OPT Provider Relations Representative Jobs
Provider Relations Representative jobs involve managing relationships between healthcare organizations and their provider networks, making strong communication and analytical skills essential. Many employers in managed care, insurance, and hospital systems hire OPT students for these roles, which typically require a degree in healthcare administration, business, or a related field.
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Get Access To All JobsAre you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Modivcare is looking for an experienced Provider Relations Manager I to join our team. This position is responsible for developing and maintaining positive and effective working relationships with transportation providers within specific geographic areas, various company departments, and outside resources as requested.
This role...
- Manages transportation execution across all modes for assigned area of responsibility.
- Manages provider relationships at a local and regional level.
- Identifies opportunities for improvement through ongoing provider communication.
- Conducts training sessions for providers and other departmental staff on policies, procedures, processes, portals, and any system changes, etc.
- Drives performance in key metrics (safety, on-time delivery/pickup, reroutes, and compliance) and provider performance against Perfect Trip expectations (Trip acceptance, On Time to pick/depart, On Time to Destination, Digital Compliance, Reroutes and Complaints).
- Partners with Operations’ leadership to drive process improvements that reduce: Reroutes/Missed Trips / Transportation Provider Complaints / Member Abrasion.
- Utilizes data across multiple systems to identify the root cause and take action to resolve within the network.
- Makes decisions relating to provider relationships.
- Escalates problems that require input from cross-functional teams or senior leadership.
- Supports all safety and compliance to ensure a safe work environment for all.
- Creates and influences adoption of solutions that improve our provider network and provide a great member experience.
- Identifies, develops, and improves strategies for the provider performance management and training process.
- Manages projects to ensure that overall project schedule and plan enables the teams to be successful based upon the project milestones.
- Identifies and drives process improvements that enhance the carrier service and technology.
- Acts as a subject matter expert in provider relations, offering guidance and mentorship to more junior team members.
- Participates in other projects or duties as assigned.
- Travel requirement of 70% to meet with transportation providers, attend industry events, and visit various markets.
We are interested in speaking to people with the following...
- Bachelor's Degree required.
- Three (3) plus years of experience.
- Or equivalent combination of education and/or experience.
- Strong verbal and written communication skills with ability to clearly convey information, negotiate, and resolve conflicts.
- Strong interpersonal skills, having the ability to interact with different stakeholders of varying levels.
- Strong problem-solving skills to assist in navigating challenges and find effective solutions.
- Have a customer service mindset and the ability to provide a positive experience.
- Display solid decision-making and judgment skills relating to provider relationships and problems.
- Proficient in Microsoft Suite products (Word, Excel, Access, and Outlook).
- Knowledge of LSI proprietary software.
- Familiarity in all multiple aspects of non-emergency transportation brokerage.
Salary Range: $52,900.00 - $70,000.00 Annual
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs.
Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
- Medical, Dental, and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post-Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Modivcare is an Equal Opportunity Employer.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Modivcare is looking for an experienced Provider Relations Manager I to join our team. This position is responsible for developing and maintaining positive and effective working relationships with transportation providers within specific geographic areas, various company departments, and outside resources as requested.
This role...
- Manages transportation execution across all modes for assigned area of responsibility.
- Manages provider relationships at a local and regional level.
- Identifies opportunities for improvement through ongoing provider communication.
- Conducts training sessions for providers and other departmental staff on policies, procedures, processes, portals, and any system changes, etc.
- Drives performance in key metrics (safety, on-time delivery/pickup, reroutes, and compliance) and provider performance against Perfect Trip expectations (Trip acceptance, On Time to pick/depart, On Time to Destination, Digital Compliance, Reroutes and Complaints).
- Partners with Operations’ leadership to drive process improvements that reduce: Reroutes/Missed Trips / Transportation Provider Complaints / Member Abrasion.
- Utilizes data across multiple systems to identify the root cause and take action to resolve within the network.
- Makes decisions relating to provider relationships.
- Escalates problems that require input from cross-functional teams or senior leadership.
- Supports all safety and compliance to ensure a safe work environment for all.
- Creates and influences adoption of solutions that improve our provider network and provide a great member experience.
- Identifies, develops, and improves strategies for the provider performance management and training process.
- Manages projects to ensure that overall project schedule and plan enables the teams to be successful based upon the project milestones.
- Identifies and drives process improvements that enhance the carrier service and technology.
- Acts as a subject matter expert in provider relations, offering guidance and mentorship to more junior team members.
- Participates in other projects or duties as assigned.
- Travel requirement of 70% to meet with transportation providers, attend industry events, and visit various markets.
We are interested in speaking to people with the following...
- Bachelor's Degree required.
- Three (3) plus years of experience.
- Or equivalent combination of education and/or experience.
- Strong verbal and written communication skills with ability to clearly convey information, negotiate, and resolve conflicts.
- Strong interpersonal skills, having the ability to interact with different stakeholders of varying levels.
- Strong problem-solving skills to assist in navigating challenges and find effective solutions.
- Have a customer service mindset and the ability to provide a positive experience.
- Display solid decision-making and judgment skills relating to provider relationships and problems.
- Proficient in Microsoft Suite products (Word, Excel, Access, and Outlook).
- Knowledge of LSI proprietary software.
- Familiarity in all multiple aspects of non-emergency transportation brokerage.
Salary Range: $52,900.00 - $70,000.00 Annual
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs.
Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
- Medical, Dental, and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post-Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Modivcare is an Equal Opportunity Employer.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com
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Get Access To All JobsTips for Finding OPT Sponsorship in Provider Relations Representative
Target managed care and insurance employers
Health insurance companies, Medicaid managed care organizations, and hospital systems hire Provider Relations Representatives regularly. These large employers are more likely to have HR infrastructure familiar with OPT work authorization and STEM OPT extensions for qualifying degrees.
Highlight your degree field on your resume
Provider Relations roles often qualify under healthcare administration, public health, or business degrees. Make your degree field and its relevance to the role explicit on your resume so hiring managers can quickly assess your OPT eligibility without guessing.
Address your OPT timeline upfront
Know your OPT end date and whether you qualify for a 24-month STEM extension before interviews. Employers appreciate candidates who can clearly explain their authorization period and what the next steps look like, rather than leaving it vague.
Frame language skills as a differentiator
Provider relations work often involves communicating with diverse provider networks. If you speak a language other than English fluently, highlight this explicitly. Bilingual candidates are often prioritized for roles covering multilingual provider communities.
Prepare to explain your work authorization confidently
Many hiring managers in healthcare are unfamiliar with OPT. Practice a clear two-sentence explanation covering what OPT is, how long your authorization lasts, and whether STEM extension applies. Confidence here reduces employer hesitation significantly.
Pursue roles with structured onboarding programs
Larger healthcare organizations with formal onboarding or rotational programs tend to have more experience hiring international candidates on OPT. These structured environments also give you better documentation of your role scope, which strengthens future visa sponsorship cases.
Provider Relations Representative OPT: Frequently Asked Questions
Can I work as a Provider Relations Representative on OPT?
Yes, if the role is directly related to your degree field. Provider Relations Representative positions typically qualify for OPT students with degrees in healthcare administration, public health, business administration, or a related field. The job duties must connect to your area of study, so document that connection clearly in case your employer or USCIS requests verification.
Do Provider Relations Representative jobs qualify for the STEM OPT extension?
They can, but it depends on your degree. If your degree is in a STEM-designated field such as health informatics, data analytics, or information systems, and your Provider Relations role involves applying technical skills from that field, you may qualify for the 24-month STEM OPT extension. Healthcare administration and business degrees are generally not STEM-designated, so check your program's Classification of Instructional Programs code with your DSO.
What types of employers hire Provider Relations Representatives and are familiar with OPT?
Managed care organizations, health insurance companies, hospital networks, and third-party administrators are the most common employers for this role. Larger organizations in these categories tend to have dedicated HR and legal teams with prior experience hiring OPT candidates. You can browse open Provider Relations Representative positions on Migrate Mate, which filters specifically for employers open to OPT sponsorship.
How do I explain OPT to a healthcare employer who isn't familiar with it?
Keep it concise and focus on what matters to them: you're legally authorized to work in the United States for a defined period without any action required from the employer. Explain your current end date, whether you're eligible for a STEM extension, and that no sponsorship costs apply during OPT. Employers worry most about timing and cost, so address both directly.
Will a Provider Relations Representative job support a future H-1B or other visa sponsorship?
It can, depending on the employer and how the role is classified. Provider Relations positions that require a bachelor's degree in a specific field can qualify as specialty occupations under H-1B visa rules. Your chances improve significantly with larger employers who have sponsored H-1B visas before. During the interview process, ask whether the organization has a history of sponsoring employment-based visas for employees transitioning off OPT.