OPT Professional Services Engineer Jobs
Professional Services Engineer jobs are a strong fit for F-1 OPT students with degrees in computer science, information systems, or engineering. These roles typically involve technical implementation and customer onboarding, qualifying as STEM OPT-eligible positions that support a 24-month extension beyond your initial 12 months.
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Job Description
Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for a Professional Services Technician to join our ever-evolving IT Support Team and help shape the future of global commerce. In this role, you’ll serve as a trusted partner to clients, helping them maximize the value of Global Payments solutions while resolving technical challenges that directly impact their business success. Your expertise will strengthen client relationships, drive operational excellence, and influence how payment solutions evolve to meet changing business needs. Working alongside cross-functional teams, you’ll advocate for clients, identify opportunities for improvement, and help deliver seamless payment experiences that support Global Payments’ mission of enabling commerce worldwide. This is an opportunity to grow your technical and consulting expertise, expand your industry knowledge, and make a measurable impact on client satisfaction, business performance, and long-term innovation.
What you'll own
- Installation of both hardware and software solutions by delivering timely, effective solutions that minimize disruption, improve client satisfaction, and strengthen long-term business relationships.
- Drive successful issue resolution outcomes by leading investigations, coordinating cross-functional stakeholders, and ensuring clients remain informed and confident throughout the resolution process.
- Influence product and service improvements by identifying recurring trends, uncovering root causes, and providing insights that enhance client experiences and operational performance.
- Guide clients toward best-practice solutions that optimize system performance, increase adoption of Global Payments capabilities, and support their business objectives.
- Champion client success across the organization by translating business needs into actionable requirements, helping shape enhancements that create value for clients and the broader business.
What you'll bring
- Proven experience partnering with clients to understand business needs, resolve challenges, and deliver positive business outcomes.
- Strong problem-solving and analytical skills with the ability to assess complex situations, identify root causes, and recommend effective solutions.
- Demonstrated ability to communicate technical concepts in clear, business-friendly language across a variety of audiences.
- Experience managing multiple priorities while maintaining high levels of accuracy, accountability, and client focus.
- Bachelor's degree or equivalent combination of education, training, and relevant professional experience.
- Ability to travel up to 90% of the time.
It's a bonus if you have
- Experience within the credit card, payments, or financial technology industry.
- Track record of influencing process improvements that enhanced client experience or operational effectiveness.
- Experience collaborating with technical, account management, and vendor partners to deliver successful client outcomes.
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
EEOC Statement
Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Washington Candidates: Click here for information on the Fair Chance Act.
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Get Access To All JobsTips for Finding OPT Sponsorship as a Professional Services Engineer
Target software and SaaS companies explicitly
Professional Services roles exist almost exclusively at software companies, where sponsorship culture is strongest. Focus your search on SaaS and enterprise software employers, where technical client-facing roles are core to the business and OPT hiring is routine.
Clarify your STEM OPT eligibility upfront
Professional Services Engineer roles under CIP codes in computer science or engineering typically qualify for the 24-month STEM extension. Confirm your degree field maps to an eligible CIP code before applying so you can communicate your full authorization timeline to recruiters confidently.
Emphasize both technical depth and communication skills
Hiring managers for these roles want engineers who can explain complex implementations to non-technical stakeholders. Highlight experience translating technical concepts clearly, whether through capstone projects, internships, or support roles, as this directly mirrors daily responsibilities.
Prepare to discuss your OPT timeline concisely
Recruiters may ask about your work authorization window early in the process. Know your exact OPT start and end dates, whether you qualify for STEM extension, and which visa types your employer would need to file next. A confident, clear answer removes friction.
Leverage implementation project experience
Technical project experience from coursework or internships, such as API integrations, software rollouts, or database configurations, maps directly to what Professional Services teams do. Frame these experiences in terms of customer outcomes and project timelines on your resume.
Research the employer's H-1B filing history before applying
Companies that have consistently filed H-1B visa petitions for Professional Services Engineers are far more likely to sponsor you after OPT ends. Checking a company's public LCA disclosure data gives you concrete evidence of their sponsorship track record before you invest in the process.
Professional Services Engineer OPT: Frequently Asked Questions
Do Professional Services Engineer roles qualify for the STEM OPT extension?
Most Professional Services Engineer positions qualify for the 24-month STEM OPT extension, provided your degree is in an eligible field such as computer science, information systems, or electrical engineering. The role itself must involve applying scientific or engineering principles directly. Confirm your specific CIP code with your DSO before applying.
How do I find Professional Services Engineer jobs that sponsor OPT?
Migrate Mate filters job listings specifically for OPT-friendly employers, making it the most efficient place to find Professional Services Engineer roles where companies are open to F-1 students. Look for employers in SaaS and enterprise software sectors, as these companies hire for these roles at scale and have established immigration processes.
What visa typically follows OPT for Professional Services Engineers?
The H-1B is the most common next step. Professional Services Engineer roles at software companies qualify as specialty occupations under H-1B requirements, since the position requires a degree in a specific technical field. Some multinational employers may also offer L-1 visa transfers if you work abroad first, though this is less common early in a career.
Can I work as a contractor or on a project basis during OPT as a Professional Services Engineer?
OPT requires that your employment be directly related to your degree field, but it does not require a traditional full-time permanent role. Contract and project-based work is permissible if it is paid and in your field. However, self-employment and unpaid arrangements carry significant compliance risk, so consult your DSO before accepting any non-standard arrangement.
What happens if my OPT expires before my employer files for H-1B?
If you have an approved STEM OPT extension, you have until March 31 of the cap year to remain in valid status even if your employer's H-1B petition is pending. Without a STEM extension, your authorization ends when OPT expires. Coordinating your employer's H-1B filing timeline well in advance of your OPT end date is critical to avoid a gap.