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Solutions Operations Coordinator

Location: Miamisburg, OH (Headquarters)

About Accelevation

We build what the future runs on. Accelevation designs, manufactures and installs the physical infrastructure that powers today’s most advanced technologies. We’ve grown over 440% in the last 18 months because we take ownership, solve hard problems, and build with purpose. Join us to build the future.

Your Impact

As a Solutions Operations Coordinator, you will serve as a central point of coordination for customer solution activities throughout the lifecycle of mission-critical infrastructure projects. You will help ensure project modifications, customer requests, commercial updates, engineering workflows, and operational processes are executed efficiently and accurately.

Working closely with Sales, Solutions Engineering, Project Management, Operations, Procurement, Manufacturing, Finance, and customers, you will provide visibility, accountability, and structure across project execution activities while helping Accelevation deliver exceptional customer outcomes. This role is ideal for a highly organized professional who thrives in a fast-paced environment and enjoys managing details while collaborating across multiple functions.

Your Day-to-Day Responsibilities

Solutions Operations & Project Coordination
- Coordinate operational activities associated with customer solutions and project execution
- Serve as a central point of contact for solution-related requests, project modifications, and cross-functional coordination
- Facilitate communication between Sales, Solutions Engineering, Project Management, Operations, Procurement, Manufacturing, and Finance
- Track project actions, deliverables, approvals, milestones, and customer commitments
- Support effective handoffs between commercial, engineering, and execution teams

Change Management & Commercial Support
- Coordinate the intake, review, tracking, and implementation of customer-requested changes
- Maintain visibility into change orders, scope modifications, engineering revisions, and commercial adjustments
- Partner with stakeholders to evaluate schedule, cost, material, and resource impacts associated with changes
- Ensure proper approvals and supporting documentation are completed prior to implementation
- Support proposal development, quotations, and pricing updates related to project modifications

Documentation & Process Administration
- Maintain project records, solution documentation, customer communications, approvals, and supporting materials
- Ensure documentation is organized, accurate, current, and accessible
- Support contract administration activities and document revisions
- Assist in developing and maintaining standard operating procedures (SOPs), workflows, and process documentation
- Monitor compliance with internal approval and review processes

Reporting & Data Management
- Develop and maintain tracking tools, dashboards, and operational reports
- Monitor project activity, workflow status, change requests, and solution pipeline metrics
- Provide leadership with visibility into workload, project modifications, approval cycle times, and execution risks
- Support data accuracy across ERP, CRM, project management, and workflow management platforms

Continuous Improvement
- Identify inefficiencies and opportunities to improve operational processes
- Support automation, workflow enhancements, and scalable business process improvements
- Assist in establishing reporting standards, performance metrics, and operational KPIs
- Contribute to initiatives that improve customer responsiveness, project execution, and operational efficiency

Qualifications

Required Qualifications
- Bachelor's degree in Business, Engineering, Construction Management, Project Management, Operations, or a related field, or equivalent experience
- 2+ years of experience in project coordination, operations, engineering administration, customer support, construction administration, or a similar role
- Strong organizational and project coordination skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with Microsoft Office applications, particularly Excel
- Strong written and verbal communication skills
- High attention to detail and process-oriented mindset

Preferred Qualifications
- Experience supporting data center infrastructure, mission-critical facilities, electrical systems, modular construction, manufacturing, or industrial projects
- Experience with ERP, CRM, project management, or workflow management systems
- Familiarity with project financials, customer contracts, and commercial processes
- Experience coordinating engineering, construction, or technical project activities

What Success Looks Like

- Timely processing of customer requests and project modifications
- Accurate maintenance of project records and solution documentation
- Improved visibility into operational workflows and project status
- Reduced turnaround times for approvals and customer responses
- Strong coordination across commercial, engineering, manufacturing, and execution teams
- Increased operational efficiency and process consistency
- Reliable reporting and workflow management

Benefits

- Paid time off
- 401(k) retirement plan with company match
- Comprehensive health, dental, and vision insurance
- Collaborative, high-energy workplace
- Exposure to mission-critical infrastructure projects
- Career growth opportunities in a rapidly expanding organization

Our Core Values

- Safety - We proactively protect our people and environment
- Inclusion - We respect and appreciate diverse perspectives and backgrounds
- Speed - We move fast, act decisively, and stay agile
- Innovation - We challenge assumptions and simplify processes
- Judgment - We make sound decisions with the business in mind
- Accountability - We take ownership and deliver results

Physical Demands and Work Environment

This position is primarily office-based and requires extensive collaboration with cross-functional teams, customers, and project stakeholders. Employees must be able to communicate effectively and operate standard office equipment including computers, monitors, keyboards, and phones. Physical requirements include prolonged periods of sitting, reviewing documentation, preparing reports, participating in meetings, and working within business systems. Occasional visits to manufacturing facilities, project sites, or customer locations may be required. The work environment is generally professional office space with moderate noise levels. Appropriate personal protective equipment (PPE) may be required when entering production or construction environments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job Application Notice

Accelevation LLC does not ask for payment or sensitive personal details, such as bank account or Social Security numbers, during the job application process. If you're unsure about a job posting, apply directly at https://www.accelevation.com to stay safe.

Equal Opportunity Employer

Accelevation LLC is an equal opportunity employer. Inclusion is one of our core values. We build teams that celebrate and embrace diversity, fostering a culture of respect for all. As part of our pre-hire process, we may conduct a background check and use E-Verify to confirm employment eligibility.