OPT Production Specialist Jobs
Production Specialist jobs are a strong fit for F-1 OPT students in manufacturing, operations, and supply chain. Most roles qualify under STEM OPT extension eligibility when tied to an engineering or technical degree, giving you up to 36 months of work authorization to build hands-on industry experience.
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Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Customer Relationship Management Strategy Specialist manages end-to-end deliverables and project tasks that support dynamic personalization strategies across all retention tactics. This individual demonstrates strong attention to detail and organizational skills, effectively managing multiple projects simultaneously while navigating ambiguity and taking direction. The specialist collaborates comfortably with cross-functional teams and senior management to execute strategic initiatives.
What You Will Do
- Lead and implement enhancements across email, mobile, and site channels to support the company’s strategic goals.
- Collaborate with cross-functional teams, third-party vendors, CRM analysts, and business partners to gather input, clarify requirements, and drive new functionalities and improvements. Leverage data and insights to inform strategic recommendations.
- Develop and document detailed business requirements, use cases, and business rules. Conduct user acceptance testing to ensure quality and alignment.
- Serve as a subject matter expert, representing business strategies in comprehensive marketing solutions while understanding the underlying technical components, design, and systems.
- Build and maintain strong relationships with business stakeholders by understanding their goals, providing strategic support, and establishing trust.
- Advocate for timely issue resolution by identifying problems, evaluating solutions, communicating updates, and ensuring closure.
- Support the management and prioritization of the Retention Marketing team’s capabilities and enhancements roadmap.
- Analyze programs and tactics to identify gaps, trends, and opportunities that improve internal campaign execution and enhance the customer experience.
- Lead stakeholder meetings to initiate projects, share progress updates, and resolve outstanding issues.
- Troubleshoot major challenges and escalate critical issues to appropriate leadership as necessary.
- Prepare and deliver hindsight analyses and recommendations to leadership and partner teams to inform future initiatives.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- In addition to the essential duties mentioned above, other duties may be assigned.
Skills You Will Need
Project Management: Ability to manage end-to-end deliverables and multiple projects simultaneously while maintaining organization and attention to detail.
Cross-Functional Collaboration: Strong skills in collaborating with cross-functional teams, third-party providers, and CRM analysts to gather input and clarify requirements.
Data Interpretation: Comfort with interpreting data and using actionable insights to make strategic recommendations.
Documentation Skills: Proficient in developing and documenting business requirements, use cases, and business rules, as well as conducting user acceptance tests.
Subject Matter Expertise: Knowledgeable in marketing strategies, with the ability to advocate for business solutions while understanding technical components and design.
Relationship Building: Strong interpersonal skills to build relationships with business function sponsors, understanding their objectives and establishing trust.
Problem-Solving: Ability to investigate issues, assess options, and provide feedback to ensure effective resolution.
Analytical Thinking: Skill in identifying gaps, trends, and opportunities to improve internal campaign execution and customer experience.
Communication Skills: Ability to lead meetings and communicate effectively with stakeholders to kick off projects, review progress, and resolve issues.
Technical Aptitude: Passion for technology and data, with an understanding of email, mobile, and site personalization methods.
Creative and Strategic Thinking: Ability to think creatively and strategically while addressing technical challenges.
Technical Proficiency: Proficiency in MS Office applications, essential for reporting and data analysis.
Who You Are
Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-4 years of experience in digital marketing.
This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
Able to work a flexible schedule based on department and company needs.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
About us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
DIGITAL00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
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Get Access To All JobsTips for Finding OPT Sponsorship as a Production Specialist
Target manufacturers with established OPT hiring processes
Large manufacturers and defense contractors regularly hire OPT students for production roles. Companies with existing international workforces are more familiar with I-983 STEM OPT reporting requirements, making the onboarding process smoother for both you and your employer.
Clarify your STEM OPT eligibility before applying
Production Specialist roles often qualify for the 24-month STEM OPT extension if your degree is in engineering, industrial technology, or a related field. Confirm your CIP code with your DSO before interviews so you can answer employer questions about your authorization period confidently.
Highlight technical certifications alongside your degree
Employers reviewing OPT candidates often weigh certifications heavily. Lean Six Sigma, OSHA 10, or forklift certification signals hands-on readiness and reduces perceived risk for hiring managers unfamiliar with sponsoring international students in production environments.
Address the I-983 training plan requirement early
STEM OPT requires your employer to sign an I-983 training plan linking your role to your degree. Bring this up proactively in final-stage conversations. Most HR teams at larger manufacturers have seen it before, but smaller shops may need a brief explanation.
Prioritize roles with direct ties to your technical degree
USCIS requires a clear connection between your OPT job and your field of study. For production roles, emphasize responsibilities involving process optimization, quality control, or technical systems that map directly to your engineering or applied science coursework during interviews.
Use your OPT timeline as a negotiating asset
STEM OPT gives employers up to three years before any H-1B visa sponsorship decision is needed. Frame this as low-pressure hiring, not a short-term commitment. Many production managers respond well when they understand the full authorization window available before longer-term visa decisions arise.
Production Specialist OPT: Frequently Asked Questions
Do Production Specialist jobs qualify for the STEM OPT extension?
Many do, but it depends on your degree field. If you graduated with a degree in industrial engineering, manufacturing engineering, or a related STEM field, most Production Specialist roles qualify for the 24-month extension. The key is demonstrating that your day-to-day responsibilities, such as process improvement or quality systems work, directly relate to your area of study. Your DSO must approve the extension before your initial OPT period expires.
What does the I-983 training plan requirement mean for production roles?
The I-983 is a formal document your employer must sign under STEM OPT that outlines how your production role connects to your degree. For Production Specialist positions, this typically covers learning goals around manufacturing processes, quality control methods, or operational efficiency. It also requires your employer to report your employment status to your school every six months. Most large manufacturers are familiar with this requirement, though smaller employers may need guidance.
How do I find Production Specialist jobs that are open to OPT candidates?
Migrate Mate is built specifically for F-1 OPT students and filters production and operations roles by sponsorship willingness, so you are not wasting applications on employers who have never hired international students. Standard job boards do not surface OPT-relevant filters, making it difficult to identify which production employers are genuinely open to work authorization situations like yours.
Can I work for a staffing agency as a Production Specialist on OPT?
Technically yes, but with important caveats. On standard OPT, third-party placements are allowed if the work is directly related to your degree and you are not self-employed. On STEM OPT, staffing agency arrangements face stricter scrutiny because USCIS requires the I-983 training plan to be signed by the employer who actually supervises your day-to-day work, which may not be the staffing agency itself. Confirm the arrangement with your DSO before accepting.
What should I say when a production employer asks about my work authorization timeline?
Be direct and specific. Explain that you are authorized to work immediately on OPT and, if you qualify for the STEM extension, that your work authorization can extend up to three years total without any H-1B petition required during that window. Mention that the only employer obligation during STEM OPT is signing the I-983 training plan and submitting brief status updates to your university. Framing it around the low administrative burden often reassures production managers who are unfamiliar with the process.