OPT Records Clerk Jobs
Records Clerk jobs are a strong fit for F-1 OPT students with backgrounds in information management, library science, or public administration. Most roles involve organizing, maintaining, and retrieving records systems, making them accessible to STEM and non-STEM OPT holders alike. Employers in government, healthcare, and legal sectors regularly hire for these positions.
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Company Description
RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.
Job Description
Schedule: Monday - Friday, 9:00am - 6:00pm
The Records Supervisor is an independent leader, helping manage day-to-day people, operations and client needs across single or multiple service offerings. The supervisor empowers and enables their team to execute service delivery, deliver operational excellence, and supports their team members’ growth and development.
Job duties
(* denotes an “essential function”)
- Supervise the team’s day-to-day work assignments in records services, including but not limited to physical and/or electronic records management, records maintenance, matter mobility, information governance; includes supervision of projects and ad hoc requests to ensure efficient, accurate completion within deadlines
- Ensure quality service delivery through standard operating procedures, alignment with account plan, and achieving agreed-upon metrics and goals to ensure client satisfaction and exceptional employee performance
- Respond to customer inquiries in a timely and professional manner; keep client and manager informed of significant and potential issues, and communicate proposed solutions or processes that will avoid future or other potential issues; resolve issues escalated by the client to ensure a high level of customer satisfaction
- Responsible for employee lifecycle including, but not limited to, interviewing and onboarding, training, planning for key roles, and off-boarding management
- Ensure team member compliance with company and client policies, service level agreements (SLAs) and expected quality of work, utilize corrective action when necessary
- Enable team members to perform through setting goals and objectives, identifying priorities, and providing regular and consistent communication using ongoing performance feedback, individual and group meetings
- Supervise staffing and workflow volumes; use workflow management system to effectively utilize headcount based on work volumes and allocate staffing resources by shift or service line accordingly
- Execute required administrative reports, activities, processes related to the people and/or production both on time and in accordance with appropriate standards of operation
- Support manager with P&L activities; understand impact of overtime and time-off to avoid non-billable charges
- May support materials included in monthly Client Service Review (CSR) or Quarterly Business Reviews (QBRs)
- Have a strong knowledge of the client’s businesses and the impact of our services
- Foster cross-training and a sense of team work to optimize client service delivery
- May train more junior staff members, as needed
- May liaise with external vendors for records services
Qualifications
- A Bachelor’s degree or equivalent experience is required
- 2+ years’ experience supervising, preferably in a legal, banking or other large corporate environment preferred
- 3+ years’ experience in legal records services, records management or information governance preferred
- Advanced knowledge of MS Office with aptitude in records terminology (terms of media, category, standard title, alpha-numeric filing formats, etc.), records management, information governance, and records software/database systems
- Strong in records management, information governance, matter mobility and retention procedures in physical, virtual, or electronic records environment
- Use of manager self-service systems and experience with centralized HR functions preferred
- Basic financial understanding of how day-to-day decisions impact P&L
- Able to foster a team culture of high performance and continuous improvement that values learning and a commitment to quality, with an emphasis on client satisfaction
- Excellent client service skills with a service-minded approach toward the client
- Able to make independent decisions that conform to business needs and policy
- Detailed and organized; demonstrated experience prioritizing competing requests in a fast-paced environment and under tight deadlines
- Exceptional communication skills, both written and verbal
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be self-motivated with positive can-do attitude
- Able to handle sensitive and/or confidential documents and information
Additional Information
RRD's current salary range for this role is $74000 to $115500 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
WLNAT
LI-MY1
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RRD is an Equal Opportunity Employer, including disability/veterans
At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
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Get Access To All JobsTips for Finding OPT Sponsorship in Records Clerk
Target OPT-friendly employers in records-heavy industries
Government agencies, hospitals, law firms, and large corporations maintain extensive records departments and have established processes for hiring OPT workers. These employers are more likely to understand work authorization timelines and have HR teams familiar with F-1 status.
Clarify your OPT authorization timeline upfront
Records Clerk roles often involve onboarding with background checks that take two to four weeks. Communicate your OPT start date and EAD card status early so hiring managers can align their process with your authorization window and avoid gaps.
Highlight relevant coursework and document management experience
Employers hiring Records Clerks want candidates who understand filing systems, data entry, and document retention policies. Academic projects involving research databases, archival work, or information systems coursework translate directly and strengthen your application considerably.
Confirm the role qualifies under your degree field
OPT requires employment directly related to your major. Records Clerk roles can qualify for students in information science, public administration, healthcare administration, or business, but you should verify the connection to your specific degree before accepting an offer.
Ask about H-1B sponsorship early if you need long-term authorization
Records Clerk positions in government or large healthcare systems sometimes lead to long-term roles. If you will need H-1B visa sponsorship after OPT, raise the question during the offer stage so both sides understand expectations before you commit.
Use your 60-day grace period strategically if between jobs
If your previous OPT employment ended, you have 60 days to secure a new qualifying role. Prioritize records and information management openings that match your degree field during this window and track your application activity carefully for DSO reporting.
Records Clerk OPT: Frequently Asked Questions
Can F-1 OPT students work as Records Clerks?
Yes, F-1 OPT students can work as Records Clerks as long as the role is directly related to their degree field. Students in information science, library science, public administration, healthcare administration, or business administration are the most natural fits. You will need a valid EAD card before your start date, and your employer does not need to sponsor a visa for OPT employment.
Does a Records Clerk job qualify as OPT-related employment?
It depends on your major. Records Clerk roles typically qualify for students whose degrees relate to information management, healthcare administration, public administration, or business. A student with a library science or data management degree has a clear connection. If your degree is in an unrelated field, speak with your DSO before accepting an offer to confirm the role meets USCIS requirements for OPT employment.
How do I find Records Clerk jobs that accept OPT students?
Migrate Mate lists Records Clerk openings from employers who are open to hiring OPT and visa-sponsored candidates, so you are not filtering through hundreds of postings from employers who will not consider F-1 students. Search by role and filter by OPT-friendly employers to find positions aligned with your authorization status and degree field.
Will Records Clerk employers sponsor an H-1B after my OPT ends?
H-1B sponsorship for Records Clerk roles is less common than in technical fields, but it does occur at large healthcare systems, government contractors, and law firms with established immigration programs. If long-term U.S. work authorization matters to you, research the employer's H-1B history before applying and raise the topic directly during the offer negotiation stage, not at the end of an interview.
What should I do if my OPT authorization is pending when I receive a job offer?
Notify the employer immediately if your EAD card has not yet arrived. Most employers who are familiar with OPT can delay a start date by two to four weeks to accommodate USCIS processing. Provide your EAD receipt notice as evidence your application is in progress. Avoid accepting a start date you cannot legally meet, as working without a valid EAD violates your F-1 status.