification, not your job title. If your degree appears on the DHS STEM Designated Degree Program List, including programs like accounting information systems, finance, or management information systems, you may qualify for a 24-month extension. The Collections Clerk role itself must also qualify as directly related to that STEM field.
What happens to my OPT if I lose my Collections Clerk job?
You have a cumulative 90-day unemployment limit during standard OPT. If you're unemployed for more than 90 days total, your OPT authorization terminates and you fall out of status. Contact your DSO immediately after losing a position to track your unemployment days accurately and explore your options before the limit is reached.